Waterfortune Chinese in Derry

This place used to be the best in Derry and now possibly the worst, I think they are living on their past reputation, what ever cheap muck meat they are now using in the black bean is barely identifiable as beef, Chicken Chinese style used to be top notch now uneatable, if they changed chef recently they need to sack him again. He is clueless .

Food was medium warm so cooled v quickly sauces v thin . This used to be a great take away. Chilli dishes lacking kick.

I have been eating out of this Chinese for a long time and it's the best one by far never had a bad Chinese from this place reasonably priced lovely staff a quick delivery highly recommend to anyone

Disappointing takeaway meal, i took a few mouthfuls and then found a hair. My husbands and daughters orders where not much better. Wont be ordering again. Chips where awful.

Probably the worst takeaway I’ve ever eaten. The chips tasted as if they where reheated several times . The chicken curry was very watery and the chicken what was of it ,was slimy and again tasted reheated.The salt chilli chicken was at best very ordinary. This was a complete waste of £20 as most of it went into the bin, what was once one of the best Chinese restaurants in town is now probably the worst!

Just had a basic S & S chicken. Previous quality and service has been very good so I've driven past several takeaways to use this one. No more! Chicken like week_old rope. Restaurant quiet for a lockdown weekend. Hardly surprising.

The food here used to be the best however the past few times I’ve had takeaway it has been poor and prices extortionate. Prawn crackers were soggy. Chips rock hard and clearly re heated. I would avoid!

This was one of the best Chinese to order takeaway, however the standard of food has dropped considerably firstly the chips they are left over cooked chips not always warm and if you get half in half specials this is what you receive, curry can also be a hit and miss and other dishes will be the same. I appreciate it can be busy but that should not be to the detriment of the food, staff could do with some customer care training some of them don’t have a clue while others are downright rude. Social distancing is a joke! I had 30 minute stand on the street and it was lashing with rain, one customer at a time allowed in...yet there is plenty of room up the stairs even for social distancing just needs a good member of staff to reorganise. When you phone an order in staff gives you a rough time for collection more than often by the time you wait outside in the queue it’s cold. If this Chinese does not up the standard quickly there will be no customers at all.

Prices have gone up hill and food has gone down, think tonight is my last night I’ll order from here.

Never had fried rice like it.. chicken fried rice with peking sauce.. so greasy I couldn't eat it there was even a pool of grease at the bottom of the box.

Greasy fried rice drowned in pink nuclear waste (aka peking sauce). Half a filled container portion and utterly disgusting.... Never be back... Horrible.

I had heard great reports about this restaurant but was disappointed. The staff were good but they are so busy carrying take out food through the restaurant it spoils the atmosphere. Some of us enjoyed the meal but others found it very dry. Reasonably priced but will not be in a hurry back

This was a good takeaway at a time but in recent years the service at front of house is shocking . The younger girls are ok at best but the older staff are down right ignorant . One in particular I think is the manageress her manners are terrible. I’ll not be back in the place and I would urge anyone else to try another place as coming out of here puts you in bad mood .

Hi I ordered Waterfortune at 5.45pm and said Asap 6.30pm. It still hadnt arrived at 6.50 pm so i phoned Waterfortune and said to give it another 10 mins.It arrived at 6.58pm and was cold and the chips were disgusting-they seemed to be cooked left sitting and recooked.Not at all happy and i hope you could pass on feedback.Order No.9512 Many Thanks Paula

This restaurant serves mediocre food but the customer service from the unpleasant counter staff is atrocious I will never step foot in the door again .

Ordered three dishes for collection, only received two. Girl on phone didn't even confirm order she just hung up so i suppose we were lucky we got anything at all.

This was the worst Chinese food we have had for a while. We could not eat much of it and had to stop to buy sweets to take away the dreadful taste. Do yourself a favour: stay away

This is one of the best, if not the best Chinese restaurant in town. The food is absolutely incredible and the service and staff are first class. I have never had a bad meal in this establishment, it consistently delivers on every front. If there...

Love the takeaways from here! Always fresh and delivered hot! They always take on board when i need things changed due to dietary restriction!

Best Chinese in town great service value for money and food is always top notch. Be there in a monthly love the place!

Myself and my wife recently are at this place for a birthday meal, whilst we had expectations of quality, I am sorry to say we were disappointed. Staff didn't know what they were doing, we ordered off the set menu but were not given the...

Terrible service from the staff!! Wrong order, empty bottles on the table from drinks not collected! Had to keep calling them for service...which seemed a bother to them.. Waste of £75.00 Won’t be back...

Had chicken curry but might as well had a bucket of salt!! Terrible!!Burnt noodles which I could smell before I even opened them..Will not eat from here again..

Pleasantly surprised at the vast selection of food available and the price. We were s party of four and had a great time. The bill was about £22 a head including drinks so in my view was worth it.

When you don't get brought your food and then they call you a liar and say you got it and then charge you for it, you've had the misfortune of being to the waterfortune. The rating of 2 out of 5 is acknowledging the food,...

The staff here can be so sharp and and ignorant. No manners at all. Really put me off going back in here

Fabulous as always. Was there last night with friends and it was also a Birthday celebration. 25 Aug. Food gorgeous and staff so efficient. Thank you for making this occasion so special. Conan was fantastic. Thank you. Rob, Claire and Poppy. Groomsport. Xx

Eat here regularly, never had any faults with the food. The satay is beautiful and the salt and chilli chips are the best I've had by far!!

Absolutely Rubbish - went for their meal deal at £12.5 2 chicken and sweet corn soups in children's bowls which turned to be a blessing - tasteless and pointless eating it - 2 chicken curry - uneatable- watery curry sauce covering badly cut pieces of...

Had nice meal with family ,starters were nice mains were lovely service good and price reasonable would return

I waited 1 hour 45 mins for my order this evening. When the food arrived it was lukewarm with cold chips. One of the dishes was not what was ordered and no prawn crackers. Was for a family birthday at home and everyone was very...

Ordered sweet and sour chicken with boiled Rice and chips was absolutely georgus cud not fault it but chips were rotten mostly crumbs in bag all soggy as well I've been going there for ten years but now il get my chips in country fried...

Had a nice meal here. We had chicken wings as starter ,a very small portion tasted ok but poor value.I then had chicken cashew nuts in birds nest (crispy noodle basket). It was lovely. My friend had duck pancakes as a main and it was...

The best chinese in the city. Food never fails. It is a little bit more expensive than some of the other establishments but in my opinion it's worth it. The only criticism is that people waiting for takeaway block up the entrance, this is a...

A great place to eat the food is very good and well priced, they have tea time specials on every night and the staff are lovely very nice and friendly

Been going here years but sat In last week for a wee date night, it was lovely, the staff were nice and the food came sure fast, no waiting around, it was a Sunday evening so it wasn't busy but it still had a nice...

I ordered food to collect and was treated abruptly on the phone. After giving my order the phone was immediately put down without being told how long the order would take or even a goodbye. The restaurant was busy so we had to wait a...