Wok Inn in Newham - Phone Number, Reservations, Reviews

We always had a take a way from here, it was very tasty and big serving, I got one today and was very disappointed in taste and quality, I don’t think it is run by the same people, I would not buy from it again.

First, I wasn’t really sure to find the food then I thought I will try and it was a really good spring roll was nice and crispy chicken fried rice was delicious . 😋

The portions were smaller than b4 and the starters salt&pepper squid was cut in thin slices deep fried in too much batter so no squid to taste. The salt&spicy squid was over fried and thin long pieces as apposed to usual small chunky cuts with more meat on bone. Fried toast was too big cuts. So the experience was no where near my usual take away orders they used to supply so I think it may have been taken over by new suppliers I am guessing but not as good as it was before March 2024. Needs big improvements as I was a regular customer.

If I had the choice of 0 stars I would have give it a 0, the food was cold the prawn crackers was stale. My advice is do not order from here, rang the restaurant up and they said because we threw the food in the bin as it was cold they could not give us a refund on our food, but if we had kept the food and sent it back to them they could have given us refund!!!!!!! My advice is DO NOT ORDER FROM THIS FOOD TAKE OUT AT ALL.

good quality food, great value for money. I went in and ordered, got the food within a few minutes.

Fantastic to begin with outstanding food went slightly down hill after several orders although to be fair that usually happens with just eat Long story short just eat messed up and now we are blocked/banned through no fault of our own So not being petty either order direct or avoid just eat although we feel badly treated by Wok Inn for not contacting us they claim we cancelled an order we DID NOT Their loss

Bad customer service staff is rude and does accept responsibility when the food has been delivered cold or soggy after waiting an hour and a half. Will never order from them again. Beware of soggy stall butterfly King prawns because you will be paying £6.10 and be cold also prawn toast over fried till they are burnt. Do not order directly from there website, if you must order via just eat so you will be eligible to get a refund if not satisfied.

Food delivered early, very hot. Was delicious, many thanks.

Rubbish food and Rubbish costumer service you have to wait for your food between 1 hour to 1qnd half hour and when is to your door the food is not even hot and proper cook very unprofessional people when you ask them you want to speak to managers all off them they are boss but no one manager is there

Terrible place! Black listed me because just eat refunded me for the food I never received. They gave the food to someone else. The cheek of them black listing me because I haven’t received the food! Terrible customer service. The only thing I like from this Chinese is the bbq ribs with sauce. So I tried to order from them today. And they completely cancelled my order due to them black listed for not receiving my food 😂😂😂 this place is terrible I would avoid them at all cost! I’m going to another Chinese now. Hopefully get better quality food and better Mangment! Mangament is TERRIBLE.

Rubbish customer service and pretty rude, I'm not buying any food from here again. The fried rice was mushy and nothing like how it normally tastes and the excuse was that they sometimes mix in glutinous rice. They made such a fuss over replacing it and their attitude was so bad I decided not to eat it

Nice food eating here for time had no problem with food always good cooked enough for me. Come and try food by yourselfs ...

so yummy. they have the best roast duck fried rice.

40quid set meal, prawn balls soogy as hell, pork tasted old and stale, chow mein dry and meat free, didnt enjoy one part of the package even the spare ribs seemed d and frozen wont order again

Great food, great service everytime, eat here and all my family agree it's a great takeaway!! Although that's my preference. We each like different things!

Ordered a bento box ( Egg fried rice with beef in black bean sauce) - It was really delicious with great quality, everything had unique taste which I had ordered, adjustable packaging. Nothing bad to say about the food. Too good I didn’t get any pics haha 😂

Dont like the BBQ ribs. Swimming in fat.

We collected, it was very quick. The people was so nice when we collected and very Covid-19 safe, even the chef come out and said thank you. And the food is amazing it’s not greasy, just perfect and hot.

My local - yummy. Sometimes hit and miss but most times it’s great!

Four stars is fair sometimes they do get the orders wrong however still using them to date.

If i could give no stars I would but this chinese should be ashamed to be called a chinese shop. They messed up my order really badly and couldn't even take the blame and give a refund. They kept making me go back to just eat, for 10pound 40p. Really bad service, do not order here, i repeat do not order here. Food is not up to standard or authentic chinese.

Terrible service, simply don’t get orders correct then refuse to give you a refund when you pay with cash for your order. Never order from this restaurant if you want good food otherwise it is a waste of your hard earned money.

ordenó una comida para llevar. nunca llegó. luego afirmaron que había sido entregado y un hombre había abierto la puerta y lo recogió. . . evitar

not happy with our order, chicken balls were not cooked and the chips were horrible.. upon calling the restaurant and stating what was wrong I was told “oh well they should be cooked” obviously they should be, not much help was offered and will not be ordering from here again. Horrible service

There are dozens of Chinese takeaways in the local area, but only 2 that I trust to serve my favourite dishes: Salt Chilli Tofu Tofu in Black Bean sauce Egg fried rice. The Wok Inn does the second best Salt Chilli Tofu, but the most delicious Tofu in Black Bean with green peppers in the area. Their Egg fried rice is also lovely. It's cooked with a bit of soy sauce in and is one of the best I've ever tasted.. I always order large as I can't stop eating the stuff. Always ordered using Just-eat, they deliver within 45 minutes every time. Always a friendly polite delivery, with the food piping hot. I have no idea what goes wrong with peoples orders when I read 1 star reviews of this place. Maybe people just don't know what they want or don't understand what it is they have ordered. Too much booze and not enough brains???? On Just-eat there are 18 Chinese takeaways that will deliver to me. I've tried most of them over the years, and The Wok Inn is in my top 2.

this is a dreadful place that does not deliver the food for a very very long time. I have had good food from it on occasion but sometimes really terrible food and they have recently ALWAYS delivered well over an hour after ordering--last night 90 minutes went by in which they kept saying they were busy and the food was on the way when clearly it had not left the restaurant they seem to be taking a huge number of orders from just eat and hungry house and are unable to fulfill these because they don't have the necessary number of staff to cook and bring the food. basically they turn up when they feel like it and the quality of the food is very variable

Do not order from here,the food was disgusting, the egg fried rice was brown, the deep fried crab claws were dry and tasted bland and stale, the mixed seafood in black bean sauce also tasted bland and stale, and the shrimp chow mein was also tasteless. I threw the lot away.

Disappointing service. Our food took over 2 Hours to be delivered and a couple of phone calls to the restaurant which was answered by someone pretty unhelpful. I definitely won't be ordering from here again. The food was average, pretty standard for what it was.

Disappointing service. Our food took over 2 Hours to be delivered and a couple of phone calls to the restaurant which was answered by someone pretty unhelpful. I definitely won't be ordering from here again. The food was average, pretty standard for what it was.

Delivered me the wrong food. When they came to give me the right delivery (45 mins later) it was still wrong...

Delivered me the wrong food. When they came to give me the right delivery (45 mins later) it was still wrong...

Came 40 mins late. Food was cold and soggy

Really fast delivery, thanks!! :)

Really delicious food. Took forever to arrive.

food was ordered at 8, delivered at 22:20. Food was freezing cold, no appology from the restaurant or delivery man. i rang several times over the space of 40 minutes and he just kept telling me my food is with the delivery guy and will be 5 to 10 minutes. should have known better after the food was half hour late last time mixed with other reviews.

Food is really good. I have abandoned my previous chinese take away

Good was good, Shame the food took forever without a good reason why

The food was absolutely delicious!! Tasted better than what I expected!! Would absolutely order from there again. Only issue is they don't do chilli oil on the menu which I'd like to have with my food. Would recommend this :D

Delivery time seems to be getting worse but food always of a good standard

Ordered from here a few times and food has been wrong or very poor standard/quality every single time. The only good thing is the delivery time which is pretty quick BUT makes you question why it's so quick. Staff aren't helpful in the slightest. Overall, food is awful so wouldn't be ordering again.

the food was awesome as always. One of my favorite restaurants.

Dreadful. Ordered at 7.00 pm. Delivered at 8.30 pm

Kung po chicken under cooked and dry, rice too dry, spring rolls were VERY soggy in all food was terrible and arrived 40 minutes late

Waited for 2hours for delivery, when it finally arrived not only was part of my order missing/wrong the food was bland and tasteless.

The foor was brilliant, can not fault it at all, the delivery though was just over half an hour late, when I rang the shop the man on the phone couldnt tell me anymore than the driver had been sent out with the food so to just keep waiting.

Didn't receive the food until almost 30mins after the original time was changed, food was cold and will not recommend their excuse was we are busy which I know is a lie as I asked some one I know that lives in front of the restaurant

Great food, especially the aromatic duck. Thanks guys

Food was good to eat, the noodles we really good and hot. But the curry was to oily and thin! Will order again :)

It took about an hour and ten minutes to be delivered, the delivery time was delayed by 25 minutes. The food was ok and when I phoned up to find out how much longer the food was going to be, there was no apology for the delay just that the driver was on his way. Probably won't order again.

Ordered at 2pm for delivery at 4pm. Still no delivery at 4.25pm so called them. They had not started cooking the food yet. Told them to forget the order. Was told it will be 15 minutes. Told them to forget it again. If I wanted the food at 5pm, I would have ordered it the previous day so it will be on time. Will never order there again. In the past last 4 orders food has been wrong, missing and late and cold.

Ordered at 2pm for delivery at 4pm. Still no delivery at 4.25pm so called them. They had not started cooking the food yet. Told them to forget the order. Was told it will be 15 minutes. Told them to forget it again. If I wanted the food at 5pm, I would have ordered it the previous day so it will be on time. Will never order there again. In the past last 4 orders food has been wrong, missing and late and cold.

Delicious food! Definitely ordering from here again as they were very quick and made lovely food! Really recommended!

Great food, great customer service aswell as good communication will definitely order from here again.

Quick easy and very delicious. Simple

the amount of food given for the amount of money is really crab. rather than giving us fried chicken they gave us some fried flour to eat. disgraceful taste of the food. better of buying somewhere else that this. will never order from this restaurant. rather go to sunday market and get my chinese food there. the chicken size is really small not worth the money, they give too much veg and so much less chicken even though its small. the beef taste is disgusting in my opinion. thanks for the disgusting food and small portions of food for the money of around £45. never again.

Always choose this take away 5*

Arrived quicker than expected so was running a bit late, but the delivery guy waited for me for 10 minutes.

Great food all the time, delivered on time! 5 stars

Come earlier than expected and was really hot when arrived. Will be ordering again

Very good quality, highly recommend

Delicious and great portion sizes

Great food as always! Affordable and fast delivery!! Will definitely re-order! :)

The delivery arrived 30 minutes before predicted delivery time was very hot and very yummy too definitely worth a visit

The rice wasn't it usual best, everything else great

Took really long even though it was the closest chinese takeaway, the food was good though enjoyed it came warm would order again the prices are reasonable

Thank you! Best order,tasty and hot!

Food was fresh delivered on time.. Not bad had worst but also had better... Would order again!

Food is excellent. Much better than I expected.

Food arrived after approximately 50 minutes; dried up, reheated prawn toast; tasteless chicken wings; ordered a curry sauce - received a dark red, thin watery type liquid. Whole meal was absolutely disgusting

from ordering to delivery was over hour and half. food lukewarm when delivered, sadly wont be ordering from there again. definatly gone down hill in recent times

Crispy duck amazing Curry was okay, nothing special The Free prawn crackers were a very small portion Delivered quickly and hot

Food arrived earlier than expected, the food itself was amazing. By far the best I've had. I will definitely reorder

Have ordered many time before, as I just love their Beef Brisket... Unfortunately, the order arrived an hour late, but with a free bottle of 7up... however, one item was wrong, so another hour for correction to arrive, plus another bottle of 7up. Unfortunately, I am diabetic, so the 2 free bottles of 7up are wasted on me...

Could do with more chicken in the sweet and sour chicken Hong Kong style

Really nice food, however the food arrived dark in colour and therefore appeared to have been reheated. The food was very tasty

I called them 1hour after order and they said its gonna take 10 minutes, after 30 minutes I called them again and they said 10 more minutes. Had to cancel it. WORST SERVICE!!

Dident get all the stuff I ordered took ages to get to me then ween I rang up and sayed u haven't got all my food thay messed up the order. Thay did nothing. So I'll never order from hire again very disappointed

Ordered a king prawn fried rice and only got 4 king prawns also the curry sauce tasted awful and was very watery won't order from here again!!

Throughly enjoyed the food. Arrived quickly nice and hot. The only negative was that it took 10minutes for my order to be accepted but considering how good the food was it didn't matter so much. Will defo be ordering from here again :)

The Wok Inn Chow mein was tasty. Singapore vermicelli was a little dry.

As always perfect food! Squid,prawns and noodles delicious! Thank you

Excellent food ..... Best in the area

Food was really good but delivery was a bit slow. Overall a nice meal for a decent price

Overall very efficient and driver arrive with the correct items. Quality food as well

Best Chinese we've had in ages Chicken breast curry was fantastic

40 minutes late, that's not alright!

Loved it. Good food. Came super fast. Good stuff.

Food was obviously good quality but cold and very very late. The restaurant did not ring me

Best Chinese take way in Essex ,

Food was absolutely delicious!!! Everything was full of flavour and hot! Delivered before time! Thanks 👍

They didn't read my instruction and they brought the wrong orders !!!! Terrible attitude when doing it too

Sent incorrect order. Waited an hour and a half for for replacement so rang for a refund instead. Delivery driver was rude as well. I should read the negative reviews I ordered. Never again.

Tasteless meal! Only good thing was the quick delivery

Delivery drivers were wonderful :)

Food tasty but barely any beef pieces in my beef and ginger/onions order.

it was good but the brought the wrong drink,someone else's food and forgot my curry sauce

Chow mein wasn't fresh, tasted like it just came out of a microwave, dry & bland.

Really poor. Tasted old and cold.

The food was great but the order took about 1 and the half hours to arrive and I didn't get any call to explain the reason why until I called myself

Food was excellent as usual, but always seem to forget my drink, 2nd time in a row now, otherwise no complaints