West Lodge Park Hotel in Enfield

Had a wonderful stay at the hotel, which happily coincided with their open day at the arboretum. Hotel is warm, welcoming and has excellent food, but it is the staff that makes it extra special. Many thanks to Lisa on reception and Brady on the bar, for always going the extra mile. The arboretum is amazing. This hotel has just become my new favourite place to stay whenever we are heading down south!

I organized my sisters 60th birthday celebration to take place at the Mary Beale restaurant for a special surprise afternoon tea party. I also celebrated my birthday previously therefore wanted to visit again following an amazing experience. I would like to thank the manager Ilie Gorea for securing a private area for our party of 12 guests as I know this is difficult to arrange. The Edward Beale room was perfect and we all had a wonderful time. The private area created a special space and it made all the difference! I would highly recommend the West Lodge to all. Our waiter Theo and waitress Lavinia were great and so polite , friendly and very hospitable. Thank you to them for being so amazing. Lavinia , thank you for your patience as our party had a few dietary requirements. We all had an exceptional afternoon tea experience and will definitely return.

It’s not luxury anymore. Might have been one day. Shower pressure non existent. Rooms quite old. Can hear every move of people above you. Food was pretty good. Restaurant staff very nice and helpful.

I have loved this hotel for many years but it seems to be getting a little tired and there also seems to be a shortage of people staying. Perhaps it's a reflection of the economy. Having eaten dinner there many times, and it was always good, I rushed back eagerly at 8pm, only to learn that last orders for dinner are at 7:45 p.m. and only a sandwich was on offer. I was offered a glass of prosecco by way of compensation. I don't blame the hotel because this reflects the level of trade. I went for dinner in a deserted High Street in Barnet, where I found an Indian restaurant that offered last orders up to 9:30 p.m. Perhaps eating earlier is a new trend in North London but it was something of a surreal experience having been abroad for a while.

My favourite place 🥰 Very peaceful. Great service. Beautiful garden & foods 😍👍🏼

We stayed here for one night. My husband had stayed here before. It is outside Central London and it's easy to get the tube to wherever you want to go. The staff were nice and friendly. A good selection of breakfast to choose from. I called on our way there to book a table for dinner 🍽️. I was told the last orders are 8pm, I thought that washing very early, luckily we got there for 7.30pm. We both had the Shepard's pie, which was home made. It was piping hot and very 😋 tasty! I had the blackbery crumble and my husband had the cardamon and orange cake. I'm not a crumble person , but thought I would try it. It was nice, I didn't finish it. My husband had a starter 3 courses from the market menu. The room was nice and spacious except the bed was too small, for two people who are 5'8 and 6 foot tall. I nearly fell out of the bed when getting up to go to the bathroom. That was the only downside, I would stay there again 😊.

Family birthday lunch. Good food and decent service. One annoyance which is by no means unique to this venue. Food (in my case roast beef) arrived before condiments, so forced to wait until waiting staff available to be asked, go and get them then bring them back. I will never understand why so many venues do this; just deal with it before the food arrives!

Excellent service, beautiful grounds and very cosy and civilised

Beautiful hotel with beautiful surroundings. The build has an interesting history. Beautiful rooms, excellent service, friendly staff. Highly recommend

Beautiful park hotel, comfortable rooms, first class breakfast, great location, very nice and helpful staff!

I recently stayed at your hotel and had an outstanding experience from start to finish. Upon arrival, I was greeted warmly by the front desk staff, who were not only professional but also very welcoming. The check-in process was swift and hassle-free, which was a great start to my stay. The room was spacious, clean, and elegantly furnished. It was clear that a lot of thought had gone into ensuring guests' comfort. The bed was extremely comfortable, and I appreciated the quality of the linens and pillows, which made for a perfect night's sleep. The housekeeping staff maintained the room impeccably each day. Dining at the hotel was a highlight. The breakfast buffet offered a vast array of delicious options, catering to various tastes and dietary needs. I particularly enjoyed the fresh pastries and the excellent coffee. The dinner at the hotel's restaurant was equally impressive, with a menu that showcased both local and international cuisine. The hotel's location was ideal, close to major attractions and convenient for sightseeing. What truly stood out, however, was the exceptional service. Every staff member I encountered was friendly, attentive, and went above and beyond to ensure my stay was pleasant. By the way there is a massive, amazing and unforgettable botanic garden. In conclusion, my experience at your hotel was nothing short of excellent. I will definitely recommend your hotel to friends and family and look forward to staying here again in the future. Thank you for providing such a memorable experience.

We have had dinners here on a Valentine’s day and Birthdays. It is one of our favourites as it is located in a beautiful part of Enfield and I always like it as I feel like I have been transported to a gorgeous English countryside when I am here. The restaurant has a talented pianist and I love the ambience it brings. Service is professional and good quality. My only concern is that when you email them of a concern that you have and I have done this twice, nobody returns and responds to emails which I find it discourteous and unprofessional.

Stayed here and the hotel was top notch really enjoyed my stay, the staff went out of there way to make sure my stay was as hassle free as possible, nice food and comfy room highly recommend

Went for afternoon tea. Lovely location. Food was tasty and fresh. Service was amazing.

Great old time, old world, cozy inn. I didn't try the rooms but the restaurant was lovely!

Rooms were a bit small. Staff were excellent. Breakfast was a bit expensive for the choice although it was nice. Not a good view from the room

We booked our wedding here giving the hotel only six weeks notice.we are an older couple and it helped that they made all the arrangements easy for us,it all slotted in nicely.,all the tables were round, lovely pure white linen tablecloths and napkins all the staff waitresses waiters were so polite and efficient,I can not remember names 🤷‍♀️ but from the most important staff to the rest of west lodge staff, you made our day memorable and amazing. Thank you so much.Brian and Lesley

How can any modern hotel not start breakfast until 8am at the weekend Are they catering for hungover guests or real people Get with the times please

We had another lovely upmarket meal here and the service was superb!

Had afternoon tea, lovely staff, friendly & attentive, I have serious allergies & they were taken very seriously, could not fault it at all, lovely experience & would go again.

Lunch and tour of the Arboretum. Excellent lunch. Interesting tour. Will repeat

West lodge park hotel is the best hotel I’ve stayed at in a while. The Night receptionists were so helpful to me and my partner. We will definitely be back!

Lovely tea but service was terribly slow and somewhat disconnected, with staff promising something then vanishing and I their return forgetting what you'd asked for. We offered to get the tea pots ourselves as it would have been quicker. I think they overbooked events and didn't have enough staff with much experience. Although, asking for a jug of milk for the tea hardly required a lot of experience.

A cozy hotel with a British feel👍

Location is nice but if you’re scared of flying spiders then this isn’t the place. Had a terrible dinner here on Sunday and there were at least 10 flying daddy long legs where we sat. Just made the experience uncomfortable for me. The food isn’t nice either, lacks flavour, tiny portions and my boyfriend got a stale potato. Just not good food at all. Lovely waitress’ though !

Went for a wedding nice facilities, good staff and fabulous grounds. They had a live jazz band outside, which was really good

I have been invited for a job interview and work trial as a live in position chef in this hotel. I asked that if possible I would like to have a look the accommodation. The person who I had the interview with, Wayne Turner if i remember his name correctly, was not helpful and was rude, saying that we should end the job interview now. They have just waisted my time. Thank you

Lovely bar and the service is excellent.Very relaxing venue

Located a little more than ten miles north of central London, Hotel West Lodge Park offers a countryside retreat with facilities for private parties and business conferences. Trent Park and Golf Club are nearby. The non-smoking guest rooms feature individual decorations and en-suite bathrooms. Amenities include TVs, high-speed Wi-Fi and complimentary fruit bowls. Some rooms have four-poster beds while others feature private terraces. Guests can enjoy a stroll through the grounds. Guest can look forward to fine dining experiences at the Mary Beale Restaurant, where breakfast, lunch and dinner is served. The Terrance Bar overlooking the grounds, makes for a more informal dining experience with afternoon teas and drinks available. Hotel West Lodge Park is less than a mile from Go Ape and 15 miles from the Warner Bros. Studio Tour. Also nearby are the Lee Valley Regional Park and the Paradise Wildlife Park.

Checked in later in the day, the check in was quick but then had to change the room as there was hair in the bathtub and stains on the pillows… went to the reception to ask for a different room, was given keys to go check another room which again had hair in the bath tub. Got given yet another key to go check another room - no hair no stains on the bed but birthday mood already ruined… went to have a shower - dirty shower head and broken switches… the hotel seems ancient…. The breakfast was lovely though - enjoyed - the coffee not so much. Overall not a luxury experience unfortunately. The area is nice though.

Only there on route to plymouth, had coffee and teas all good 👍

Nice rooms and quiet location. I was disappointed that upon arrival after 5 hour drive and only 2 minutes after restaurant closed I was not able to get a meal. Only a sandwich.

Staff very good, room very good. BREAKFAST -1: cooked buffet breakfast cold, no breakfast chef on service. Ordered 2 poached eggs when they arrived the bacon, mushrooms, tomatoes etc. had been taken away because they were cold. My eggs were returned to the kitchen. The cooked breakfast arrived back on the buffet hot but my replacement poached eggs did not arrive they had to be reordered! By this time I had lost my appetite. So for £20.00 I got two slices of supermarket bread and a pot of coffee!!! Not good for a four star hotel 😔

The rules of afternoon tea seem to change every time we go here. Staff are pleasant, but are just making up things as they go along. First time in my life that I have had an afternoon tea where you pay a fixed price per person, but DONT get one of each cake/pastry per person. Seemed to be just our table where this rule applied (we were told to share 1 tower between 3, but only had enough cakes for 2 people) so I guess it's just based on whether the staff likes the look of you or not.

We enjoyed our week staying at the West Lodge Park Hotel. Loved the beautiful setting with expansive gardens. Staff were very friendly and helpful. We had several meals in the restaurant, which was excellent and also enjoyed the full English language buffet breakfast. The hotel is located within 2km of the Cockfosters underground station which makes access to London quite convenient. Also close to the M25 motorway, which makes travel by car convenient.

Great location and beautiful grounds. The food was beautiful would highly recommend.

I can't tell for the rooms. We were there of my boyfriend's mum's birthday. We got a private event room and we had our own waiter (Georgia was her name I think) and she was amazing! All the staff was very kind and smiley and they welcomed us. The food was surprisingly very good and the portions as well. Our company appreciated a lot that they could offer small cafetiere for those of us who drink a lot of coffee. So the coffee lovers enjoyed this very much. When we decided to have a last coffee in their cafe, we got some big cookies (one for every one of us) that were a bit dry but very tasty. The garden looks amazing and provides room for events and other activities. My company goes back to the place at least once every month, I heard. I will definitely go back! Recommended!

Relaxing atmosphere for tea & light lunch. Afternoon Tea was reasonably priced. Lovely gardens. Many thanks to Michelle for a 1st class service.

Fantastic stay from start to finish. My husband and I stayed last weekend for one night, wishing that it could have been two. We were greeted by the gorgeous James upon our arrival, he made us feel so welcome and took the time to explain that if we wanted to book a reservation for dinner we could. Our room was beautifully appointed and incredibly spacious. We were also lucky to have a wonderful view out of the front of the hotel. The toiletries in the bathroom were fabulous too - Oat & Rye. Within a few minutes of entering our room we received a courtesy call from James to see if we were happy with everything which we absolutely were. We ordered room service which was brilliant, came really quickly and the food was amazing. We had gone out for the evening and returned quite late, again we were warmly greeted by a staff member who was very obliging. We both slept really well which was a bonus as I am quite a light sleeper. Breakfast was a buffet, plenty of choice available. Again the staff were very helpful and accommodating when I requested a fruit tea after they had already delivered coffee. The fruit tea arrived in a very generous teapot, was loose leaf and of a high quality. After breakfast we took a short walk around the gardens which was lovely. We absolutely loved our stay and will definitely be returning. Big thank you to the lovely James and to all the other staff who we had the pleasure of meeting xxxx

Very cosy hotel, amazing view located in a beautiful location. The food was really good.

I attended a work meeting here and was very disappointed as the scenery and house are beautiful and I had high hopes upon entering. The Lancaster Room we were situated in was over warm and uncomfortable for most of the day. The main chandelier constantly 'buzzed' and left a few people with headaches. The tea and coffee kept running out and we had to send someone out to find help to refill. When lunch came we were rushed by a very unprofessional and rude person who I am amazed has a place within the hospitality sector. He watched us all like a hawk and as soon as our last bite was taken he snatched the plate away. In all it left most of us wondering why a meeting was done there and would definitely not recommend this type of function.

Lovely hotel, feels like it's in the middle of nowhere. Nice peaceful location. Huge gardens. Some of the rooms could be bigger but it's an old house. Overall 9/10.

An excellent venue for a gathering after a funeral. Buffet was excellent as were the staff. Hotel area set aside was very comfortable. The grounds are lovely and there was plenty of parking.