Delivery
Pickup
Outdoor
The best restaurants in Clayton-le-Woods West and Cuerden Chorley North West
4 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
73 Opinions in 1 websites
After spending £30 on lunch and coffees we asked at the til if they would mind if we joined a call for 30 minutes while we drank our after lunch coffees having giving up our table on the terrace for a couple with dogs at their request. Having kindly obliged their request to give up our table they said it was absolutely fine. We were then made to feel so unwelcome. Two tables next to us just had coffees yet we were the only people asked twice (during an important call) if we wanted anything else and one of our coffee cups swiftly taken away before we finished. These were clearly attempts to move us. The first was only 9 minutes into our call without one of our coffees even being delivered. The manager then came over and informed us (again during the 30min call) that if we weren’t ordering more food we would have to leave as they were too busy and it isn’t a meeting space. The same was not requested of the tables either side of us. There was also a table two down from us that was empty. Really poor customer service turned our lovely lunch into a hostile encounter. It felt like a point was trying to be made as I’m not sure what we’d done to deserve this badgering. We will not be returning and are really disappointed in the lack of regard when we had spent a lot of money there. We were there 2 hours in total but clearly an unacceptable amount of time in their opinion having ordering two lunches, four coffees and a cake. A real shame.
36 Opinions in 1 websites
Asked for heavy on all food and they put the smallest amount possible on all 3, chip barm with gravy was in a tiny tray with about 5 chips but a pie chips & gravy is a massive meal in a large tray. Overpriced crap