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The best restaurants in Trull Taunton Deane South West
2 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1063 Opinions in 2 websites
A 12 month interval since we last visited The York. The food was very good, apart from over cooked dauphinoise potato, and a curry that was claimed to be mild but was too spicy and dry. What was most disappointing was the service and customer care. We waited well into an hour after ordering our food, and we do understand it was Monday and it was very busy. But we were just left hanging, we had to chase the staff for news of our absent food, and at the end we almost had to demand a removal of the curry from the bill. We had no follow up after we received our food and again we had to attract the attention of staff to make them aware of the curry being too hot. It was exchanged for a lesser dish, but though satisfactory,not what was expected. Overall the food was very good, I should have made staff aware that the dauphinoise was not up to standard, but there seemed to be a reluctance for them to engage and sort problems out. As this is an annual pilgrimage, next year's visit is not as highly anticipated as it should be. As an addition, my main reason for visiting is the pies, and sticking a bit of puff pastry onto a bowl of meat doesn't really count, though the meat and the pastry were well cooked the composition was disappointing. Yes you were busy, we understand, but at least check your waiting customers and keep them updated. Thank you.
474 Opinions in 3 websites
Our first visit, there were eight of us. The staff were incredibly friendly and helpful. The food was fantastic, good choice of meals, great quality and the portion sizes were decent. All the meals came out together. We will definitely be going back there again. Update: Second visit and just as good as the first visit. Superb quality and no problem when we asked for changes to the dishes. This is now our go to pub! Update: curry night this time. Food was great and the service as good as before.