Based on 1.711 opinions finded in 1 websites
Based on 1.711 opinions finded in 1 websites
Nº 479 in 732 in Pembrokeshire
Opinions
Nice place, great staff and great food. Would highly recommend a visit.
Jonathan Evans . 2024-11-02
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What’s happening here? You used to serve a delicious salad with chicken & bacon topping but the past few times we’ve been with you, the chicken was completely dried out, also the bacon was very easy forgettable. The beer was undrinkable, very cloudy & Rancid. Very disappointed. Yet I’ve been with you many times before & we couldn’t fault you. We are really considering whether to return back to you.
Dawn . 2024-11-02
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understaffed poor people rushed off thier feet
Alison Kirby . 2024-11-01
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We had a lovely meal, celebrating my husbands birthday, we would definitely recommend this venue to our friends and family
linda marsh . 2024-10-28
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Nice food, nice atmosphere. Food was basic pub food nothing special, nice and clean with friendly staff
Julie Warlow . 2024-10-25
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This is our local restaurant, and we have always been here when visiting family, before we moved here permanently. The booking system was really easy to use to book our time slot, it’s really helpful that they provide a text to confirm your table. We have always found that the staff here are all very friendly, helpful and nothing is too much trouble. The food came quickly and it was very tasty, great flavour and nicely cooked to perfection. A great selection of food and drinks available and plenty of tables, so no need to worry about getting a table. We’ve always visited on a weekday, so can’t comment on weekends. The bar staff are great to chat too and have good banter, which I feel makes the place feel more welcoming. Always good to have some good conversations. The prices are really good for the quality of food and better than other restaurants that we’ve been to over the years. We would definitely recommend Carrig Glas for your special occasion or with family and friends for a good meal out. Thank you all, carry on the good work and thanks again.
Angela Phillips . 2024-10-23
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Food not good, not as stated on menu, very dry & drab.
jayden morgs . 2024-10-21
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Food was good and staff were nice. Would come again like
Harry Smith . 2024-10-21
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Helena our server was absolutely lovely, so helpful and reminded us to use our voucher. Great service!
April Jenkins . 2024-10-19
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I don't like to leave negative reviews so this one is a neutral one based on personal experience. Yours may differ. My wife and I went for a date night and yes it was a Friday but early. She had the steak and I had the hunters chicken. Her steak was cold and overcooked. I think they forgotten about it and it sat waiting for a food runner. It took forever to get the food and when it arrived it was not good. To put it into perspective we could of had three drinks before it arrived and then when we wanted to say something it also took forever for a server to come over unless we flagged someone down. The young guy when we told him looked like a deer in headlights. My meal was done but hers since it was cold and tuff we just didn't want it and thus sent if back with no worries to remake since I was done. The guy never came back nor did any one come to our table at all and we sat there for quite a while disappointed. No one came to ask us how was our meal or anything, nothing at all. We just got up paid the full bill and left to mark this place off as not again. Shame as we did like this place and did like the guy who greets ya but on this day he wasn't there. Our date night experience here was a little more than 2 hours and it was all waiting for the food then waiting for anyone. it wasn't like we were not in a non noticeable spot but by the front near the bar. I think they dropped the ball for food runners and or servers. They could of made good money on more drinks and or desserts buy asking how our meal was but no one came over to our table. I would have definitely ordered more drinks but was just disappointed and frustrated in the situation. We also sent a support email to the parent company website to help raise the bar but never heard back. Shame as it was a nice place.
RüppertF . 2024-10-18
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It was rather slow service, kitchen took 50 mins from order to eating
Therasa Mathias . 2024-10-16
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Eleanor was fabulous with the people I went with, a friendly face on the bar
Tia Preece . 2024-10-15
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The service was amazing, very attentive and helpful. The food was lovely and reasonably priced.
Lily Buckle . 2024-10-14
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Visit regularly , gentlemen service was 10/10. Definitely recommended if you want fast service but delish’ food
Lily Hickey . 2024-10-14
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Had a lovely vegan and gluten free meal here. Very tasty veg chilli, lots of flavour and good portion sizes. Would recommend!
louise bose . 2024-10-14
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Great service the staff were friendly and professional. Food was lovely.
Anthony Gray (IamW3lsh) . 2024-10-13
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We eat there about 3 times per month at about 1200 .It was nice and warm on a very wet day and quite busy. As usual the staff were bright and friendly, the service was prompt and the meal was excellent both in quality and taste. Great value at £20 for two.
Barrie Saunders . 2024-10-12
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Great food. Wonderful staff. Eleanor was very friendly and helpful.
Adam Tyson . 2024-10-12
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This place would be much better if the food quality was much higher, as unfortunately the quality in food just isn't there.
Jade Morgan . 2024-10-08
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Excellent selection of delicious food at reasonable prices. Pleasant venue and helpful, professional staff. Would highly recommend.
Val Phillips . 2024-09-28
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In fairness a decent restaurant. Good food and prices. Typical pub grub done right. Definitely worth a return trip!
Scott Wilson . 2024-09-27
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I have eaten in Y Cerrig glad Pembroke dock for as long as it’s been open but this is my first visit this year (September 2024)and I must say what a disappointment it was . I ordered the mixed grill for my daughter and myself we both asked for medium rare stake, my daughters was rare and mine was well done the chicken was over cooked and dried out the eggs looked like they had been thrown on the top of it all not a good look . The back of the chairs are covered in dust it looked dirty , Plus I am a dog lover I have two dogs of my own so I can tolerate dogs in my company but the whole place seemed to be full of barking dogs you just couldn’t relax . It a lovely well dressed restaurant it’s such a shame to be like this . Sorry for the negative review but I say as I fine
Yvonne Tyrie . 2024-09-27
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Lovely food lovely staff clean restaurant
Kiziah Williams (Kizzy) . 2024-09-24
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Very impressive but didn't visit as a wedding was taking place
Shirley Harries . 2024-09-21
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Typical Marston's food. Meets the need.
Gareth Jones . 2024-09-20
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Great location and great food along with excellent service
Andrew Tibble . 2024-09-20
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Starter was overcooked Mains average Soft drinks way over priced
Neil Barr . 2024-09-20
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Great service and superb food, gammon cooked to perfection. Very polite team delivering food.
Heidi Rogers . 2024-09-19
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Went for food with my partner, I had a mixed grill which was cooked to perfection, my partner had the cowboy burger which she really enjoyed. The waiters were all polite and accomadating.
Graham Wicks . 2024-09-19
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Food was spot on and the staff was amazing and polite !
Lucy Griffiths . 2024-09-18
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Very good service friendly staff food arrived quickly and cooked perfectly chef cooked mix gill amazing, very impressed
Michael Scott . 2024-09-18
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Great service, great atmosphere, polite and friendly staff.
Kelly Roach . 2024-09-18
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A great place to go and eat and or drink . Food is good value and the drinks are spot on . Definitely recommend
Ben Moseley . 2024-09-18
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Food is lovely, staff were very efficient would highly recommend this restaurant to all locals and visitors to Pembrokeshire.
Ryan Harries . 2024-09-18
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Would highly recommend if visiting the local area and in search for high quality food with fantastic staff that aren't afraid to have a laugh and joke with you and ensure that your experience is upto a superb well presented standard. me and the family visited recently, and due to quite specific and restrictive dietary requirements can be quite awkward for us, we enquired with the staff and the manager personally came out and discussed with us substitutions the chefs can personally provide for us and all the different alternatives that are available at no inconvenience at all, for us this was going above and beyond in comparison to our usual dining experience Cleanliness was flawless and there was a well maintained outside area with a park to entertain the kids 10/10 will be visiting soon
Aidan Windsor . 2024-09-18
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Lovely place to visit .food is great .geena always happy to help goes above and beyond definitely recommend
sarah kidby . 2024-09-18
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Lovely welcome by Thomas and Elena. Nice food. Clean and tidy.
James Griffiths . 2024-09-17
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Three of us visited and had an evening meal only. The mixed grill. Unfortunately, this was not a good meal the chicken was overcooked this might be a personal preference, but for our tastes it was definitely overcooked. We ordered the steak as rare as possible, however, it came out well done. The peas were also overcooked. The onion ring was soft, not crispy. Chips were chunky and were overcooked and had either been double cooked or cooked in really dirty oil. The eggs were the only thing well cooked. The ultimate southern-fried chicken burger. The fries were average. The southern fried chicken was overcooked, but not massively so. The hash browns were tasteless, but chunky and so soft they fell apart trying to eat them. The lettuce was going brown, so I didnt eat it. The bbq sauce in the burger was sweet, but nice. The gravy was poorly made (lumpy, oily and watery) and had a skin on top. The burger sauce was lovely, but also had a skin on top. The cheese was fine, but not much of it. The ultimate spicy beef burger. The only complaint was skin on the burger sauce. He loved it! As two chefs, we can only say the cook in the kitchen had timing issues, for the onion ring, sauces, lettuce and hash browns to be the way they were. At no point did anyone come to ask about how the food was or see if we needed anything. If they had, we would have said something then. The man that served us (I didn't get his name, but he was the only man working at the time) was great. Really helpful, very nice and yet professional. The building itself is lovely and quite well placed. Lots of parking, some for disabled and two electric charging points that I could see.
Jo Tunnicliff . 2024-09-13
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Enjoyed a meal, nice atmosphere & the food was lovely. We really enjoyed. Would certainly recommended.
Bill Gwilliam . 2024-09-13
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Excellent meal, went in as an option instead of going home far away to come all way back for takeaway later on at McDonalds and KFC. Purchased 3 of their burgers Cow oy, Classic Chicken and Special Southern BBQ as well as Beef Lasanga and Chips. Busy good atmosphere. Cannot fault the food at all for same price you pay for a meal at McDs the food was exactly as pictured and cooked fresh to our table. Cannot fault it was far superior to spending same cash at McDs and KFC. Defo be back
C smith . 2024-09-12
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I had a mixed grill 😋 tasty ,my wife had Lasagne and our friends had a sirloin steak tasty and vegetarian chilli with rice ,we all enjoyed and thank you to all staff
Peter James . 2024-09-12
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Excellent food. Very clean pub and staff very welcoming and friendly
Sharon Fitzpatrick . 2024-09-12
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Lovely spacious restaurant with helpful staff. Food was delicious and the essential for us was dog friendly 5*
Debra Ayres . 2024-09-11
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Hit and miss with any other food but burgers. Been back recently 2022 food is not great, burger was very disappointing, not 2 for 1 anymore. Service has gone downhill. Sad to say been back again 2024 service still non existent, had to wait awhile for food which is cheap, cheerful and won't be winning any awards for. If your not in any rush this is the place for you. Hopefully sometime soon they will get it right.
Angela Wright . 2024-09-11
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We come here for my mum birthday on the 23rd of August and we travelled all the way from Barry to come here and it was definitely worth the travel and definitely be back again. Excellent Quality food cooked to perfection👌 Fantastic service and very welcoming to us and dog friendly they all loved my daughter Roxy the beagle 🐾🐶👍🍺🍔🍟🍧🍰🍷🍽 Everything is up to high standards and really clean inside and outside it looks amazing 👌👍
Sam . 2024-09-10
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What you'd expect from a chain restaurant. Staff work hard and are polite, food is consistently mundane and souless but at least you know what to expect. The prices are a little more than what you would be happy with. Ultimately you'll always feel like you could cook it better yourself. If you want a meal out and don't desire any more that the average chain restaurant experience the this place is just fine.
joel williams . 2024-09-07
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The team were friendly and attentive.
Marjorie Fletcher . 2024-09-06
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Great place to eat, staff are excellent pleasant and nice
Emlyn Thomas . 2024-09-03
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We went Christmas day, and the three course Christmas dinner, and the portion size were good but rost potatoes were not nice and the allegedly Christmas pudding was a current sponge so we were very disappointed with that. One of our party was to ill to attend so food was dished up to take home. We will look to eat out elsewhere on Christmas day 2024.
martin cross . 2024-09-02
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Lovely food, lovely staff, pub was busy but food came really quickly
Liz Davies . 2024-08-31
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Great value for money and superb staff
john davies . 2024-08-31
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Just had drinks. But food looked nice. Big menu for all tastes.
Fran C . 2024-08-30
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I'm so sorry my granddaughter had me phone and did and impromptu review . At 4 years old I will learn not to put my phone down mid review. Your food and service was excellent . Apologies again
Neal Elstone . 2024-08-30
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Good food. Great service. Friendly staff
Suzanne Hockey . 2024-08-27
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Toni was very polite and took excellent care of us. We were a big party and she sorted us no problem. Thank you for a great experience!
Charlie Oakley . 2024-08-26
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Delicious food great atmosphere welcoming staff
Brogan Scarfe . 2024-08-26
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Popped in for lunch today and was greeted with a warm welcome. Food came out quickly and was enjoyable. Thankyou
Dean Moseley . 2024-08-26
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Great food lovely welcoming staff definitely be back
Shaun Roberts . 2024-08-26
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The first time we went there, we were greeted at the door and taken to a table, the place was clean. That was back in February /march 2022. Returned twice this summer, no greeting and no indication of whether to wait to be seated or take a table. Very different from the initial experience back in February. This time,, there was a long wait at the bar. Finally got served by a nonchalant member of staff. Had one drink and left. The next visit, we thought we'd give it another go. We wanted to get some food so we sat down at a table and realised it wasn't clean, very sticky with crumbs. We moved to another table and the menu was disgusting. The table was half clean and sticky. We decided to leave. If the tables were so dirty, we wondered how clean the kitchen would be And the staff were definitely not pleasant. Edited : we did go again and it was worse. After waiting over 40 minutes for a medium rare steak, and Hunters chicken, we were presented with cold overcooked meals. My steak was so bad I had to return it. They just took my plate and didn't come back. No apology... No offer to make up for it. We found the ferry Inn to be a lot better so we'll be going there from now on.
El. R. . 2024-08-25
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Staff are not very helpful had to ask for the table to be wiped clean will not be using again
ALLEN HOWES . 2024-08-25
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Very disappointed with tiny portion.
Chris . 2024-08-24
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Had lunch today and it was very gd, fish was lovely and soft, steak pie was lovely, we all enjoyed our food and would definitely recommend, will be back in future.
david lewis . 2024-08-23
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Today we went for a family dinner to end off a wonderful day, and were served by such a lovely bartender - Elena. She was honestly so sweet to us, what a lovely human being 🫶🏼
Megan Pitt . 2024-08-22
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We had booked a table for 7.30. there seemed to be a problem as our table had been double booked. The bar person quickly sorted out a table that had just left, apologising for the problem. The restaurant was full with only the manager and bar person serving, taking orders and even bussing tables with the two youngsters working. You should be extremely proud of the way they worked, their professionalism and dedication to customer service. This was a family meal with my father and brother visiting. My brother and myself have over seven decades of knowledge and experience within the hospitality industry. It was easy to see how understaffed they were and the reason for the slower service. Someone who didn't work in the industry would have complained about the delays and service. However the very small team that was on worked tirelessly to provide the best customer service they could. With just four members running the front of house operations they did a fantastic job.
Richard White . 2024-08-22
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Excellent service, friendly staff, nice food
FRED PH . 2024-08-21
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Steak was cremated and full of fat,childrens chicen nuggets cheap and nasty rubbery,corn on cob inedible needs to be greatly improved, staff were pleasant enough one more so won't be going back
Susan Rees . 2024-08-20
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Always had a lovely meal. The one time my chicken was a bit over cooked (very overcooked) they were so apologetic and replaced it straight away. Love tge meals here and so reasonable
Theresa Dobbs . 2024-08-19
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Lovely food .waiter was very nice courtesy staff at counter..will come again
June Regan . 2024-08-19
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Had a very nice lady called Alaina serve at the bar, she was helpful and patient as we ordered
James Hillyer . 2024-08-18
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Very friendly, accommodating manager, who was very helpful and understanding, when we asked to have our meals outside, as my grandson is autistic. Food was outstanding, and will definitely come here again, when visiting family
catherine bookers to find gu . 2024-08-18
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We came to the y cerrig glas as a family of 7, my son has additional needs and isn't the best sat indoors, we explained this upon arrival and the man who seen to us was so helpful with seating us outside and moving tables together, the gentleman behind the bar when serving was absolutely lovely, he was very polite and accommodating, the food came out altogether, not one complaint from us, it was lovely and well portioned even the childrens meals were a nice size, we will definitely be returning.
Katie Booker . 2024-08-18
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Alaina I believe her name is. She was extremely helpful and very polite. She poured our drinks quickly, very pleasant person to talk to
NgX Shadows . 2024-08-18
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Excellent service by all staff ! Polite , helpful and above all very friendly especially Tom & Elena so thank you for making us feel very welcome
Beverley Thomas . 2024-08-18
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Very good food for a reasonable price will definitely go again Wen in the area
Steven Blizard . 2024-08-18
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My allergen and intolerance list has expanded significantly recently. I cannot have several of the major allergens as well as some that are not often easy to find on ingredient lists. Tomasz (we think) was absolutely incredible tonight. When I listed most of what I can’t have, he admitted it would be tricky but also tried to find a solution. When we got to one, he even double checked the oil that was used to fry the chips in would be alright. He delivered my food to our large group himself. I cannot stress how helpful he was and how much I was able to eat because his help, and reassurance that it was not too much trouble, put me at ease.
Bridget Weid . 2024-08-17
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Food was great, and service was great. It Was lunchtime so a little quiet, to be expected. I did have a pint of lager shandy it was half and half. Was charged over £6, the same as. A full pint of Peroni, when really I only had half a lager and lemonade. Soo I thought that was a bit steep.
Gill Allsopp . 2024-08-16
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Good place for a meal and a drink, highly recommended.
Paul Kerry . 2024-08-15
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Beautiful recently refurbished. Allows dogs in certain parts not all which was a bonus. Well priced. Food delicious. Staff are wonderful. Nice beer garden running around the pub with views of the estuary
David Gray . 2024-08-14
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Nice clean and tidy pub, Had a mega mixed grill which was ok,, nothing special plenty of it though. Service was slow to order just two staff serving and taking orders. Pretty much a standard chain pub, luckily i had a 30% off voucher, so that was fine, wont be rushing back.
Martin King . 2024-08-14
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Really appreciated this large pub in Pembroke Dock because, even in the middle of Summer it can be hard to find somewhere open, serving food and offering a full menu. All the food was of good standard, the service was quick enough on a busy day and there was a nice atmosphere. Definitely recommend if visiting and want a typical, friendly large branded pub atmosphere.
Matthew Haydon . 2024-08-14
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Called in to charge my car 🚗 car in for a quick snack 🥪 service excellent 👏staff amazing.👍
Paula Jayne Morris . 2024-08-13
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Very relaxed atmosphere staff very friendly food very good service brilliant
Helen Knight . 2024-08-13
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Good quality tasty pub grub. Starter arrived promptly and as soon as we were finished the table was cleared and 5 minutes later the main meal was brought out. Leek and potato soup with warm buttered baguette followed by chicken and bacon salad. Good enough that I had the same order 2 days later.
Graham Bradley . 2024-08-09
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Really lovely meal, the staff were very accommodating and friendly. Definitely vist if you are in the area
Mama Tea . 2024-08-03
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Birthday lunch for my mum she thoroughly enjoyed steak lunch burger was fantastic definitely be back soon
C H . 2024-08-02
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Staff was brilliant geraint went out his way to accommodate our needs really helpful food was cooked as we liked it really good service
Lyndon Burton . 2024-08-01
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Staff were lovely and polite however I ordered a medium rare steak and received a living cow. Steak came out practically blue with just a sear on the outside along with a huge portion of just gristle throughout Chips were stale, and everything the accompanied was cold.
Jay Young . 2024-07-30
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The staff deserve a pay rise, they are the only good thing about this place. We ordered a few starters to share and the portions were a joke. £5.50 for a few fork fulls of mac and cheese?! I know it's a starter, but that's a joke. We left hungrier than we were when we arrived. The beer selection is awful. All those cask lines but only 1 beer on? For a Marstons pub that's ridiculous
Emily Page . 2024-07-29
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Half the beer not on and what there was a selection of poor offerings and overpriced. Food was laughable, pre frozen deep fried nonsense and again overpriced for the amount you get. Service and staff were excellent though.
Hopped Heat . 2024-07-29
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Went as there was an offer on. I will say it is frustrating that you cannot order and use a discount code online but have to go inside and order directly. The food was delivered quickly and was very pleasant and tasty. All round good experience, will certainly visit again
Bob Simister . 2024-07-27
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Really lovely pub and amazing food. We stopped there for dinner with our friend.
Ewa Purzycka . 2024-07-26
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Typical marston's pub ordered food which unfortunately came cold ,didn't sent it back as I didn't want to wait
Chris Cox . 2024-07-26
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Great food. Nice atmosphere and lovely staff.
Stuart Lee . 2024-07-21
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I remember this place for good people and good food (visited when I was on a journey to Ireland). This is my favorite restaurant so far!
Sphe . 2024-07-21
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Perfectly fine, food was nice and drinks were grand!
Charlie James . 2024-07-16
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It was a lovely place to eat, though the staff weren't that loud when yelling orders to customers so more often than not we'd have to yell for the staff to eachother and they weren't understanding about the children's meals
Blake Savin . 2024-07-14
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Friday 12th July ————. Had a lovely meal today here, didn’t wait long for meal after ordering, staff were lovely and well mannered. And the top spot goes to Thomas who was an extremely lovely man, very friendy and helpful. Can highly recommend Y Cerrig Glas.. Thank you Thomas.look forward to our next visit. Diolch Lorna and Grant.
Lorna Davies . 2024-07-12
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Came here twice while visiting family. The food was lovely, staff friendly and great service will definitely be back.
Sarah Freeman . 2024-07-09
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Lovely meal polite staff food didn't take too long and there was seven of us very clean place too will go more often.
Sam John . 2024-07-08
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Great pub. Good food at decent price. Friendly staff. Definitely going again.
chris webb . 2024-07-05
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