Y Cerrig Glas in Pembrokeshire

Staff was lovely And food was amazing Highly recommended

Enjoyed great food and drinks, Y Cerrig Glas pub is a must-visit! The atmosphere is warm and inviting. The staff is friendly and attentive, always making sure you're well taken care of. The menu offers a fantastic selection of dishes, from hearty pub classics to delicious local specialties, all beautifully prepared. Well worth visiting

Not enough staff working . No one behind the bar . People waiting to be served and getting angry when they weren’t . Tense atmosphere . 2 staff who were working were running around trying to maintain some semblance of service !

Excellent value and great service!

We visited on Mother day evening, despite it being a very busy day in this venue all staff made us feel welcome and valued. They all worked extremely hard while we were there and despite being busy food and drink came out in a timely manor. The team at this site are a real credit to your company.

Good value food, and tasty. Nice family pub in the daytime.

Mothering Sunday, beautiful food including a Sunday roast which had fresh vegetables. There was optimism before we arrived as we knew it would be busy. In past visits during busy times, food quality and service had dropped, not today though. Only thing I can fault is I like pouring cream, non available! Personal taste I know, but the apple crumble was overflowing with sugar, there was no tarte and sugar balance.

Went as there was an offer on. I will say it is great that you can now order and use a discount code online from your table and order directly. The food was delivered quickly and was very pleasant and tasty. All round good experience, will certainly visit again

Really hit or miss with both service and food quality. My most recent venture to this chain was really disappointing. Yes the place was slightly busier than usual but it wasn’t rammed. The service reflected inexperienced or unmotivated staff. I ordered the roast chicken and it was super dry. Nobody asked how my meal was and I couldn’t be bothered to go out of my way to make a complaint and embarrass my girlfriend. Really off putting with the chicken as sometimes it’s incredible but the inconsistency is a big turn off for a chain restaurant. Disappointing

Ordered food across 3 transactions, including starters. Starters didn't turn up at all, it came out piecemeal, so 2 of us had basically eaten our meals before any food came out. The server was unaware of the location of our table and was walking around before finding us. Salad was unwashed and was obviously old and past best, both burger and steak was dry and well over done. We also ordered items 3 times, for a server to come over and tell us that it wasn't available and we had to change the order. We witnessed other tables walk in and order after us, being served before us. We had guests visiting and thought this place was a good option as we've been in before. Won't be coming back again after this meal, very very disappointed. Had to ask for refunds on 2 meals.

Fantastic food 🍲 ànd piping hot 🔥

Had a superb time, no hiccups with anything!

Food was good. But service was off. Waiting at the bar. Staff member facing me but on the laptop. Didn't look up and say I'll just be a minute. They just ignored me. Then same happened again with two at the coffee machine. One was making coffee the other just stood to watch. Acknowledge the customer would make a huge difference.

Always had a lovely meal. The one time my chicken was a bit over cooked (very overcooked) they were so apologetic and replaced it straight away. Love tge meals here and so reasonable

Food was quick to come out ,all hot ,service was good

Nice place, friendly, clean and good quality food.

Really tasty food served quickly and efficiently by friendly polite staff

Very slow service considering the place was very quiet, food ok, dog friendly so that was handy as long as you sit in the areas with hard flooring.

Good food and very reasonable prices. Took ages for food to come around 30 mins one time and the last time was around 45 mins not very busy at both times

Clean, smart premises. FIRST CLASS PRICES. Excellent value

Went for the 30% deal. Some initial misunderstanding, however the situation handled very well by the manager. Food great.

Nice clean pub/restaurant. Food was very nice. Nice atmosphere

amazing service and kind staff visited on Saturday the 15th food was quick and tasty !! thanks too all the kind staff xx

Valentines day was made special staff very attractive.

Friendly, polite staff, pleasing, pleasant atmosphere,good selection of alcoholic and non alcoholic beverages. Food looked nice,order it next time here.

Marsdens cerrig Y glass staff are amazing helpful even supplied us with crayons and coloring book along with good food and banter with Beth and Gina the manager I highly recommend .. last order for food is at 8:30 so get your orders in quick 🤣

Fabulous food and great prices. Staff very friendly also. Food was hot and well presented.

The staff where welcoming and friendly. Nothing was too much trouble and the food was delicious and cooked perfectly to our liking. The atmosphere was chilled and felt like there was no rush to vacate our table. All in all a very enjoyable evening to celebrate my son's birthday

The staff made this a good night. Toni was amazing any issues were dealt with swiftly and friendly. Food was great new chicken player was a hit.

From the moment we walked in, we were greated with warmth and hospitality. The ambiance is cozy yet elegant, with a perfect balance of modern decor and intimate lighting. The staff was incredibly attentive, offering great recommendations and making us feel right at home. This place is truly a gem, and we can’t wait to return. Whether it’s a special occasion or just a casual meal. Highly recommend:)

We have been here over 100 times over the last 7yrs for most family occasions always been met with friendly staff and mostly good food (quality has been going down but staff made up for it) We will never return again your assistant manager(I've not met her before) had a problem with me from the start she said you have never done tabs I've always paid at the end of our meals especially as there are normally 10 plus people so this was a lie she said I was wrong and I've never had a tab, the children's meals were OK there were 7 as my daughters birthday but the starter chicken wings were not great the chicken nuggets are different not great, didn't ask for discount as it was eaten, the desserts were great simple and good value. My sons indian onion bar were burnt but again he still ate them just put it down to bad experience don't ask for refunds as this just looks like your trying to get out of paying, my friends nachos were awful she didn't finish them at all and we the adults did not order food after the starters my Sons big burger was OK came with cheese thou even thou I said no cheese or sauce, the staff have changed too not friendly didn't help me with the 11 pints of Pepsi Max I have MS and I struggle to walk so didn't order anymore drinks we haven't got out much in the last 7months as I've been in hospital so this was a celebration that I'm out and about again, it's ashame it's gone downhill so much, the staff could have saved the mediocre food but they should not be in customer service it was like I had done something wrong by asking for a tab and being called a liar ever thou we have done it 100times before. But the 3 cheese things I had were superb but was better before with the chilli sauce not the bbq but was still really good, children 8 of them had, starter, main and pudding, 1 adult had starter and main, I just had a starter and we all had 1 large Pepsi max just because I didn't want to go up to the empty bar where 3 staff were serving a handful of tables it wasn't busy at 4 when we got there where someone could have helped me with our drinks. Sad it's the end for us coming here

First time I have ordered from the table using phone. Easy enough, but I did find the lack of human interaction odd. Text confirmation of order placed would be better than email imho. Food was good, service was pretty quick.

Lovely food as always lately! I can honestly say we haven’t had a bad meal in such a long time. The staff are always welcoming and accommodating, especially Geena! Warm, welcoming and relaxing atmosphere. Would definitely recommend. Good quality at good prices

It's ok for travelling workers like me.

After visiting a few times for lunch or just a coffee , we asked about Sunday lunch and Leon was very helpful and said it was fantastic, true to his words it was and will definitely be back again. Quick service and all staff were very attentive and friendly.

Polite staff Food was delicious I’ll be coming back again

Had a nice meal, staff very welcoming, and didn't have long to wait for food. Will certainly return many thanks Y Cerrig Glas Pembroke Dock.

Helpful friendly staff. Lovely atmosphere. Excellent food and service.

I’m vegan and always have the salad with buffalo wings with a side of vegan strips I really enjoy this. However there is little choice anyway. Disappointingly. There were no Sunday lunches at 4 pm. However I guess lunchtime is over by then? The staff are exceptionally friendly and helpful.

Staff is nice, polite, and helpful. Thanks for the good food and the beer. We have enjoyed a good meal here.

steff and atmosphere were great , but steaks need attention . we had to ask for a steak knife 'cos we needed it , chewy and gristley . chicken curry was excellent .,

I recently had the pleasure of visiting Y Cerrig Glas and had an amazing experience! The food was absolutely delicious, and the staff were incredibly friendly and helpful, making the visit even more enjoyable. The restaurant itself looks fantastic after the renovation—well-kept, clean, and with a welcoming atmosphere that makes you want to stay longer. The 30% offer was a great bonus, making the experience not only enjoyable but also great value for money. I highly recommend Y Cerrig Glas for anyone looking for great food, excellent service, and a lovely dining experience. I'll definitely be coming back soon!

Quick service, reasonable prices , lovely food and friendly staff. Atmosphere is nice too. Can be busy so best to book

Friendly staff. Good choice on menu. Good value too

Great food at a good price. Staff are friendly and helpful.

Had a great meal, happy service. Really enjoyed the Thai Red curry. Thanks all

Was about ok for food. Service was apparently non about. Short staff. We requested extra gravy and they had either forgot or couldn't be bothered to get us some. The front of house was only interested in getting people sat. The listening skills of these staff is shocking. We went to ask about the extra gravy with another staff member and that person didn't know anything about the extra gravy. We had informed 3 individual staff people to ask for gravy and where it had got to. Soon as we thought we were and made that decision to giving up to find it.

Update Dec 2024: Excruciatingly slow service and not welcoming- had to walk out as nobody was behind the bar for at least 10 minutes. I asked for someone to come and still nobody did. Yes, they may have been busy somewhere, but it's terrible to leave customers at the bar that long an apology would have helped from the lad I spoke to. Awful- I thought I'd give it a 2nd chance a few years apart, but still terrible service. £5.80 a Peroni- you can keep it! You can get a pint for £2 cheaper at any pub up the road. Food isn't all that either!

Food was really good! Although, there was a short bloke making me really nervous in there. Good beer though.

Wonderful, friendly staff, warm surroundings, very good value and delicious food.

Had a lovely vegan and gluten free meal here. Very tasty veg chilli, lots of flavour and good portion sizes. Would recommend!

Excellent service, delicious food, accommodating for my daughters needs, friendly, we come regularly for this reason, it is one of my daughters favourite things to do together.

Booked for the 3 course festive menu and the food was absolutely delicious, couldn't fault anything. The staff we're also friendly and accommodating, especially as we had to make some slight last minute changes to our booking. Will definitely book again next year. Thankyou for a lovely evening.

It is a lovely place ,clean ,good food

The server was non-talkative and very non interactive. Food came out after a long time after the starter and had been sat on a hot plate for far too long as the food was dry. The majority of both meals have been left and when the plates were collected we were asked if there was a problem and we said yes. The reply was if you want to go to the bar and see if we can give you a free drink. We declined and left.. this is absolutely disgraceful.

Made to feel very welcome from the moment we stepped through the door. Lovely friendly staff It’s the reason we go back The food was brilliant. Stuffed to the gills, we didn’t feel rushed to finish and get out. A really lovely calm start to our day. Thank you

Very tasty food. Had a burger and Hunters Chicken.

Very quick and tasty food. Friendly and attentive staff.

Delicious food and service. Will definitely come back again

Excellent service by all staff ! Polite , helpful and above all very friendly especially Tom & Elena so thank you for making us feel very welcome

The burger was tasty and the chips were plentiful. Very clean and a lovely atmosphere. The staff were friendly and what we saw other people's meals looked good too. Well worth the visit reasonably priced too under £30.00 with drinks.

Love coming here with the family, our go to pub for a nice evening meal out!

Elaina was a lovely lady who gave us the best service, will come back to the marston just for her service!

Great staff, great food, great setting. Can't think of anything to make it better.

Good quality food and friendly staff

lovely atmosphere, nice food. wonderful service from Elaina and staff. would come back to again.

What’s happening here? You used to serve a delicious salad with chicken & bacon topping but the past few times we’ve been with you, the chicken was completely dried out, also the bacon was very easy forgettable. The beer was undrinkable, very cloudy & Rancid. Very disappointed. Yet I’ve been with you many times before & we couldn’t fault you. We are really considering whether to return back to you.

Nice place, great staff and great food. Would highly recommend a visit.

understaffed poor people rushed off thier feet

We had a lovely meal, celebrating my husbands birthday, we would definitely recommend this venue to our friends and family

Nice food, nice atmosphere. Food was basic pub food nothing special, nice and clean with friendly staff

This is our local restaurant, and we have always been here when visiting family, before we moved here permanently. The booking system was really easy to use to book our time slot, it’s really helpful that they provide a text to confirm your table. We have always found that the staff here are all very friendly, helpful and nothing is too much trouble. The food came quickly and it was very tasty, great flavour and nicely cooked to perfection. A great selection of food and drinks available and plenty of tables, so no need to worry about getting a table. We’ve always visited on a weekday, so can’t comment on weekends. The bar staff are great to chat too and have good banter, which I feel makes the place feel more welcoming. Always good to have some good conversations. The prices are really good for the quality of food and better than other restaurants that we’ve been to over the years. We would definitely recommend Carrig Glas for your special occasion or with family and friends for a good meal out. Thank you all, carry on the good work and thanks again.

Food was good and staff were nice. Would come again like

Food not good, not as stated on menu, very dry & drab.

Helena our server was absolutely lovely, so helpful and reminded us to use our voucher. Great service!

I don't like to leave negative reviews so this one is a neutral one based on personal experience. Yours may differ. My wife and I went for a date night and yes it was a Friday but early. She had the steak and I had the hunters chicken. Her steak was cold and overcooked. I think they forgotten about it and it sat waiting for a food runner. It took forever to get the food and when it arrived it was not good. To put it into perspective we could of had three drinks before it arrived and then when we wanted to say something it also took forever for a server to come over unless we flagged someone down. The young guy when we told him looked like a deer in headlights. My meal was done but hers since it was cold and tuff we just didn't want it and thus sent if back with no worries to remake since I was done. The guy never came back nor did any one come to our table at all and we sat there for quite a while disappointed. No one came to ask us how was our meal or anything, nothing at all. We just got up paid the full bill and left to mark this place off as not again. Shame as we did like this place and did like the guy who greets ya but on this day he wasn't there. Our date night experience here was a little more than 2 hours and it was all waiting for the food then waiting for anyone. it wasn't like we were not in a non noticeable spot but by the front near the bar. I think they dropped the ball for food runners and or servers. They could of made good money on more drinks and or desserts buy asking how our meal was but no one came over to our table. I would have definitely ordered more drinks but was just disappointed and frustrated in the situation. We also sent a support email to the parent company website to help raise the bar but never heard back. Shame as it was a nice place.

It was rather slow service, kitchen took 50 mins from order to eating

Eleanor was fabulous with the people I went with, a friendly face on the bar

The service was amazing, very attentive and helpful. The food was lovely and reasonably priced.

Visit regularly , gentlemen service was 10/10. Definitely recommended if you want fast service but delish’ food

Great service the staff were friendly and professional. Food was lovely.

We eat there about 3 times per month at about 1200 .It was nice and warm on a very wet day and quite busy. As usual the staff were bright and friendly, the service was prompt and the meal was excellent both in quality and taste. Great value at £20 for two.

Great food. Wonderful staff. Eleanor was very friendly and helpful.

This place would be much better if the food quality was much higher, as unfortunately the quality in food just isn't there.

Excellent selection of delicious food at reasonable prices. Pleasant venue and helpful, professional staff. Would highly recommend.

In fairness a decent restaurant. Good food and prices. Typical pub grub done right. Definitely worth a return trip!

I have eaten in Y Cerrig glad Pembroke dock for as long as it’s been open but this is my first visit this year (September 2024)and I must say what a disappointment it was . I ordered the mixed grill for my daughter and myself we both asked for medium rare stake, my daughters was rare and mine was well done the chicken was over cooked and dried out the eggs looked like they had been thrown on the top of it all not a good look . The back of the chairs are covered in dust it looked dirty , Plus I am a dog lover I have two dogs of my own so I can tolerate dogs in my company but the whole place seemed to be full of barking dogs you just couldn’t relax . It a lovely well dressed restaurant it’s such a shame to be like this . Sorry for the negative review but I say as I fine

Lovely food lovely staff clean restaurant

Very impressive but didn't visit as a wedding was taking place

Starter was overcooked Mains average Soft drinks way over priced

Typical Marston's food. Meets the need.

Great location and great food along with excellent service

Great service and superb food, gammon cooked to perfection. Very polite team delivering food.

Went for food with my partner, I had a mixed grill which was cooked to perfection, my partner had the cowboy burger which she really enjoyed. The waiters were all polite and accomadating.

Great service, great atmosphere, polite and friendly staff.

Food is lovely, staff were very efficient would highly recommend this restaurant to all locals and visitors to Pembrokeshire.

Would highly recommend if visiting the local area and in search for high quality food with fantastic staff that aren't afraid to have a laugh and joke with you and ensure that your experience is upto a superb well presented standard. me and the family visited recently, and due to quite specific and restrictive dietary requirements can be quite awkward for us, we enquired with the staff and the manager personally came out and discussed with us substitutions the chefs can personally provide for us and all the different alternatives that are available at no inconvenience at all, for us this was going above and beyond in comparison to our usual dining experience Cleanliness was flawless and there was a well maintained outside area with a park to entertain the kids 10/10 will be visiting soon

Lovely place to visit .food is great .geena always happy to help goes above and beyond definitely recommend

Very good service friendly staff food arrived quickly and cooked perfectly chef cooked mix gill amazing, very impressed

Food was spot on and the staff was amazing and polite !