Based on 1.686 opinions finded in 5 websites
Based on 1.686 opinions finded in 5 websites
Nº 153 in 210 in East Cambridgeshire
Nº 4 of 7 Italian in East Cambridgeshire
Opinions
Had a brunch there, it was nice and welcoming.
L Way . 2024-11-24
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All dishes served hot and taste just right.
Wing Yum . 2024-11-19
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Fantastic service and food. Mia was extremely helpful l, the other servers were also really polite.
Dan Payne . 2024-11-09
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Food was what you'd expect. We got our starter before our first drink, though. Staff were polite and friendly, but everything seemed to take ages, yet the restaurant was half full
Luke . 2024-11-02
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Burgers, pasta and pizzas are very good. We tried the fishcakes which tasted nice but they were very small and not good value for the price. Also the risotto wasn't a creamy risotto it was just rice, not made properly. The service was friendly and reasonably quick.
andyjs_22 . 2024-10-29
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A quick dinner decided on when "just passing". Excellent and friendly service, good food well presented, reasonable cost.
oldieb . 2024-10-24
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A great place to meet up and have a chat over coffee, food and drinks. Had the pizza which was very good, but could have spent a bit more time in the oven to crisp up and darken the crust.
Richard Moller . 2024-10-20
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Good meal as always amd good value for money.Always enjoy it here.
Barbara Bond . 2024-10-20
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Great place to eat with good food and friendly service, and a nice feel.
Peter Cornelissen . 2024-10-13
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I waited over an hour to receive food, even though the restaurant was half empty. The pizza was cold and not cut, so I had to do it myself with a butter knife. The pasta had no cheese or toppings, and none were offered.
Jenny H . 2024-10-05
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Food was great and a lot ofchoices. Service was a little slow.
Liz Davis . 2024-09-29
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Although we booked a table for 6.30pm, we didn’t need to. The restaurant is a very large area and there were only a handful of diners all the while we were there. We chose a table towards the back, to try and get away from the loud music. Unfortunately there are speakers on every wall and when we asked if the volume could be lowered (so we could hear our conversation), the manager said the volume was not adjustable. The loud music did serve a sort of purpose as it was in competition with two babies, who were obviously tired and/or bored, so they screamed and cried until their mums gave them some attention. We ordered a calamari starter to share @ £8.95. There were about 4 – 5 tiny pieces of calamari with a few crispy bits of fried batter. My main course was chicken & mushroom penne @ £15.75. This was served in an oven proof dish which had obviously been prepared and then frozen. It had been zapped in the microwave and it came out dry, with very little chicken or mushrooms. Some of the penne had stuck to the bottom of the dish (freezing & then re-heating will do that!). My husband had the Piccata Milanese @ £15.45. This was a slight improvement on the calamari & my penne. We had a bottle of Merlot @ £25.65. Given the loud music, crying babies and disappointing food we didn’t order a dessert or coffee. We got our bill for £72 (a 10% tip had been automatically added) and left. We would not be returning or recommending.
abnil . 2024-09-24
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We have had a couple of meals here with friends and family, and it is always quite an enjoyable evening. The food isn’t too special and portion sizes aren’t great, but some dishes are tasty and the staff are friendly
Joe Bryant . 2024-09-22
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Good choice for vegetarians, food served quickly, tasty and not outrageously priced. Pleasant, efficient staff. I went early on a Monday evening and it was empty and chilled. It's a big place and I imagined it might be quite different on a Saturday night
SuddenSunlight . 2024-09-16
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Great for fine dining, and families.
Perry Priestley . 2024-09-15
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Really good restaurant. Food fresh and tasty. Amy our server was attentive and nice. 100% will be back
Gareth Evans . 2024-08-22
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Went here for a Birthday party. Staff were so friendly and joined in with the fun and si ging happy Birthday
Ivor Sanderson . 2024-08-21
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Great place! Good lunch menu at reasonable price; very good service; very good food! All the family enjoyed themselves.
9DP73 . 2024-08-08
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We visited here for dessert as we had previously visited elsewhere for a main meal and didn't have a very good service. The friendliness and service here was night and day compared to the other place! When we went into Wildwood we explained we only wanted a dessert and staff said that was absolutely fine and were very accomodating. Service was super quick and the desserts were really tasty. I am not sure the desserts are homemade, but for ones that I suspect are perhaps bought in or frozen, they were really good! The man who served us was professional and polite. The only downside and slight criticism which is why I have given the overall rating as 4 stars rather than 5 is that the desserts are quite pricey (£7.50 and £7.75) and I think for that price the cheesecake could have at least come with some cream or ice-cream. On top of this there is also a 10% optional service charge. I do not normally pay service charges as I do not believe it is right to add that on automatically and I think tipping should be personal choice. However, we overlooked it on this occasion and paid it as we could not fault the staff or the food. Even a guy working on the bar who I passed when going to the toilet just before leaving who we'd had no interaction with previously wished us a very good evening! Really welcoming atmosphere which makes such a difference.
Charlotte King . 2024-07-31
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We visited here for dessert as we had previously visited elsewhere for a main meal and didn't have a very good service. The friendliness and service here was night and day compared to the other place! When we went into Wildwood we explained we only wanted a dessert and staff said that was absolutely fine and were very accomodating. Service was super quick and the desserts were really tasty. I am not sure the desserts are homemade, but for ones that I suspect are perhaps bought in or frozen, they were really good! The man who served us was professional and polite. The only downside and slight criticism which is why I have given the overall rating as 4 stars rather than 5 is that the desserts are quite pricey (£7.50 and £7.75) and I think for that price the cheesecake could have at least come with some cream or ice-cream. On top of this there is also a 10% optional service charge. I do not normally pay service charges as I do not believe it is right to add that on automatically and I think tipping should be personal choice. However, we overlooked it on this occasion and paid it as we could not fault the staff or the food. Even a guy working on the bar who I passed when going to the toilet just before leaving who we'd had no interaction with previously wished us a very good evening! Really welcoming atmosphere which makes such a difference.
Charlotte K . 2024-07-31
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Ordered a buffalo and prosciutto pizza. Arrived as a pretty ordinary Margarita with cold cheese and cold ham slapped on top. Not a great advert for British hospitality and not what I was expecting. (Perhaps rather stupidly I was expecting the pizza to be cooked with buffalo and prosciutto).
Philip Sheldon . 2024-07-26
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Visited here on a trip out. Good points - Service was good, friendly people, menu looked good, plenty of options. Even for vegetarians. Nice drinks too. There were 3 of us and we all ordered different food. My friend's food was good, tasty and good portions. Now I ordered the Philly steak sandwich with fries. The sandwich was small, hardly any cheese, small amounts of steak, although it wasn't chewy it wasn't cooked enough for me and wasn't asked how I liked it. It came in two small pieces of thin cut bread, didn't taste like sourdough bread, it was burn on the inside and barely cooked on the other. It wasn't exactly tasty tbh either. Bear in mind this is a lot more expensive than most of the other items on the menu. (compared to the chicken burger that looked huge!) I just think when you're paying this for a steak sandwich maybe look at uncut fresh larger sourdough bread, bigger portions and ask how people want their steak cooked.
Shawn Gibson . 2024-07-24
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Visited here on a trip out. Good points - Service was good, friendly people, menu looked good, plenty of options. Even for vegetarians. Nice drinks too. There were 3 of us and we all ordered different food. My friend’s food was good, tasty and good portions. Now I ordered the Philly steak sandwich with fries. The sandwich was small, hardly any cheese, small amounts of steak, although it wasn’t chewy it wasn’t cooked enough for me and wasn’t asked how I liked it. It came in two small pieces of thin cut bread, didn’t taste like sourdough bread, it was burn on the inside and barely cooked on the other. It wasn’t exactly tasty tbh either. Bear in mind this is a lot more expensive than most of the other items on the menu. ( compared to the chicken burger that looked huge!) I just think when you’re paying this for a steak sandwich maybe look at uncut fresh larger sourdough bread, bigger portions and ask how people want their steak cooked.
ozmanotts . 2024-07-24
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Very very disappointed. The meal I ordered was supposed to be a tuna steak salad but it was missing 5 of the items and it basically looked like tuns in a bowl of slop, I should have spoke to the chef but I was so unhappy that we just wanted out, I phoned the restaurant when I got home and I was told to send an email to the manager with a photo of my receipt. I did this but still haven't heard anything, it was our anniversary meal which was completely ruined, the fact that they couldn't even be bothered to reply to my email is outrageous, we definitely DO NOT RECOMMEND.
Deb Pierson . 2024-07-23
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Great restaurant and staff. Food was lovely. Will definitely return.
Tanya Price . 2024-07-22
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Delicious food, good service and pleasant place 😃
Yolanda Salazar . 2024-07-21
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Lovely relaxed atmosphere... never too crowded. Cheerful staff and a really nice and varied menu. ========= That’s my review from five years ago. I’ve been coming here a lot over the years, but tonight has to be my worst experience of dining out for a very long time. The staff seem demotivated , unenthusiastic and joyless to be around. When I was presented the bill I told them to omit the service charge as I felt the service had been poor. Strangely, they immediately complied and didn’t ask me why Ifelt dissatisfied! I’m sorry to say this place has simply lost its soul. I don’t think I can support this establishment again in the future.
Barry Godfrey . 2024-07-16
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A nice place to eat. Food was good. Staff were friendly.
Mike Bu . 2024-07-14
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The pizza and burger we had were delicious. Staff were friendly and attentive. It was great to have the option of a smaller pizza with salad. Definitely recommend
Lucy Mortlock . 2024-07-11
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The highlight was the desserts. Unusually for a chain restaurant they were good quality and delicious.
Rachel Colmer . 2024-07-03
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Great food well presented, tasty, with attentive, friendly staff.
Julita klopotowska . 2024-07-02
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Wildwood Restaurant in Ely is a true gem! From the moment we walked in, the staff were incredibly polite and welcoming, making us feel right at home. The food was absolutely delicious, with each dish exceeding our expectations. The highlight for me was the garlic bread – hands down the best I've ever had. If you're looking for a fantastic dining experience with exceptional service and mouth-watering food, Wildwood is the place to go!
Kevin. Turner . 2024-06-28
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Excellent staff friendly and polite will go back soon
Stuart Hurn . 2024-06-24
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Excellent ambiance, excellent service. I had Traditional Spaghetti Bolognese but there was very little meat and the food was lukewarm.
Sheila Hollyoak . 2024-06-17
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Firstly this review is 100%genuine. I fined here recently..found the restaurant to be really lovely and comfortable and furnished yo a high standard. My srv8ce from the lovely waitresses was excellent well done. However I dud have an issue with my meal being served cold ....but with their professionalism they served me another dish . My meal was a chicken dish ...served with sautéed potatoes and rocket lettuce.I personally think the rocket lettuce is just a plate filler ....a cheap one at that and doesn't add value to the dish.Rocket lettuce is well known in the restaurant world as a cheap plate filler. Generally the restaurant is nice but I hope some I prove ends ae made. Good luck and thanks to the staff...which is why I retained the service charge.
MrT98 . 2024-06-15
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You really can't go wrong at Wildwood in Ely. The food is always tasty and well cooked. I have always had a warm greeting on arrival. What we like is that there is a good variety of food for the different taste buds in our family!
Sean Massey . 2024-06-09
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Overpriced place without anything about Italian food...Overcooked pasta, Calamari with no flavor and blunt pizza doe.
Gluca Dolia . 2024-06-02
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Lovely food service rather slow but good attention. Unfortunately not many customers but it was a slow day on a Monday but we as a group do go every month. I can recommend the restaurant.
June Sallis . 2024-05-22
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Food was delicious, service was great. Will come again
Abigail Marshall . 2024-05-05
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Been here twice now and really lovely food each time
Anne Catlin . 2024-05-05
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This place looked nice and welcoming and the staff were friendly and happy, the food was good and the prices were pretty much the same as other similar restaurants throughout the country. The one thing I really did not like was the service charge added to the bill. Not many places do this anymore, and I hate it. I usually would tip, but not after that unexpected extra charge.
Matthew Young (Urban Tiger) . 2024-04-30
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Really pleasant environment with great food and polite staff. Will definitely visit again!
Alison Johansen . 2024-04-29
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The restaurant is a very close to centre. The food was a really delicious!! 🤗🥰 service was great. There is a zone for a small babies, toddlers. So, everyone can to enjoy and relaxing! Prices are very similar with pubs prices, but there was really yammy! 😜 Will come back with family and friends 100 %
Valerijus Tutyninas . 2024-04-27
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Wildwood used to be a pretty safe bet inasmuch that the broad menu meant that there was something for the whole family in accommodating for their diverse tastes. While the menu hasn’t changed, the quality of the food has deteriorated significantly. The pizzas / calzones are served with the parlour of a near dead albino. I’ve never seen pizzas in need of a tan quite as much as those served at Wildwood Ely. As for the calzone, they’re easily mistaken for folded pancakes, what the complete absence of any discernible filling. Flat is an understatement. Do yourself a favour and carry on down the high street to Pizza Express if you’re looking for something of an Italian persuasion. As it stands, Wildwood is fine for kids parties. For anyone over the age of nine you might want to look elsewhere.
The_European_On_Tour . 2024-04-19
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Visited here on a meal and cinema trip. You can hire the cinema for your party for up to about 40 people great trip. The food was very good and well presented especially the beef lasagne and deserts, all took tasty. Worth a visit just for the food and reasonably price. Only comment sort the payment system slow. Nice small cinema with about 6 or 7 rows of comfy 3 twin sofas style seats. Good picture and sound quality. With free container or popcorn and chilled water too. They also do a children’s and an adults deal on a Saturday. Good time had by all.
derek61 . 2024-04-18
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A little crowded, which shows how popular it can be. But the food was just amazing. I'll be back, for sure. Haven't had Italian this nice in a while. Fully recommend.
Britlion . 2024-03-28
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Always a welcoming relaxing place to dine. Service is great, and a lovely atmosphere to get together to eat and drink
Carolyn Tycer . 2024-03-24
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Over priced ridiculously small portions sause from jar and total waisted money I ended up going to a sports bar and got better for 75 percent less DO NOT WAISTE YOUR MONEY OR TIME PIC OF FOOD COST ME 14 POUNDS ..disgusting ..
Daniel Sheehan . 2024-03-17
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What a place! Underrated, hidden restaurant in Ely. There's a pizza express just a few shops down but honestly I would go here. Very good pricing too. The penne arrabiata, fries and margarita pizzas are must tries.
Flight Buff . 2024-03-10
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Our group was served promptly and the main courses met our expectations. We had time enough for a dessert, and this was where the deficiency was. Maybe the lemon juice wasn't mixed evenly through the batch, but my scoop of lemon sorbet was essentially plain ice. Of course the people serving it couldn't tell just by looking that anything was wrong. (The raspberry sorbet served alongside it was fine.)
mopsus . 2024-03-10
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A great place. We noticed a fantastic play area for children, notbto mention their movie night options. We had a delicious meal, that was great value for money. The staff were helpful, especially to me; I was on crutches, so they gave me an extra chair to keep my foot up. They were cheerful and nothing was too much trouble. Thank you :)
joannabee1965 . 2024-03-09
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Found a table for us even though we hadn't booked and they were full. Great steak, atmosphere, service and friendly staff
Graham Bruford-Row . 2024-03-09
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Good points , service was good , staff were friendly, food ok ,could have been a little warmer, Bad points , table not cleaned properly, also spotted adjacent tables looking similar, floor area around table had dropped food that hadn’t been cleaned, shelve area beside us had food deposits on , ladies toilets were also dirty
Travel7981 . 2024-03-03
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Amazing food and lovely service, would thoroughly recommend.
Alex March . 2024-02-18
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We came on a Saturday night and really enjoyed the atmosphere, attentive service and overall quality of the food and thought it was good value for money. I was pleasantly surprised to see an interesting mocktail menu and the Apple Crush was delicious.
Rachel James . 2024-02-13
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Excellent meal, definitely going again
Paul Kent . 2024-01-27
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Loved it...excellent service and they have large selection of GLUTENFREE food.
judit nagy . 2024-01-18
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Waiter was very attentive and food was good. The ambience was a bit 'cold' but warmed up as more customers arrived.
Vanessa Herrick vaherrick . 2024-01-18
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Food was good (just watch out for the chilli heat) service was a bit poor, side dish came once we were done or halfway done (kids) no apology given. Broken glass (accident happens) but not asked or given another one. Lack of attention is important especially when you have a service charge added to your bill. It could have been a one off as the place wasn't busy as such but come and see the customers once in a while to see if they re satisfied or not once their meal is served!
Pascal Doudrich . 2024-01-14
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Overall service & food ok, no more than that because: 1. My prawn and courgette risotto had very few prawns in it AND was lukewarm 2. We booked a table for 7 people at 6pm over the phone but this was understood as 6 people at 6pm so we had to be moved to another table to accommodate everyone. 3. There was no advertising inside the restaurant of the “Dry January 2-4-1 offer on Mocktails”, it was only because I’d seen it on the website prior to my visit that I mentioned to the waiting staff who had to check they were offering it.
Megjane_11 . 2024-01-14
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Very busy but good service and great pizza and we've discovered it's got a cinema upstairs showing pretty new movies.....Worth revisiting
Philo Knapp . 2024-01-10
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We had a lovely family evening here and returned for lunch a few days later. There was a warm, friendly atmosphere and the service was friendly, helpful and efficient. There was an excellent choice from the usual menu, the Christmas set menu and the Christmas specials. We enjoyed the food, especially the garlic tiger prawns, the butternut squash soup, the roast beetroot and the mushroom and buffalo mozzarella bruschetta..
Seaview5 . 2024-01-07
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Excellent service, food and atmosphere. We dined for dinner and was seated promptly by cheerful waitress. We had a great table and the atmosphere was great. We had a starter and main courses and all food was outstanding. Will definately be returning. This restaurant is super central and easy parking on the street outside or nearby car parks.
Blackfingers22 . 2024-01-07
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We have eaten here a few times now and each time we come away a bit disappointed. The menu seems good but I think is too broad for any chef to be truly successful and I suspect a large proportion of the options are frozen or pre-made then reheated. Visited this week with one of the kids and ordered lasagne - what came was one of the worst lasagnes I've ever had: very small, no side salad, just a small oven dish chucked on a plate (think: size of the parmigiana bowl at pizza express) and filled with a later of mince, a single (!) layer of pasta, and topped with an oily layer of bechamel and cheese. It was burning hot despite arriving quickly which again makes me think it was reheated hurriedly. I was hungry after the last bite. The kids' menu is quite good though and his food was fine this time - on a previous occasion he had a burger that was so overdone (again, reheated) it was black and so dry he couldnt chew it down so gave up. The restaurant itself is a nice space with lots of light and very attractive. The staff are pleasant despite being a little too few in number and several were far more keen on chatting amongst themselves than serving so it was hard to flag the one active server down. The kids play area is sweet and one of the few places that has this so it remains a good option for beleaguered parents even if the food is second rate. Overall it could be so much better but it's very likely just too big and has too broad a menu to be a foodie success of any kind.
Catriona Wilson . 2024-01-05
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Great meal for my wife’s birthday the restaurant was so accommodating to our group and helped sort everything before and after. As usual wildwoods food was amazing.
David Burchell . 2023-12-29
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Table was pre booked. Food was pre ordered. Still over hour waiting for starters and 15min before remaining starters arrived. Small children in group so booked early in evening but main meal did not arrive till late. Food was not good. Small portions, undercooked, not a pleasant experience. Waitress was very nice and doing her best but Food was not. Will not be going back. Service charge added to bill 20% .
Lize Harding . 2023-12-14
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Lovely Christmas feel to the place, excellent food and friendly staff.
Jane Green-smith . 2023-12-13
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Would recommend this establishment.
George Sykes . 2023-12-13
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We dropped into Wildwoods for lunch on Friday 8th December. The restaurant was not very busy and was pleasantly decked out for Christmas - we sat close to the pizza oven so were nice and warm throughout our meal. Service was prompt and pleasant - the staff were very polite and attentive and our starters, mains and desserts all came on time. The food was very tasty and well cooked and we had no complaints, but halfway through our dishes there was a commotion in the entrance lobby when a mentally ill woman burst in and proceeded to tear down the Christmas tree and lights (apparently she had been going from shop to shop in the High Street a few minutes before). The staff dealt with the incident very calmy and professionally and the woman was removed by the Police a short while later. When we went to settle the bill the manager stated that our meal - plus those of everyone else who had been in the restaurant at the time - would be complimentary because of the earlier disturbance. I thought this was a very kind and generous offer and wonderful customer service which is almost unheard of nowadays. We would definitely go back to Wildwoods and in fact will be having another family gathering there in January.
Stuart B . 2023-12-09
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Highly recommend this great restaurant, we went as a part of a group of young people with special needs, the food was great, the staff were so welcoming and friendly, nothing was too much trouble, it was such a lovely afternoon - outstanding hospitality thank you, we will definitely be back! X
K B . 2023-12-07
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A very pleasant meal had. Food was so tasty. The whole location had a wonderful feel good factor. Cannot fault in anyway. We'll be back real soon!
marc folland . 2023-12-04
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Fairly quiet of a lunchtime but it was Friday! Food was excellent, service spectacular. Great gluten free options too!
Mike Valentine . 2023-12-03
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I had prebooked the christmas menu for 12 people and requested space for buggies too so there was a lot of us! What I didn't realise was that I had booked for Cambridge instead of Ely! The Ely branch still accommodated us on a Saturday and were really helpful by calling the Cambridge branch to get our pre orders etc. All the food came out in a timely manner, the service was so efficient considering we hadn't even booked and the food was lovely. Thank you so much!
Maddy Shah . 2023-12-03
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We booked a table for 12.30 on a very busy Saturday, when the Christmas fair was on at the Cathedral. So we had to wait but food was good when we got it.
Anne Dean . 2023-12-01
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Busy Sunday lunchtime. 2hr table lease. Table of 4. Main course, dessert and drinks. Delicious pizzetta and salad for lunch. Lemon tart sold out leaving one of our party disappointed. There seemed to be a few issues with the wait staff - got two orders wrong and kept coming back to the table to inform or clarify. We didn't wait too long for food. Mostly enjoyable but room for improvement.
Mish Kimani . 2023-11-30
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The risotto had so much chilli in it (see below picture) it was hotter than a curry. I like spice but this was ridiculous, and menu didn't warn it was seriously hot. Besides which, since when did anyone in their right culinary mind add a whole hot chilli to a seafood risotto... also no apology or offer to rectify even when we complained! Avoid this place... Nice decor but food quality is poor and service mediocre....
Mascgeco . 2023-11-29
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Stopped by on an early Saturday night for dinner. I was surprised by the lovely decor inside this restaurant, it feels nice to eat inside here. Ordered some pasta and we had puddings, all of which were good. The mushroom ravioli didn't taste of too much though and the portion seemed small compared to what the others for for their pasta meals. Puddings were tasty, the vanilla ice cream outstanding. It did work out very expensive though. Considering we didn't have starters and only had one drink each, for three of us it cost just under £100. We had to check to see if it was right as we were a bit shocked. They do add 10% tip on which a lot of places are doing now which took it up and I'm not sure how I feel about places doing this. I'm all for tipping but it feels forced and then embarrassing if you want to remove or change it. Main other complaint is that the tables are stupidly close together and so we were on top of the people behind us
Lesley Elding . 2023-11-28
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Extremely disappointed, the place wasn't busy when we came in, took around 20 minutes to be asked what we wanted, my husband was servered the wrong meal childrens burgers was burnt, when my husbands meal came out it didn't taste like the other ones we have tried at Newmarket - , ordered a coffee and it didn't come out we had to ask twice and when it did come out it was hardly warm, we expressed how unhappy we was and hardly even a look at us. will not be returning any time soon, would advice other to avoid
Kerry Whaley . 2023-11-27
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Restaurant was half empty and we were greeted by a gentleman who looked quite scruffy with shirt not tucked in. At first we thought that he was a customer leaving the premises. He ushered us to a table squeezed between a pillar and several other populated tables, despite many other tables being available. I asked to move to one of those and he obliged. Great decor but upholstered chairs were filthy. Starters included arancini which were bland and doughy, sitting in a nondescript tomato sauce, and calamari rings that were shrunken, curled over and hard through over-frying. The Philly steak pizza was good though it was served on a ceramic platter which was severely worn from previous use. I was concerned that the food might be being contaminated. Lasagne was poor. It looked like a poorly presented ready meal and tasted like one. The pasta dish we ordered was left half eaten. The pizza chef was constantly on his mobile phone and it took forever to get the attention of a waitress for the bill as they were busy talking to themselves and not paying any attention to their clients. Service charge was automatically added to the bil which for a table of 4 was the icing on the cake. Unlikely to visit anytime soon.
Arif R . 2023-11-25
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We had a lovely meal, fast attentive service and we enjoyed the whole experience
Julie Cooper . 2023-11-25
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First time, I liked it. The food was expensive for the amount. But be warned they stick a huge service charge on that they don't tell you about
andy pearson . 2023-11-21
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Food wasn't great but quite expensive, service was very fast... Really disappointed as I really liked Wildwood
liz freitas . 2023-11-21
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We had pre booked a table for 8 and arrived right on time. However we waited 1 hour for our starters arrive, and only then got them because we complained to a disinterested manager. No apologies, nothing. Having finished our generally OK starters, we then waited another 30 minutes for the main course to arrive and then another 30 minutes for the dessert. By the time we paid our bill [over £270] we had been in the restaurant for over 3 hours! It would have been even longer if I had sent back the horribly over cooked baked cod that I was served - I have never had tough fish before - but we figured we would have been there for an eternity if we had to wait for a replacement. So much for Wildwood telling us when we booked that we only had the table reservation for 2 hours! This was our first and definitely last time we visit a Wildwoods. They obviously have serious management & kitchen problems.
arby27 . 2023-11-20
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Came to Ely for the day for business purposes from London. Booked table for 16:15 to which we arrived on time but was shown our table at 16:30 and that was because i I asked. We then waited a further 10 minutes with many members of staff passing us by before we got served. This was when Rocky approached us to see if we had been seen to, he then took our drinks and food order and apologised for the wait. We seemed to be invisible to ALL staff apart from him (Rocky). Wrong food was given to me and the quality was sub standard, seems they only paid attention when I requested the bill Do I call racism on this?
Reggie N . 2023-11-19
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Day out to Ely with friends such a hidden gem restaurant was full but the food was amazing and quality fantastic the restaurant is pleasent could not fault it staff lovely absolutely made our day Thankyou so much ❤️
Denise Byrne . 2023-11-17
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Good food, service good, food took time to come.
Richard Bidwell . 2023-11-16
MORE AT Google
Great lunchtime menu during week days. 😋 delicious food and most of all important service.
Josephine Scarff . 2023-11-13
MORE AT Google
The food was great, the place is spacious and was pleasant to be in. We visited the restaurant in the afternoon and were served very quickly. The only wish is that the sofas were cleaner.
Alexander Shutau . 2023-10-29
MORE AT Google
Was lovely food was delicious the staff were very friendly and helpful definitely going back
Carole Lewis . 2023-10-21
MORE AT Google
Interior nice and they chucked in some free olives for slow service. Linguine was alright should have gone for pizza or a calzone
Samuel Eyre . 2023-10-18
MORE AT Google
Always good food and service. Would recommend.
George Morton . 2023-10-02
MORE AT Google
Ordered a oven baked chicken and mushroom penne dish. It arrived far too quickly to have been freshly cooked. The pasta was tasteless, the sauce under-seasoned and the portion amazingly small. Bland beyond belief.
Nigel Hewlett . 2023-09-26
MORE AT Google
Popped in for a lunch Friday 15th , food was terrible , spaghetti was cold and the sauce watery, no taste just awful. Don't like the fact that add service charge to the bill, service was OK but not worth rewarding with the charge. Won't be returning , first time is the last time very expensive for what we ate.
Debbie Dearman . 2023-09-18
MORE AT Google
Charming atmosphere, sometimes terrible service, and consistently average food.
Charlotte Westphal . 2023-09-16
MORE AT Google
We have dinned here on numerous occasions, yesterday my daughter wanted to go for her birthday. I can honestly say this place has gone downhill, waitress didn't have an idea of what drinks they sold or food option's, we were rushed through drinks to dinner option's, they had no clean cutlery even though there was only 5 tables with other dinners. Food was well below par based on our other visits to this restaurant, I can honestly say we will not be returning back ever again, bill came to £198 with the 10% service charge they put on even when the service was terrible and lastly no I don't want stone cold custard with my hot sticky toffee pudding and no I don't want to eat it with a fork because you don't have any spoons. There are plenty of excellent restaurants to choose from in Ely but this is not worth spending your money on.
Martin Holley . 2023-09-14
MORE AT Google
The staff at Wildwood are pleasant but the cooking and presentation of the food incredibly, incredibly poor. Really greasy, dumped on top of each other, basic pizza and when asking to have an egg removed after it was accidentally included, it was scraped off the plate with fragments of eggs left throughout the rest of the dish. A real shame as the restaurant itself has real potential.
Silver G . 2023-09-10
MORE AT TripAdvisor
Wildwood is a brilliant restaurant and is conveniently located in the centre of Ely with views of the cathedral and a short walk from the river Great Ouse and the train station as well as bus stops from local towns and villages. Staff are friendly and the food is authentically Italian and is to a standard worthy of dining out for. The only aspect preventing five stars for everything was the portion size. Whilst not small if you have a big appetite - as I do - it is worth investing in a starter as well as a main. The prices are competitive and there is a selection of food and drink options to cater for those that don't drink, like to explore various wines as well as various vegetarian and vegan options. The atmosphere is positive and bordering on intimate without it feeling like guests are unable to speak freely and to one another. I have no reservations about going back to visit Wildwood again and taking family and friends to this venue.
Daniel Brown . 2023-09-05
MORE AT Google
Very nice food service was slow due to volume of customers and out of french fries was a let down but the sweet potato fries where a good replacement
omg omg . 2023-09-03
MORE AT Google
Have had a few lovely dinners at this place this year, friendly staff & our servers were always welcoming. I had the cheese pizza both times & it was just as good each time.
Valeria . 2023-08-31
MORE AT Google
Fantastic food. Great quality. Would definitely go back.
Dan . 2023-08-27
MORE AT Just Eat
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546 Opinions
Service was good from the sole waitress ,however food was poor I ordered a cesar salad for 13.95 it was supposed to come with poached egg and cos lettuce ,came with spinach and rocket no poached egg ,I don't like to complain but when you're not told about its going to be different to what is on the menu because we have run out and they have made it up as they go along ,my first big question ,in this day of allergy, intolerance etc suppose I was allergic to rocket or spinach ??? I wanted to go the day before but I was told that they were going to be bust later on ,o they could not accomodate us ,I saw lots of free tables ,we just wanted to eat and go a complete lost opportunity ,I went to a restaurant opposite, when I came out i the same empty tables at prezzo were still empty and had not been filled,I also get annoyed at only card payments are excepted ,so what happens to the people that don't have cards, feels like discrimination on those that are unable to have cards we are over covid now I thought ! Will not return to a prezzo Sorry !!
63 Opinions
The dirtiest coffee shop I have ever been in . Filth everywhere , overflowing bins, stairs thick grime and spilt coffee. Whole shop disgusting avoid at all costs. Visited in morning .
36 Opinions
Don’t even think about it This was a takeaway . Arrived cold and pretty much unidentifiable. Ordered through Just Eat who refunded our payment within half an hour of us sending photos . Well done Just Eat , impressed!