Mandarin Karma in Derry

Mandarin Palace here in Derry, North West Ireland have an amazing menu and provide a quality food experience every time.

Nice friendly staff. Gorgeous meal for 3 people. fantastic value. Will be back.

Fab food,staff and atmosphere 👌

We have been regulars of the Mandarin Palace since the very early days and always loved it but the last couple of takeaways we got were such a disappointment. The portions sizes have nearly halved and the prices have gone up. We understand prices going up in the current climate but halving the size of takeaway containers and reducing the portion sizes is completely unacceptable. I will be ordering elsewhere reluctantly from now on.

Food was brilliant and the wait time was short. The setup was great and could hold a big group with no issues.

Terrible service, ie grunts instead of interaction .” Do you want a drink “ before we’ve even sat down . Requested Canton style beef , received beef , black bean ( meat tough as old boots . Green Thai curry , hot as a Vindaloo . This is not a hot dish . Cold noodles . Asked fleetingly by a passing waiter “ all okay “ to which I stated “ not really “ but ignored . Asked at the desk to which I was instructed to pay for this so called meal . I stated to the poor barman , pretty shabby . I wonder as to any authenticity to this restaurant and given I frequent China Town in Manchester I think I’m aware of good real Chinese food and this place certainly isn’t providing it , apart from its terrible service.

Absolute terrible service , abominable food not authentic Chinese whatsoever , overpriced for the utter nonsense served . Stay clear or even better find a real Chinese restaurant !

Been many times superb restaurant.

Attended on Saturday night for a birthday, we have been twice before to dine in when visiting Derry. Food was lovely however, inside the restaurant was freezing. We couldn't take our coats off it was too cold to eat without them. I had also ordered a Mojito and there wasn't any lime put in it just lime cordial. I don't mind if somewhere doesn't do specific cocktails but don't charge £9 for a cocktail that doesn't include the right ingredients. I did really enjoy the food but for the above reasons and the price as others have mentioned, we won't be back.

Far to expensive for what it was.

I visited this restaurant on Christmas Eve and it was quite busy. There was an issue with our reservation, which had been overlooked. However, the team quickly addressed this and seated us within a few minutes. We ordered the Thai fish cakes, Szechuan pork, fried rice, and Singapore vermicelli. Unfortunately, the quality of the food did not meet expectations. The dishes were lacking in both flavor and freshness, which was disappointing. I hope this feedback is taken constructively and contributes to future improvements. On a positive note, the décor and overall atmosphere of the restaurant were lovely, creating an enjoyable setting.

We had a takeout on a Wednesday night. It was so disappointing. We have previously eaten in the restaurant so expected a good quality meal however the best compliment I can give is that it was edible. My husband got Prawn with Black Bean Sauce and it was watery, my King Prawn Curry was OK but for the price prawns, onion and curry sauce was a let down. We also ordered Vegetable Spring Rolls which were overcooked and tasteless. Overall while we were previously impressed with the sit in restaurant food we won't take a chance on either sit in or takeout again 😔

We love the food at Mandarin Palace.

I purchased Chicken chow mein, fried rice and chips in the carry out (cash only). The chicken was awful, tough and cool in the center. Obviously not freshly cooked. I phoned and was offered a credit that I declined. Don't want to be accused of trying it on. I'm very disappointed as I used to love it there but not again.

Excellent service and food 👌 highly recommend this place 👌

They cook very slowly. Tom yum soup is similar to it, but definitely not the same. Boiled dumplings are not tasty. We waited an hour for a kid’s hot dog (just a bun and a sausage) and chips. The prawns were tasteless, the chef apparently has his own opinion on the types of frying meat, the steak is tough, the chips and mushrooms were so hot that it burned my mouth

Sorry to say, very poor experience here. Arrived 6.45, placed drinks and order 6.55, had starter at 7.05.. all seemed good.... 7.20/30, I chased.. then 7.45, food finally arrived.. what a wait...other tables served before us. Plenty of staff ambling around but could not get eye contact with anyone. Was offered onion rings as an apology, and a drink, which never arrived. Passed on the onion rings. Final staff member was apologetic and offered a discount next time, there will be no next time. Honestly, a long standing establishment like this, 1989, dinner for me and my daughter £61, not value for money and overall poor experience...sorry to post negative review, hope others don't experience that...

Great atmosphere, friendly staff and food was delicious. Definitely would go back.

Massive portions, great prices, and good service.

What was a firm favourite of mine is now no longer. Don't honestly know what is going on here, the food has gone seriously downhill and the price has gone the opposite way. In my last few visits I noticed a change to the taste and quality of the food and tonight was the nail in the coffin. We got a takeaway which was horrendous and to top it off after driving half an hour to collect it to be told it was cash only in the takeaway was very frustrating....its going to be a while before I would even contemplate going back.

Very expensive. Myself and 3 kids got 3 meals and an extra plain noodle and it cost over £80 And small quantity. My local is half the price and twice as nice.

£50 for 2 course meal for 2 and 2 drinks, value for money it was good. The food was very quick to come out, but was far too sweet for our liking.

Love this place, just don't get often enough

Good food...getting a place is nightmare as they always failed to keep bookings..but atmosphere is really good

What used to be one of the best Chinese restaurants in the North West of the island of Ireland has sadly gone downhill. Dined there on Saturday night, and we were seated promptly - which is unusual, as there is normally a bit of a wait due to the popularity of the spot. Service was fine, but you can tell some of the staff are just waiting for closing time. What really let the place down was the food. Chicken balls that were hard as stones, sauces that were watery rather than gelatinous and a chicken curry that appeared to have been hastily thrown together with pre-cooked chicken and a spoonful of lukewarm sauce thrown over the top. For the price they charged, it was really not worth it. Very disappointing - hopefully they can bring things back on track.

It's my favourite place to go for my dinner and for a wee date night they are so welcoming and friendly and understanding of allergies

Takeaway. Food was inedible. Chicken was hard. Pork was over cooked. Really poor quality . Had to resort to a cheese platter for dinner!

Fantastic atmosphere, and amazing food, recommend a hundred percent.

Me and my wife visited last night,food was even below average and was pricey too! Staff guided us wrong that food you ordred will be enough for 2 people but when i got it served it was not even enough for 1 person we had to order extra portion, which they served us uncooked rice bowl. Worst experience ever.

We had the chicken wings yes nice and for the main Special curry boiled rice and the better half had chicken and black bean sauce. Both very tasty and Alex and Eden looked after us lovely and helpful people. Lovely decor inside as well. I’d recommend

Absolutely crazy the prices this place is charging could get the same order in Jasmine for £16.40 never again and the chicken in the chicken curry was like a flip flap

Absolutely terrible. In no way authentic Chinese food. Terrible service and seriously overpriced.

Got very expensive recently, not the best Chinese in town we all know where that is 😉

Beautiful food on a quite night

We have eaten at the Mandarin Palace on several trips to Derry, from the US, and always look forward to returning. As always, we had a great meal, drinks and service. We took advantage of their mid-week special of two starters, two mains, and a bottle of wine for 50 Pounds Sterling. Great location on the River Foyle.

Amazing Food is highly recommended to give it a try 😋

The best salt & chilli chicken and Singapore vermicelli in Derry!

First class meal service fantastic will be back again.

Have used takeaway for years Always loved it. Sadly gone downhill last 6 months. They have gone cash only which is a pain coz I always use Apple Pay. Must be for tax reasons. Had a spicy chicken last night and chicken was half cooked. Also price has soared in last 6 months. Not great

The fried rice tasted like plain boiled rice and didn’t have any flavour in it.

Very clean,staff friendly, quick service, food lovely, highly recommended, will be back when we are next in Londonderry.

The food was good. The staff were very friendly and the price was good

Food terrible had be binned. Chicken not cooked rock hard tasteless chips cold

Excellent service friendly staff I have been using this establishment for years take away service outstanding. So now I am looking forward to actually going for a meal soon. I have only recently been getting outdoors for the last 2 year's due to mental health problems mobility issues COPD and PTSD etc.

Not recommended due to bad attitude and impatience of the staffs’. Don’t go if you don’t want to ruin your day.

Staff’s attitude were really bad and unreasonable. Atmosphere were nice but if you don’t want to ruin your mood after eating, not recommend to go here.

Menu not explained and staffs were rude when we try to ask the questions. Not recommended

Staff didn’t explain the courses and put the menu that is not for weekend on a Saturday. The attitude of the staffs are really rude, we have a really bad experience. Not recommended

Was given an express menu on Saturday (Staff not bothering to inform it’s not applicable on Saturday while seeing us ordering from the menu). The details on menu was not clear, giving false information to the customers. The staff’s attitude were rude, very bad in explaining, very arrogant. 1 meal cost 20 per person, low-standard taste with expensive price. Not worth. Not recommended. Very disappointed.

Great restaurant I go fairly often.

Lovely spot with great food. More importantly great options for coeliacs/gluten free options.

Well themed restaurant good food restaurant prices slightly higher than you would expect

grear food amazing service lovely staff very helpful 100% for service & food great location in the city

Best Chinese in the area would visit again and recommend

Went tonight and had a lovely main was served quick and the food was delicious. Also had great service of a young staff member named Eden she was very helpful. Very lovely

Pros: lovely staff, good service, nice atmosphere. They're doing a lot of stuff right. Cons: food was poor to middling and shockingly expensive for what it was - a bit of white and fried rice and chicken in sauce. Nearly £20 for a main. For Derry, you need to do a lot better on the food for that price. I am surprised they were so full. I remember the food being better years ago but I would not go back again.

The young lad serving us was excellent, great fella... The food though was a bit underwhelming and wee local Chinese, for me, is nicer.

Nice restaurant with a good atmosphere while in Derry city. They had a Christmas deal with three courses for around £30. The cocktails were unique to the restaurant and interesting. We were able to walk in without a reservation.

Very good food enjoyed our meal highly recommend

Horrible food. Probably the blandest food experience I’ve had in Derry.

Went here early evening for a meal for two. The staff were very friendly and helpful but the food was just alright -- nothing better than anything ordered from a local takeaway. Our curry was a bit bland and the Peking Chicken was very, very sweet. Not in a rush to hurry back and experience the food again.

The food was great here one time but has sadly gone downhill. The trigon starter wasn’t bad but in a bizarre move they were served with mayonnaise. The main course of salt & chilli chicken was dry and tasteless unfortunately.

Very accomadating for large group and children

Excellent food and service. Very generous serves

Really enjoyed eating here food very tasty Busy environment but staff were efficient Booking very advisable as it is busy I’m sure all the time

Ordered a takeaway for three. It came at a good time. I put the food out and started to eat when a small black bug came crawling out of the fried rice and ran off the plate which we then killed. I rang in to say about it and was offered a new meal but I didn't want a new meal, I wanted a refund and was told they don't do refunds. They said they would put credit on our next order but I will never eat in or out of this place again. This is the worst hygiene I've ever experienced from a takeaway.

This restaurant is absolutely fabulous. From door to table to service to leaving I was walking past and noticed restaurant was busy always a good sign). It was about 5.30 on a Saturday afternoon 23/8/33. No table booked but the lady allowed me to wait (seated) and I was called quickly. The food and service was fantastic. All staff were beyond what I would expect. I would definitely return and recommend 100%

So long since I've eaten in and was not disappointed

Top spot great food have to go when in derry

Just had take away from the restaurant and sorry to say it was way below the excellent standard that we have received regularly in the past. Very disappointing

Very Professional staff grade A ++ Very Professional service top class place. Would recommend this place to anyone. Food was excellent. All plates went back empty

Ordered a takeaway online which was really easy to do and payment was straightforward. Received a message to say delivery would be 45 minutes. I thought it was a bit long but then it was Friday night so could be busy. After 55 minutes I phoned to chase my order and was told it had left and would be with me shortly. A further 10 minutes later (65 minutes) I called again and was told that the orders "had gone crazy" and the driver hadn't left at the time of the previous phonecall however he had left subsequently and should be with me shortly. Food arrived after 70 minutes rather than the quoted 45 minutes. I don't like that other orders had been prioritised over mine, or that I had been told my order had left when it hadn't, and I don't like that when I had paid my money the food hadn't been delivered on time as promised, especially as the time proffered was from the restaurant's end and wasn't divulged until after payment had been made. The food was OK though when it finally arrived. Probably won't use them again.

Best Chinese I've ever had .. service and prices were excellent

Very disappointed, would get a better quality food from any Chinese take away. Prawn cocktail was the worst, poor quality tiny prawns flooded in mayo sauce, the main dish with spring onions and ginger had very little ginger in it. The only good thing is the decent portion size and nice staff but won’t be back.

Excellent service start to finish xx

Strongly recommended to stay away from this restaurant, For the ridiculously expensive price we were expecting a truly delicious meal but was awful. Only good thing were the drinks

What can you from when you walk in until you leave friendly helpful staff who can't do enough for you to the beautiful food

Amazing restaurant, eaten on many occasion here and every time the food and service was amazing. One thing I think could be improved is the use of half portions for children as my son wanted sweet and sour chicken and rice and I felt the price was quite high and really only 2pound less than a adults meal :(

Gorgeous food. Very busy restaurant but food definitely worth the visit

Great for Sunday lunch with a difference. Set menu is £26.00 for 2 courses on the Express menu per person. If children eat on the express menu they are charged as adults. Kids menu is western foods.

Great food, great personal service and good all round atmosphere! We visited this place early evening on a Monday and it was packed! Shows the popularity of this place! Reasonable prices too!

Excellent service and excellent Great food and entertainment to tribute to King Elvis Presley and don't forget Great view Great anvene ( Summer Easter Christmas and Halloween and Weddings) nicer service Excellent Entertainment and Food and excellent services

Excellent food and service. Noisy.

Food was lovely a little bit rushed and staff very friendly but lacked a bit on service and slow with drinks

Excellent food. We had spicy chicken and salt and chili chicken. Both were great!

Here on holiday and went into the restaurant for a meal last night and it's the best place I've ever eaten in 🥰 my mum has a limited soft food diet and they catered for her needs amazingly 🥰 can't wait to come back again soon 😁 also the takeaway is great too if you don't fancy sitting in 😊 thanks again

Find was excellent. It wasn't that busy but bar very very slow in bringing drinks to table. We ended up double ordering our drinks so as not to have to wait. Otherwise, okay. Over priced in my opinion cause of slow service.

Very good food, tasty and big portion, defo worth the price, good drink and cocktails as well, I don’t give 5 stars just because I been there once, I would love to come back ASAP but I was on holiday in Derry, by the way really recommended and the place inside is very beautiful, great looking restaurant, unfortunately didn’t take pictures, only one. The only thing that maybe is not nice is see not Chinese staff inside a Chinese restaurant, but the workers were great, kind and polite…

I love their food however wverytime i ordwr on the mobile app i never get my drink, starting to get ridiculous

Portion size is halved, prices doubled... Defo not worth the money

Didn't feel the quality of food was up to the normal high standard. Ordered duck - very fatty and unpleasant to eat.

Very busy Chinese place with very good food. We didn’t have a booking so we had to wait a little bit for a table but they have a cool waiting area that you can still order drinks while waiting. Service was very quick, staff very friendly. We had the Cantonese King Prawns and sweet and sour chicken balls. Portions were bery generous and both were super tasty. 10/10

Everything was perfect. The food, amazing. The staff were so friendly and the cleanliness was unmached

Service was awful, some young boy with a beard called me a liar because he said I never ordered a side of chips when I did, maybe he didn't hear me properly but to be told "naw, I'll tell you for a fact that your lying lad" is shocking. Won't be back, put right off the place, the cheek all over a side of chips was ridiculous.

Really enjoyed my night here food very good service excellent will be back again

Expensive, but very mediocre food, e.g. simple dish such as Singapore noodles cost 18 pounds. This place is still stuck in the past, chinese-euro cousine of the 80s, heavy on sweet and sour dishes with low quality rice, on the positive note the service was nice and friendly.

Food is fresh and plentiful but everything we ordered was missing something just a bit bland. I have had better takeaways from other places

Fantastic food,fast service and reasonably priced

First time eating here... Superb!

highly recommend! the food and authenticity of the place was so good!