Based on 878 opinions finded in 1 websites
Opinions
Pleasant atmosphere, a bit chilly in the restaurant but they closed the door on request. Portions were to standard, gammon was a bit smaller than expected but all good flavour. Request at till point were ignored by the kitchen but nothing that can't be fixed
Ana Costa . 2024-10-30
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The staff went above and beyond for us. Rooms excellently cleaned. Breakfast was great.
Natasha McLeod . 2024-10-21
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I went to the pub, not the hotel, I cannot comment on that service.
Ana Risso Solanas Pacheco . 2024-10-18
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Went to the bar here for some food and drinks with mates laat week. Staff are excellent, everyone was really friendly there. Thank so much guys we had a great time, will deffo be coming back!!!
Niamh Keane . 2024-10-02
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All I can say is don’t stay here. It is not a hotel at all it is a pub with rooms which you can’t swing a cat in. The rooms are really basic and in great need of refurbishing and decorating. The bathrooms were poor, the tiling and floor were terrible. The toilet in my room tilted back because it was not seated properly as you can see from the photo. The bathroom window was horrible again see photos. The bedroom window would not shut therefore you could hear all the noise from downstairs. Some e was drunk on the corridor with a security guard trying to move him. It was bedlam. The room I was in was 4 fights of steps up and no lift. The food was not the best at all. Avoid staying here. The only positive I can give is the towels were clean.
Caz Pinder . 2024-10-01
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Absolutely Fantastic, as a wheelchair user I'm always concerned at how I'm going to be treated. Your staff was absolutely fantastic, helpful and what impressed me the most was they came down to my level instead of talking down to me .
chay drewett . 2024-09-29
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Bar area, etc, a bit run down. I was very disappointed as the website says dog friendly 😕 but on arrival, I found it was not. Only dog friendly in outside seating area, and if weather cold or raining as on our visit then now where to go. So, I paid for parking on site for 2 hours and wasted money.
stephen lewis . 2024-09-22
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Stayed at the hotel and had dinner in the bar. Amazing service from Craig and the team. Comfy bed and a great shower. Food was tasty and great value. Will definitely visit again.
Stefanie Crookes . 2024-09-14
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Just want to say thankyou to Danika & all the staff who made my party an amazing night. The function room with a fully stocked bar was the perfect place to celebrate.
Ema Hyland . 2024-08-25
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Family meet up. Decent pub grub. Veg chilli was delish. Like the fact u can choose a lighter option rather than chips ! Dog came too!
Amy Willcox-Smith . 2024-08-25
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Had our 10 year wedding anniversary in the function room and it was absolutely perfect. Perfect venue with plenty of parking and the friendliest of staff. A huge shout out to Danika who was absolutely fantastic, great person, and so helpful. Thanks White hart
James Hyland . 2024-08-25
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Rooms are good, great location, the staff aren't very professional,
adam fox . 2024-07-03
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Great pub. All staff are so friendly Great choice of food and drink and good place if you like sport. Would def reccomend.
anthony . 2024-06-30
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All staff are very friendly and accommodating. Liz and Danni are very professional. Rooms could really do with a make over tho
Carl Reeks . 2024-06-27
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Great friendly staff nothing is too much trouble. Good menu choices with efficient kitchen staff five star Danni and Liz couldn’t do enough to make my stay welcoming.
john davies . 2024-06-27
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Lovely place to stay. Manager Dannika very helpful and easy to approach if any issues was to arise. Food was perfect
jamie . 2024-05-28
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Excellent customer service brilliant food Really friendly staff
Anthony Rix . 2024-05-20
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We were there 2 nights. Beds and shower very good. Ideal for visiting the racetrack and close to the museum. Good authentic atmosphere, pub food of very good quality, we will be back, Ingrid and Martin
Martin Stüwe . 2024-05-18
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Great place for a drink and meet of friends. Great space outside and inside. Parking in the back.
Petro Ings (Pea) . 2024-05-02
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Amazing food. Amazing calm service and the atmosphere was pleasent. We will be returning
Craig . 2024-02-15
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Brilliant customer service, great atmosphere! Me and the family loved the food and the hotel.
Jennifer Stewart . 2024-02-14
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Friendly and hospitable- lovely Wainwright pint.
Andrew Bowen . 2024-02-07
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Was welcomed by a lovely manager. She seated us and looked after us all night. Good atmosphere. Great food and drink
Luke Ames . 2024-02-04
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As a wheelchair user I thought that the White Hart was easy to get into with my wheelchair. Straff was very helpful and friendly. The only small thing that I find was, the disabled toilet needed to be updated.
Andy Gordon . 2024-01-28
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Called in for a swift half, good alcohol free options but served in dirty glasses. Im my case, the rim of the glass was actually crusty with residue. Renovate your glasses and look after your glassware. It's not difficult. Standard boozer, great if you want to watch the horseracing.
Ben Ackers . 2024-01-24
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Spent a night here with my fiance. Nice clean rooms. Staff are so friendly. Food and drinks are great. Can't wait to return. Lady manager was so attentive. All staff brilliant.
David Bebbington . 2024-01-18
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Great atmosphere staff friendly food great would recommend to all
Neil Matthews . 2024-01-18
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Food much improved since the summer. Steve behind the bar is great and very friendly 👍
Mick Hullyer . 2024-01-17
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Quite possibly the best food in not just Newmarket, but the surrounding area as well. Very good at pouring a pint too and the staff are very good. If you’re looking for somewhere to go for a beer and bit of lunch go here
Reuben Owen . 2024-01-16
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Always a pleasure to stay here, very welcoming, great menu, happy friendly staff, 20% off all food when your a guest at the hotel is a welcome bonus. Rooms warm, inviting, exceptionally clean rooms and bathrooms always a luxury for us to have a hot bubble bath, can't wait to come back 😁 x
Michelle Hudson . 2024-01-14
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Cheers for the parking ticket maybe a sign at the bar or staff asking didn’t think on a Sunday night you would charge for using your bar !!!
tony williams . 2024-01-13
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We travel to Newmarket frequently to visit family and always stay at the White Hart. The staff takes great care of us, the rooms are clean and comfy, the restarant downstairs is great, and you can't beat the location right on the High Street. We have consistently had very good experiences over the past 2 years. Be sure to register your car if you are parking.
Meghan Mountain . 2024-01-13
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