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4.5

Based on 740 opinions finded in 1 websites

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Nº 109 in 517 in Denbighshire

Score
OpinionsNoteGoogle7404.5

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Restaurant need to be experienced! The waiter Kostas is very knowledgeable about food and drinks and gives the best recommendations! Food was a surprise and did overcome our expectations. Five stars!

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Mats Nordin . 2024-10-22

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Just a quick visit for drinks and a Burlesque Show, White House has reasonable prices for drinks, good selection of food on the menu, clean and tidy with a chilled atmosphere, well worth a visit.

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Kevin Bennett . 2024-10-20

MORE AT Google

Excellent first visit to the spa today brilliant facilities very relaxing couple of hours and then a cracking roast beef dinner in the restaurant excellent food and service looks like there is a really good team in place credit to the management team and all your staff 🥂🍾

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Rob Roberts . 2024-10-20

MORE AT Google

Absolutely delicious Sunday Lunch. The beef was superb & everything was hot & tasty. Staff & service were excellent. Will definitely return, highly recommended.

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Julie Wynne . 2024-09-30

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Thanks to Kylie, Jamie and all the team at the White House with helping to facilitate my mum’s memorial function. A wonderful time, and great memories for myself and my family. We all loved the afternoon tea such yummy scones. Don’t hesitate to book your next function here. 😀

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Sara Simpson . 2024-09-23

MORE AT Google

Stayed in a very comfortable lodge for the second time this year. Excellent facilities and very relaxed place. Ate twice in restaurant this time having given it a miss first time. What a mistake that was as the food was fantastic and service excellent. All main courses were great, especially the meatballs, with a Napolitana sauce to die for. Kostas, our waiter was super attentive but not pushy. Thanks for 2 lovely holidays

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David Hards . 2024-09-19

MORE AT Google

I stayed here in September 2024 and the setting is beautiful. Lots of free parking and room clean and tidy. Food served in the restaurant was nice and well priced but for me that was were the positives ended. I felt lots of services at White House were chargeable such as to use the leisure facilities for two days was an additional £50, the breakfast was very expensive ( compared with other hotels) and even milk and tea bags in the room was mean. We even went to reception for more tea bags and were offered 1 tea bag each. No life at hotel so had to carry suit case upstairs and no offer for a staff member to do this for a 70 year old. It was nice but too expensive for what is offered. I wouldn’t stay here again.

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Chris Hale . 2024-09-07

MORE AT Google

Was there for a party, the room was great with its own small bar.

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Richard Baker . 2024-08-16

MORE AT Google

We recently attended a family meal There and checked out bill when returning home to find that we had been changed almost £60 for drinks that had already been paid for separately at the bar , I called to discuss this , however the manager was extremely rude and basically called me A liar and said we had added the drinks onto the bill . I explained multiple times that the drinks were bought separately and we ca. prove that on bank statements. Having spent almost £500 in total there I Am completely disgusted in how I was spoken to and urge people to check there bill Before paying .

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Lisa Hill . 2024-07-29

MORE AT Google

Staying at the caravan park. Popped in for drinks last night. Lovely staff nice atmosphere. Booked table for food this evening. Really did not disappoint. Great service, big portions and would highly recommend. Will return.

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Dawn Howell . 2024-06-01

MORE AT Google

As a world traveller I have a lot to say about different hotels :) this quaint hotel is A real hidden gem!!! What a wonderful hotel & spa it’s very clean all of the staff can’t seem to do enough for you :) we stayed in a twin room which had lovely views of the hills :) the price was the most competitive too and we would absolutely would recommend this hotel to everyone!! Absolutely 5 star treatment

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Martin Lyons (Martin) . 2024-05-29

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We had a work Christmas meal, all the food was tasty to be fair but my steak was thin and did have alot of gristle 20% and was well not medium 😒 I'll order something else if i go back , but everything else was very good to be fair .

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GazNwales . 2024-05-28

MORE AT Google

Fabulous food and friendly staff. Love it here.

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Mary . 2024-05-23

MORE AT Google

Nothing to fault about the place. In fact a wonderful experience all round. Lovely clean and welcoming hotel, fantastic spa facilities. Food is exceptional and the staff go above and beyond for you. We would highly recommend.

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Amanda Brown . 2024-05-17

MORE AT Google

This is a great pub with a fabulous spa and a dog friendly bar with loads of parking spaces great area some amazing walks highly recommended. The food was so amazing that I came back on a Sunday for a roast dinner and the beef was the best beef I’ve ever had thank you.

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Josh . 2024-05-12

MORE AT Google

Just one, poorly marked disable parking spot far from entrance doors - come on, you’re much better than that!! Think about people like me who are disabled with mobility issues. Also very infuriating when someone without a blue badge parks in it. Will delete this review once if this is ever addressed.

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Peter Stain . 2024-05-04

MORE AT Google

Brilliant loved the food. Will definitely be back.

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Christine Addis . 2024-04-03

MORE AT Google

Nice location and pleasant attentive staff. Did not stay here but in the Rhuallt caravan park attached to it in our RV. Ate here 3 times, the first a takeout of fish, chips and peas, only complaint the batter had not been allowed to drain the fat off properly so very greasy , if I’d had it in the restaurant would have sent back. Next day my sister had the gammon and I had tempura prawns with a side of chips, both well cooked and very tasty. Final day my husband also had the gammon and I had the chicken risotto again both very nice and portion large. All in all very nice place and great staff, would go again.

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Linda Brooks . 2024-04-02

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Very disappointed we had our friends join us for a drink on Easter Sunday Eve, my partner ordered our drinks at 7pm listed not to close till 8pm we got our drinks and our friends came in two minutes after only to be told that they could not order two cokes because the bar was closed. We had our drinks but they were not allowed. The bar was supposed to be open till 8 Then staff proceeded to serve other guests/staff/owners don’t know who.. food and drinks and turned the music up. We got told that they close early after the restaurant is finished on a Sunday. So why not advertise that then instead of people being disappointed Nothing around the area in short walking distance Don’t bother going on a Sunday eve they shut early with no warning

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Sharon Rigby . 2024-04-01

MORE AT Google

Had a wonderful 2 night stay over the Good Friday weekend, rooms were lovely & clean, staff very friendly and the breakfast was really good. The Spa was gorgeous but I’d advise to book in advance as they may not have availability, we managed to get 1 slot over our 2 night/ 3 day day stay but unfortunately no treatments slots were let. The Spa is very relaxing and for a day pass for 2 hours it’s £20-£30 but well worth it. Would definitely recommend this place and will return in the future. 5 *

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Michelle Allen . 2024-03-31

MORE AT Google

Excellent staff, service and food, we are regular customers of this first class restaurant and have never been disappointed. We thoroughly recommend this venue for any occasion small or large, can’t praise highly enough.

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Doreen Cunliffe . 2024-03-25

MORE AT Google

I came for Sunday lunch and enjoyed my time with you. I was a little nervous when I saw that all the starters seemed to be fried so didn’t have one. The roast beef was extremely good, a generous portion, very tender and tasty. There were lots of vegetables which I liked. When I arrived, the service was a little chaotic, it took a very long time to get my drink from the bar but as the meal progressed, I was looked after the beautifully by Costos the waiter.

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Emma Humphreys . 2024-03-25

MORE AT Google

Not yet tried the food but the spa and its treatments are lovely should definitely use it at least once in your life

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clanmunro 77 . 2024-03-21

MORE AT Google

Good location just off the A55, ideal for exploring the stunning scenery and walking routes. Recommend the Dinorban Arms pub not far away.

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John Leaver . 2024-03-05

MORE AT Google

Great place to stop on the way to/from the Ferry in Holyhead. Friendly staff, reasonable prices and good food. I could have eaten 3 deserts!

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colm finlay . 2024-03-05

MORE AT Google

Went to celebrate my daughters birthday food and service fantastic. Really enjoyed it.😀👍

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John Bradley . 2024-02-15

MORE AT Google

A lovely meal here tonight, the food was very good. Big shout out to Kostas for the excellent service, this gentleman is an asset to The White House team.

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Shaun . 2024-02-06

MORE AT Google

The service is impeccable. Very friendly and helpful. The roast dinner looked amazing. The pate was superb as was the black pudding. The vegetarian burger was a bit greasy & seemed fried. The puddings were excellent.

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K W . 2024-01-31

MORE AT Google

Great location.Service in pub section is terrible.Much more aesthetically pleasing than it was.Cannot comment on rooms as was only visiting pub.

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Michael Doveton . 2024-01-19

MORE AT Google

Food lovely, spa experience fabulous. So relaxed now.

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Kellie White . 2024-01-19

MORE AT Google

Went this month to a party had a great time

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Kay Foulds . 2024-01-18

MORE AT Google

I recently visited The White House Spa by myself for a couple of hours of relaxation after a pretty hectic december in work. I was greeting politley and professionally on time with a friendly face. I was shown around the facilities and left to my own devices, the facilities are kept very clean and are all in working order. I will be returning as a regular going into 2024. thank you

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Sam Catherall . 2024-01-07

MORE AT Google

Was ok but been better in the past. Not a complaint just an observation

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chris . 2024-01-07

MORE AT Google

Food is fantastic good value for money highly recommended.

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Julie Martin . 2024-01-07

MORE AT Google

Nothing special, but good enough

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nigel taylor . 2023-12-23

MORE AT Google

Good food and good service. Thanks very much.

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Russell Thompson . 2023-12-21

MORE AT Google

Great place to visit and the food is very good and good quality and excellent flavours, worth the money

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Arwel Jones . 2023-12-20

MORE AT Google

The bar service is always excellent. The food was fantastic… Ethan and Gracie were very attentive and made my husband’s birthday a memorable occasion. We would certainly recommend the White House…

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Andrew James . 2023-11-26

MORE AT Google

Just got back from an eventful 3 night stay. Had to check in at spa reception. Staff member had to go an ask someone else to check us in. Room was adequate but bathroom extractor fan was about 8 ft in the air. Had to use a chair to switch on, off. Bath's shower gel dispenser was about 4 ft high and had to get up then back down to get gel. Bought some instead. Had to get staff member to arrange for radiator to work. Evidently it was controlled offsite. Yesterday, my cooked breakfast was not provided even though I told ghe front of house. She carried on texting and so I had to go to the duty chef, to tell him I was ready. On checkout I was twice told by the receptionist in the spa that I owed money. Which was true but only after visiting someone else did she get the right amount. Still awaiting a receipt for the room and the breakfasts, even though it was promised this morning. Disorganised chaos. Rooms are definitely third on the list behind spa and restaurant. Won't be going back.

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John Owens . 2023-11-20

MORE AT Google

Lovely place. Rooms ok size lovely n clean tv quite small. Breakfast was pre order which was abit unsure of as you don't know what you want following morning. Then finisher off in the spa which is excellent highly recommended.

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Pamela-Jayne Quinn. . 2023-11-16

MORE AT Google

I booked a 21st birthday party in the function room. It was fabulous - great venue . The staff were all really accommodating and the buffet food was great.

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alison monks-roberts . 2023-11-10

MORE AT Google

Enjoyed a half day spa and treatment. The service was great, all the staff were so professional. The food choices were excellent with a good selection on offer. The spa itself is modern, intimate and immaculate. I had a facial which was one of the best I've had, and my friend had a massage and felt the same. We will definitely return.

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Samantha Tildsley . 2023-11-06

MORE AT Google

After being recommended this restaurant during our trip away for our honeymoon, I was absolutely shocked at the service. The waitress who took our original order could not have been more disinterested, instead choosing to look out the window while we were talking to her. There was then over an hours wait between the starter and the main course which would have been fine as we can appreciate Saturday nights are busy except during this time not a single person came to check if we needed anymore drinks, to the point we had to flag down a waitress to order more who then looked extremely annoyed. We were essentially ignored all night, the only saving grace of this place was that the food was nice. The service was absolutely abysmal, I would 100% not recommended this place, in fact I would encourage people not to dine here.

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Clare Bickers . 2023-10-29

MORE AT Google

Lovely meal with large party yesterday evening. My fish and chips were delicious. Chips looked home made. Rarity these days. Even though there were 12 of us the food was all good. Thank you

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Gill Ousey . 2023-10-28

MORE AT Google

I want to start by saying the food was nice. The service on the other hand, poor is a compliment. If it wasn't for the lovely waitress we had. I would even give it one. The manager was arguing with my mother about the table. My step sister is a vegan so ordered the vegan spring rolls. They ordered spring rolls that were made with milk. The chef made the wrong food for my brother. Overall very disorganised and disappointing.

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David Hughes . 2023-10-17

MORE AT Google

Lovely food and friendly service, highly recommend.

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Angela Roberts . 2023-10-13

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