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Sandy Lane Priory Farm Garden Centre, England
I used to come to the garden centre regularly for the baby sensory classes and always got lunch in the cafe and highly rated it. We came back today to do the Discovery Land walk and lunch. I was horrified to see the changes to the cafe. It was loud, over crowded and chaotic. Service was appalling. It took over an hour to get a hot chocolate and coffee, which is completely unacceptable. Our food order arrived after about 45 minutes and we were told our drinks were just coming. They didn’t arrive until well after we had finished eating. There were far too many customers and orders for the handful of staff, and so the water, napkins etc kept running out and they were too rushed to notice. There was no warning upon ordering that there was a long wait. Overall poorly managed and would not spend money here again.
0 Opinions in 1 websites