Based on 6 opinions finded in 1 websites
Opinions
The bar was extremely busy with food and drink orders . Emma the manager came to the rescue .I watched her from my table . She showed all the attributes of a good manager . She calmly organised matters , she got stuck in and helped . She seem to glide across the floor showing a calm authority. The busy period was overcome , the customers were all highly satisfied . I was most impressed with Emma ! Top marks 👌
Keith Healicon . 2023-03-20
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We were really looking forward to visiting as part of our weekend away. When we arrived no one greeted us and we were left standing at the entrance for ages before seating ourselves due to such a long wait. The service continued to be poor for us where food we ordered was slapped down in front of us with the waitress not saying a word when we tried to thank her for the food. We felt very unwelcome. The food was clearly reheated frozen food and my partner ordered a superfood chicken salad which came very dry with vegetables gone brown and wilted leaving it smelling off and sour! The staff did not seem very apologetic and didn’t even clear the bad meal away from our table - we had to move it ourselves. Better quality food and service can be found elsewhere for a better price we are sad to say.
Maisey V . 2022-10-21
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We would not recommend this pub at all! We were really looking forward to our first visit as it looked amazing on the website. On arrival we were left waiting with no one to greet us. The service continued to be poor as the waitresses and waiters would just plonk food down in front of us without saying a word when we tried to thank them for our meals. Very rude! The starters were evidently reheated frozen food and my partner ordered a superfood chicken salad for their main. It came with very dry chicken and brown old vegetables leaving the dish smelling foul. We were able to swap this for another meal but the salad was not taken away from our table nor were the staff very apologetic. I personally felt bad for sending food back but as paying customers we didn’t feel very welcome or well looked after which is a shame as the hotel itself is lovely. Avoid this pub - can find nicer food for a cheaper price elsewhere.
Adam R . 2022-10-21
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Great service from gym receptionist Dawn Jenkins. Lovely smile and welcome. Many thanks Stewart Mitchell.
Stewart M . 2022-05-01
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Food was very nice just limited on options, but the staff at the bar and waitresses were beyond helpful, even at one point Googling places to go around the area to help out, Beth, Emily and manager Emma were very friendly and a good laugh at times
Matthew S . 2022-03-25
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Been regular visitor's here and members for years, in my opinion it's really gone downhill since reopening after lockdown. The prices went and portions went down. Menu is not appealing at all, all chips have a cheese sauce on that drowns it, the chicken tenders (picture 1) was £9!!!! For 4 this used to be £8 and u got 6. The only saving grace is the staff, they are wonderful and friendly always, especially Tom, Alex and Tracey. They do a great job all the time.
karencR6482GO . 2020-09-04
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371 Opinions
Service wasn't great. 2 tables that arrive after, received their food before my table. My pasta was dry couldn't eat it. Wasn't asked if our food was ok. This was at Ashton-under-Lyne.
2 Opinions
Absolutely disgusting. Cold food (probably because common sense evaded them and they put cold cans with hot food in the same bag), quality and quantity are NOT worth the price. Burnt chips with bone dry chicken (the few pieces of measly chicken you pay £3 extra for) and yet it's cold. Burnt food that is cold. So burnt it had fused to the foil tray. Ended up giving it to the dog and even he turned his nose up at it. This is a dog that will eat frozen chips by the way. Packaged that horrendously the toppings off the hotdog (the extremely scarse onions and ridiculous ton of mustard) had to be scraped out of the box to be put back onto the cold hotdog and soggy bun (soggy from the copious amount of mustard). I'd avoid this place if you actually want decent food, especially for the ridiculous prices they charge.