Based on 1.348 opinions finded in 2 websites
Opinions
I ordered from this restaurant and received horrible customer service. I was verbally abused over the phone when the issue could have been sorted with a civil conversation
Sakina S . 2024-03-03
MORE AT TripAdvisor
It’s an average Chinese takeaway, better price than some places, good rice. Nothing amazing, but exactly what you want. Use the alleat website to order. Had it about 5 times now, always been a good standard.
Benedict L . 2023-11-25
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Great every time. Must have ordered at least 10 times by now — no complaints. My go-to for Chinese food!
Isaac S . 2023-08-05
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This is my local Chinese takeaway shop & one thing I can say is the food is banging. My family & I always order Chinese food from here and we are never disappointed.
Jennifer . 2022-10-10
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ORDERED FROM JUST EAT.Absolutely disgusting. Every item cold. Chips cold and hard. Pancake rolls were soggy, undercooked, cold inside vile. Chow mein 'stale tasting and cold and sloppy with unidentified bits in it. Couldn't believe that this place sent out this. Appalling. Have now seen 2 pictures of their back room from another post and it shows a worker with a large broom sweeping a dirty floor AND right next to the man sweeping was another person on floor delving into a bucket of chicken 'slop' on the floor! JUST EAT AND OTHERS MUST INVESTIGATE. ALSO THE COUNCIL HEALTH INSPECTOR MUST INSPECT WANG FA . I FEEL SICK JUST THINKING ABOUT THIS.
Maria M . 2021-03-24
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I ordered few different dishes from deliveroo and none of them were particularly good. In all dishes there was barely any vegetables, even though they are included in the dishes. Pad Thai was overly sweet. I will not be ordering from here again.
anoynm46 . 2020-09-05
MORE AT TripAdvisor
Got a takeaway from Deliveroo, foolishly going by the ‘very good’ review on there. Very inexpensive, for good reason. T he ‘duck soup’ was basically watered down, instant stock with a couple of sliced carrots and some meat. No idea what the meat was, but was vile, fatty and chewy. The prawn toast, I imagine, had been reheated and were soggy around the edges.
Vicky J . 2020-06-16
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We ordered a takeaway on deliveroo and it was bad. "Chicken" was spongy and everything was over salted and not very nice.
CA12345678910 . 2020-05-20
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if you're looking for your standard english style chinese food, relatively cheap. this is for you. wont blow you away but it fills a gap now and again
ButteryBiscuitBase . 2019-02-26
MORE AT TripAdvisor
Ordered a red Thai curry and a duck and cashew nut from this restaurant and it was some of the worst I’ve ever had. The Thai curry had absolutely no flavour and was very watery. The duck and cashew was flavourless, duck was over cooked and chewy. Very greasy and overall disappointing.
TanyaG1851 . 2018-10-14
MORE AT TripAdvisor
Great food, excellent quality. Would definitely recommend and order again - new favourite!
Danielle . 2018-03-24
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I really like their food it’s very tasty
Sylvia . 2018-03-20
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I was not happy with the food I ordered it tasted salty and not freshly prepared on the day. I wasted £21.00 . Delivery was on time. Service was online booking
Pauline . 2018-03-17
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As always food was lovely and hot and lovely
dianne . 2018-03-12
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The salt and chilli prawns taste plain
Teah . 2018-03-04
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outstanding food here, freshly made and it’s was flawless...
Warren . 2018-02-24
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Food quality was good but delivered half an hour late.
Tom . 2018-02-21
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definitely my favourite Chinese restaurant
Millie . 2018-02-19
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Food texture was totally off especially the kung Po. It wasn’t even battered , they should definitely have a description so you know what to expect...and the beef was a total unexpected texture from what I’m used to ... quite disappointed for the price I paid!
Sabrina . 2018-02-18
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The order arrived 35mins late after we received the notification that it was on its way. I understand deliveries can be held up so I rang the restaurant after it had been 20mins delayed from which I was told the order would be with us any minute. The order then arrived another 15mins later. The noodles were terrible, the ribs were very dry and overall just disappointing. Such a shame for a planned cozy night in.
Ella . 2018-02-15
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so it looks as though the delivery guy must have dropped our bag of food, because the curry sauce pot had split into the bag. the sauce and oil from the duck dish leaked too. both of the cans of drink had dents and one was leaking. Considering you charge one pound delivery the guy could have had the decency to check the food was ok after dropping it. also chips were soggy and the paper bag they were in were wet and ripped from the steam inside the bag. overall average food which wasn’t helped by the poor condition in which it reached us. phoned to complain, lady wasn’t interested and told me to wait while she shouted at someone in the background. told me to call another time to speak to the manager. pretty disappointed tbh.
stacey . 2018-02-14
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great food, delivered at the right time! I sometimes ask for it to be a specific time because I’m late home etc and it’s there. couldn’t ask for more!
Mike . 2018-02-14
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it was good and filling! although i mistook the salt and pepper chicken for pork so i was a bit surprised but it tasted good!!!
Rachel . 2018-01-31
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the mixed meat udon noodles are amazing the king prawn spring rolls are delicious the prawn toast is incredible I am so impressed portion sizes are great delivery was good good polite customer service will definitely be saving to ‘favourites’
Katie . 2018-01-28
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I really enjoy the food from this restaurant, however I received the wrong item in my latest order. I called them up and asked for either a replacement or refund but they completely refused. I ordered tofu and received prawns instead, which meant that I had gotten meat instead of the vegetarian tofu. If I had been allergic, I would have died. Sadly, I will no longer be ordering from their restaurant.
Sharayne . 2018-01-24
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Food was awesome arrived earlier than expected the temperature was just right will Defo order again.
joanne . 2018-01-20
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Good evening, I sent an email almost 2 weeks about the terrible service I received on this order and have heard nothing back which just adds insult to injury. My boyfriend and I decided to order a takeaway on the night of Jan 1 ahead of heading back to work the next day. When the order was over an hour late and we had called the restaurant several times ( no answer!), my boyfriend eventually decided to go to the restaurant to see what was happening. He was told they had not received our order and hadn't even started making it! This ruined the last night of our Christmas holiday - we were hoping to have a nice, quiet evening with a take away and an early night ahead of work the next day - we ended up awake till midnight by the time we had eventually received our meal (my boyfriend had to collect it!!!) and eaten it. This poor leaving of service left us extremely frustrated and the fact I had no response to the complaint email I sent even more so. I would like a full refund please. Thanks & best, Faye Parker
Faye . 2018-01-15
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As always a great service and great food!
Phil . 2018-01-14
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the food was not very good. due to the lack of quality, I’ll never order again in this restaurant
Analu . 2018-01-13
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This has to be the WORST takeaway experience I have ever had. I ordered a vegetarian Singapore fried rice. I wrote 'no egg and vegetarian' in the special requests. I received the rice with chicken, pork and shrimp mixed in. I called the restaurant to correct the issue and was told I was have to bring the food back to the restaurant and pay £2 to have the food cooked again. I proceeded to return the food to the restaurant only to be told that by writing vegetarian, the lady who took the order believed this meant 'no vegetables'. I lost all confidence that they understood the needs and requirements of preparing a vegetarian meal and asked for a refund. I was told I would need to ring hungry house to arrange this. After speaking to a hungry house adviser, I was told that payments made in cash could only be refunded by the restaurant and that hungry house was only the middle man in cash transactions. After 2 hours of going back and forth about the meaning of the word vegetarian and being refused a refund, I saw something that turned my stomach. In the kitchen, I saw the cooks preparing chicken in a tub on the floor NEXT TO a man sweeping the dust from the floor directly onto the chicken. This is the WORST Chinese takeaway I have ever visited. If you enjoy quality food, prepared in a sanitary way, DO NOT VISIT THIS TAKEAWAY. If you are a vegetarian, please STAY AWAY, this restaurant do not understand what vegetarianism means and I am sure they do not prepare vegetarian meal in a meat free environment. Absolutely disgusted!!!!
Aaliyah A . 2018-01-12
MORE AT TripAdvisor
Once again lovely order, hot and ready to eat, didn't have to reheat. Thank you
dianne . 2018-01-09
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Ordered 4 takeaway dishes. None were edible. Every dish was cold, over cooked, mushy and tasteless. The noodle soup was even missing the liquid. We complained and got nowhere so cooked something ourselves. Avoid, avoid, avoid.
mr_hudson101 . 2018-01-05
MORE AT TripAdvisor
Excellent food and very fast delivery.
Thomas . 2018-01-04
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Utterly shocking service. Our order was due 20:10 and arrived at 21:30. A total of 2.5 hours from ordered to delivery. We received no updates from the restaurant at any stage and the app said it had been delivered on time, even though it hadn't. The restaurant phone was permanently engaged. We only managed to get through twice in the space of 1 hour. First time we managed to get through the lady who answered was completely unapologetic and then went to check on our order's status and then never returned to the phone! We stayed on the line for 10 minutes before hanging up, and surprise surprise the phone was then engaged again for the next half hour. The second time we managed to get through (about 21:15...) they said it was finally on the way. And only then did we receive any sort of apology. If we had managed to get through earlier we would have cancelled the order, but it had got so late we didn't see much choice but to just wait it out. Food was ok when it arrived but we were so hungry by this point we probably would have eaten anything. We won't be ordering again.
Lynsey . 2018-01-02
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Terrible - kept being told food was being made for over an hour then when it arrived it was inedible.
Cara . 2018-01-02
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ordered this food, after 40 minutes of not arriving I called the restaurant, the person that answered asked me to hold then hung up. after I was not able to get back through to the restaurant
Dan . 2018-01-01
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Ordered food at 19:10 Waited I called 15 times no answer Waited They call me at 21:40 and say they are running late do I want to cancel??? Busiest day of the year for takeaways I guess!
angela . 2018-01-01
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Egg fried rice and vermicelli noodles were nice and it was reasonably priced but we ordered two vegetarian mains which were both unpleasant and frankly inedible. Wouldn’t order again.
Lisa . 2018-01-01
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Food was late 30mins. Delivered 1.25L coke when I paid for a 1.5L bottle of coke.
michele . 2018-01-01
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They had originally scheduled our food to be delivered one hour after we ordered. However it was half an hour late and on the orders section of the app it said it had been delivered on time. When it did arrive it was mostly cold, which is a shame because the taste was good.
Katie . 2018-01-01
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Restaurant accepted my order then TWO HOURS later they “closed” so I had no food. called them and they picked up but no one answered so I could hear them taking orders in the shop. DONT ORDER FROM THIS PLACE IF YOU WANT FOOD.
Ria . 2018-01-01
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Ordered food over an hour and a half ago. Restaurant added 30 mins to order time but order still should have arrived 15 minutes ago. Unable to get through on the phone number provided to find out where our order is as line is constantly engaged. Not impressed. I cant comment on the food quality as i havent got anything to try!
Gemma . 2018-01-01
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We ordered the bento box and banana fritters. It was all really tasty and arrived quickly!! Good temperature, but the sweet and sour chicken had pineapple in it, which isn't for everyone but my friend liked it. Also appreciated the free prawn crackers. Would order from this place again!
elis . 2017-12-31
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Food is always lovely and piping hot i moved from brixton to essex but will still make the drive for how nice the food is
Jade . 2017-12-31
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The food turned up one hour late, completely cold, did not taste fresh as well. First time ever I threw away most of the food I ordered. inedible.
Bart . 2017-12-13
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Very good service. Excellent food
Luke . 2017-12-12
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While the food was very tasty it would undoubtedly been better without our reheat. There was a lot of confusion at the point of contact so it might be better if you chose a different time to eat..
George . 2017-12-04
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Delivered fast, food still hot, but I couldn't eat it. Asked for no onion and garlic and picked dishes which can be done easily without any onion and garlic such stir fried noodles and chicken wings. Unfortunately all meals contained lot of onions therefore I couldn't eat any of it. Wasted loads of money. Can't order again from here.
katia . 2017-12-03
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Arrived early and hot. Tofu was a bit soggy but nonetheless very tasty.
Elliot . 2017-12-03
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crispy shredded beef was very nice!
Laney . 2017-12-01
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The food was delivered over 20 minutes late - were rude when I called to ask when the food would be delivered. The chicken and beef were questionable and not very tasty. Not a great experience and doubt I will order here again.
Louise . 2017-11-30
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An hour of delivery food was all bland, salt and pepper chicken was not spicy and was soggy, rice was undercooked
Victoria . 2017-11-29
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Great, quick delivery via just eat..... Food is always hot and delicious, the dumplings are delicious and the first thing son asks for when making an order
HelenSs74 . 2017-11-27
MORE AT TripAdvisor
Added on extra 5 minutes but arrived on time. Food was tasty but chicken balls could have been better.
Wallis . 2017-11-26
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20 minutes early, which would of been great if the driver didn’t give me attitude for not rushing down the stairs in under a minute! Food was great!
Mitch . 2017-11-25
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always use this takeaway, excellent food every time, delivery drivers are always polite, food always hot and yummy, love it 😊
Kelly . 2017-11-18
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Lovey driver, called as requested. Food was hot and good
joanne . 2017-11-17
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Wa Fang always delivers outstanding service. Mouth watering, hot food delivered early from polite drivers. Recommend highly.
Yvette . 2017-11-07
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Altered delivery times, food was rank and check your bill for delivery and card charges. They stole money from me
Anthony . 2017-11-06
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really good food good service will use again only thing and it’s a personnel thing when your Coca Cola arrives and it’s not cold but that’s just me. thanks for the good food .
Rob . 2017-11-01
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food was horrible. ordered a number of different items including their box meals and we couldn't eat it! took ages to be delivered and they extended the delivery time twice. would not use again.
Rebecca . 2017-10-24
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Over an hour late, food was cold and was tasteless asked for a refund immediately.
Oliver . 2017-10-06
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Over an hour late, food was cold and was tasteless asked for a refund immediately.
Oliver . 2017-10-06
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Keep adding 15-30 minutes to delivery time that is annoying, but deliver around the original time
John . 2017-09-30
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they normally have the best food but seems like the batch of chicken curry sauce was burnt as it had a strong burnt taste to the whole curry dish. other then that the rest of the food was lovely.
ashlee . 2017-09-24
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We recieved the wrong food so called them and we spoke to the same guy that said we should wait he will deal with it and the correct order will be sent to us. we waited for half hour and was told it's coming soon then called half hour later and the guy said sorry we're closing now and that we should contact just eat for a refund. I contacted just eat for a refund was told will receive but I still have not so in the middle of dealing with that now. Poor service and communication.
Shereen . 2017-09-24
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they normally have the best food but seems like the batch of chicken curry sauce was burnt as it had a strong burnt taste to the whole curry dish. other then that the rest of the food was lovely.
Ashlee . 2017-09-23
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Good was lovely, just delivered late
Suzie . 2017-09-19
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Good was lovely, just delivered late
Suzie . 2017-09-18
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Bad service, mediocre food (arrived 45 minutes late and lukewarm). Avoid.
Helena . 2017-09-10
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Bad service, mediocre food (arrived 45 minutes late and lukewarm). Avoid.
Helena . 2017-09-10
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great food, always delivered on time. really enjoy it, would highly recommend
Josh . 2017-09-03
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One hour fifty minutes to deliver and when chased via livechat the agent said restaurant would be another hour. Quicker to go to a supermarket fifty miles away buy the food, go home and cook it over a cigarette lighter and eat it rather than wait for this lot who only had one driver and no clue
Claire . 2017-09-03
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food was excellent however it arrived nearly 2 hours late.
Sarah . 2017-09-03
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One hour fifty minutes to deliver and when chased via livechat the agent said restaurant would be another hour. Quicker to go to a supermarket fifty miles away buy the food, go home and cook it over a cigarette lighter and eat it rather than wait for this lot who only had one driver and no clue
Claire . 2017-09-03
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Decent food for a decent price and super quick delivery!
Nikkola . 2017-09-03
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food was excellent however it arrived nearly 2 hours late.
Sarah . 2017-09-03
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Decent food for a decent price and super quick delivery!
Nikkola . 2017-09-02
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great food, always delivered on time. really enjoy it, would highly recommend
Josh . 2017-09-02
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Awful food - Will never order again
Anya . 2017-08-28
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Awful food - Will never order again
Anya . 2017-08-28
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I asked for no egg and extra peas in one and extra egg and no peas in the other chicken rice and they completely ignored my request! Food was just ok not the best I have had. I'm not in a hurry to order again!
Christina . 2017-08-22
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Food was pretty tasty, rather nice portions however we ordered prawn crackers and they failed to deliver those with our order. We gave them a call and they couldn't deliver them so they offered credit for our next order, as if we'd order from them again when they can't get our full order right, and it took them forever to agree to a refund for the prawn crackers.
Dubraska . 2017-08-19
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Food was pretty tasty, rather nice portions however we ordered prawn crackers and they failed to deliver those with our order. We gave them a call and they couldn't deliver them so they offered credit for our next order, as if we'd order from them again when they can't get our full order right, and it took them forever to agree to a refund for the prawn crackers.
Dubraska . 2017-08-19
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Everything was amazing, I was looking for a good takeaway like this for a while but the Ebi Chilli Ramen. Wasn't really what we was expecting. Will definitely order again.
Amanda-Judith . 2017-08-16
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Everything was amazing, I was looking for a good takeaway like this for a while but the Ebi Chilli Ramen. Wasn't really what we was expecting. Will definitely order again.
Amanda-Judith . 2017-08-15
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great food each and every time.
ashlee . 2017-07-24
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Delicious as usual. It’s been my local favourite for over 7+ years.
Hazel . 2017-07-20
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Delicious as usual. It’s been my local favourite for over 7+ years.
Hazel . 2017-07-19
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great food each and every time.
Ashlee . 2017-07-18
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Great Chinese. Even had enough for lunch the next day!
Charlotte . 2017-07-17
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The broccoli dish was inedible and the wrong drink was delivered. I said this to the delivery driver but he just gave me a look of contempt and handed me it anyway.
Catherine . 2017-07-17
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The broccoli dish was inedible and the wrong drink was delivered. I said this to the delivery driver but he just gave me a look of contempt and handed me it anyway.
Catherine . 2017-07-16
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I can't believe the danger these people are putting themselves in with regards to allergies, generally you order vegetarian foods you expect to avoid shellfish! I'm allergic to it and luckily didn't touch my "veg fried rice" and low and behold my sister finds a shrimp in it! I'm utterly disgusted and don't think I will be using this app to order food anymore as the food I have ordered from it has been of shocking quality for the price that we are paying for it!
Alex . 2017-07-14
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I can't believe the danger these people are putting themselves in with regards to allergies, generally you order vegetarian foods you expect to avoid shellfish! I'm allergic to it and luckily didn't touch my "veg fried rice" and low and behold my sister finds a shrimp in it! I'm utterly disgusted and don't think I will be using this app to order food anymore as the food I have ordered from it has been of shocking quality for the price that we are paying for it!
Alex . 2017-07-14
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I have been a customer for over 8 years but this will be my last order. For the last 5 orders the Hot and SOUR soup has been very sweet. As this is my favourite item I no longer want to be constantly disappointed.
Stephen . 2017-07-09
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First order and was very impressed. Good selection of food, well packaged and good quality. Delivered in reasonable time.
Loretta . 2017-07-09
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I have been a customer for over 8 years but this will be my last order. For the last 5 orders the Hot and SOUR soup has been very sweet. As this is my favourite item I no longer want to be constantly disappointed.
Stephen . 2017-07-09
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First order and was very impressed. Good selection of food, well packaged and good quality. Delivered in reasonable time.
Loretta . 2017-07-08
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The food was terrible, from the freezer, had no taste and soaked in soy sauce. The coke did not come and they said, sorry the driver gave it to someone. They asked me to ask Just Eat to refund the money!! Terrible!! I will never order this shoddy takeaway. I wonder who are those given this place a good review! Were those are revenge review, to delude others to make the same mistake like them?
shamira . 2017-07-02
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