Al Forno - Shepherd's Bush Green in Hammersmith and Fulham

I recently had dinner at this restaurant, but the food was not the best. We ordered Garlic Pizza Bread with Cheese as a starter, but it was quite salty. For the main courses, we had the Penne Di Mare and the Beef Lover Pizza. The former tasted slightly sour, while the latter was also overly salty. Despite the food not meeting our expectations, the staff were very welcoming and warm, and the atmosphere was pleasant. The food prices were also affordable. However, I probably wouldn’t recommend this restaurant to others.

We had a good meal, Ash was very friendly, I recommend!

Food, service and atmosphere was great. Would highly recommend, extensive menu to suit all tastes

Very poor quality food it all tasted like frozen food nothing was fresh or tasty. Seating area was very poor and food was just disgusting

Great place, have visited a couple of times now. Friendly welcome, great food, great staff, great prices. Well worth a visit

Lovely dinner and service. Ash was very helpful.

Excellent little Italian restaurant. The servers are adorable and smiling and the food is very good while having a very attractive price! And all that without counting the atmosphere inside which is very nice!

Food is good. Reasonable price and portion. Ash is very nice and attentive.

Excellent service and dishes in line with Italian tradition.

Not keen on the rose wine but staff happy to help us with another choice. Caramelised garlic bread was yummy.

As usual, the food was amazing. Ash was amazing with the service!

The food just wasn't it for me. Good people, good vibes and whatever though

I recently dined at Al Forno , a cozy spot in the heart of the city known for its authentic Italian cuisine. The ambiance was warm and inviting, with rustic decor that gave it a traditional Italian feel. The service was attentive, and the staff were friendly, providing helpful recommendations from the menu. As for the food, it did not disappoint. I started with the bruschetta, which was perfectly toasted with fresh tomatoes and basil. For the main course, I had the pasta carbonara, which was creamy and rich, with just the right balance of flavors. My dining companion opted for the margherita pizza, and the crust was light and crispy, topped with fresh mozzarella and basil. Dessert was a highlight — the tiramisu was indulgent, with layers of coffee-soaked sponge and mascarpone that melted in your mouth. However, one thing detracted from the overall experience: the cleanliness of the facilities. The toilets were unfortunately smelly, which was surprising given the restaurant’s otherwise high standards. It was an unpleasant discovery and felt out of place for a restaurant of this caliber. In conclusion, while the food and service were top-notch, the issue with the toilets did affect the overall experience. I hope they address this soon, as Al Forno has the potential to be an outstanding dining spot. We enjoyed the food 👻🧠💎🌝🥳🐼🐦🎃😘‼️😍🤷‍♀️

Fantastic atmosphere with excellent service. The food is incredible and priced very well.

The food was delicious, the service was impeccable and the vibe was perfect.

The restaurant is located away from the typical tourist crowds. But if you go to an event at Shepard's Bush Empire, for example, you can eat a really delicious pizza here beforehand. The service was friendly and attentive.

Great Italian food, lively and hot with excellent attentive service, defo come here again!!

Great service, excellent dinner! We'll be back!

Probably the worst tasting pizza I've been served. Oily base with lack of tomato sauce, no fresh basil. The staff were lovely and attentive.

Very nice atmosphere, great and friendly, helpful service (very rare in London!). highly recommended! Thanks :)

Really lovely pizzas served efficiently and cheerily by sweet waitress Good serving of ice cream and wonderful value Somewhat entertained by the concern that we hadn’t booked when the restaurant was virtually empty 😂

The pizza and pasta we had here were so far from Italian or even decent. The pizza was all soggy and greasy, the pasta completely bland and dry. I can't understand the high rating of some of the reviews. This is one of my few terrible dining experiences. I definitely do not recommend this place. This is not an Italian restaurant, they serve what they sell as Italian food, but none of the people working there are Italian (or even know how to cook a simple pasta dish). As an Italian and a lover of good food, I am extremely disappointed by this place. My partner and I went there only because it was the only restaurant with availability close to our hotel, but we regretted it.

Exceptional pizza and great value!

Lovely and cozy Italian restaurant with excellent attentive staff. Would go back again.

A very nice atmosphere, friendly and attentive staff and good food! Highly recommended!

Yummy food + great, friendly, helpful service (very rare in London!) + lovely outdoor seating - highly recommended! Thanks :)

Very delicious pizza next to the hotel.

A great place for quite authentic Italian food at reasonable prices and with a friendly welcome

Excellent food, good price just one remark. A table of four gets their pizza's two, then one then the last one. Zacht with 10 minutes in between

The pizza was very delicious and with a nice crispy crust, the white wine was nice and cold. However, the red wine was far too hot and you should never order risotto, as the rice was far too undercooked and there was not enough liquid around the rice, which made the dish very dry. But nice place, and nice to be able to sit outside

It's always a super evening in here. My only problem was the white wine, which my husband tasted and said was fine. It was dreadful. Needless to say, I had 1 glass and left some. It's a cheery place that is always friendly and fun. Frequented by every age group too, which is always nice.

My husband and I came in on a Saturday at 7pm with no reservations and the host/maitre d’ happily accommodated us! Wine list was fabulous, the food was absolutely fantastic, the ambiance was peaceful and calm after a busy day, and I cannot rave about the service enough. Our server was so kind, the variety of manners and service you don’t find in London EVER! New Saturday date night spot forever. 10/10, 5+ stars.

Food was overall poor. Service was good, especially the bell on your table. Staff were good. Wanted a mocktail . They do not do them. Charged us for a cocktail. I think that's a bit OTT

I lived in Italy for many years so can vouch for the quality of food at this place. What really surprised me was the prices – great value for money in this age of the cost-of-living crisis. And the service was super-friendly too, all in all highly recommended if you happen to find yourself in West London.

Das Essen war zwar eig ganz gut, aber es waren Haare im Essen. Die Gläser waren dreckig. Preislich ganz gut (abgesehen von dem Kundenservice)

Best authentic pizza in town, inexpensive and one of my go to places.

Very nice atmosphere, kind staff and great food🙌.

Only the name is Italian! When we entered there was only one table for 2, by pointing out that there were 2 of us they let us sit without telling us that they would be closing in 15 minutes! Basically once they brought us the dishes, they closed everything and made us understand that we had to move!

Really nice space. We ordered salad and the pasta was especially delicious. Highly recommended

Kind and fast service. Recommended

Happened to stumble across this restaurant, great food, excellent service and well priced! Would recommend!

Al Forno never disappoints. Amazing service by Ash today. Food was the best, as usual :)

Some of the best pasta and deserts around.

The place is really cozy, the staff was amazing and polite, always making sure we didn't need anything else or that we didn't have any problems. We had pizzas and they were really good!

Very nice experience, beautiful place, the staff is very capable, very friendly and polite

If you’re looking for a cheap nice restaurant I recommend this one . Can’t fault the food and the prices are very reasonable and big portion sizes . You wouldn’t think you’re in London with the prices . Also thrre is bells on the table one says order one says bill . This Makes it so much easier , less awkward and quicker for everyone involved . More places need these

Great food, quickly. Really like the 'call' button on the table. Great idea and worked really well.

Food was lovely, the staff were lovely and the atmosphere picked up throughout the night. Love the bell on the table to ring for service

Madvi was a lovely waiter, thank you so much bless you for lovely service. Great value x

Such a good time! Staff was lovely and food was gorgeous

Is nice place. Being greeted with a smile by the waiter. Even she who cleaned was cheerful and pleasant. The food was quite ok.

One of the best pizza and service!!

Went today...had an amazing time...lovely food...lovely wine... excellent service... Great portions, incredibly affordable... definitely a must

It's a hole of delicious food! I loved it and I will return very happy.

Amazing food, very friendly staff and such a cosy & warm atmosphere!! A little bit of warmth in cold London 😊

Very tasty food at a good price

Ash was our server and was very friendly and professional and couldn’t do enough for us as always !

Great service by Ash! The food was delicious. Atmosphere was cozy and not too noisy. Definitely recommended 👍🏻

I’ve been coming here for the past 22 years whenever I am in Shepherds Bush I love it. Great lamb shank and salmon. Fantastic priced . Lovely staff.

Really good pizza but very slow service

Service was really good, funny and friendly. Pizzas were really good!! Will come again:)

Great food at great prices. Service is excellent

Very good pizza and best Tiramisu I’ve tasted in ages. My wife’s pasta was delicious. All this, a bottle of Hildon Water and glass of wine all for £40. Great value

Lovely place great friendly staff, warm atmosphere and home cooked meals

Lovely neighbourhood Italian restaurant with excellent service and great tasting pizzas.

Hesh was our attentive waiter , the food and atmosphere was excellent.

Lovely little restaurant. Amazing service.

Very good service, excellent attention, appropriate prices. The best pizza for my taste that I have ever tried! The Spicy oil is very good!

Great authentic Italian food. The pizza crust is super thin and very tasty. The Caesar salad is really good, too!

We had 2 burgers, 1 pizza and 1 risotto. Pizza was great and the risotto had well cooked rice and was tasty. The burgers were unfotunately from frozen patty so they were not good. The services was very pleasant, quick and polite.

Good value pizza, quick friendly service and liked the buzzers on each table - efficient, no messing around. Would visit again.

Nise Cousy place, fill home in first minute,friendly service, good wine,fog delicious ,worm terrace ,Italian test food

The food and service was very good! We were very appreciative of the staff who allowed us to keep our bags at the restaurant while we went to the O2 across the road (they don't allow bags over A4 size). The house red wine was delicious and cheap (to the point where we had 3 bottles) and the food was also good and cheap. Atmosphere was pleasant - highly recommend!

We booked this restaurant prior to going to the theatre based on the reviews on this site . The show was Italian comedians so the clientele that night were mostly people of Italian heritage who know good Italian food . The food here was not good in fact it was shocking , overcooked or undercooked . The table next to us were served vastly undercooked prawns , sent back!!!. Burnt steak , sent back . Our food was overcooked and did not resemble anything we have experienced in Italy .

The worst meal I have had in years and the worst Italian food I have ever had. My partner and I both had pollo milanese, which we've eaten many different times before in different places, where they could actually make it. The chicken was burnt to a crisp and had almost 1cm of charcoal coating it. But the pasta was not cooked and had hard bits of still dried pasta in it. We did comment to the waitress who insisted it was like that because it was grilled chicken. Grilled does not mean burnt. They offered to make us something new, but it was so late and we were so hungry we just ate what we could (not much). They didn't take anything off the bill or offer any other kind of apology. I strongly advise against eating here. Save yourself and go somewhere they can cook.

The best Italian restaurant so far 😊 great prices, friendly service, the food was excellent, the atmosphere was cozy like at home😎🥂

Nothing but praise for this place! Amazing food and great service a real cozy atmosphere well worth the visit! Safe to say we will be back.👌🏻

It is a decent restaurant with good service at very reasonable prices which is hard to find in London anymore

We were very well received. Small, affordable neighborhood restaurant with very good food. I recommend

Tasty food and great customer service as well.

We were very well received. The kitchen is good. We recommend

The food here is tasty with lots of flavour. The menu is varied but there are very limited vegetarian options in the mains. Spaghetti pomodoro could do with some more cheese, however I'm sure if you ask you can get some. Value for money is good and the service and quick. There are bells on each table which you can ring when you need to order something or to get the bill which is a great help. I would recommend coming here for a meal since the food is nice!

First class Italian food designed in the typically simple Italian style, all freshly cooked by hand and served with courtesy. Prices very reasonable. Italian wines to a good range in quality and price. Highly recommended.

Super delicious pizza, have been here 4 times this holiday week, can really recommend it. Fair prices, good portions and sizes.

Love this restaurant! Awesome service and even better food. Their pizzas are unreal. Finally a pizza joint in London worth coming back to. Great value for money, big portion sizes. Keep up the good work guys :)

Multiple items on the menu marked as vegetarian when not. Waiter tried to justify why they’re marked as vegetarian, but after he checked with the chef he confirmed they’re not (e.g Parmesan and pesto), and then blamed it on a printing error. Principally this is wrong and this place should be avoided if you’re vegetarian as they lie about it.

Buena pasta italiana . Buenos precios! Volveremos

Great atmosphere and I can honestly say this the best pizza I've ever had and trust me when I say this i have had alot of pizzas. Superb taste. Staff are very friendly and professional. Great for family or date nights we are from derby and would travel all the way down one day just for this amazing taste can't wait till our next trip - Gerald CH Events

Best pizza I’ve ever had, great atmosphere and staff. I come from Derby to London just for this place

Great food, the lasagna was really good, so was the margarita pizza, and the fries were fresh and crispy.

i was craving some italian food but interestingly many spots in london have mediocre reviews and so i decided to just give this place a try as it was over 4 stars. the ambience was cozy however it didnt give me that italian vibe they tried to give, it felt more like a casual spot. i ordered the al pomodoro and it was subpar. i love cooking pasta at home and i couldve made it much better. i had to add a lot more cheese to finish it because it was just eh. didnt know they charge for extra cheese but all good. overall i dont think i would go back and i don't really recommend this spot. also they have outside patio; this couple was heavily smoking and the glass door that connects the out and inside was opened the whole time, so i had to breathe in all the disgusting smoke which was very unpleasant. after asking about it they closed it but it was irritating.

Very disappointed with our experience at Al Forno tonight. The standard pasta was flavourless, however the baked pasta was much better. After giving us our meals we didn't see the waiter again. He even added service charge to our bill, what a cheek! Look out for that, they add it to every bill.

Great pizza! Nice outdoor space. We had dinner here twice while staying in the area.

Went there for tea 2night with wife&daughter waiter very good food plentiful priced very well will go back again great value.

Fantastic food, fantastic atmosphere, fantastic service and a free Prosecco on top :)

Reasonable priced Italian food The tiramisu is good

Really good food and really good price. 👏

Muy buena comida y servicio. De precio bastante correcto

Éramos 3 personas pedimos 3 pastas buenas estaban,pedimos pan y nos trajeron 4 fetitas tostadas y nos cobraron 5 esterlinas y además nos cobraron el 10% por el servicio un robo..no lo recomiendo no vayan ladri

Éramos 3 personas comimos bien, dos cosas malas 1 que te cobran el 10% del servicio por nada y la otra le pedimos pan para comer y nos trajeron 4 fetitas de pan tostado y nos cobraron 5 esterlinas más las 5,60 por el servicio un robo....