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The best restaurants in Martley Malvern Hills West Midlands
3 Restaurants on GastroRanking
Delivery
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Outdoor
941 Opinions in 3 websites
The whole team went above and beyond to deliver a great night for my 50th birthday bash. The dedication and attention to detail was 10/10 throughout the whole night. The food was exceptional and to execute 3 courses for 37 guests was just amazing. Special thanks to the whole team – bar staff & chefs and Nibs & Laura to make it a memorable night!
154 Opinions in 2 websites
Stayed for two nights with a group of car enthusiast. And a great weekend it was thanks to Dan and his staff. Excellent location, good accommodation, relaxed atmosphere, catered for all changes that you get from a mix of 20 people and excellent food for everyone served efficiently. Many of our group have asked to come back next year. It was a 5 Star stay but: I so wanted to give the hotel 5 Stars but the pre-booking and customer contact services are woeful. Various people in the group contacted the hotel with queries and changes and were regularly faced with answerphone messages which were not responded to. We had one couple wanted to stay an extra night and could not raise anyone to make the booking. One couple had to cancel but could not get anyone to pick up the phone or respond to messages. If a manager/owner reads this, your excellent staff deserve better than this. They all worked so hard to make our stay so enjoyable but there jobs are at risk if you cannot sort out your customer contact services at the front end.