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3.0

Based on 6 opinions finded in 1 websites

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Nº 1046 in 1264 in Lambeth

Nº 35 of 48 Chinese in Lambeth

Score
OpinionsNoteTripAdvisor63.0

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Me and my girlfriend went for lunch and unfortunately there was some kind of mix up with my girlfriend’s order. She had ordered a chicken dish and whilst we waited for our orders to come, she spoke about the dish she had ordered as she’d had it before in other establishments and she hoped it would be as nice. She also told me she’d had a brief but nice chat with the young guy who took her order at the counter. When her dish arrived, a short while after mine, it was clearly not chicken. In fact it was duck. We were both hungry and I suggested it looked nice but at that point as my girlfriend, who never orders duck, was considering whether to settle for the duck, an older woman who looked like she might be the chef told my girlfriend she’d been standing behind the young man as my girlfriend placed her order and she’d quite clearly heard my girlfriend order duck not chicken. My girlfriend challenged this assertion and made it clear she’d ordered chicken not duck but the older woman stuck to her guns and insisted she’d heard my girlfriend order the duck. My girlfriend became understandably agitated and insisted they serve her the chicken dish she’d ordered but the woman repeated duck was ordered not chicken. It was then that I decided we should leave the cafe as it felt to me as though my girlfriend was being accused of being stupid or a liar. Misunderstandings can happen but I felt the older lady handled the situation badly and it was better to leave than insist on a replacement meal or a refund. My girlfriend wasn’t happy with me as she felt she was perfectly within her right to insist they serve her what she ordered plus she’d paid for the meal. I persuaded her to leave and I paid for a replacement meal at the Thai restaurant next door. So we had paid for two meals and two soft drinks but left without getting a refund or the dish my girlfriend had ordered. This could well be an obscure one off but I’d advise other customers to ask the order taker to confirm what has been ordered before paying.

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Alan G . 2024-08-07

MORE AT TripAdvisor

This is a cafe not a restaurant, so don’t going all dressed up to go here. The food is really good and so are the prices, you could have a good meal her with a cold drink for £10. It’s is your basic back street cafe with wooden tables and chairs, order and pay at the counter before you get your food. If you are hungry you can’t go wrong.

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Michellechampers . 2023-04-10

MORE AT TripAdvisor

A regular place to visit when fancying Asian food. Food served quickly, and freshly made. First time I visited during lunch time. I was surprised how busy it was compared to dinner time.

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NJ_Visitor . 2023-02-27

MORE AT TripAdvisor

the people that run this cafe/restaurant, are the most miserable, and unwelcoming hosts I have ever met. They are quick to take the money,(you have to pay first) but slow and lazy at the service. I got ordered to sit in a certain place, where the table had gravy spill from previous diners. I asked if it could be cleaned, and they wiped it with an old damp cloth. The tables have not been cleaned properly in months? years? I ordered roast duck with rice, and tea. The duck was dry and old. I never got my tea, despite reminding them, and they charged me 50 pence for a small plastic pot of chilli oil. I requested my money back for the tea, as point of principle. I will never go there again. They need to clean the place properly, and up their game.

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johnny r . 2022-12-19

MORE AT TripAdvisor

Just a plain looking Chinese restaurant you could easily walk past without noticing. However, if looking for something very casual in the area then you could do a lot worse. I had fried pork and rice and it is properly done the Cantonese way. Shop and toilet were basic but you don’t always need fancy. This served up a good meal quickly and I’ll be back one day no doubt when round that way.

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Crazy_Jim_83 . 2022-12-11

MORE AT TripAdvisor

I have visited previously. This was my first visit after the lock downs. Not at all fancy, quite basic restaurant, but usually it's that type of atmosphere that produced the best food. There is a good selection of choices on the menu. You order at the counter, and food is brought o your table. Whilst the young lady at the counter is very quiet, service and food delivery is quick. The food is very tasty. I will visit again when in the area.

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NJ_Visitor . 2022-08-08

MORE AT TripAdvisor

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