Based on 2.190 opinions finded in 5 websites
Based on 2.190 opinions finded in 5 websites
Nº 215 in 433 in Gloucester
Nº 5 of 8 Italian in Gloucester
Opinions
The food was packed with flavor.
Mooney Lette . 2025-05-17
MORE AT Google
Lovely atmosphere, service and food. Your standard spot to dine in. The only problem I had was that I noticed a lot of cobwebs in certain areas higher up. Already came here twice and will be in the future regardless.
sav . 2025-05-12
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We where served by a block called Craig, he was very friendly and helpful and the overall experience was fab. Will be coming back soon
Will Eldridge . 2025-05-10
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Was served by Craig mainly and he was sch a sweetheart! Served us promptly, grabbed our drinks while we decided on food (which was a challenge with the huge menu!) And checked up on us through the night. Kasey (sorry spelling!) Topped our drinks off through the night and was equally as lovely. Will always recommend and thank you for a wonderful date night x
Charlotte Rich . 2025-05-10
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Great all round, good vegan options and Kamila took very good care of us, we’ll be back soon!
Geoff Pugh . 2025-05-09
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Waiter was excellent prompt and polite. Excellent service thank you.
Christina White . 2025-05-09
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First time in a Zizzi's, food was excellent and the service from Sahil was second to none!
Natasha Morgan . 2025-05-07
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Hi Sahil attended our table and was very friendly and helpful and courteous. Food came quite quickly and was delicious.
Zulekha Jeeva . 2025-05-07
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Good service is in the details: Our group had a child and a baby and they were accommodating. Some good advice with regards to lactose intolerance. Staff was knowledgeable about the dishes and went out of their way charging our iphone…and the food was good too
Kar Leon Cheng . 2025-05-04
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had a great meal here on friday. service was good although i did have a hair in my beer glass and one on my plate which was a bit off putting.
rob riley . 2025-05-04
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had a great meal here on friday. service was good although i did have a hair in my beer glass and one on my plate which was a bit off putting.
bobkat666 . 2025-05-04
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Lovely food, Kamila made us feel very welcome!
Charlie Mae . 2025-05-02
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fab service ,, much better than other restaurants around the area 💗💗
Sophia . 2025-05-02
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Great food and amazing service, lovely inside
Daisy Attwood . 2025-05-02
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Staff were very friendly, good was quick and good.
Megan Thomas . 2025-05-02
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amazing service, delicious food, gorgeous atmosphere. this is the place i’d like to be
Chloe Wise . 2025-05-02
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Wait time was so short (unlike some other place down the road) and pizza was splendid. Had a fab time with my girls
Sri Chaitra Madda . 2025-05-02
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3 course menu was perfect, great value for money. We were welcomed and accommodated to every need we have and the food service was quick too. Really enjoyed our stay here with our waitress kamila who did a fantastic job
josh jones . 2025-05-02
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Friday launch early end to the week
Wayne Morgan . 2025-05-02
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Kamila delivered good service and in polite manor while sat outside the restaurant
Hannah Webster . 2025-05-02
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Absolutely amazing food,I cannot express enough how much of a lovely meal we had
davies749 . 2025-04-28
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The food was lovely and the servers were all extremely kind and made the experience much better!
lacey field . 2025-04-26
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Josh was very attentive and professional, he gave us fantastic servicse despite the restaurant being ynderstaffed Would highly recommend
Will147_10 . 2025-04-24
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Food was lovely but I’m giving this a poor review as I was offered condiments to go with my main dish and when I said I’d like some mayo I was told it would cost £1. !!! Needless to say I didn’t pay the extra £1 to go with my already pricey chicken salad. Since when has paying £1 for condiments been a thing? Never had a bad meal at Zizzis ever, staff are always brilliant but this visit has put me off returning….. everyone at the table said the same.
Jay . 2025-04-12
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Last minute meal out, thanks Elle 👍
Graham Hoare . 2025-04-11
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El was great, very attentive. Food was great as well, I didn’t like the pineapple spritz and El politely asked for feedback and was happy to swap it over for another one, wish they did taste card on a Friday but it was worth it 😊
Chloe Young . 2025-04-11
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service was fantastic, our waitress was named Elle and she was lovely. Food was also superb, along with the cocktails, and it’s super affordable for the amount you get. would definitely recommend:)
Ella Hannis . 2025-04-11
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When for dinner this evening (Friday 11th April) and couldn’t have been happier with everything. Our server Eli was absolutely amazing my partner and I can not thank you enough for making our evening so very enjoyable. You truly were amazing and you made my 21st birthday wonderful so thank you Eli. The food was absolutely perfect we can’t wait to come back again soon
Evie Dixon . 2025-04-11
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Service was very quick and our server Craig was very kind and helpful especially with allergies. Absolutely loved the food
Casey Nelson . 2025-04-09
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Really great lunch today. Food was very good and the service was fantastic.
Mark Williams . 2025-04-09
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Great food as always here, service was great especially our waitress El very helpful and polite.
Mark Skone . 2025-04-07
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Great experience on Saturday evening. The restaurant was packed, but still received a great service and great food.
Kofia Frimpong . 2025-04-07
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Amazing experience! Great food, welcoming staff, superb service. We'll definitely visit again.
Noah Kwabena . 2025-04-06
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We had vouchers and chose this restaurant, dining as a couple during the afternoon of April 5th before attending a concert close by. Staff were welcoming, friendly and efficient. We were happy to be placed on a round table that was nicely spaced. My partner had the prawns for starter and l had calamari. There was a little delay for the prawns to arrive! I would have given 5 stars but would have preferred to start eating together. We both chose sea bass and were delighted to report back to our server that our main was cooked to perfection with crispy skin and tender fish. It was extremely tasty and well presented. We were very impressed and would choose Zizzi again
J Earlam . 2025-04-06
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Charged me extra for desert even though i ordered from 3 set menu, charged extra for prawn starters, slow service, pizza size has reduced
Anonymous . 2025-04-05
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Our waiter sahil was really attentive and helpful! Food was amazing especially the harissa chicken pasta!
Anuj Savjani . 2025-04-05
MORE AT Google
This place was really good. Food a little varied. The salad was amazing. The service great, and with no obligatory tip on the bill I’ll be back. Thank you!
Insert name here . 2025-04-03
MORE AT Google
All amazing, great place to go and have a great meal!!! Kamila’s service is as amazing thank you!!
Brad Smith . 2025-04-02
MORE AT Google
lovely experience! staff were lovely especially kamila! :D
Libby Bennett . 2025-04-02
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Popped in for Saturday night dinner. Friendly team and food was good! Better than expected from a chain on a busy weekend.... I'll be popping beck!
Chris Lewry . 2025-03-13
MORE AT Google
Kamila was a fantastic waitress. So friendly, kind and welcoming! Atmosphere was great and the food was perfect!
Roxy Wellington . 2025-03-12
MORE AT Google
Ok as a grub stop but overpriced for what you actually get.
Elizabeth L-P . 2025-03-05
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Visited Zizzi lots of times but my latest visit was very disappointing. Service was very slow, they were prioritising the bigger tables. Didn't have items on the menu but notify of us when we sat down only told us when we starting ordering our food. Staff weren't very friendly. Overpriced for the service and the quality of the food. Has put me off returning!
Sarah Gardiner . 2025-03-02
MORE AT Google
Terrible experience. Table wasn’t ready. Waited 90 minutes for starters. Then main meals come wrong. Shambolic will never return.
Paul Oliver . 2025-03-01
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I was not satisfied at all. The food was underwhelming, lacking both flavour and freshness. For the price charged, I expected much better quality and service. Unfortunately, the staff seemed indifferent, and the overall atmosphere did little to enhance the experience. It felt like a complete waste of money, especially considering the far better options available in Gloucester. If you’re looking for a good meal, I would strongly recommend exploring other restaurants in the area.
Irfan Ali Kakar . 2025-03-01
MORE AT Google
Great food. Nice atmosphere. Friendly, helpful staff. Conveniently close to cinema. I recommend the Salmon and Pesto Risotto, delicious.
Maureen Smith . 2025-02-22
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Enjoyed this meal and Naomi was very very lovely and really nice sever :)
Kritan Sherchan . 2025-02-17
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Very busy on Valentines evening,the young lady who served us was great,but the food service was busy,long waits for food,starter ok,yep mains turned up pasta was tepid,pizza was cold!Wehad a table by the entrance,well what a mistake!My wife had her back to the door but delivery people were hanging over the barrier!It was really annoying that the delivery people were allowed to congregate by the door actually in the restaurant!Waving there phone’s about!Watching the kitchen it was obvious to us that the deliveries were more important than the customers in the restaurant!We paid £80 for meals and drinks.which for what it was was expensive!I think the local takeaway does better pizza!
ROBERT BERRY . 2025-02-16
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Zizi in Gloucester is absolutely brilliant, near the cinema and the docks which is great for an evening with your partner! Food and staff are also amazing. The pizzas there are so good best place for Italian food!
Jonathan Silva . 2025-02-16
MORE AT Google
I visited Zizzis yesterday, with my SEN friends. We booked a table for a friend's Birthday. We thoroughly enjoyed our meal. The service was excellent. As we're the staff, especially Craig, who was very helpful, after I contacted Zizzi's beforehand about a potential issue with one of our party. He went above and beyond. Thank you Craig.
Eli Heathfield . 2025-02-15
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Great food off the valentines menu. Elle was great couple confusions one or two times but apart from that she was great. Thank you!
Kieran Avery . 2025-02-15
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Elle (apologies if it's spelt wrong!) Was excellent, we visited on valentines day, presumably one of their busiest nights of the year, but she and the rest of the staff were friendly, charming and attentive. The food was excellent as always and the portions generous as usual! Would also rate the set menu, plenty of choice and competitively priced, would definitely recommend!
Matt Williams . 2025-02-15
MORE AT Google
The food was lovely &the atmosphere great as it was Valentines Day evening. Despite it been very busy Craig served us on table 26, at 7pm ish, quickly, with a smile, as well as been very polite and helpful. In fact all the staff were happy to help and make sure we had a good time. Highly recommend, good value too.
Ray Pass . 2025-02-15
MORE AT Google
Great experience came to zizzi for valentines day in gloucester was served by elle she was super friendly food was amazing manager was lovely too x
Madison Curtis . 2025-02-14
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Food was ok, chip portion was tiny, the entrance is strangely small so people have to queue/wait out of the door thereby letting cold air in
peter diet . 2025-02-10
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Absolutely fantastic food and customer service - 100% recommend the tiramisu! Rob in particular went the extra mile to make our experience the most enjoyable! Thank you :)
Jas Patel . 2025-02-09
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The experience was amazing and saw hell and Jacob was so good so welcoming.🤙🏾👀
Harrison Melendez . 2025-02-09
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Very welcoming and helpful with changing pizza toppings to suit personal spice preference!
Rachael Watkins . 2025-02-05
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My lasagna arrived not hot took it back to the pass as no one around, they then put more sauce on it before reheating, it was pipping hot but too saucy, when returned. We asked for pepper, salt and Parmesan which didn’t arrive either. Our server did say the chef apologised but we will not return.
Gary S . 2025-02-05
MORE AT TripAdvisor
I travel on business & I don’t really use a lot of the chains, I had a Good Pizza here this Erving but more importantly, Craig who served me was ‘Terrific’ Thank you
Richee Cole . 2025-02-04
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Last minute decision to go out for food. Great service from Robert, helpful & friendly. Good was excellent. Will definitely visit again
Kay Evans . 2025-02-03
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I haven't been to a Zizzi's for years and was really pleasantly surprised. We had the favourites board to share and also some courgette fritti (plus Kombucha to drink) and it was all sooo good (not so good for the waistline perhaps though!). The service was good, the decor pretty wacky, and the price not at all bad compared to other places these days. I recommend.
Pippola18 . 2025-02-02
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Had an amazing waitress. Food was amazing! Elle was really funny and fit the vibe of our table!
Emma Knapman . 2025-02-01
MORE AT Google
Elle was so lovely! So helpful and kind, offered to take a photo of us all. Food was stunning too.
Becky Smith . 2025-02-01
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Excellent service by Orazio and team who were really helpful & polite. Fantastic food, we really enjoyed our meal tonight to celebrate a birthday.
Lucy Sayers . 2025-02-01
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Love it there. Great service. Served by Elle who was amazing, very attentive and a lovely person
Barbara Isherwood . 2025-01-31
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Love Zizzi 🩷🩷 Every time I have been here : the service was welcoming and friendly. Pizza rustica is exquisite, my fav starter is calamari or arancini. The meatballs were delicious but the dessert it exceeded my expectation. They do some good deals for students, another good reason to go ! Recommended 💯
Merges R. . 2025-01-30
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First time i've been found food ,decor, atmosphere, service all lovely. Highly recommend honeycomb cheesecake 😋🤤
Karen Miles . 2025-01-29
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Zizzi at Gloucester Docks was a delightful revisit for me after about four years, and it did not disappoint. This time, I savored a large pizza topped with wagyu beef, which was a true culinary delight. The richness of the beef paired beautifully with the perfectly baked crust and fresh toppings, making each bite a treat. The ambiance of Zizzi remains as inviting as I remembered, with its modern decor and a vibe that feels both relaxed and upscale—ideal for a casual dinner or a celebratory meal. The clever use of lighting and stylish furnishings creates a warm atmosphere that encourages you to linger a little longer. During my visit, I was served by a gentleman who exemplified excellent service. His polite and attentive nature made the experience even more enjoyable. Although he spoke softly, his kindness and professionalism were evident in every interaction. It was heartening to see that, despite the staff changes over the years, the level of professionalism and care had remained consistently high. The menu also seemed to have evolved, with some intriguing new offerings alongside the classic favorites. I noticed a few unique appetizers that caught my eye, and I couldn't resist trying a dessert that was simply divine—a rich ice-cream cheesecake. Also the pizzeria was not busy, almost quite for the evening. Service was swift, prompt and attentive. Overall, my second visit to Zizzi was a wonderful experience that reminded me why I enjoyed it so much the first time. With delicious food, a welcoming atmosphere, and attentive service, it's a gem in Gloucester Docks that I will certainly return to again. Highly recommended for anyone looking for a great pizza and a pleasant dining experience!
Vartic Ovidiu . 2025-01-28
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My partner and I love to come to Zizzi Gloucester before we go to the cinema. We come at least once a month as i love the chicken spiedini! Our favourite waiter is Orazio who is always helpful and provides service with a smile.
Liz T . 2025-01-27
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Orazio and the team were great 🙂
The_Trooper . 2025-01-27
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Excellent service and very quick, Orazio dealt with us and was very polite and friendly! Would recommend
Regan Owen . 2025-01-27
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Orazio was a great server amazing food
Kenny Go . 2025-01-27
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Orazio served us today and not only was he friendly he couldn't do enough for us. The food was delicious and came in decent time. Zizzi's is always one of my top choices to dine out at.
Channon Baker . 2025-01-26
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Hardly come to Zizzis but the food was amazing! Orazio our waiter was so polite and friendly!
Charlie Waterer . 2025-01-25
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Always great. We have not had a bad experience and have eaten here a lot . The Picante pizza is consistently good. Including the gluten free one. Lovely staff too.
Louisesy . 2025-01-25
MORE AT TripAdvisor
Lovely warm welcome from Elle. Service was speedy and with a smile.
Samantha Clark . 2025-01-25
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Lovely meal as always. Food was amazing, Orazio was great and very helpful! All of the staff were lovely as well
A B . 2025-01-25
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Great food and shout out to Elle.
Isaac Pearce . 2025-01-25
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Great meal and great service from our waiter, Orazio.
DEAN MACKEMSLEY . 2025-01-24
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Orazio was lovely and attentive - great asset to the team 👍
Amelia Lupton . 2025-01-24
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Razzio was a perfect host, attentive and the food was absolutely superb. Can’t recommend enough
Callum Watson . 2025-01-22
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Orazio was exemplary in his service, served with a smile, great banter and positive attitude!
Chloe Nalwoga . 2025-01-22
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Orazio was a great server and the girls had a brilliant birthday thank you so much :)
Yasmin Hudjec . 2025-01-19
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Turned away at 5pm because we didn't have a reservation.... at least 4+ tables were empty, albeit with the previous diner's debris still in place. Floors were covered in food that could have easily cleared up. The management needs some lessons in customer service along with cleanliness. If I had been from the Food Standards Agency, they would have struggled to get more than zero. There was no interest in offering us any service whatsoever. It was clear we were not valued as customers who would be spending money. All in all, it was clear that not having a reservation was just an excuse to turn us away. So, I spent our money elsewhere..
See Sure . 2025-01-19
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One word: filthy. Food everywhere on the floor, tables left uncleared, not enough staff. Pretty crap experience all round.
Elizabeth L . 2025-01-18
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Our first time here and i loved the pizza crust. Had the Piccante pizza was the best. Loved the service from Craig honestly. He kept a huge smile on his face throughout and he was so attentive and friendly. Keep up the good work Craig.
Chipo Chawota . 2025-01-18
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Graig was amazing, we will call again.
Paul Utamire . 2025-01-18
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Had a loverly date, Orazio was our loverly waiter who was amazing thankyou so much! food was so tasty 😋
AXN UK . 2025-01-18
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Thursday night in January, restaurant was nice and relatively quiet. The staff were very friendly and attentive. Our waiter was Orazio and was excellent. Thank you all.
Janice Bird . 2025-01-17
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Took a friend for lunch. Excellent service & food was delicious. Rob, our waiter, was super efficient, very pleasant & gave service with a smile.
Pat Williams . 2025-01-17
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Food was lovely! Really enjoyed it, hot and fresh, tasty!
sexbomblynx . 2025-01-16
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Very good experience. We called to see if they took the tesco vouchers (they do) and was able to book a table to go in soon after. Our server was Craig, he was very happy, had our little ones in mind and put their stuff in before ours to make sure they had food. Our toddler had a potato with her and he asked about it when he cleared our plates away. He made sure we enjoyed our meals. Only little criticism is my carbanara was on the cooler side, almost cold, but my partners lasagne was hot and the kids pasta was a good temperature too.
Jemma May . 2025-01-16
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Went for a works lunch and was fantastic. Orazio served us who was lovely and very accommodating. Will definitely return. Thank you
Catherine Sweeney . 2025-01-15
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Amazing food as always and excellent service. Thank you Orazio
Tony Pearce . 2025-01-11
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Orazio looked after us..very good
david wyatt . 2025-01-11
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Good pizza, tasty, not warm enough
Hayleigh . 2025-01-10
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Had a great time today, popped in at 4 and had speedy service. Orazio was brilliant
Tia Stonebridge . 2025-01-09
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Ordered the set 3 course menu and it was brilliant! Food was delicious. Service was incredible. Josh was welcoming and went out of his way to make sure my boyfriend and I had a lovely anniversary dinner :)
Hannah Clements . 2025-01-08
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Lovely food and wine, and friendly staff... as good as ever it is.
Angela Kippax . 2025-01-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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