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The best restaurants in Shoeburyness Southend-on-Sea East of England
18 Restaurants on GastroRanking
Delivery
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Outdoor
299 Opinions in 1 websites
Normally have a good time here, however on this occasion one of the members of staff came up to 13 of us out for my mums birthday and asked to “have a word” with me and my partner (highly embarrassing). She then proceeded to say that we went into the disabled toilet together and it is utterly unacceptable and against the law. It is not against the law whatsoever I’m pretty sure her manager just made this up, but if she took a little trip to google, disabled toilets are gender neutral. Me and my partner used the same one to get rid of my babies nappies (disabled also BABY changing) and because well, we needed a toilet? We was in there all of what 3 minutes if that, but the staff seem to be on some power trip. I asked her what if I was disabled and he was helping, she had nothing to say at this point apart from blame the person who sent her upstairs to say something and to not shoot the messenger. At this point we thought let it go and not question it again, but want to leave a review as found it unbelievably rude and complete discrimination that you would think in this day and age you don’t get, god forbid you are disabled but don’t look it. Next time, do better, and have conversations with your staff on how to approach situations more kindly, if they don’t want different genders to share the disabled toilet, fine by me, but to come up to a family meal ask to “have a word” like she ready to have a punch up with us and tell us off like naughty school children, her words “utterly unacceptable and against the law, and if your family wasn’t here you would be kicked out!” is extremely questionable and a bit weird to say the least bare in mind, there were 3 children at this meal who were probably upset about how this lady approached us. Nice to know that your staff like to discriminate and are homophobic. Do better
45 Opinions in 1 websites
I stopped off at the Eastern Esplanade branch on Saturday to get some cakes. Not to sit in, have table service or anything like that. 3 cakes in a brown paper bag to take away . One Bakewell slice,one Viennese whirl and one London cheesecake (these are the pastry ones with stringy coconut on the top). The Bakewell slice was a fair size but the Viennese whirl and the cheesecake were very small indeed. When the young lad told me the price I'd tapped the card machine before it registered that I was actually paying £9.65 for 3 cakes. I questioned this with a lady who was also serving and despite me telling her that the sign for Viennese whirls and fingers clearly showed 2.25/2 .75 respectively she kept saying it was right and continued to charge me £3.45 for the Viennese whirl. Had I not tapped I'd definitely have said don't bother and with hindsight I should have asked for my money back and left the cakes. Ridiculous prices for very average cakes. We've used this branch quite often but their prices have rocketed. Definitely won't be returning!