Wok Chi Chinese Cuisine in Hillingdon

Disappointing. The pad thai didn’t taste pad thai at all…. more like a fry up… no peanuts or brean sprouts either, huge and wide noodles. The dumplings were extremely salty. Would not order from them again!

Paid for a large special chow mein & large special fried but only got a regular of each.

Great food and great service. Best chinese around ruislip area.

It was ok but we got chicken vegetable stir fry when we just wanted vegetables.

Also fab food from here love it ❤️

I strongly advice not to order if they are 1 hour or 30minutes about to close! You will be charged and the food will not turn up. Then they will say they tried to deliver without any proof or clear details of when the delivery man “attempt to deliver” also funny enough they took my number wrong, they even tried to blame it on me, not giving my own telephone correctly, because the very unfriendly lady that took the order and was very rude, did not make a mistake . To make things even more ridiculous they said they brought the food back, to a place that was closed! Not happy at all. I ordered food and it never arrived and they still charged me. They said, that refunds are not possible. Never ordering again from these people. Very rude and disrespectful the lady who took the call. Wok Chi replied to my review and said. I am not a genuine customer, well, I guess this is the only thing they can say when they don’t do their job properly. I am not the only unsatisfied customer hence you only having 3.2 stars, which is very poor and my experience is another example of your poor business management and lack of customer care, at this speed and with that rude woman that cannot take orders and write telephone numbers properly … you will have a long list of “not genuine customers!”

Great! Amazing food and not as greasy as some other places. My all time go to favourite Chinese food.

The food was tasty but I received meet dumplings instead of vegetarian. Very dissapointing.

Honestly waste of hard earned money They don’t care and just want to get their orders out of the door, the food is not close to Chinese. Don’t waste your money please.

Terrible service, our delivery is nearly 1h late and no compensation has been offered.

Called tje restaurants because it was running late. The gentleman I spoke to was very kind and helpful. Delivery was 10 min late. Food is absolutely delicious. The chicken chow mein has perfect flavours and the chicken dumplings are perfect to taste. It is our first time ordering from here and it's definitely going to be on the top of our list.

absolutely disgusting worste ive had in five years no flavour curry really dry barbeque sauce rank wont buy from here again

These guys are really good, food is great and they deliver early every time. On this singular occasion they gave me normal boiled rice instead of my usual selected egg fried rice. But do not let tat put you off, this was the first and hopefully on error. I will not even report this to Just Eat.

Most of the food was good but the crispy chilli beef was either cooked in very rancid oil or something was very wrong with the meat itself making it inedible. Strange as this place is usually very good.

Not happy, we ordered delivery through Uber eats. Says 9 chicken balls per portion, we ordered 2 portions for our family and only got 16 chicken balls. Half the food was not at a good temperature, and we paid £2.50 for fortune cookies we didn't receive. Shame because we've had good food from here before but to pay £71 for food and have stuff missing, and because it's an independent business Uber Eats will not offer us any refund. Not impressed.

We ordered via Uber Eats and within 5 mins of ordering Wok Chi called us to discuss our dietary issues (peanut allergy) they were extremely polite and full of advice - Went through the order with me again to double check there were no nuts and said that although they do prepare food in the kitchen with nuts they wash all utensils before use on different meals. Really lovely touch - food was delicious and would definitely order from them again!! Top food and Customer Service - thank you Wok Chi 😊

Small take away place, but the service and quality of the food is good.

Delivery guy called my mobie to say food in the doorstep, however there wasnt any knock on the door. when I went outside the delivery guy was no where to be seen

Only ordered 3 items. Crackers, small curry sauce and a LARGE chicken chow main. The chicken chow mein looked smaller than what we usually get as standard. It was really bland and warm not hot. Won't be ordering again. Very disappointing

Amazing platter of Dim Sum! Definitely will be back as it was so tasty!

I've ordered from here a few times now and I haven't had a bad meal! food always arrives hot and tasty. They have meal deals, so it's easy to feed the family. Wok Chi has become my go-to Chinese takeout place :)

Good food, this is our go to Chinese takeaway. The food is good. However they keep missing instructions to remove ingredients from our order whenever requested, they do send a replacement dish each time we call and complain but never any provide complimentary items as a apology.

Food consistently good! Friendly staff and serve halal meat.

On way at 1928 arrived 1950. Only a mile away! Wrong delivered time logged on here ?? Food was great though 👍

Unfresh food and artificial taste gave me a terrible heartburn and gastric discomfort. Avoid at any cost.

The food quality was unfortunately very below par. The smoked chicken was burnt coated in what can only be described as sugar crystals that were also burnt. The satay chicken was dry with little to no satay sauce. On top of this, I have complained to Just Eat who have taken an exceptionally long time to resolve my query and compensate me, they still have not replied. Overall terrible food and terrible service from JustEat

thank you for delivering hot and tasty food, delivery was amazingly fast and very kind delivery man

Best food in London fresh!! I love it

The best Chinese food I had ever!

Excellent service, unfortunately the quality of food wasn't it's usual high standard (wondering if there's a change in chef ? ). I enjoyed my portion of fried rice, but wife was displeased.

Excellent food, will order again.

The best Chinese around, and Gord knows we've tried 'em all, 'til we found this place. Possibly one of the most monumental days of my life. Very, very good.

Food not to normal standard A lot tasted like it had been reheated

Great Chinese food and a decent price but the staff who work there are rude and need to learn some customer service skills.

Great food, came for the first time. Highly recommended, esp for veggies!

Beautiful food! So tasty!! Prompt delivery with a smile 😊

Rude staff. I called to ask a few questions but she hang up on me and her tone of voice wasnt so friendly. I was gonna order but changed my mind. Disappointed.

I have never had a bad meal from wok chi, I throughly recommend this place, the food is always hot and delicious

They didn't give 20% off as promised but 10%. PLUS THEY ADD ON TO PRICE here and there ! The food was dry apart from the crispy beef. .. and prawn toast ehich has been the best I've had . Never buying from them again. Spent £70 for 2 people and most was not eaten

Easy to use app, good food, great service

Ordered at 6:30 with estimated wait time of 45-60 minutes. Ordered and delivery estimated as 7:30-7:50. At 7:50 app changed status to “Enjoy your food” but no sign of any delivery. Called restaurant and told them about app message but no food!!! They told me “Don’t take any notice of the app” !!!!!! Told me food was just about to leave the restaurant - not happy at all. An hour and a half since ordering and still no food!!!

All excellent and will defo be ordering again

Very poor quality of food used to be brilliant unfortunately

Wok Chi are always good! But I was a bit disappointed by the food this time, not enough sauce and chips were not nice perhaps It’s just a bad day

Arrived hot and fresh. Ribs were lovely overall good very good

This is my new Chinese takeaway, very very nice hot and tasty, love it!

The food was good and tasty. I ordered a king prawn curry but you delivered a special curry. Better luck next time.

The food was great but just not on time ok

No sauce with the meal just duck and rice was meant to have sauce

Excellent. The Cantonese triple box was incredibly tasty.

Nicely cooked, lovely spices and good portion sizes.

Food was hot upon delivery. Great value for money. We'll definitely carry on ordering.

Food lovely and hot, fresh and non greasy. Willl be back thank you.

Ordered Sweet and sour sauce got Curry sauce 😱

Quality food,very tasty,fast delivery .

Asked for tango I got Pepsi if no stock please at least call me to inform me as I don’t drink Pepsi

We ordered chicken noodles but we got beef which we don’t eat so had to pick the meat out. Otherwise the food was delicious.

The salt & pepper squid and the fried chicken wings were amazing!

I really like the Fried Chicken in Honey & Black Pepper Sauce. Daughter loves the Vegetarian "Chicken" Satay Skewers. Wife loves the Sweet & Sour Chicken Hong Kong Style.

great food with lots actually interesting veggie food! fastest delivery I've ever seen and friendly driver. Highly recommend

We had a brilliant takeaway. The vegetarian spring rolls were very nice. The curry sauce was really tasty with a nice kick. Chicken fried rice was decent. Chow mein was lovely too. We also like the chips which soft in the middle and accompanied the curry sauce well.

We have been having take away from Wok Chi for a while now. We have never had. bad dish, and we have tried quite a few by now. I can confidently say the food is delicious 😋, service is very pleasant and friendly. Highly recommend 👍🏻

We asked for asap delivery and it arrived super quickly! Really nice food. Will order again

Good meat to vegetable ratio, very pleased, thank you!

Wrong dish given and then tried to convince me it is right

So disappointed of the delivery time takes ages to deliver it

An hour late the food was disgusting 20 quid for chicken curry that tasted like it came from a tin . The ribs were ok . Def not worth the wait or the money .

Food was delivered 20 minutes late, food was cold. Food was bland. No flavour. Chicken taste like is was boiled rubbery. Portion size was good.

First time ordering and loved the food.

The food was lovely! Definitely ordering again!

Chicken was overcooked, forgot prawn crackers

Fantastic roast duck, and good quality fried rice, but curry is not recommended.

Very nice and tasty food! Will be my to go Chinese from now on! Good job!

Foods amazing , delivery took a while though

Very good Chinese take away in the area! The best rise noodles I have been trying so far!

My order was incomplete and cold

Fairly regular to Wok Chi, always has amazing quality food. First time ordering online and arrived very quick.

Food taste good. Was a bit oily.

Food was lovely, was only warm when arrived though. But a very friendly driver.

Being vegetarian for 20 years I avoid Chinese places but I tried here and was not disappointed. My partner gets meat and the food is always great.

Crispy pork was good but Roast duck had hardly any meat on the bones and came dry with no sauce. Overall everything was a bit too salty for my taste

Always good, decent price, very consistent and friendly staff. Should be rated higher

Good quality food, just a shame the vegetarian "chicken" satay sticks are now a lot smaller and have less sauce.

Delivery time stated up to 35 mins but received 1hr 10 mins. Food was amazing but took too long.

Many times ordered perfect last time rice was very very hard like been there all day not fresh was very dissatisfied

Lovely food delivered in super quick time! Pleasant and polite delivery driver! Thank you

Friendly service, great food. Our vegetarian loves the pretend chicken satay, and as a carnivore I can confirm they're very good.

Great service would recommend.

Was the first time ordering from here I was really happy with the food was lovely and very attentive to my requests would recommend and think this may now be my new Chinese!

I have no clue why this place has three stars.... Been in here three times and all of which produced the best Chinese take out I've eaten. Quick service delicious food.

The food was warm when it arrived so not happy won't be ordering from this restaurant again

Ordered 2 hours ago at 6.30. Rang at 8 to be told it was in its way 15 minutes ago. Rang back at 8.30 to be told it’s been delivered to the wrong address!! Now being recooked. Would not order again from here. Absolute joke.

Supposed to be here at 8:10pm. Still waiting at 8:45pm. Restaurant not answering phone. App says delivered already.

Website delivery time stipulated 45-60 minutes at point of placing the order. Allowing for the longest delivery time, the order arrived over 45 minutes later than this time. I tried to contact the restaurant on many many occasions (87 times) each time I received the “user busy” response. So the restaurant was uncontactable to check upon my order. Very disappointed about the time keeping and ability to speak to the restaurant. On the positive side the food was good when it did arrive.

Very late and forgot the soft drink. Didn't accept request for some money off. Would like to have at least been refunded the missing soft drink. Price is very expensive. Not the best experience here.

We usually get a good service from this restaurant so in fairness, I'm hoping this is an exception. Our food took over an hour and a half to arrive however on calling the restaurant, they told me they had an unusually high level of orders (Friday night) and this is why the order was taking a long time. However when it arrived, it was overcooked and felt like it had been reheated, the meat was tough and chewy, not the usual standard at all.

The app says our food has been delivered, but we are still waiting for it. Unable to contact the restaurant as permanently engaged

Food got and tasty. Delivery thru food hub so much better than deliveroo or just eat

Restaurant turned phone off and food was over an hour late pretty poor quality aswell.

Very small portions for not so small prices. Shame food didn’t match the prices…