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4.3

Based on 440 opinions finded in 2 websites

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Nº 1150 in 2648 in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..eggscoffeebagel

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The best pancakes I ever had ... totally recommend 😍

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Emil Hutchinson . 2024-09-26

MORE AT Google

My favourite place to get coffee and/or brunch in Liverpool. I've been here several times now. The pancake stack and mocha combination is beautiful.

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Jordan . 2024-09-22

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We were there for breakfast. The coffee was the best so far on our trip to England. Unfortunately our order was forgotten. In response to our complaint, we were served free drinks of our choice and then our breakfast shortly afterwards. Mistakes happen in life. We all really enjoyed the breakfast. The prices are typically England, you have to accept that when you visit the country. But we recommend it. The staff were friendly.

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Martin K. . 2024-09-15

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Nice cafe on the docks. Unfortunately breakfast took a very long time. When asked, the manager apologized and there was a free drink for all 3 people. Very great gesture. Food was very good, cappuccino was excellent. Atmosphere in the café is very pleasant

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lisa k . 2024-09-15

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Incredibly bad service. Waited for food for over 1 hour after requesting it 3 times. Not recommended if you are hungry 👎

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Hanne Lindberg . 2024-09-14

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Great coffee, staff very nice Would definately recommend.

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Rose W . 2024-09-07

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Friendly staff, nice to talk to and have a chat. Was quiet but staff always busy cleaning! Coffee gorgeous

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Laura . 2024-09-04

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Nice coffee, cake could have been a bit tastier but as fine. Good atmosphere but we were sitting outside and not inside which felt so warm and uncomfortable. Good setting within the Albert Dock. Customer service lacking a bit, definitely not service with a smile. Was asked if I wanted milk with MY coffee but then they forgot to provide it, had to ask again and it felt like they were doing me a favour. My husbands coffee all fine. Not too bad re prices but a smile wouldn’t go amiss.

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Diane Onslow . 2024-09-03

MORE AT Google

Great cafe by the docks. Friendly staff, plenty of seating inside and outside. Good range of breakfast served until 12, sandwiches, pancakes until 2.30. Reasonable prices, excellent food. The pancake stack is generous, all cooked fresh.

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Matt Law . 2024-08-31

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Bigger than it looks from the outside - plenty of seating round the back. Food and service were excellent.

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Rob H . 2024-08-27

MORE AT Google

Came across by accident this morning. It was busy but found a table and ordered breakfast. Was told it would be over 20 minute wait for food however it wasn't that long at all really lovely food. The place is clean and tidy well worth a visit.

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Tracey Clifford . 2024-08-25

MORE AT Google

Super friendly staff, delicious breakfast and as requested strong tasty coffee - couldn't ask for better start of a day👍

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Bartosz “wzor3k” w . 2024-08-22

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Would of expected better for dock side. Not baby friendly as no changing facilities have to do on the floor. Had to ask for 2 of our drinks twice as they forgot. £3.25 for a bottle of 250ml diet coke is disgusting but so hot in there while eating no breeze cool air anywhere so either that or just dehydrate. Staff real don't give a crap attitude about them as well. One of those places for me and my wife would never walk back into butter in the toast smack in the middle and smallest amount I've ever seen. So first time visit and will definitely be last visit as well

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Kieron Chattington . 2024-08-17

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If you’re a tourist and need your morning coffee, RUBENS is the earliest opportunity at the Liverpool Albert Dock. It opens at 830 and serves a multitude of delicious pastries. I particularly enjoyed a rich carrot cake and a double espresso. Good prices, comfy chairs, smiling sellers. What else would one need? As a European, I can never get used to separate cold and hot water in the toilet. But it is part of the experience. No complaint there.

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Vlady Raichinov . 2024-08-13

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Beautiful spot for breakfast. We had absolutely delicious meals, fab service, good price. Thank you!

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Caroline Durbin . 2024-08-11

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If you like coffee and proper sandwiches don’t look any further

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D Shwarz . 2024-08-11

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Just had an amazing breakfast here. I would highly recommend this place . The staff are amazing too.

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J H . 2024-08-08

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We only had drinks & a piece of bakewell tart but it was all good. So good that we're going back tomorrow for breakfast.

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Jackie Watson . 2024-08-03

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Ideal for a coffee and something sweet

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Begoña Lopez . 2024-07-18

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Disappointing 👎. After reading the reviews was expecting better than we got! Tomato hard, mushrooms cold and eggs a bit strange. No condiments brought to the table. The food just looked as if it had been slopped on the plate. Won’t be be returning ☹️

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Janet williams . 2024-07-13

MORE AT Google

Very good coffee, delicious scones, great view.

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Marina Kontara . 2024-07-03

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Fabulous breakfast, sat by the dock in the sunshine. Lovely staff. Perfect!

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Paul Howlett . 2024-06-26

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Came here for an early brunch before going to the Beatles museum. Nice little cafe tucked away along the dock. Got the eggs Benedict and my partner got the bacon and maple pancakes. Very good fresh food. Got a cappuccino that was lukewarm though which was slightly disappointing but the food made up for it! My partner got the strawberry and banana smoothie which she said was super fresh and refreshing!! Would recommend going here if your in the area

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James . 2024-06-18

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Breakfast was lovely, sat outside and the view was great. They're dog friendly which is an added bonus. My partner had the full english pancakes and i had the maple bacon pancakes and thoroughly enjoyed it. The coffee was really nice aswell couldn't fault it.

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Katie Louise . 2024-05-07

MORE AT Google

Great food and service, lovely place to go for brunch.

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Ruben Cnobel . 2024-05-06

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Best vegetarian breakfast I've ever had.. coffee is great as well. Highly recomend

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R G . 2024-05-02

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Stopped in here for a quick drink..wish we hadn’t…..sat in the back…. Owner (?) decided to load dishwasher…didn’t have the decency to close the door so made horrendous clashing. Ordered toaster took longer than I expected to arrive…….looked/tasted awful….and came with dirty cutler 🤢

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Simon Taylor . 2024-04-25

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Perfect for a coffee break with a sweet treat (in our case scons). The coffee is excellent, the place is pleasantly large and characterized. A place with a lot of character, with a perfect location.

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Der Urlauber Travel Addict (YouTuber G.Chiaramonte) . 2024-04-21

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Food was passable but absolutely terrible service. Waited 35 minutes for 2 toasties and 2 halloumi wraps... 35 minutes! And one of the halloumi wraps didn't even come. They refunded it but we were in a rush and it was a terrible experience. Would not recommend.

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Jesal Padania . 2024-04-13

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Hands down the best bagel I've ever had. New York bagel is a winner. Beautiful location, lovely staff

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Darren Ritchie . 2024-04-11

MORE AT Google

Grey hair guy with round glasses is agressive and has no life and no friends

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Louis Kieba . 2024-03-26

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Awful experience 😔 We ordered breakfast and it took so long, it became lunch We were told it will be 20 mins before we can Oder food, no problem so ordered drinks while waiting. Then told when ordering the food, 20 mins, no problem I expect that at least. 25-30 plus mins later I enquired, and was told another 10 mins, hmmmm ok Then one dish, 2 mins later another dish then we reminded them about the last It came, cold or Luke warm at most I was done, 😔 Manager came and stated my problem was not possible ???????? He was kind enough to give a refund, and I left hungry

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gregg lindsay . 2024-03-24

MORE AT Google

Great place - staff lovely and seem like a happy team. Food was great and they open earlier than other places - recommend

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Louise Power . 2024-03-09

MORE AT Google

Full English breakfast was brilliant and very filling.

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Dan Fields . 2024-02-17

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Best view to the dock, the dishes are really well served, I couldn’t finish my full Rubens breakfast

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César Guarneros . 2024-01-30

MORE AT Google

Good coffee but wouldn’t serve drinks in a proper cup even though we were sitting in. It had to be paper cups. 😬

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John Evans . 2024-01-28

MORE AT Google

We had a lovely breakfast at Rubén’s cafe, the staff is super friendly and brilliant. The food was delicious with a touch of Liverpool flavours

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Manolo Camey . 2024-01-20

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Lovely cafe right on the docks with lots of tables. Delicious Victoria Sponge cake with a cup of tea and my hubby enjoyed his cooked breakfast. Good selection of cakes on the counter too.

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S S . 2024-01-17

MORE AT Google

This is the best place to have your breakfast and start your day exploring Liverpool. The staff are very friendly. They have a live kitchen where you can watch the Chefs cooking some excellent breakfast for you. I ordered a hot chocolate and croissant. The croissant was really nice, but the hot chocolate arrived warm. However the taste and quality was good. Would definitely visit again to try their English breakfast during the Summer so that I can sit outside and enjoy watching the docks 😊

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Akshata Shenoy . 2024-01-07

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Called in for a coffee. 2 adults 2 kids. Was told there a twenty minute wait for food. No problems. Ordered 3 hot chocolates and food. When the hot chocolates arrived they were nearly warm! , not hot. The food was a hour! Not 20 mins, and there were at least 4 tables who came in after us that were served and left before we had our food brought out, which was brought out at different times, so I was just starting as my son was sat waiting. The food did take an hour to arrive but to be honest was really nice. Shame about the service.

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Andrew Williams . 2023-12-28

MORE AT Google

Great place for breakfast and coffee to start your day in Liverpool.

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Mark Jones . 2023-12-25

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This was the 2nd time we have eaten at Ruben's and both times were the same, The staff are not over friendly, we asked for the table to be cleaned and both me and my husband thanked the girl, she never even looked at us or said anything. I used the 1 toilet they had and it was filthy no toilet paper available, hand tissues all over the floor wasn't a nice experience. They weren't that busy so no excuse, so we are definitely not going back and would recommend the staff had training on how to treat customers and give them the feeling they are welcomed and make them want to return, something we won't be doing again.

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Karen Farrell . 2023-11-26

MORE AT Google

The staff are nice and the place is cozy Their cappuccino though is so light like you're drinking diluted milk Didn't order food

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Halah Alkadi . 2023-11-17

MORE AT Google

A excellent coffee shop with a great atmosphere and lovely, friendly, Staff.. I only had a coffee after my Beatles Tour and it was lovely..They do breakfast meals and sandwiches, Paninis, All sorts.Seating outside as well..

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David Kirby . 2023-11-16

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Wonderful water views. Vegan options available. All optional non dairy milks too.

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GustavoRosemary DelacruzHurley . 2023-11-13

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Very long wait for food, waitress was grumpy

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Sam . 2023-11-11

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Lekkere koffie, leuke plaats om te zitten. Ik kreeg de eerste keer een tas met onderbord dat onder de koffie hing. Ben hiermee naar binnen gegaan en kreeg een nieuwe tas, het onderbord werd niet eens schoongeveegd. Vond het toch wel een zwakke rechtzetting, verder gezellige plaats

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Kevin Lousbergh . 2023-11-11

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I had the breakfast panini. It was sumptuous! Delicious beyond words!

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PR Even . 2023-11-05

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Minor issue with my order that was rectified as soon as staff were made aware. Halloumi wrap was honestly the nicest I've ever had. Plenty of options for vegetarians/vegans

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Lisa . 2023-10-29

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Friendly staff with good food, fairly priced. The service was extremely rapid, we'd barely settled and the food arrived! Excellent. Really nice location in the brickwork docks right by the main museums. Main dining room is warm and welcoming. Quality and quantity of food was very good, would recommend over the competition in the area.

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George Sabapathy . 2023-10-18

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Lovely coffee full breakfast fantastic poached eggs perfect

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David Webb . 2023-10-16

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Was starting to seize up I was waiting so long, just for a panini to be warmed up

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Max Creese . 2023-10-15

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Best coffee shop at Albert Dock , friendly staff , great service and very reasonable prices

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Tony Dagnall-Moss . 2023-10-12

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Got a large, white Americano to-go. Artisan price (£3.85) but it tasted no better than a coffee from Greggs.

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N D (Oakie) . 2023-10-10

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The place to go for fabulous food very clean food nice and fresh and hot will definitely go back

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Wayne Farmer . 2023-10-08

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Below par full English breakfast, the meat could definitely have been better quality for the price charged.

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Alex Harrington . 2023-09-29

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The food is great. Clean place. There are plenty of staff all around doing jobs and cleaning. Only 1 toilet, though, but it's relatively clean. Cheap too.

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Paul Warbrick . 2023-09-23

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Superb vegetarian English breakfast prepared by talented chefs served with a smile. The manager went over and above to make sure everything is perfect. In fact, Rubén’s was so welcoming our dog loved it there too. I will definitely be coming back with my senior club. Wonderful place.

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Rita Tiwari . 2023-09-22

MORE AT Google

lovely cozy cafe in the best location, staff are always lovely and accommodating, and the food is great for the price, especially the salt and pepper halloumi. will always recommend this place!

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Aimee Jones . 2023-09-22

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Please ensure your diners are not cold while you are bringing in the delivery. The back door was left open way too long. It made my breakfast cold also.

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PAULA DELANEY . 2023-09-21

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Unfortunately, their main bagel which is the New York Bagel used cheap meat. They say spicy beef but it was the same quality that you buy in a packet. No urgency with staff and slow to make the food. If this is their best item then I would look elsewhere. I cannot recommend.

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daniel mulcahy . 2023-09-21

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Very poor, waited 25 minutes for a very small bland pathetic baguette and they couldn’t even be bothered to put cheese on it! Young staff who I feel need to be supervised. Music far too loud, not an enjoyable experience! Stay clear!!!

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Allan Rigby . 2023-09-20

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Restaurant not full at all. Waiting time of 50 min just to get food. We were told only 30 min. People not very nice when asked about the waiting or changing the table.

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Henry Alexander Cordoba Novoa . 2023-09-17

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At the till SLOW Waiting for food SLOW. Food good thou but when you get it, you're in a rush to eat. As they have just stole 1hr of your day.

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NTY . 2023-09-17

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Very disappointing bagel, couldn’t get it off the foil and wasn’t tasty. Long queue and wait times also

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Anna Sophie . 2023-09-13

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Lovely early morning breakfast, in the sun by the water. Great value for money, excellent quality ingredients used. Service was quick, warm and friendly. Lovely little cafe we stumbled across. Will definitely be back when we come back to Liverpool.

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Donna-marie Gamble . 2023-08-21

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Amazing service, each time I have come food has always been lovely and fresh. Staff are very accommodating. Lots of options for vegetarians and vegans the vegetarian breakfast is great value for money too.

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millie bowden . 2023-08-08

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Had the most delicious breakfast wraps on Sunday. Wow, they were absolutely wonderful and not too expensive £6.95 each. Tea and coffee nice too. Definitely recommend. 😀

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LM . 2023-08-08

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Un personnel très peu aimable, parlent entre elles en tournant le dos aux clients et du coup la préparation des commandes prend beaucoup de temps. Nourriture gustativement moyenne

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Lilou Bleu . 2023-08-07

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Food was greasey and flavourless, and it took an hour to come

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AC . 2023-08-05

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Wait twice as long as promised, smells so strongly of old fryer oil and the food was absolutely average after an hour of waiting.

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K W . 2023-08-05

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I get places near the docks are on the expensive side but honestly for the price the food and drinks could be a LOT better. There are much better cafes in Liverpool. This cafe was rather average. Also the wait time was long!

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May Norman . 2023-07-26

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Very reasonably priced and friendly and attentive staff. Ordered a coffee and a croissant which was £5, unfortunately while sat outside a seagull swooped my croissant away from me. The staff offered to replace it for free and insisted when I said there’s no need. Great service and the atmosphere inside was lovely.

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Millie Mayor . 2023-07-11

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First time visiting this place & not impressed at all if your going to charge £10 for a breakfast please use better ingridients, waited 30 mins for our food,overall very dissapointed

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mark Maguire . 2023-06-23

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Came for breakfast. Breakfast wrap really tasty, as well as a good cappuccino.

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Kris Thompson . 2023-05-29

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Waiting over an hour for two breakfasts. Not great.

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lovelylisat . 2023-05-21

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Very disappointing! Didn’t get to order as we waited in a queue for 10 minutes to be told that our order would take 30 minutes! Sort of diminishes the fast part of breakfast. Went to Porters up the way from Rubén’s and they sorted us out…

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Matt Rafferty . 2023-05-08

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Dreadful... Waited 25 minutes for vegan bagels, which were expensive, cold, rock hard and tasteless, and by the time they arrived our drinks were also cold. Stick with a Greggs or Subway.

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neil . 2023-05-07

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Délicieux Capucino !! Très accueillant, souriant et beau paysage. Bon prix. Thank you much...

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STEVEN Thiry . 2023-04-18

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Went this morning for a full English breakfast had to wait 20 mins ( can't even say it was busy). Eggs were cremated bean's stone cold hash brown not cooked properly beans cold . Not a good experience for the money would not go again.

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andrew hellawell . 2023-04-16

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Extortionate price for an extra slice of toast to go with breakfast. Breakfast priced at about £9, asked for an extra slice of toast and bill was £12.

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Gary Sidwell . 2023-04-15

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Delicious wonderful vegetarian breakfast.

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B “Miss B” Prada . 2023-03-25

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Slow service, mediocre food. There were eggshells in my egg Benedict. Not recommended.

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Chan Sherry . 2023-03-19

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The food is great, tasty and nice served. Waffles are not too hot when served, but warm. Milkshake was a bit too sweet, but still ok. The interior of the cafe is nice: red brick walls, old photos of Liverpool, some coffee related pictures. It's in sort of loft style. In some parts it's a bit dark, but still ok. Music is amazing (Depeche mode, red hot chili peppers and others). Atmosphere is quite good. However we had some issues. Member of staff forgot to write down one of our orders, so we had to wait for a while until we finally asked about where one of our dishes was. They apologized and gave some free drinks that we chose. Then we got our dish quite fast. Also the waiter mixed up and almost gave us someone else's portion, but luckily it didn't happen

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Анна Дмитрук . 2023-03-12

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Awful service waited 1 hour to be told another 40 minutes for breakfast wasted our morning avoid. I dispute your comments me owner as you actually told us to come back in 20mins then we will be served quickly. We returned in 20 minutes there was no table ready my wife had to try to find one then i was told it’s a 40 minute wait for food. You should have been more clear by saying return in 20 minutes and you will have to wait for a further 40 minutes. We were up until today regular visitors to your cafe but your poor communication has ended that. Your reply wasn’t very honest either!

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Mark Rogers . 2023-02-25

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Unbelievable bagels!!!!!!!!! Best one I’ve had, highly recommend for breakfast

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Michelle Isaac . 2023-02-18

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Don't go here within an hour of closing time, unless you enjoy rude staff, cardboard plates and cups. When we asked for a cake on a plate, it was met with an attitude and explanation that they had to clean the ceramics before they close. It was 3pm and they close at 4pm! What has happened to great customer service, I suggest you find it elsewhere.

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Steve Tait . 2023-02-14

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Great Coffee shop. right next door to the big brands, I thought I'd help the small independent coffee shop instead. friendly staff. and great tasting coffee.

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Relax Rewind Refresh . 2023-02-08

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Great staff and excellent food. Breakfast bagel 🥯 wow 👌

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Conan Grehan . 2023-01-21

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I used to love coming to get a coffee it was always nice and creamy an they used to put a pattern on it, it was a unique style of coffee and tasted amazing. But I havent been in a year till today and it was like getting a coffee from a coffee vending machine no texture to it at all there's no effort to it I won't be going back anytime soon they have just ruined how good it used to be

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c Wooding (Woodsey) . 2023-01-12

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Superb. Great coffee and the food is really good value and quality. The only minor grumble was the hash brown could have been better. Loved the relaxed setting and brilliant customer service though 👏 👍

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Lee W . 2023-01-09

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Nice place,lovely staff the only downside was the prepration time and they didn't have gravy at all. Other than that it was a great breakfast

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Ryan Armstrong . 2023-01-07

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This cafe is next to the Tate gallery. They're having a big vatiety of drinks and bites to choose from. Staff is very friendly and helpful.

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Gerrit Mee . 2022-12-08

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Average food and coffe, mixed up my order, but in exchange I got to stink of rancid cooking oil for the rest of the day.

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Anna Kocsis . 2022-12-02

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Opening hours state closing at 17:00 - so why was I told “takeaway only, we’re closing soon” at 15:50? Ah well - your loss is Tate Café’s gain.

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Gareth Hughes . 2022-11-29

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What is the point of having wooden spoons to identify your table and your coffees are given to another. Not good service

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Julie Hazlehurst . 2022-11-26

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Quick and good service! We loved our breakfast!

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Zsuzsi Kormos . 2022-11-08

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This was a lovely little Cafe that we stopped by while exploring the Albert Docks. We had some lovely panini and hot drinks here, it was a nice relaxing place and the staff were very friendly. Thank you

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Emma and Ben . 2022-11-08

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3rd time we've been to the cafe but we'll probably choose somewhere different next time. We have an almost 4 year old and were told there are no children's portions, I was also told there were no sausages and the girl at the till must have rolled her eyes at me at least 3 times whilst I was on the spot trying to think of alternative options. The food that arrived was great, however after the being told there were no sausages and being told we'd get more bacon, the food that arrived did have sausages so I can only put this down to the girl at till having no clue or customer service skills what-so-ever. Pros - food is great if you can cope with the rude staff. Cons - no menus on the tables leaving you all walking round awkwardly looking at boards, no children's menu or children's portions and unhelpful rude eye rolling when asking can we make up a small breakfast for him. Top tip Ruben's cafe, the staff you employ are the face of your business and project your ethos, choose them wisely. We'll be going elsewhere next time.

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Andy C . 2022-10-31

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Probably not a typical visit, but very odd!! Ordered an ice cream, great service... ordered a coffee, great service... ordered a salted caramel slice, which looked amazing, great service... ordered at rockey road slice... but was then told that we couldn't have it, because it was tomorrow's stock... on the counter!?! The explanation was that it was only just put out ready for tomorrow (1 hour before closing) and that the ones covered in clingfilm were not available to purchase. That, bizarrely included the salted caramel slice that I had already ordered, and was sitting on a plate on the counter in front of me! This was then taken away from me!!!! For me this was a little bit baffling: a retail establishment not willing to sell items on the counter on display. Quite simply, the whole experience was somewhat ruined by a single act of terrible and bizarre customer service. Will just go to Costa two doors down next time. Quite a shame really, as I'd decided to support a local rather than chain cafe.

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Bill Sands . 2022-10-27

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