wagamama in Derby

Was such a great restaurant but the prices have increased and the amount you get has decreased. Why are you giving one chicken fillet for a Katsu curry now? And they use to be way bigger. I had to ask if I’d ordered a kids portion by mistake. Very disappointed and sadly won’t be back.

The staff are great, we explained one of us was deaf, so they moved us to a quiet corner of the restaurant and turned the music down for us. 10/10 for that. But the food was SO GREASY. I've never had a wagamama's that greasy before, there were literal oil splashes on my gyoza plate. And all 4 of us were feeling sick and stuck to the toilet on and off all day afterwards. Hopefully it's just a one off and not a change in how the food is made normallt because I love wagamama's and don't want to stop going.

Food and welcome we received on arrival perfectly fine, if it wasn’t for these 2 factors I’d have given 1 star. What ruined the evening was one waitress in particular… started off friendly and approachable but the longer we stayed she became hostile and rude when we asked for more drinks, unsure what we did as paying customers to be on the receiving end of this. Would be put off returning in future.

Dreadful experience. Went on a work night out after a truly awful week for our team. 1/2 the team had spent 90 mins stuck, so we were much later out than planned. We'd checked with the Wagamama team that it would be ok to arrive late & they told us it wouldn't be a problem. By the team we arrived, we were in high spirits as it felt like the evening wasn't going to happen. We ordered drinks, then food - good to go. But on trying to order another round of drinks, they refused to serve us because we 'were disturbing other diners' - there was one other table of 2 on the other side of the restaurant. It felt very much like it was 9.30 & we were the only table waiting on food, so it was easier to get rid of us than let us enjoy our evening. The manager was really unpleasant - totally lacking in people skills. Our evening was ruined. Not cool Wagamama.

I decided to come here for a spot of lunch today, and I just wanted to take time out to show some appreciation to the staff members Zoe & Ben, I was dining with my baby and a little anxious as she's at the stage where screaming is her favourite thing, but thanks to these two I didn't have to worry about how much noise she was creating as the kindness they shown was beyond anything I was expecting, not only was the food phenomenal, but Zoe and Ben are a credit to the company, and I can't wait to visit again. Thank you guys, from a extremely happy and greatful customer :)

We always love dinner at Wagamama. This time we were in Derby and couldn't miss it. 🙈 Even if quite a few people were waiting for a table we waited patiently and in less than 15 minutes we were seated. When the vegan chicken ramen was removed from the menu, I must admit, I was quite disappointed, I still am, but the other veggie ramen will do. The vegan k-dogs are a must-try from the new menu. Yammy yummy ✨

Amazing food and service, especially from our server Heather! Super lovely and attentive, checked on us frequent and made us feel cared for and looked after. The teriyaki steak soba was absolutely delicious and piping hot, the kimchi was fresh and cool and the best I've had so far, and my bao buns were so flavourful and soft! Overall lovely experience and I'm so appreciative of the warmth from both the staff and the dishes...

Tasty treat!! You certainly leave feeling very full!!

Great food and service from Morgan! Nothing too much trouble.

You don't get enough food for your money here. I ordered vegatsu but it had a really chemical like taste to it. Not sure what that was ? Tasted a little like cleaning fluid. The salad wasn't nice, far too much rice to accompany it. My family felt the noodle bowls were not very tasty and another meal was also mainly rice. It's a bit of a rip off.

Ate here for dinner today, the food was great, we were served by Robyn, she gave amazing service and is a very lovely person :)

The food was but expensive so I expected a lot more quantity, I ordered the firecracker chicken curry and got about 4 small bits of chicken in it. It really is poor value for £15 and still hungry afterwards.

Visitng derby this weekend and popped in for a waga’s. Very pleased with the fast service and also Ama is great; especially as we’re not from the area - she was super helpful in recommending places to go for our little night out! Super cute, funny and fab customer service !! Thank you! Xxx

Id say wagamama would be an ok place to eat if you're new to southeast Asian food. Unfortunately when compared with places like Moonsha, the food isn't all that impressive. Portion sizes are good, however the prices are steep. The fresh juice drinks were nice (£6), and the crispy squid was also good (£8.50). The beef ramen was a big let down (£16), very little taste, the kimchi was very weak, and the noodles were basically mush. Id rather spend a few pounds more to dine at an authentic restaurant than at wagamama.

service is very good but not the food

Visited for lunch during an outing with my daughter who was dress shopping for a wedding. We also did a bit of Christmas shopping. We both had the vegatsu curry and it was tasty and filling. Came out quickly too. ✔️ Restaurant was clean and tidy and food hot. Can’t fault it. 👏👏 Looking forward to when they go full plant based in the future. 🤞 for the animals, our health and the planet.

Had a really nice time and experience. Service was great food was brilliant 👏 👍👍

"Enjoyed a fantastic lunch at Wagamama Derby today! As always, amazing food and spot-on customer service. Left my wallet behind but got a surprise visit from Vanda at 8:30, who kindly returned it after her shift. Huge thanks to the incredible team at Wagamama Derby – can't wait to return!"

Great place and great food. Staff are always welcoming and provide great service throughout. Hats of the chef's also they work extremely hard and create great dishes! One of our favourite places.

Food is great, friendly service and great location for shopping and the cinema. Good choice for meat and vegetarian diets. On the negative, the food is expensive and weirdly, the seating doesn't fit two largish men sat side by side.

Ama was a great server and was extremely funny and kind! Put us eighth at ease and clearly explained how the restaurant worked. This is the fastest our food has ever come and it was DELICIOUS! Highly recommend!

Tried to visit today with a small child, who would eat nothing from the menu, so we got a small portion of fries from across the way for him to nibble on while the adults ate. Stated this to the first waitress and pointed out that we would be getting him a drink, and she had no problem. We were just about to order when another waitress came up and in no uncertain terms told us that if we wanted to eat five guys we should go there as they “had their own kitchen”. While we wanted to eat here we had to think of the hungry child, plus the atmosphere, so left. We have had the same situation many times and waitstaff are normally understanding and appreciate what kids are like and have never had a problem, including at this branch before where we had been given a plate for him to eat his chips off. Perhaps as they were quiet, late on a Monday night, the waitress who told us to leave didn’t want the inconvenience of customers? We were as polite, friendly and honest as it was possible to be but were met by rudeness and a lack of understanding. Will not return.

Some items were not available, because of fridge issues. Overall quite good

Wonderful food as always staff very lovely popped in for some lunch while shopping. Will definitely be back

My fiance proposed to me at the restaurant , it was really wonderful, the staff and the manager are so nice

I went for a birthday meal and the food was just amazing! The server was also incredible and even offered a free dessert for my birthday, which just made a nice night that much better.

Had a lovely meal Monday evening, the staff were attentive food and drink came out quickly and was all really good!

We ate lunch here while out shopping at Derbion. We received a friendly greeting and explanation about how to order and pay. Our bench area was clean and nobody sat next to us. I ordered the Gochujang rice bowl with silken tofu, which was delicious. We didn’t have to wait long for our meals, and check out/payment was quick and easy.

First and last time I will go to a Wagamamas. My back is still aching from the most uncomfortable benches I have ever sat on. Felt like torture just sitting there! Starter was ok but expensive for what it was. The steak noodle main was ok however I couldn’t understand why my partners was cooked medium and mine was nearly raw. I just got the feeling food was being rushed out. At what’s the weird scribbling on the table by the waiting staff for? Also every 2 seconds waiting staff were interrupting us for something. Definitely not my scene. Much nicer places to go.

Very basic food for the cost -having said that -the establishment appears manic with appreciative customers . More likely to order a sandwich than return .

Alex was nice and brought us food

Quick service, friendly staff, food good, and was given some free samples to try too. Was supplied frequently with glasses of water without the need to ask.

wouldn’t reccomend. waitresses were nice so i feel bad posting but the food was very disappointing, steak was tough and noodles were very flavourless i had to drown them in soy sauce and even then they weren’t worth the £17. would genuinely rather eat a bowl of super noodles even if it costed £17.

went a couple of weeks ago with my mum, the food was completely overpriced and my mum chocked on her food, the waiters stood there and watched and did absolutely nothing and the rest of the restaurant was laughing, if i could give 0 stars I would, terrible service here.

Aleks was fantastic at serving us, very attentive and helpful with suggestions 😊

This is my favourite place to eat in Derby. The food is exceptional, staff all very friendly and provide brilliant service, and the atmosphere is great. Plenty of vegan/veggie options. Love it.

My first visit... Fantastic food... Great service... Well done.

Delicious food, consistent with Wagamama’s repute. We went there for brunch. I had steak tiryaki soba, & absolutely loved it. Chilli squid is a great starter to try if you want something light to enjoy while waiting for main course.

Please note that this is not a review of the restaurant, but of a home delivery via Deliveroo. The order consisted of two hoisin pulled duck buns, two Korean barbecue beef buns, one chicken teriyaki donburi, one beef brisket teriyaki donburi and two white chocolate and ginger cheesecake slices. The buns were stone cold and had to be reheated. The two donburis were barely warm, contained a very small amount of meat each and had to have the salad, grated carrot etc. picked out so that they could be reheated to an acceptable temperature. This was fiddly, inconvenient and annoying and not what I had in mind for a relaxing birthday meal for two. The rice on both donburis was a sticky, slimy lump of mush. The only thing that prevented a solo star were the cheesecake slices which were nice, if small and ridiculously overpriced at £7.50 each. Quite frankly, I wish I had stuck to ordering from our usual local Indian or Chinese restaurant where we would have received a piping hot, properly cooked meal at a third of the price of this dismal effort. Overall, an unsatisfactory and expensive mistake; one which I do not intend to ever repeat.

Food was lovely as usual. Unfortunately it was freezing cold inside. Staff said it's either on or off! Our server was ok,but she didn't check in with us after she brought the food to us.

The food was absolutely amazing per usual 😩 Dan was a lovely server and even gave me a bigger glass of water when I kept getting small waters on repeat.

Like many others I love a good takeaway but this wasn’t one of them. My order was: Shu’s shiok chicken but I received a luke-warm pathetic amount of food for over £13 and I was still hungry after it. Do NOT order from them through the Deliveroo app.

Visited Derby by train as a birthday treat for my husband to experience the Wagamama cuisine. Lovely service, fab food and drinks, clean tables and toilets. Will certainly visit again.

My daughters and I visited the restaurant few weeks ago and it was a great experience. Food was tasty, big portions and the good thing is you can just pay by phone. Very friendly service as well. We went for the ramen and the vegetarian katsu. The week after we decided to order online and pick it up. It was easy to do, food was hot when we collected it and when we got home (we live 10 min walk from it).

The food was just as you’d expect from Wagamama, tasty, hot and fresh. The service we received from our waitress was excellent too, friendly whilst professional, and very attentive throughout. Unfortunately whilst our starters arrived someone threw a beer bottle from a balcony two floors above us and it smashed directly behind my son, missing him by just a few inches. Very scary stuff. Our waitress was genuinely concerned and watched the balconies above us throughout our meal to help keep us safe. She made the manager aware who popped over to ask if we were OK. Sadly it ruined the meal as we then rushed - and were having to look all around - because we didn’t feel safe. Our waitress was great and did what she could to reassure us (the manager much less so).

Most of the staff looked tired and/or miserable. Food was only warm and small portions. Hardly any mushrooms in my mushroom noodles. We did give feedback at the time but no-one responded. After many very positive experiences at Wagamama in Nottingham this was very disappointing ...Will not be going back and would not recommend.

Arrived in the afternoon and ordered 'Yaki Udon', 'Tantamen Beef Ramen', 'Fried Duck Gyozas', 'Salmon Gyoza', 'Tama Squid' and two drinks which were 'Carrot Cleanse' & 'Asahi'. Everything was absolutely delicious! Staff members were friendly, welcoming and environment was cosy. The overall total was £70.10. Would definitely recommend this place to anyone.

Was served by Lily and Heather on 22.1.23 and they were super sweet!! AMAZING waitresses and made our time at the restaurant beyond fantastic

Never had an issue with Wagamamas in the Derbion. There was a queue outside but it wasn’t a long wait and staff always kept you updated with an accurate time (they didn’t appear to be rushing people inside either). Never had an issue with the...

We had never been to Wagamama before, but we enjoyed our experience there. We received a friendly welcome and the process was explained clearly. I really enjoyed my no-duck donburi, and smoked chocolate caramel cake. The cherry blossom lemonade was amazing. We were told that...

We had a couple of mains from the extensive selection of plant based options with the mixed mushroom buns as a starter. Delicious as always, great service and a comfortable, pleasing dining environment.

Great food and environment, shoutout to our server Irina, always coming with great recommendations and a very kind manner. Will definitely come back.

Definitely recommend Wagamama’s in Derby city centre. Good customer service but an extra thanks to the Chef Joe. What a great Chef.

Came here with my daughter as she had never tried it before. Didnt wait long, although did see the queue getting big behind us. Food was great and hot and staff were sound. Will definately pop in here again

Amazing food, quick service. Everything you could want. Food was excellent. Tana was also amazing, very tentative.

first time coming here and ordered for collection. i ate within the 5 minutes of collecting and it wasn’t as hot as i would like. me and my partner both ordered the katsu chicken curry with 2 sides, duck buns and plain noodles, i was...

As always Wagamama give us tasty food. For starters; Gyoza, two different types, fried duck & steamed pulled pork, both were tasty. We also went for the; Mixed mushroom hirata steamed buns, unfortunately lacked flavour & were slightly cold. For main courses; I had the...

Great service from Ben and James and Ben gave above average service and advice on menu. Food was enjoyable by both myself and my wife and we couldn’t fault it,the drinks are amazing too.

Very nice katsu curries and bao bun korean beef kind of side. Children's meals always nice here. Only downside was a small amount of 'past it' (black) lettuce in the side salad.

Never lets us down, amazing queue times, friendly staff, and always clean. We have our favourite meals here and felt it was time to recommend them. The food is always amazing. Never overcook the rice or noodles. The flavours are great and beef if you...

Food was delicious. Service by Adam was amazing, very friendly and paid attention to detail with our order. We did visit on a busy Saturday afternoon and unfortunately our food didn't come together. Although slightly disappointing was pleased to recieve a discount on our overall...

Ordered with my partner 'Shirodashi Ramen', 'Duck Donburi', 'Tropical' and 'Up-Beet' juice and they were amazing. Customer service was great, welcoming and friendly staff members. Cosy atmosphere and hygienic. 👍

Fantastic food and fantastic service from very attentive staff.

The foods really nice as always, and the waitors are really welcoming and attentive, particularly Ana who gives some really great recommendations for side orders that are delicious.

Flipping dilociouse , fresh nice amazing, my four year old enjoyed and felt welcome , the price isn't much more you would pay for a ofc or MC Donald's and it's healthier tastier , so it's priceless

Great place and staff are amazing

Very, very, very busy- couldn't get in with queue of over 30 mins just to be seated. (See photo for queue)

Always a pleasure to dine at Wagamama.

Wow The Canned Tuna was nice with the Ghostbuster Peppers

It was very nice but spicy I was on the toilet all night

Never been here so I don't no why it's here

Got the wrong food and the drinks arrived after the starters which wasn't great won't be going again in a hurry poor service all round

Really nice food and staff, good experience all round!

we got served an amazing meal at derby wagamamas along with some 10/10 service from a women called tana, she definitely needs a a pay rise. Also she should be promoted to store manager. but this was an amazing experience!!!!

Me and my boyfriend visited this restaurant and was greeted by the lovely Tana, she was very welcoming and very friendly. She helped us understand the menu, and took her time to run through it all with us. The food we had was exceptional and...

Lovely meal last night, food was awesome,and JJ who attended our table could not have been more helpful. Really. Enjoyed it.

Never leave here unsatisfied. Fantastic atmosphere and amazing good!

Always quality service and food to match

Very disappointed. By far the worst wagamamas I've visited. They had run out the of sprite and Coke zero, ordered prosecco it never arrived. The only drink available was tap water. The food was poor. Tofu firecracker, under cooked tofu. Tantanmen Raman was just a clump of over done noodles in a bowl. Really spoiled a birthday meal out especially after waiting 20mins for a table.

Nice place bit of a queue to enter. I have a vegan chicken and noodles dish was not tasty just very hot with chillies to me. Wife had a curry she liked. Very varied menu Korean type and far eastern food. Place was safe from covid good table spacing and thoroughly cleaned.

James was a great, he took care of all our needs. A credit to the team I say, felt well looked after and will be returning again soon! Thank you

Just had a great meal at Wagamama in Derby. Our server Adam was an absolute pleasure, the food was delicious, and the service was great! Will definitely be coming back

First experience back after the lockdowns and once again never disappoints. The Gyoza’s and Ramen were full of flavour and the customer service was excellent, me and my friend had a staff member serve us who was new to the role, and she even asked if we had any allergies before ordering, something that no restaurant has asked us before, so to say the staff member was new she handled her job really well, would definitely recommend visiting here again.

Amazing as usual! Long queue but moved really quick so we were in in just over 10 minutes. Our order was out in minutes literally. We always have a number of starters to share and a few mains so all are happy! Friendly servers always look happy. Great time always

Great menu. Superb service. But small portion sizes is a let down :-(

Their teppenyaki is the worse i’ve ever tasted. The sirloin steak was really chewy and from the taste it seems it must have been boiled as part of the preparation.

Their teppenyaki is the worse i’ve ever tasted. The sirloin steak was really chewy and from the taste it seems it must have been boiled as part of preparing it.

Love it all staff so very friendly xxx

Very nice experience. We only popped in for an early lunch and would definitely recommend the steam buns.

Friendly and efficient staff, clean restaurant, quick service, new vegan sides were interesting to try - ribs were nice but won't be swapping the chilli squid any time soon though!

Great food and plenty outdoor seating

Lovely staff, nice food, lost my bag and they kept it safe for me till I'd realised haha, looking forward to coming back

Nice ramen, a different kind of ramen style when comparing with Japanese native noodles, but the soup is strong enough and the pork belly was so delicious!

Great food, great service, fair price

The food here is terrible, tasteless ramen broth, more like boiled water with a bit of under seasoning. Ramen broth should be very flavourful, the noodles are not fresh. Having lived in Asia for many years and visited Japan a number of times I know...

Great food and great staff! Very nice food, especially the duck donburri. The wait staff were nice and welcoming. Our waiter, James made sure we had everything we needed!

We had to sit outside because there was no room for me to sit with my wheelchair but it was okay, servers were always coming and going. The smoothies were delicious and worth a shot. The food unfortunately came out at different times, I was waiting about 10mins whilst watching my husband eat his. I expressed my unhappy thoughts to the waiter and he explained why but I thought their timings should be better. All servers were happy and lovely to talk to. The food was delicious, and nice to try something different.

Fantastic place, lovely staff, & great food. Came here a few weeks ago and made them aware of my nut allergy. The level of care they went to so that I felt reassured there would be no potential risk was something I’d not experienced in other restaurants. Would highly recommend to anyone.

Great experience, food was delicious, thanks Lily for fab service

Good food but I bought meal with a beef and there was very little meat. They should give more. Looks like they try to save on it