Wagamama in Cheshire West and Chester

I go around certain pubs, grills and restaurants in Ellesmere port and I personally think this my 2nd favourite one (My 1st would be KFC).

跟团来购物，午餐自己解决。outlet里面不多的亚洲餐厅，服务很不错，协助点单，调整口味(去辣)，就餐期间也主动询问了两次用餐体验。米饭类和面类也挺适合亚洲人口味。

We're fairly used to eating at Wagamamas but now and again we eat at one that just seems to go completely overboard on the spice levels. My wife, being a supertaster, really doesn't like any level of spiciness on her food so we chose what we thought would be the mildest meal - only to find that even the shredded carrot on the noodle bowl was really too spicy to eat (She soldiered on bravely though). Not sure if it's a recent thing with Wagamamas but it does feel like all the non-spicy options have been removed from the menu (which also seems to be shrinking every time we go). I ordered the Yasai Katsu and even this was spicier than normal, but at least Wagamama hasn't gone down the route of shrinking their portions, you still get a very generous helping of your mains which is good. Service was great, place was clean even though it was very busy. Only thing I'd like to see is some plainer options like a half decent non-chilli based pho or noodle broth for the picky eaters.

Ate here with family & although our waitress was good & the food arrived quickly, the dishes were grossly over priced considering the portion sizes & lack of meat. For example the Pad Thai chicken & prawn (item no. 48) was full of fillers (cheap stuff) like noodles & beansprouts & had only 4 small prawns & a few tiny (1cm) pieces of chicken. Considering the price of chicken (£4 for a 2kg chicken) & prawns (£2 for 250 gm) in a supermarket, I calculated the total food material cost to be less than £1 - which means the profit margin (at the sales price of £15) is above 1400% ! This clearly shows the extreme greed of the Wagamama owners because normal restaurants typically operate at margins of 20 to 100%. Of course, Wagamama will argue that the labour cost is excluded in this calculation but considering that the food arrived within 10 minutes, the labour cost at £12 per hour works out to around £2. Another dish, Yaki Soba chicken & prawn was again all noodles with very little meat and looking through the reviews I can see customers in 2021 & 2022 complaining about high cost & low meat content. These overpriced dishes are a sign of the cynical attitude & strategy of the owners to maximise profits instead of trying to delight customers with good value - so that they will come back for more in the future. Considering that most customers visiting Cheshire Oaks visit from near & far to get bargains on designer brands, and may not visit that often, the owners strategy appears to be working and I wouldn't be surprised if other restaurants in Cheshire Oaks have the same strategy ! I certainly will not be eating at Wagamama again.

We ate here midweek but wish we hadn’t. The waitress that sat us at the table was lovely. But the waitress that served us looked totally fed up and miserable. She didn’t smile once and our experience got worse from then on… The food was cold and tasteless. The nicest thing we ate was the tenderstem broccoli. We will not be back any time soon!!

Hi, I was at Cheshire oaks today and went for a meal at your restaurant there. It was quiet as the place had just opened not long ago, we were told to sit down and we would be served. But we were ignored and forgotten about, the waiters walking past us. This was for around 15 mins to the point on where I had to ask for service. There was only 4 to 5 tables with people on them and you could see they were waiting to be served also. The food was amazing but the lack of responsibly from the waiters wasn’t great.

Always amazing service and great atmosphere Very very busy and good all comes out at different times. But the staff seem happy and chatty and even dancing at times. Love coming here

Went in for early dinner, restaurant about half full. Was handed a menu and then nothing. Seven staff at the service area talking. Asked if someone could take our order, nothing. Asked again, said they were busy. Nothing. Walked out. Management need to take full responsibility as the serving staff were all very young.

visit to Waganama dna 10/07/2023 waiting for the order relatively few people service tragic one girl serving Jordan the rest of the staff walking around the room zero interest. We are here once a week for dinner but it wasn't as bad as today service working today probably as punishment. After waiting, we got one ramen because the lady wrote the order for only one person, some misunderstanding with such service

Lovely meal as always, staff were amazing once they found out my fiancé has a nut allergy. Thye couldn't have done more to make us feel at ease and assured we were in good hands. We had chicken gyoza and crispy duck steamed buns which...

I've never eaten here before, always up for trying Asian food. I would definitely go back. Absolutely beautiful food. Portions were perfect, fresh and tasty. Service was excellent no waiting, and the staff all were so friendly and helpful.

Amazing food. Buzzing fast atmosphere. Food comes at different times with made it feel more sharing and tapas style! Loved it

Have eaten at Wagamamas for many years now and have always enjoyed the food. Until today when the server Meg decided to place a vegans order to include meat. When this was pointed out there was no applolgy, no comment or anything. We had to...

I decided to come here for my birthday and I wasn’t let down, the food was really nice, the server was brilliant, she took our orders and the food came really quickly, it was worth the wait and it was worth every penny. I love...

This was again. And incredible experience. Emily was such an incredible waitress and she made us feel at home once again. Wagamamas is still the best restaurant for atmosphere, friendly faces and quality food at Cheshire Oaks

Really disappointing experience. We’ve been to loads of wagamamas and always had great food and service - but not at this branch! Food was really bland. The staff looked bored and miserable and just stood around either chatting to each other or cleaning the restaurant...

Really impressed, polite, smiley and helpful staff. Service was prompt and food was delicious. Great that I could pay from my table, using the QR code. Overall a great experience.

Shocking Food Service Ordered Staters and my Partners meal came out first is was freezing cold When spoke to manager he was rude and no apology for the food been cold So paid for drinks and walked out Shameful Service from the manager Will not...

The food was incredible the Bao buns were amazing. I will say we almost left because no one even acknowledged us on the door for 20 mins. We actually timed it. After we were acknowledged the server couldn’t do enough to help us. Would go...

Came to Cheshire oaks for a day of shopping, and of course a visit to Wagamama is a must. I had my favourite udon meal, gyoza pulled pork and peach drink. Came home really happy with my choice of foods.

We came 25/02/23. The food was brilliant, very tasty and flavoursome but was not a fan of the food coming whenever it is ready. I prefer to have everything arrive at the same time.

We’ve recently started coming to Wagamamas with our two young children (5 and 2) and we can’t recommend it enough. The service is always excellent, food delicious and the children’s meals always come out so quickly and cut up perfectly for a toddler to feed...

I can honestly say this is my favourite ever choice of restaurant. We absolutely love the food, have never had anything we haven’t liked and we have tried most things on the menu. We also like the fact they change their menu as well, giving...

What a lovely end to nice Saturday out shopping with mum. Adam who served us was so lovely and attentive the whole evening making sure we were looked after and catered for our needs. Being fussy customers with allergies and intolerances, it’s nice to see...

Called in for lunch quite early as there wasn’t anyone waiting to go in when we passed. I had the ginger lemonade to drink which was refreshing and chose the chicken gyoza ramen to eat. The meal was very tasty, although there was far too...

I have been to Wagamamas at Cheshire Oaks a countless amount of times and its amazing. Sandra our waiter was super friendly and helped me and my friend so much. She recommended her favourite meals and such and they were delicious. I unfortunately don't have...

Great service and food as always! Our server Kacey was very friendly. Dan was superb, there was a small issue with my dish and he did not hesitate to make sure this was rectified. Also gave us some great tips for the vegan food for...

Just what we needed during a shopping trip at Cheshire oaks. Thankfully only a 10 min wait for a table at 145. Service was ok at first - good welcome. Order taken fine. All arrived in good time. Wifey loved her sobu noodles. Son enjoyed...

If you’ve just had a long day shopping this is a great place to stop for a refuel. You can’t book so you just turn up. The chairs are wooden benches but quite comfortable. The food is cooked at the same time so my started...

It isn't often we get to Cheshire Oaks but when we do, the highlight of the day is having a Wagga's. Once again today, we weren't disappointed. Ant served us. We were early customers and the restaurant was almost empty when we arrived but was...

99% of the time I will come here every time I am at Cheshire Oaks! Food is always amazing - flavourful and good portions. Staff are always so friendly and accommodating and have no problems if you want to change parts of your order!

Very impressed with the kindness of staff at Ashton , it was a freezing night and I asked if they would do a hot meal for a homeless man outside , they provided a hot meal and hot drink for him and wouldn’t let me...

Food good as always! We had vegan gyoza, vegan ribs, bang bang cauliflower, chilli squid, grilled chicken ramen, duck donburi, miso and some drinks 😁 service was okay, all of the girls looked a bit bored and looked like they didn't want to be there....

Excellent service friendly environment food delicious enjoyed our visit to Wagamama I had prawn fire cracker with a green tea

I used to love this place but since I’ve started making my own ramen at home I can really see what others mean by how bland the broth is here, covered up by too much spice. Service was terrible, waited ages for our drink orders...

I haven't been to a Wagamamas in 10 years, never wanted to rush back. Anyway, an accident on the M56 led us here. Mowgli's was in darkness so we had to find somewhere else. The Mrs wanted to go here more than me. Didn't want...

Based on the reviews, we opted to have lunch here. However, foodwise, it was rather disappointing. The duck gyoza was rather bland and the skin was thick, while my wife did not enjoy her chicken ramen at all. The noodles were nice, but were more...

This was my 1st ever visit to Wagamama and all I can say is “”why haven’t I been here sooner?” The food was amazing and even my lunch friend, who has been many times before, saw stuff on the menu they hadn’t tried……. I’m really...

Absolutely lovely service from Leah last night, made me feel really welcomed and occupied for. Food was unbelievable as always

So arrived at 7pm, had to queue until 7:30pm, clearly 8 tables free outside seating area, counted at least 8 indoors?? No idea why we had to wait so long. Eventually seated, outside as requested. Ordered sides, which waitress said ‘ I’ll send those through...

Food was ok. Ramen was served luke warm. Service was very strange as the dishes were brought out one at a time me and my wife had almost finished by the time my sons food had arrived now being in the food industry myself normally...

Two out of our three meals were burnt, otherwise pretty tasteless. 3 tiny bits of chicken in the Pad Thai...which was nothing like a Pad Thai. The only decent part of the meal was the good service from the staff.

Great food, great menu and great service from our server - Sophie! We loved the vegan offerings! We’ll be back soon, thanks!

Disgusting mounds of grease soaked in fat and oil. The most tasteless, overpriced bit of filth I have attempted to eat in a long time. £7.50 for a beer?! And the food is just literally shocking. Coming from a chef myself, i must say.. avoid...

Kemin had amazing customer service, he was really good with our little girl and she loved chatting with him during her meal, definitely made the meal easier with a 2 year old. Ant was really helpful with dessert suggestions and they made a brilliant team.

Quick and early lunch for us today - and the food was fantastic. It's really good value here, when you think that for the same price in most decent cafes, you'd get just a panini and side salad whereas we had a large plate of...

Food well presented,Staff helpful and pleasant, Unfortunately ran out of Non-Alcoholic beer, Reasonable priced bill at end of meal, Seat uncomfortable after about half a hour, Overall tried and not high on list of return

we had a lovely meal and our attentive server, Ant, looked after us every step of the way - he was helpful, friendly and efficient. The food was perfect! it was fresh and exactly as described on the menu - our favourite was the white...

Had to queue for about 20 minutes outside with a hangry 7 year old was a bit of pain but at least it was warm weather. Sat on a table which is sort of build for 6 but in 2 sections (as they are) when...

If Frankie & Benny’s did Japanese food… So lacking in flavour and freshness. I had a peach iced tea and my glass looked like it hadn’t been washed since it was first made, it had about 7 different lipstick stains, 400 different finger prints. I...

I love visiting Cheshire Oaks. And recently I have been looking forward more to pass by and have a meal in Wagamama. I have been trying different starters and meals, all tasted amazing. I cannot wait to go back there again.

Went with my husband and enjoyed a Katsu curry. He was punching the air with his meal, although I have no idea what he had, and seemed to like it so much he finished mine! Brill staff.

Amazing experience. First time there. Wonderful staff and excellent food and service. Wonderful. Had Katsu curry which was amazing.

Ordered a prawn & chicken yaki soba on clickncollect only to find they had forgotten to add the prawns, chicken & pepper! Sorry after a hunt through the mountain of noodles I found 4 prawns, minuscule amount of tiny chicken bits and 2 pepper slices....

We visited Wagamama earlier today. We were left very unimpressed. The food was well off the mark. We ordered duck bao buns and they came and were soggy and the buns were torn. The main was chicken ramen. This was not hot and the chicken...

the atmosphere at wagamama was great, they are very strict on allergies, which is perfect for my mum who is allergic to artichoke

Once again we planned to visit and once again we were put off by the massive queue to get in due to the policy of not allowing bookings . This is our third attempt to eat here but I'm not standing outside for 30 plus...

Food was reasonable, Drinks very expensive. Far too much vegan food on menu. Why ruin a duck dish with vegan mayo?

Staff were very attentive, the food as always was yummy. Holly our waitress went above and beyond to look after us. Until the next time………..

the restaurant was not to busy at 8pm. not sure that social distancing is a thing in Cheshire oaks... you have someone placed on your table next to you. the menu was limited as there were a lot of things out of stock. i do...

It just never disappoints here! This time, we were served by Georgia - who has bags of personality and was very friendly and helpful. The service was quick, the food was fantastic (as usual) and the price was very reasonable. We visited very early for...

Me and my mum were really excited to visit here after hearing such rave reviews. Unfortunately for us, it fell far below our expectations. Firstly, the server (who was lovely nevertheless) brought out the wrong food. This was ok, mistakes get made, however it took...

We visited Wagamama for a meal and unfortunately my partner ordered the wrong dish (our fault entirely) however our server, Rosie was extremely kind and understanding and took it off the bill for us while we ordered a different dish. We didn’t expect her to...

We visited on our anniversary before going shopping and have to say, you were so accommodating. We arrived and we’re seated quickly, my husband has an egg allergy and this was highlighted to the chef and manager and had stickers on the menu to reflect...

We ate here this week and were well impressed. We queued for about 20 minutes outside but once inside, the service was quick and efficient. Good knowledge of coeliac disease and cross contamination. Manager took my order and delivered a tasty gluten free dish that...

Didn’t know what to expect, 3 of us hadn’t been before but a friend always talked about it. Very impressed at the quality of the food and fresh, ‘clean’ ingredients Service excellent to start with but not so good after the initial order although not...

Went to wagamama in September, I was super impressed. The service was outstanding and our waitress, Elle, was super informative about the change in recipe of the noodles. Such a lovely and funny young lady! Well done wagamama, and well done Elle. We will definitely...

the service and food was amazing, ellie our server was lovely and looked after us so well. and even recommended dishes for our tea. would definitely come back

The restaurants policy is the good comes out when ready but experienced massive lags between everyone’s food coming out (about 30 minutes). The idea is that the food comes fresh and hot but the food was barely warm and tasted very average compared to other...

We used to enjoy Wagamama, but having been there twice recently I find that the portion size, choice on the menu and taste have deserted this once quality restaurant. Everything now seems to be sparse from the dipping sauces to the drinks. What was once...

Sooo… The starters were delicious and surprisingly filling! I had the tempura vegetables - 10/10. I would highly recommend these to anyone visiting! My family also ordered the mushroom bao buns, wok fried greens and chicken gyozas. All of these dishes were lovely!! I think...

We ate outdoors with our small sized well- behaved dog at least 15 times in Cheshire Oaks. Went there today only to be rejected on the grounds of a new Wagamama policy introduced 5 months ago. As we ate there outdoors with our dog at...

Outstanding visit on the way back from north Wales. The food is incredible and the staff are so welcoming and friendly. Every single one of them was amazing! Their customer service is second to none but the one who stood out the most was Belle....

Firstly I must say the two ladies that greeted us at the door need some customer service training! I asked if we could sit outside and they said yes but you need to check in on the app, this is fair enough as we have...

This was my first visit to Wagamama and I think it will be my last. I am a foodie and don't usually care of the price of nice food whilst socialising with friends. We both ordered different dishes to try felt that both dishes were...

I apologise for not knowing the name of the waitress that served us but my partner and I dined here on 4th December at 7pm table number 621. We’re regular diners here and rarely have an occasion where we do not enjoy the food. I...

We’ve visited this restaurant many times over the years. We have been extremely cautious since March due to the pandemic and this was the first time we have eaten out since. On entering the restaurant, we were approached by a chap who was very difficult...

Went to Cheshire Oaks Wagamamas earlier today and ordered a selection of side dishes and mains which were all great, but the banana katsu dessert was actually incredible. Bananas coated in panko breadcrumbs, deep fried with salted caramel ice cream and chocolate sauce. The combination...

My Mum and I decided to get something to eat at Cheshire Oaks one Sunday lunchtime. It was around 2:25pm and there was a queue outside the restaurant as, even without other restaurants shut due to the pandemic, Wagamama’s tends to be a popular choice....

The place was well laid out for all the COVID freaks and the servers were friendly and efficient. Starters were great. Chicken in the Ramen was dry and tasteless. Poor when it’s the staple ingredient for the dish. Superb cheesecake.

I hadn't been to a Wagamama before and was a little apprehensive as to what to expect! I needn't have worried! The menu was full of choices of delicious food. Social distancing rules applied. Track and Trace in operation. Orders and payment available at your...

We like to eat at Wagamama when we are at Cheshire Oaks. This is the first time since lockdown but it was a delight as usual. The Covid guidance was being followed. Sanitisers were readily available. The staff were brilliant and of course the food...

Had our first meal today out since the start of lockdown - we were quite nervous of what to expect but we needn't have been. Sanitiser at the door, all staff wearing facial visors, reduced menu to enable chefs to work at a distance from...

Rude staff. Member!!! Walking past here today 23rd August 2020 my husband needed the loo! These are located right next door.... I said to my husband I’ll wait for you over there.... well we where considering eating here how ever after being balled at from...

The improvements made to the Cheshire Oaks branch with respect to Clovis has changed within 3 weeks, this venue is always busy to a couple f weeks ago we were intrigued to seen how they did. It wasn’t the best to be honest, place was...

You know what you’re getting with a Wagamama. Never disappoints! We visited Monday evening during ‘Eat Out to Help Out’. It was very busy and we were unable to reserve a table prior. We waited in the q for almost an hour but we had...

First time to Wagamama and really enjoyed it. Food and service were excellent and the social distance measures were in place which was good to see. Next time we go to Cheshire oaks shopping i know where i am going to eat.

had my best trip to wagamama and it was down to a girl called shannon! she was funny, attentive and made sure we were comfortable with the new systems and menu. never giggled so much with a waitress, her laugh and humour made up for...

Can’t believe I’ve waited so long to try Wagamama, it was amazing Had to socially distance queue for around 40 mins as it was a Monday eat out to help out so it was expected Server took our order and we paid on our phones...

Ordered the Cod miso soba noodles and ingredients were really fresh and nice. Husband’s spicy beef noodles could have been abit better. Nice juices.

So happy to see it open, and thanks to Chris who took special care of us, my son is Autistic and was desperate to come. Amazing food, attentive service in difficult times.

Having seen a funky video showing how seriously they were taking reopening and were covid-aware we chose Wagamama as our first meal out since lock down. On first impression everything seemed fine - we got a nice quiet window table away from everyone, staff were...

After going for a few meals out following lockdown and being really impressed, we went to Wagamama in Cheshire Oaks. To say we were disappointed with the safety measures in place was an understatement. The restaurant was still rammed, with very little reduction in capacity...

they brought dishes out when they were ready, rather than all at once, which was weird but I got to finish mine first and then share my mates char sui han

We've been here a number of times and every time, even when it's packed to the rafters, the service and food is always great. The queue moves quite quickly and you get seated relatively fast and the. It's green tea and order and away you...

Great vegan options ... popped in at lunch time during a shopping trip , first time in this chain , great reception from staff , very helpful, food was delicious, I opted for the vegatsu 👌, with a nice glass of white wine , I...

Recently enjoyed early evening dinner, and just before it got busy (Sunday 5pm) SD was soon a queue for tables! Enjoyed the naked katsu curry!

shopping trip and quick bite wanted. called with my daughter. menu quite good but nothing different from last year. prompt service,busy surroundings to people watch. had tofu pad tai - ok but could have had more flavour and felt portion small. had mushroom dumplings which...

This was our second visit, we were served by Katie who was great. Food all really nice. Arrived in a weird order, starters after mains as it arrives as it is ready.

Had a lovely visit for my mum and sister’s birthday meal, food was great as ever, our server Victoria was incredibly lovely and friendly and looked after us so well, particularly because we had one allergy order and the rest of the diners were indecisive!...