Wu's family in Stevenage

Where do I start? The food was very 'average', but plenty of it. That's the best bit.... The service was diabolical - very under staffed. We had booked and it was clear that the take away service, that never seemed to stop, was the high priority for the business; eat in diners were a very poor second place. It took an age for the drink order to be taken and over half an hour for starters to appear, and that was only after we said we'd pay for the drinks and leave. The staff were apologetic for the delays, but at the end of the day, they definitely serve the take away orders ahead of the booked diners. The restaurant was very austere, totally lacking atmosphere and physically cold to sit in. Overall, such a disappointment and we will not be back.

Good size portions, lovely tasty dishes. Very fresh tasting. The quality of the food was excellent, the quantity very plentiful and the price very reasonable and Lovely food hot fresh and not to greasy.

There seemed to be mainly takeaways being made in the busy kitchen with a few diners in the restaurant, which is large and a little soulless, the back half towards the toilets seems like a bit of a storage area. The food came quickly and was good - not amazing but very solid Chinese and the price was excellent.

I have visited this restaurant multiple times whilst on business in Stevenage and have never had a bad meal. It’s cost competitive in what they charge, food is always served piping hot and good portion size too so it all makes for a decent meal experience.

Delivery driver was extremely rude & obnoxious, driving the wrong way around a one way island in the street, nearly causing an accident! Incredibly disrespectful & full of arrogance. Shocking behaviour.

We usually get takeaways from Wu's, but I had the chance to dine there in person prior to meeting friends for a drink. I was pleased to see several apparently ethnically East Asian families dining there when I went in; usually an indication of authentic Chinese cuisine. It was lunchtime and I was offered the set lunch menu; this looked interesting and good value, but I already had an idea what I fancied, so ordered a la carte. I began with Chicken Satay sticks (which IS on the Set Menu, ) This was moist and very tasty, although probably better if sharing, as it's a good sixed portion. For Main, I ordered spicy Kung Po Chicken with a portion of Singapore Vermicelli Noodles. The chicken was, again, nicely cooked and reasonably spiced, whilst the noodles, which could serve as a meal in themselves, were well-seasoned and contained good range of meats and prawns. The service was attentive, without becoming intrusive (I was asked, after my starter, if I was ready for them to prepare the Mains). I was too full for a dessert, so left satisfied. The restaurant looked clean, the service was friendly and the food was very good. We will continue to order Takeaways and dine there in person when we can; I would definitely recommend WU's Family restaurant. PS. I would recommend the Mongolian Chicken from the Starters Menu; salty and spicy, this could easily serve as a main.

Have previously dined at this establishment and the meals were mediocre. However on my recent visit this restaurant has declined in their presentation of meals/taste and customer service. Not recommended !!!

I ate in here tonight after reading the great reviews and the food is great really fast, fresh, tasty and prompt staff, first impressions when you enter is not a flash restaurant but it s plain simple decor and tables etc but it is great food and really good value, I will visit here again for sure

Last Wednesday we ordered a family takeaway from here and asked them to deliver to us in Symonds Green. The Oder was prepared promptly and delivered quickly. It came to around £50 something so i counted out what I thought was £55 to give the delivery guy. My son in law paid and we sat to eat. A few minutes later there was a knock at the door and the delivery guy returned with a £20 note in his hand. I’d given 75 not 55. We gave him a £5 tip for being so honest. Nice people. Nice food.

Have dined at Wu's Family on numerous occasions since Mavis and Paul took over and has completely transformed the restaurant. The a la carte menu is second to none, wonderful staff whom are friendly and attentive throughout our stay. Well done to the management of Wu's Family.

Mavis provided a fantastic service lovely lunch set menu best Chinese restaurant in Stevenage ! The food come so hot and veryvfresh.

The food in my opinion was lovely but a little expensive for the size of the portion and the service was excellent we were well looked after and the food arrived very hot and quite quick compared to other places we eaten

We always get out Chinese takeaway from Wu’s. The food is always so fresh and hot and very reasonable delivery times. Really delicious food! Highly recommend.

We tried here this Saturday and were not disappointed. It’s fresh tasty good and reasonable. For starters we had the mixed starters, the prawn toast were nice, the spare ribs superb, the pancake rolls tasty. Some shared Hong Kong style sweet and sour and chicken with cashews whereas I had chicken with bamboo shoots, water chestnuts and red chilli. The vegetables looked so fresh and were really tasty. The red chilli looked freshly chopped and carried a ‘kick’. It was hot and on time and delivered via Let’s Eat.

Tried for the first time as takeaway (only option in tier 4) and will definitely return to support this business. Excellent quality ingredients, very tasty, good portions and fair price. Thanks for working so hard in these difficult times to give us a brilliant meal at home.

First takeaway from here and it was delicious. The prawn starter we had was scrumptious. Arrived hot and on time.

I’m originally from Australia and I grew up eating really delicious Chinese food. Since I’ve been living in the UK the only good Chinese I have found has been in Chinatown in London. But Wu’s Family’s food is INCREDIBLE! Better than in Chinatown. I love the King Prawn with mixed vegetables, sweet and sour chicken and prawn wan ton soup. This is by far the best Chinese food I’ve had in the UK and very reasonably priced as well. Thank you Wu’s Family for being my favourite restaurant!!!

We can't get enough of the food from Wus family! Every order is tasty, High quality and hot! Just delicious! Our favourites are the vermicelli noodles, pork dumplings and won ton soup 🥟🥟🥟🥟

Most enjoyable meal with friends whom we haven't seen for months. The owner of this restaurant MAVIS was extremely helpful throughout the evening.

Just devoured a DELICIOUS takeaway with my family. We ordered a varied menu and everything was fantastic. Freshly cooked, hot, lovely flavours and not greasy. The mini vegetable spring rolls were the best we’d ever had! Highly recommend!

We had a takeaway from here last week but it was only three items so I thought I’d save a review until we’d had more. This week we ordered around thirty pounds worth of takeaway - Kung Po chicken, crispy chilli beef, Singapore noodles plus...

Ordered from here for the first time yesterday evening, fantastic food,polite lady taking order,deliver the time they said. Would highly recommend

Lovely take away meal , hope to order again and support u at this crisis time . Lovely meal , and thanks for the free prawn crackers and fortune cookies

Lovely restaurant in stevenage town centre, staff were very polite and catered for our needs, food was superb, very well cooked and not at all greasy like you get at most chinese outlets, they do take away menu as well which is out of this...

Marvellous lunch menu, changes made for anything including vegetarian, nothing was too much trouble, this restaurant is an asset to the town

Visited one afternoon & ate off the lunch menu which was a starter, a main dish, & a drink at a very reasonable fixed price. The starters were some of the best we've had. Salt & Chilli Squid & Prawns. Very tasty. They should have...

Great afternoon.. not rushed. Brill food. Super friendly staff. Child friendly. Fresh food cooked to order. Nice young family vibrant and enthusiastic owners. I wish this new restaurant many successes.. I will be going back for sure... Stevenage needs this style of enterprising new restaurants.....

I live just over the road from Wu Family Restaurant so thought I’d pop in for a couple of chow meins as a quick dinner option. It was my first visit and certainly won’t be the last. The food was delicious, quickly prepared and served...

I have just been to Wu's Family restaurant, in Stevenage New Town, for lunch. The food was delicious, hot and well presented. The staff were friendly and efficient. My first visit but not my last. Will recommend to others that they go.

We have had take aways for many years from this family business in Bragbury End. We were keen to try the food at their new restaurant. It was delicious! Piping hot and served with a smile. Spotlessly clean restaurant. We will definately be back!

Not my usual Chinese but heard good things. I was disappointed. Huge portions but it was greasy, stodgy and had a chemical after taste. Bland too.

I was a frequent customer at the fish and chip shop in Bragbury End. First time I’ve ordered since these lovely guys have moved, not because I’ve not missed them, but because it’s cash only. I’ll be recommending you as always. Thank you and Happy...

Been going to these lot since they were just a take away at Bragbury end, food is just as great if not better planning on a 4th visit over the Christmas period gunna show the family what Wu’s is all about

Just had the most delicious 3 course Christmas meal. Food was excellent as was the service. Really can’t recommend this family run restaurant enough.

We chose this newly refurbished Chinese restaurant for our works Christmas do. Our meals were from the special 3 course set menu (see photo). My mixed starter was particularly brilliant and a really generous portion, in fact every course was really good and well presented....

Decided to come here for birthday with my family, we was shown to our table, waited ages for drink, we had to ask for one in the end. Had trouble ordering, the menu was more like a takeaway menu, and there wasn’t enough choice, the...

Came here with the family for some lunch. We had been there previously when it was Don and enjoyed it. As the ownership has now changed, we thought we would try it. The food was superb, the staff were friendly and everything was a reasonable...

2nd time back here, Food is fantastic great service. Defo try it out, the homemade duck rolls are amazing! Excellent prices.

New menu but with the same delicious flavours and service. Got take away cash only- perfect. Tried the new Thai inspired curry and it was clean, fresh and full of flavour.

Just back from a great meal at Mr Wu's great food lovely staff and good prices.We will be back for another meal soon

Seriously this place was the busiest Chinese around! It was so busy you'd have to keep calling to be able to talk to someone the lines were always engaged and now it's bang smack in the middle of stevenage accessible to all! The food is...

We had a lovely Chinese meal with the family, the staff where lovely and welcoming. The food was excellent and we all enjoyed our meals, the place had a lovely atmosphere and we will be visiting again soon.