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4.5

Based on 4 opinions finded in 1 websites

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Nº 475 in 1517 in Southwark

Score
OpinionsNoteTripAdvisor44.5

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Asistí a una fiesta corporativa para más de mil personas en Hakwer House y me sorprendió. El lugar es moderno y moderno, lleno de excelentes opciones de comida para todos los gustos. La música fue aún mejor y todo el espacio tiene un ambiente maravilloso. Definitivamente regresaría. Como consejo, me encantaron las hamburguesas vegetarianas y también el bistec y las papas fritas, y uno de mis colegas elogió mucho a las arepas.

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Terrible experience! I work nearby and used to go with coworkers. Their Sunday Roast is excellent so I made a reservation to go with friends on Sunday 22nd September. They offered me two slots at 3:30 p.m. and 5:00 p.m. I chose 15.30 and it was confirmed by Sonata. When the day arrived I called early in the morning to let them know if we could postpone it to 4:30 pm because my friend was late, they told me it was no problem. Our surprise was that when we arrived at the place they told us that they did not have our reservation, despite having a written confirmation, and that the kitchen was closed (even though you could see the plates of food coming out of the kitchen to the tables) and that this Sunday was its last day open. If they close the kitchen at 4.30pm, how can they offer us to eat at 5pm? A whole bunch of lies...they left us stranded and didn't bother to offer an apology. The bar staff was the most unhelpful. We had to leave the places without eating and the whole experience was a great disappointment. I will never set foot in this place again... And I absolutely do not recommend it to anyone. They don't value clients!

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