Yummy Patisserie in Thurrock

One Star - Appalling Service and Bizarre Behaviour My recent experience at Nando’s was truly disappointing, primarily due to the unbelievably unprofessional behaviour of the staff. While the food was mediocre at best, it was the service that left a truly sour taste. Upon ordering a Coca-Cola, I immediately noticed it was completely flat. I politely informed a staff member, expecting a quick replacement. Instead, I was met with disbelief. What followed was truly bizarre: the staff member proceeded to pour themselves a glass from the same machine, and then, incredibly, shared it amongst several other staff members, all while standing in my view, as if to conduct some sort of public taste test to "prove" me wrong. The sheer audacity of this display was astounding. Not only was my feedback dismissed, but I was made to feel like I was being unreasonable. The staff seemed more concerned with their own internal debate about the fizziness of the drink than with addressing a customer's concern. Needless to say, no replacement drink was offered, and the entire interaction was incredibly uncomfortable and insulting. Beyond this bizarre incident, the general demeanour of the staff was lackluster and inattentive. Getting their attention for anything was a task, and there was a distinct lack of care for the diners' experience. I strongly advise anyone considering dining at here to think twice. The combination of mediocre food and truly unprofessional, almost comical, staff behaviour makes for a thoroughly unpleasant experience. There are far better establishments in lakeside that value their customers and understand basic customer service. Avoid at all costs.