Based on 785 opinions finded in 5 websites
Based on 785 opinions finded in 5 websites
Nº 367 in 1046 in Hammersmith and Fulham
Nº 38 of 75 Italian in Hammersmith and Fulham
Opinions
This was family celebration. We went to Vicino on the recommendation of one of the party. Sadly, it must have changed management as it was unrecognisable. The silver service and caring waiters had been replaced by rude and unhelpful waiting staff, reflecting the attitude of the manager (owner?) who was just unpleasant. We asked to be moved to another table but this was denied notwithstanding that it was empty all evening. This is the worst meal I can ever remember having. The service was slow, and people were served at different times. It seemed throughout that we were being done a favour by reluctant staff. When the food did come, there were no redeeming features. The pasta was a congealed mass. The muscles were overcooked and dry. The lasagna was microwaved and stodgy. The gamberoni were shrivelled. The calamari looked as if they had come from a frozen packet. Even the asparagus special was ruined. I usually enjoy liver which should be of good quality and lightly cooked; what was served was of poor quality reheated in a sauce which can only be described as uniquely dreadful. The Pinot and Barbera were of very low quality and almost undrinkable. To cap it all the bill was substantially more than I anticipated.
Bill Sperco . 2024-07-08
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Poor service, low-quality food. Used to be white table cloth and attentive service but not anymore. We used to visit this restaurant for special occasions beauties of the vibrant and attentive service. My family, some who travelled from out of London, visited this restaurant for a birthday. But once we walked in it looked like a cafe not a restaurant. The service was slow and as though we were inconveniencing the staff to order or food. We asked to move to a large round table which would be more sociable but were told we couldn’t, resulting in many of us unable to hear each other - such a shame as many of us haven’t seen one another for some time. When asking for this request, the distain from the manager to why we were asking was very evident. The waiter even defended by quite aggressively stating that our table was fine and there is not need to move, to the empty, more convenient round table. The food quality was not what it used to and the wine was not great. I am disappointed to say the least. We will not be returning. So sad after the precious experience we had throughout 2023.
James H . 2024-06-11
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Very nice place I wait for my food like 10-13 min Everything was delicious
Iryna Shkrumeliak . 2024-05-07
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This was the worst meal with the rudest staff I have had for a very long time in London. The food was terrible, the service was consistently rude, we were given food we hadn't ordered, wine we didn't want and at ten were practically thrown out on the street. It was appalling at every level. And overpriced.
Victoria H . 2024-02-09
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Graziano is the best, his knowledge about the menu and wine is unbelievable, I recommend this place, the staff is amazing, the food was 10 stars 🌟🤩
estefane passigatto . 2024-01-10
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Went there for a Sunday afternoon lunch with the family. The place was not overly busy so we could just walk in and get a small table. The interior is nice and cozy and the service is friendly. We had pasta dishes which my wife really loved. I had the Carbonara which was very flavorsome and enjoyable (portions are very large so I could not finish mine). We also had the calamari, which were OK but I have had better and was not overly impressed. Overall an enjoyable Sunday lunch place.
Markus Massem . 2024-01-09
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Six of us went there for a birthday celebration. The restaurant itself is very pleasant and the food was ok to very good, depending on what the dish was. However, the service was far from perfect, especially at the end. We were given the bill before we had finished our meal (we hadn’t even yet asked for it.) Then before we had time to look at the bill and check it one of the waiters was standing over us with the card machine. Admittedly it was their closing time but surely a restaurant should give the customers a little leeway. None of us had ever before been to a restaurant where we felt so unwelcome at the end.
Mary B . 2023-11-27
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Lovely family-run feel and excellent food. Very generous portions!
Gabby Walker . 2023-10-30
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Such a Nice place, great tasty food and friendly staff
Marco Pasolini . 2023-10-28
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Typical Italian Restaurant, delicious cuisuine, very friendly service
Markus Grimm . 2023-10-24
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As a family on a Saturday evening after a busy day, we were looking for a place to eat near Stamford Bridge (sports bar full and not accepting children on a match night), we slipped into this little restaurant does not charge much and the surprise was total, warm welcome, fast service and the starter arrived, fried squid for the little one, bruschetta for Madame and arrancini for me a treat, the main pasta dishes were simply delicious. It’s very nice to find a real Italian restaurant where there’s not just the name to attract. A big thank you to the whole team.
noma . 2023-10-22
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It's was really good experience, good food and good staff.
Chirag Patel . 2023-09-15
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Had previously rated this 5 stars but felt the need to update my review. Service has massively declined from previous visits and it feels that at times it's for the sole purpose of grabbing every last pound. On our most recent visit we booked with OpenTable with the view of using an opentable cheque (I highlighted this in the original booking and also checked to make sure the restaurant was not on the exemption list). We arrived and ordered our usual bottle of house wine. We were then told that it was unfortunately out of stock so opted for the next one up at an additional cost of 4 pounds. When ordering we asked for a substitute in pasta (normal to squid ink) and whilst that does cost more we were told that it would incur a further 1 pound additional charge, which I felt was already offset having had to order more expensive wine. At the end of the meal our dining cheque was not honoured and no gesture of goodwill was given even though service was at 12.5 and we had already given the restaurant a heads up. The whole experience has left a sour taste and it is so disappointing that a once frequently visited restaurant with personable service has got to this point. Given this we will probably not be returning as Fulham has an abundance of good quality Italian food elsewhere.
Jonathan Brophy . 2023-09-14
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Good value, fam and date friendly - traditional, honest good Italian food
Alex Dragut . 2023-08-09
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While visiting the team at our London office, I was taken to this unassuming Italian restaurant about 0.5 miles or (0.8 kilometers) away. Living in the New York and New Jersey areas, having been to Italy numerous times, and having eaten food by chefs such as Lidia Bastianich and Massimo Bottura, I am definitely what you could consider picky about what constitutes good Italian food. Dining in at Vicino's and having their Lasagna Vicino was a totally unexpected and pleasant surprise. I also tried one of their veal meatballs and both items were rustic, delicious, and honestly tasted of home in the sense that you knew the person that made them loves their culture and most importantly the food he puts out in front of people. The flavors were all well balanced with nothing being too intense or assaulting your taste buds. The best thing about the food is that it tasted like home. For anyone that knows or has an Italian nonna, that is the vibe you get with each bite. All in all, I highly suggest. Their drink selection was also quite robust (with the exception of beer), but then again pubs are for beer and restaurants are for great food.
Bryan Long . 2023-08-04
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I've been to Vicino a few times now and have thoroughly enjoyed it each time. The food is both amazing in taste and also amzing in presention. The staff are also very friendly and welcoming. I can't wait to go back!
Mike Curley . 2023-08-04
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Good, classic Italian restaurant. Good wine & hearty food. Owner/Manager excellent. The place was full! Best to book.
abc . 2023-08-01
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Absolutely love the whole ambience of this gem of a restaurant. On this occasion, we celebrated our daughters birthday. Always a wonderful experience when eating here. Food is fabulous, and staff are all wonderful. Until next time!!
Natalie Maalem . 2023-07-26
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Great food, good atmosphere. Friendly and attentive service. Reasonable prices. Nothing to complain about and much to commend.
Hikmet Arif Topcuoglu . 2023-07-20
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Family owned vibes throughout. The decor was beautiful and the food was even better. Service was fabulous and friendly. The mini breadsticks were too cute
D . 2023-06-02
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One of the worst steak I ever had. Very hard and overcooked but no apology at all. Pasta was nothing special at all. Bruschetta was too salty. Glass was smelly. Service also not pleasant at all.
Jm K . 2023-05-16
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Excellent food. Quality service. A fine evening. Grazie
Llŷr Gwynedd . 2023-05-13
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Excellent et très sympathique Un vrai Italien au cœur de Fulham. Délicieux, très vivant, grand choix, bon service, prix très corrects. Nous y retournerons avec joie. Une très bonne adresse.
Dante ALIGHIERI . 2023-04-26
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Excellent food. Lovely friendly atmosphere. Very good value.
Martin Stanway-Mayers . 2023-03-14
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Nice italian restaurant in Parsons Green. Booked a sunday lunch at 1 o'clock, restaurant was busy when we arrived. Good service but my main course was wrong so I had to wait for my dinner while the rest of my party ate theirs. In fairness the food, we all had different pastas, was very good. Around £30 per head for starter and main couse with soft drinks which, in London, is decent value. Toilets are modern and clean but I did hit my head, missed the 'mind your head' sign! All in all a pretty good authentic italian meal. Would be happy to visit again.
martin ainger . 2023-03-06
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Waited way too long for the main course. Mistakes were made with our order apparently but we were not told. When it did arrive I was very disappointed with the melanzani. It had clearly been sitting around for a good while. The service was very brusk and bordered on the rude. The free bottle of wine at the end came late so didn’t make up for a very disappointing evening. Won’t visit again.
Margie Markwick . 2023-03-01
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I am obsessed with this place! I order all the time on Deliveroo and thought why not go in and check it out. The staff are lovely! The place is super cute and cosy. My favourite Italian place by far and I’ve been to many.
natasha mae . 2023-02-25
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Cosy local Italian restaurant. Food was tasty. Service attentive.
Aliona . 2023-02-20
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I usted to work at this place. After many years I came back to have dinner one night. I've loved before, I've keepted in my mind and know it's even better. Food, staff, everything, excellent
DOMINGOS FRANCISCO VIEIRA PEREIRA . 2023-02-16
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Truly excellent pasta, with a local atmosphere and friendly service. I will certainly return!
Jennifer Meehl . 2023-02-06
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Contracted food poisoning - avoid! Contacted the restaurant, no apology or acknowledgment.
Josh Gwatkin . 2023-02-06
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new year eve. 12 of us for dinner. Great food, good portions. nice atmosphere.
Iain W . 2023-01-06
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Best lobster pasta and tiramisu
Nicholas Phan . 2022-12-24
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Popped in here on the off chance. Had the prawn linguine. Would highly recommend. Fun staff too!
Callum Barnes . 2022-12-13
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Amazing and authentic Italian restaurant in London. Family oriented, was full so you should book just in case. We ordered spaghetti with lobster, seabass, linguine and some drinks. Everything was great. Best pasta I had in long time. Staff is very professional and friendly.
Ricar Trikar . 2022-10-26
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Lovely neighbourhood local with authentic, well-priced food
Esna Beattie . 2022-10-25
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Lovely pasta and starters with good service, nice wine and a warm atmosphere.
Freddie Evans . 2022-10-22
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Amazing place, friendly staff, great food.
B. Kostecki . 2022-10-18
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We had a really great evening in this pretty cosy Italian - the staff were so welcoming and took such great care of us and the food was superb! I felt like we were on a mini holiday in Italy. Will definitely return.
Jenny M . 2022-10-08
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We were seated quickly on Saturday evening without a reservation. Paolo was charm personified. We asked for tap water which was offered unbegrudgingly, then as we snacked on complimetary breadsticks as we waited for our mains, the calm and comfortable ambience surrounded us. Mains were great and very generous portions so we didn't leave hungry, thank you.
Rob_in Japan . 2022-09-24
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Very disappointed with the Lobster..no taste at all!!! Nice place warm and charming, but bad experience with both Spaghetti and Linguine with Lobster, nice Mussels soup though.
azzedin aarif . 2022-09-22
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Exceptional food and lovely staff. Probably the best meal of my year.
Robyn Summers-Emler . 2022-09-17
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Very good value and warm friendly staff.
Jonathan Deeley . 2022-09-14
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Very solid -- standard Italian food done wellbwith polite and efficient service.
Alice H . 2022-09-02
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This a wonderful traditional Italian restaurant. All the classics are served here and there is a wonderful sense of timelessness. The menu brings about fond memories. There's fresh home made pasta every day. The service is impeccable. To escape here sometimes when it is not busy is pure joy.
Mike Morgan . 2022-08-19
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Lovely place for a lunch or dinner. That said the food was good but uninspiring several gaps in the wine list. Service excellent and proficient.
Harry C . 2022-07-31
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Outstanding. Great food. Great service. My choice on Fathers Day
John Coles . 2022-06-19
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The service was poor and the staff, presumably the manager was rude. I would not recommend this restaurant to anyone and won’t be heading back again.
William Sobczak . 2022-06-12
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Great Restaurant in London with great service provided by the Mâitre D' Marcello!
Gustavo dos Santos . 2022-06-06
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Great atmosphere, great food, friendly staff!
Ben Keeling . 2022-05-25
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Great dining experience from start to finish. You'll have to ask for "tap" water and bread, they are not "offered".
Chris Slowik . 2022-04-28
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Favorite place in the area! Reliable food, and good service!
Sasha Whiddon . 2022-04-24
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Great food, especially the liver. Service was very good and we will be back.
Paul Griffiths . 2022-03-26
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Lovely family place lovely! Latino staff, nasty Italian Manager racist Paolo and his a joke he shouldn’t be employed in any food industry anywhere I won’t be back till his been sacked so rude!!!
Jonathan Gonzalez . 2022-03-04
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Consistently good cooking and staff really look after you
ben humphrey . 2021-12-11
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Very friendly atmosphere and great courts
Kate Marsh . 2021-11-20
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Wow a place to take your family for a dinner and try tradional taste.
Yasir Khan . 2021-08-09
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Delicious food and wine. The staff were very friendly too.
Valerie Lewis . 2021-07-30
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Lovely food and very nice staff. Very decent prices for the quality they provide. Altogether a great experience whether for dinner with friends or a romantic date.
Alex . 2021-06-24
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Meal was fantastic, service was great and the whole thing felt very authenticity Italian. Recommend the beef and artichoke starter very strongly.
Ben Kelly . 2021-06-23
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this restaurant is an absolute gem, the food is amazing and you couldnt ask more of the service. we will 100% be back again, thank you Vicino
E O . 2021-04-30
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If you want an honest, fun and casual Italian dinning experience, look no further than Vicino. It's such a lovely place with fantastic pasta. I am a local and I they have my business! Grazie Mille
nigelswallow . 2021-04-23
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So so disappointing. Ordered using Uber eats. Only half the meal turned up. Restaurant refused to do anything about it so evening completely ruined with only one persons meal at the table ! To top it off Delivery driver had an argument with the concierge for refusing to take his helmet off for CCTV so the one meal that did arrive was freezing cold. Absolutely disaster class...
Prash Sharma . 2021-03-19
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Refused to accept gourmet voucher for 3 course meal, despite it being in date and fully valid. Waiter would not let me speak to the manager. He just stated “we’re not taking vouchers” and hung up!!
Tom Buckland . 2020-12-11
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Absolutely lovely local italian spot. Food is superb and service is fast. Will be returning soon!
James Bezuidenhout . 2020-10-06
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Delicious authentic italian food, great location and service.
Orcun Cagman . 2020-10-02
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Estábamos muy contentos con nuestra comida, especialmente yo con mi lasaña. Estaba muy suculento y sabroso con mucha salsa rosa. Mi marido pidió linguini negro con gambas, vieiras, chipirones y frío. Su plato también era delicioso. ¡Podemos recomendar este restaurante!
Julia_1041990 . 2020-09-27
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Good and varied menu; Comfortable and spacious seating; Pleasant, yet, professional service; LOVELY food. If you're unsure of your wine choice, just ask for a recommendation - they know what works with what food. 😉 I will be returning...
Michael Gould . 2020-08-31
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Over cooked pasta, terrible service and very overpriced considering the quality.
Alexandra Dial . 2020-08-20
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Good selection on the menu, very friendly attentive service, and great atmosphere. A little hidden gem.
Glyn Angell . 2020-08-08
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One of the BEST ITALIAN restaurants in London. AMAZING food and exceptional customer service. Truly ORIGINAL ITALIAN FOOD. One of a kind. I really recommend it. Don't waste your time and money in other restaurant in the area. This place is THE BEST.
Veronica Burg . 2020-08-05
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Zeer lekker, schappelijke prijzen
winy balliu . 2020-08-03
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Debajo de la comida cocinada, pésimo servicio, NUNCA volveré a este restaurante. Posiblemente la peor comida italiana que he probado en mi vida y me encanta la comida italiana con pasión.
SophIafoodlover . 2020-08-02
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En general, la experiencia fue de lejos la peor que he encontrado. La comida era terrible, por ejemplo, los calamares sabían a goma, las gambas estaban poco cocidas, la pasta estaba dura como una piedra y nuestra parte de patatas estaba quemada y muy aceitosa. La lubina de mi pareja estaba seca y las verduras parecían estar en el microondas (no muy frescas). Estoy muy decepcionado con el servicio que tuvimos anoche. Ni una sola vez nos preguntaron cómo estaba nuestra comida y tuvimos que perseguir un plato principal que esperamos 45 minutos después de que llegara nuestro entrante. Como residencia de Parsons Green, nunca volveremos y recomiendo ENCARECIDAMENTE a los amantes de la comida italiana que no prueben este lugar o se decepcionarán con la calidad de la comida y el servicio.
Italianfoodie1211 . 2020-08-02
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Food was great, service professional, warm and friendly, some really lovely wines.
Peter Moore . 2020-07-28
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Es difícil disfrutar de la comida italiana cuando tienes que esperar más de 40 minutos para que lleguen tus comidas. La falta de disculpas también fue un problema. NO RECOMIENDO
darrenMeer1234 . 2020-07-18
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Had a Lasagne here and have to say it was absolutely fantastic. Exactly what I would want from an Italian restaurant. Would have paid double the price for the quality. Definitely worth a try!
Samuel Piper-Whitehouse . 2020-03-17
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Great food and service and enough delicious Vino to enure leaving with a wobble
Benjamin Duggan . 2020-03-14
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Always good food on every visit, one of my local favourites. Great choice of wines also available. staff able to help suggest whats suited for each meal.
M4795OKgemmar . 2020-03-05
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Beautiful restaurant. Great food and great service
Patricia Boyle . 2020-02-29
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Local favourite. Classic Italian, complete with bright lighting, mirrors and plastic flowers.
Patrick Teroerde . 2020-02-10
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Lovely food and perfect venue before a cfc game
Simon Cooper . 2020-01-24
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Ci abbiamo fatto la cena per i 25 anni di matrimonio su suggerimento di amici londinesi. Ristorante italiano con personale italiano molto affabile.Ci hanno fatto gli auguri e servito in modo impeccabile. Era tutto buono.
Valentina Camilli . 2020-01-19
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Real and honest and that's what I need, terrific vibes, friendly Italian service. Five point five out of five! Thank you Vicino.
.Y .Tao . 2019-11-16
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Good service delicious food happily accommodated a wheelchair
Michelle Taite . 2019-11-16
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The service has definitely gone down the pan. Restaurant was half full and the waitress kept walking past our table on another planet. The food is still fantastic however!
D N . 2019-11-05
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My sister and I really enjoyed our visit to Vicino - some of the best pasta either of us has ever eaten (carbonara and, I think, porcini mushroom and truffle ). Reasonable price and attentive staff and manager. Our only quibble (and I get it: mid-week and nearly 3pm) some of the lights suddenly got turned off (I went to the loo and the kitchen staff were standing downstairs, in the dark, obviously waiting for everyone to leave). And we weren't even the last ones!! Will definitely go back, though.
jdr109 . 2019-11-03
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Shiety manager or owner food dated 1930 menu boring
Hafid Segouini . 2019-10-28
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Ask for veg, ask again ,then again , once more and veg arrived. Too late, main meal gone. No end of free lemoncello puts that right.
David Will . 2019-10-17
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Невероятно вкусно! Потрясающая печень, отличная спаржа. Берите лимонный или апельсиновый сорбет - не пожалеете!
Ирина Списивцева . 2019-10-03
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Three year old Ben has a special bond with Marcello - after all, Ben has been a regular at this neighborhood gem since birth.... Saturday lunches with his Mum and Dad after playing in the park! On arrival, Ben asks loudly for Marcello and greets him: "Hi Marcello, It's me, Ben!). The food here is wonderfully prepared. Fresh Branzino and Grilled Paillard of Veal top the list. A wine list is complete and together with warm service, the price is right!
Fred_Kadin . 2019-09-27
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Came across the restaurant earlier this afternoon. The staff were extremely welcoming and sat us down at the table. We ordered and shared the lobster linguine pasta it was amazing. The price was also on point which was great!
jessepinkman291 . 2019-09-08
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Good, decently priced italian food. The service and decor was very good but unfortunately, the host seemed a little bit annoyed that we only ordered mains and declined the bread and olives (which are not complimentary). The food was good but not exceptional, good for lunch or an afternoon. Very nice and suitable for a date.
Daryl Sinclair . 2019-09-03
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Delicioso pan fresco y mantequilla (siempre un buen comienzo). ¡Las aceitunas se veían bien pero no las como!Pedimos calamares que al principio parecían un poco duros pero que eran realmente buenos, suaves y no gomosos ni grasosos.El escalope de ternera parecía enorme (¡y lo era!) Sin embargo, las migas de pan maravillosamente delgadas y secas. Espaguetis a la milanesa deliciosos, aunque un poco más de salsa hubiera sido bueno. Tenía una orden de espinacas que estaba bien. Pero en general, una comida muy sabrosa y bien preparada.Servicio muy rápido, parece una operación familiar con un gran ambiente. Precios muy razonables para Londres, pensé. Calamares a las 8 y escalope de ternera a los 17 vinos a los 20 (¡o más o menos!)
richardbS8058BT . 2019-08-14
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Con una fuerte competencia entre los restaurantes italianos de la zona, ¡me sorprendió lo malo que es este lugar! Para empezar, el gerente del restaurante tiene una actitud, y no una buena. Nos dijeron que nos sentáramos en una mesa redonda en el medio del restaurante, los espacios eran estrechos por todos lados, en lugar de ofrecer mover la mesa un poco hacia un lado para hacer más espacio para el otro lado, vino y nos dijo por bloquear su camino! Solo después de que señalé que no había otra manera de que nos pudiéramos sentar, él vino y movió la mesa. Aparte del malhumorado servicio del gerente, la comida aquí está por debajo del promedio. Teníamos un buñuelo de calabacín y un buñuelo de calamares para comenzar, el primero era amargo y grasiento y el segundo duro. En cuanto a los platos principales, el espagueti especial de langosta de la casa estaba por debajo del promedio, y el hígado de ternera con tocino fue posiblemente el peor que he probado en mi vida. Ordené que el hígado de los terneros se cocinara mediano, pero cuando llegó, estaba demasiado cocido y sabía a paté. Después de quejarse, se hizo uno nuevo y era de color rosa pero todavía sabía a paté. No pude comerlo. Cuando llegó la factura, le señalé al gerente que tal vez el hígado de la ternera no estaba fresco. ¡Rechazó mi comentario de inmediato y no ofreció disculpas! He sido un crítico profesional de restaurantes durante veinte años, ¡creo que sé a qué debe saber el hígado de ternera fresca! Eventualmente retiró el cargo del servicio de la cuenta, pero igual me cobró el hígado de los terneros. La simpática joven camarera que también nos atendió se disculpó conmigo.
Siamesekat . 2019-08-13
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This is simply my favourite Italian rest in London. The venue is lively and with great decor, staff is very friendly and the food. The patas offered here are nothing like you have tasted before. My favourite is the 4 Fromaggie al Tartuffo, the lasagna is def worth a try and they have specials every month! I come or order food form this place every other week at least!!
Diego Herrera . 2019-08-03
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5 star dining and wining and 5 star service.
Shahram Kordestani . 2019-07-24
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The best calves liver , have been going for a while and never disappointed. Great recommendation of wine and lovely ambience.
cclondon1988 . 2019-07-14
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The way an Italian restaurant should be.
Hugh Edwards . 2019-06-19
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We’ve been going to this restaurant for years, and we wouldn’t change a thing. The staff are charming and attentive, and treat my 84 year old Dad (who is in there most days) like family. The food is delicious traditional Italian, delicious and well priced. It’s buzzy when you want buzzy and quiet out-of-hours if you want a camer atmosphere. We absolutely love it!
Jay C . 2019-06-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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