Ventana Grand Cafe in Bournemouth

Visited with eleven other people, for a cream high tea to celebrate a birthday. There was a wide selection of sandwiches, scones, cakes and speciality teas. The food was good and the waiters were very helpful.

We thoroughly enjoyed our evening at the Ventana. Welcoming staff, lovely ambience, and nothing was too much trouble. We had scallops and a delicious salmon dish to begin, followed by a cod fillet for me , served with a potato rosti (that was a little too big! ), and fillet steak, cooked just how he likes it, medium rare, for hubby. Good wine, too, and attentive service, so much so that we've re-booked to return in a few days. It's a short walk from our timeshare overlooking the sea. This was quality food and a memorable meal.

I had afternoon tea here with my God daughter today. A slight technical issue with the online booking, meant they were not expecting us. However, we were welcomed with no problem. The service was fantastic with attentive staff meaning we didn't have to ask for anything, but we were also allowed to take our time and weren't rushed. The food was excellent and really fresh, which we were impressed with since they weren't expecting us! I will definitely be back and highly recommend.

We only went for a meal there. Service was brilliant from our waiter called Jesse. However, since we visited previously the menu has gotten smaller and the prices have gone up. Our food was ok but not worth the price. All of it was a little bit bland and definitely needed more salt. We wanted to use our tastecard which said 2 for 1 (even on Fridays) but the manager was very unhappy about us using it. They eventually allowed us to use it but it definitely soured the experience. The ambience wasn't the best as we were the only ones there for a while and they didn't have any music on in the background so you could just hear cutlery clinking. Such a shame as its fantastic location and lots of potential

The restaurant looks impressive with its Art Deco style, perfect for casual dining. Our experience was great from arrival when we were met by the restaurant manager Valter to the great, tasty food cooked by chef Lucian and his team.

This restaurant is symbolic of a byegone age of sophistication and style from the 1920s which my Grandmother enjoyed. The white linen laid tables are inviting. The starters of Oysters ( a little on the small side) had to virtually beg for an extra bread roll as these were not provided from the restaurant but from the kitchen situated some distance away from the restaurant itself. The service was a ( little) inattentive. We were there with one of my Masonic Lodges for a Ladies Weekend event in the hotel. The main of seafood linguine however was outstanding. And to be fair- my crab cake tasted of crab and was crafted carefully by the chef. Overall the service in the hotel was of a very high standard.

Delicious crab cake followed by seafood tagliatelle. A classy art-deco style in- house restaurant from a byegone era

Delightful upmarket art-deco style A La Carte restaurant within the Cumberland Hotel. We stayed as part of a Masonic Social Event . Lovely seafood tagliatelle full of flavour . Oysters were prepared well but on the small side.

Excellent menu and food choice We went on a Tuesday for the steak night special offer for steak with a glass of wine or beer included The rib eye steak was excellent flavour accompanied by chips, asparagus and vine tomatoes. The Restaurant Manager was very efficient and gave excellent service We will certainly visit again

Great place to eat - and meet up with Miss England 1958, Dorothy! Fabulous service, tasy food and a lovely ambience. Very Art Deco.

Family birthday lunch...6 adults, 3 children. Reason for booking is that we had an amazing dinner here years back. Such a shame how disappointed we were with our recent experience. 1. Bread selection as starter. 3 slices of what seemed like stale bread (not soft nor toasted -strange). Rip off at over £6 a plate. Three choices of random dips. 2. All main courses disappointing. Heavily over salted fries. Why are these already salted before they leave the kitchen. Many diners are cautious with salt. To say they had been salted is an under statement. Awful. Fish cakes had clearly been sitting under heat lamp as the sauce had developed a skin. Duck very average. Fish and chips not crispy and not fresh tasting. Seafood linguini oily and greasy.not authentic tasting more sloppy. Kids meals very basic and uninviting. 3. Service. At no point during the meal or after the meal were we asked how our meals were. I would have been honest with my feedback. 4. Asked the waiter if the duck came with potato. His reply was, "What it says on the menu". No mention of potato so ordered some fries. Completely wasted as the dish did have potato. If a waiter is unsure, just say I'll check! Also rude response. Knowledge of the menu is important. So, all in all, we will not return. Such a shame as we love the hotel and all the public areas. The most I'd ever order is a cheese sarnie. Not quality restaurant food and certainly expensive and pricey for what it is. Very ordinary.

Had a lovely lunch today, celebrating a friends birthday. It was very relaxed and we didn't feel rushed, Michael our waiter- front of house (hope I got his name right, I'm very forgetful when it comes to names!) was very attentive and made sure or visit went without a hitch, the service was excellent as was the food. We didn't have a dessert as we had our own cake, which the restaurant were happy for us to have, they supplied plates and a knife to cut the cake. They also brought the birthday girl a plate decorated with happy birthday and some little cakes, a lovely touch. We will definitely be back. Thank you for making our visit special.

Lovely dinner with family for late Valentine’s Day celebration.Nice food and drinks, good service and served well by Yuliana

Great cosy hotel/restaurant/afternoon tea...bey friendly helpful staff

A lovely place to come to. Good food at reasonable prices

Lovely cafe, nothing too much trouble for the staff, fabulous!!

Amazing service from start to finish, very tasty food, would definitely recommend, price is decent, nice atmosphere and vibe, will definitely be back!

Really had a great time last week there. Great deal of club lunch for only 25£ per person. Very stylish atmosphere too.

Came to ventana grand café yesterday for a ladies Christmas lunch and it was such a disappointment, I organise lots of events there and have always been so happy with the service and ambience, I don’t know what happened yesterday , it started with the bar no one to serve our drinks we had to keep going up to the bar to try and find someone to take a drinks order as we sat in the lounge first , our table was booked for 1.30 as we were told on booking that it was busy till then Micheal even called me to check on the booking and confirm numbers so they knew we were booked in , I don’t know where everyone was as we were one of 3 tables , no one came and asked us to sit down we were in the lounge till 2 .15pm and went in ourselves to be sat there for another half hour we helped ourselves to water and again had to go to the bar for our drinks , eventually we managed to get someone to take our order by the time we had our starters it was 3 o’clock then to top it all off there was a power cut and we were all sat in darkness , if we had been told there was a problem we would have gone somewhere else but with 7 hungry ladies it’s difficult at 3 pm to find some where so we had to just grin and bear it , I don’t know why there wasn’t a manager to be seen until 5 o’clock when we were leaving , food was good but the service very poor

The waiters and waitresses were very attentive and willing to meet our every request. The food came promptly and was of very high quality and hot!!! Would definitely recommend to my friends and shall be returning.

This is the second time my partner and I have eaten at the Ventana Grand Cafe. As with our previous visit, we really enjoyed our experience. The food was really deserving of its reputation. My partner and I chose a full three courses and thoroughly enjoyed each one. The ingredients were of high quality, fresh and thoughtfully selected to compliment one another. The portion sizes whilst not huge were more than filling and very tasty. In addition to excellent food, the service was first class - really attentive and friendly without being intrusive by all members of staff that served us. We will definitely make a return visit when we are next in Bournemouth.

Just returned from a day trip at the Cumberland hotel. It was fantastic, brilliant food,great air show, wonderful staff. Thank you all for a terrific day!

We had a lovely afternoon tea here. Great value for the price. I had to eat a glutenfree one as I am celiac and I had no problems after eating what so ever. So thank you.

Helt fantastisk god mat. Kjøtt og fisk godt vektet i rettene og menyen. Bør forbedre brokkolien. For lenge kokt. Profesjonelle og vennlige servitører. Behagelige omgivelser, ingen støy fra musikk i bakgrunnen.

Hmmm this is my second time at this restaurant, food is soooo amazing two months ago we visited here just for lunch chef Arun ‘s food is amazing and this time with family we came and stayed week holiday, 10/10 for the chef and his team, super Thank you so much

We went for lunch as a family and had a great experience. The food was delicious and the staff was very attentive. The manager ensured we were looked after.

Not surprised we were the only people there if this is typical. Cold lamb horrible vegetables swimming in water like gravy. Presentation nil.Friend said her greasy chicken was the worst she's ever tasted. Totally disinterested waiter. Fortunately half price on tastecard. Used to be excellent but we will never return.

A perfect evening. Excellent food. Wonderful service

The cold drinks was warm. And it took 20 minutes to get 1 club-sandwich but the club-sandwich was ok. The lounge was very used up

I came here with my wife and it was an absolute beanfeast. Classy environment, smooth jazz and great afternoon tea options. I would recommend this place over others. £20 per person.

Came here with my partner. The afternoon tea here was heavenly and the staff were so friendly too. The jazz music in the background added a lovely, classy vibe. 100% recommend!!

Had an email to say Ventana now serving brunch on Sundays between ten and half twelve @ £12.50 including toast and hot drink The food was greasy and cold at best lukewarm with absolutely no presentation. Seemed likely it was the remains of the breakfast buffet even the toast was cold. Three stars are for the excellent pot of tea and the pleasure of eating on the delightful terrace in warm weather but definitely not an experience to repeat. As locals we have enjoyed many meals in the Mirabelle and Ventana restaurants so very disappointed

My partner and myself were strolling along the front when we stumbled across the Ventana grand cafe and thought we’d have a spot of lunch. The sign said all welcome. Now I’m quite a large guy and I have a full body tattoo and my partner has many too. This shouldn’t even be a part of any review but on this occasion it’s where our experience begins. As soon as we arrived the guy holding reception (div in a cheap blue suit and glasses) began looking us up and down like we had no business being there. After asking if we’d booked a table (nearly every table was empty) we were finally seated. No one came near us again so after 15 minutes I had to go and ask for drinks. The menu said that the pink gin (£10 a glass) came with a botanic mixer. We were told we could have soda water or coke. Then finally we were graced with ordering food. My partner ordered the £19 ceaser salad. When it came it was as dry as a bone so she requested a little more dressing. What came out was a small bowl of Mayo from a squeezy bottle like you’d get from Asda. On departure I said goodbye to the div in glasses and a cheap blue suit and he simply looked away like I wasn’t even there. Who do you people think you are. You’re in Bournemouth not st. Tropez. Never again and if I did, it would only be to drown the div in glasses and his cheap blue suit in your little puddle you call a swimming pool. Pretentious and rude. If you’re not perfect looking, don’t bother……. You’re not good enough

Beautiful restaurant great staff very good food with excellent presentation.the 241 lunch makes is a great deal but the venue did lack atmosphere due to lack of customers

I had a very decent dining experience at Ventana restaurant in Bournemouth. Adriana, the team leader, showcased her expertise throughout the evening. The crispy duck was well-prepared, offering a satisfying mix of flavors. The salmon with scallops was enjoyable, presenting a balanced combination. The overall experience was really great.

I had an amazing experience at Ventana in Bournemouth. From the classy ambience to the impeccable service and culinary masterpieces, every moment was a joy. The elegant ambiance, exquisite dishes, and attentive staff created an unforgettable high-end dining experience. Sonu is a great waiter. Very warm and welcoming. Scallops and mussels are highly recommended.

Must say... this little restaurant really meets all I like in places like this. Great food, friendly service with a smile and also very cool vibes around. Top shelf in Bournemouth for sure.

Don’t get me wrong the food is really nice but for a 2 rosette AA place there’s a few things wrong. Water served luke warm. Wine chosen not available took 30 minutes to let us know. Cheese board was described as having artisan biscuits. Jacobs...

Fantastic food , atmosphere and service. Zack made sure we always had everything we needed. Service from the guys at restaurant was impeccable with outstanding food. Highly recommended

Fantastic food , atmosphere and service. Zack made sure we always had everything we needed. Service from the guys at restaurant was impeccable with outstanding food. Highly recommended

Our hotel has a leak, we found ventana grand cafe last minute for dining options. They were very good to confirm our reservation so near to closing time. Salmon steak with scallops were delicious. Child friendly also. Daughter enjoyed herself.

Nothing to fault. Food is always excellent and service is good. Love this restauranr and hotel

Pedro was superb! The portions are surprisingly large.

Overated. Chicken came with bones. Very little chicken mostly bones. 1 potato. Very disappointed.

Had lunch today at the excellent Ventana. All the food beautifully presented served hot large portions and flavours just right. The highlight of our visit was Sonu our excellent waiter who we have had the pleasure of meeting previously. Service was five star service, nothing...

This is one of my favourite restaurants in the Bournemouth area. I recently visited this lovely venue & was not disappointed. The service is not what it was before Covid - something noticable at most restaurants these days. & always depend on how busy they are at the time you book. The hospitality industry was affected in so many ways during Covid & later with Staff shortages & increased energy costs. of It's worth buying a card directly from Tastecard or similar restaurant discount cards. While there are conditions, "2 for 1" specials on Sundays worked in our favour. (It did not include drinks.) At the moment there is a special "2 for 1" offer available Monday-Thursday (12-9pm) and Fridays (12-3pm). Its always best to check if this offer is still on as it ends at the end of May & there are conditions eg. the discount cards cannot be used in conjunction with the hotel's "2 for 1" offer. On one occasion we booked the special afternoon tea (£40 for 2); it was superb ! Beautifully prepared sandwiches, scones & cakes were presented with a pot of tea or a speciality coffee. We were also given a surprise "taster" which was delicious & totally unexpected. Birthdays & Baby Showers sometimes gather in the afternoon for special tea-time or lunch celebrations. I highly recommend the Ventana to those who enjoy a quieter, relaxing yet plush venue; it's a perfect place to celebrate a special birthday or anniversary!

We had not visited for some time but recently enjoyed our excellent fish and chip lunch. Beautifully served tasty fish with excellent super crunchy chips eaten in the lovely restaurant which appeared to have had a facelift since our last visit. Lovely food lovely ambience...

I visited the Ventana Grand Cafe for Afternoon Tea (with 6 members of my family) and I would like to thank all the staff for such a delicious tea, beautifully presented, and served by lovely attentive staff. We spent a couple of very relaxing, enjoyable...

Ventana Restaurant in Bournemouth is a pretty sweet spot to grab some food with friends or family. The place has a modern vibe with classy decor. The menu has a mix of British and international dishes, and everything is made with local ingredients. Many times...

Lovely afternoon tea. Bread a little stale on one side. Otherwise really good.

Wanted cream tea at 11:00. Not available.

Had to wait hour 10 mins for food. Service poor no apologies. Veg was cold. Not good enough.staff not very helpful when you could actually catch one. Wanted a family meal disappointed. Won't be back!

The steak was cooked more than medium rare, everything else was perfect. The oysters wine selection and service were all very good indeed.

Good food , pleasant atmosphere. Fair priced drinks we thought.

Our second visit for our 35th anniversary dinner, food great, service great. Can't fault this venue.

We had dinner here one evening. The food was delicious, and the portions so big I couldn't finish mine. The waiter was very pleasant and attentive. I thought it a bit on the pricey side, but as it's the first time I've dined in a hotel restaurant since 2020, I could just be a bit out of date. All in all, I would recommend it.

My husband had pea and mint home made soup followed by the fish and chip delicious with mushie peas . 5/5 My starter was delicious camembert cheese on top of dates and walnuts. I ordered steak pie amazing very large . Meat Cooked well and...

Fabulous lunch, the food was simply amazing. Cooked perfectly and brilliant service. My wife’s towering fruit covered pavlova was a work of art!

Went for afternoon tea with my mum was absolutely amazing. The food was lovely. Adriana our waitress was brilliant! Definitely recommend

The best Restaurant I've ever been! Service was so good and food was beeeautiful I so recommend it!

I would have given this restaurant five stars on the food, presentation and service alone, but the room temperature was so cold, that I not only had to sit wearing my coat, but my partner, in his shirt, ended up having a portable heater brought...

My Husband and I, visited Ventana Grand Cafe today, for a coffee, then we decided to stay for lunch. We were welcomed by familiar smiling faces, which was lovely. We both chose Braised English Lamb Shank, followed by apple & apricot frangipane. All was cooked...

Came for midweek lunch. Food was beautifully presented and delicious. Very clean & comfortable with professional courteous service.

Very good Sunday lunch.The buffet starter has a great variety.The staff very welcoming and friendly. Will be returning.

I have been staying at the Cumberland Hotel and eating in this restaurant most evenings. I am very impressed with the quality, size, presentation and taste of the meals I have eaten there. Sonu in particular was an amazing waiter, very friendly and attentive. Afternoon...

Early afternoon\late lunch I had the belly pork and it was excellent. A meaningful serving of green vegetables. Both plenty of berries in the jus, AND slices of apple. Mixed beetroots as the carbs. Very tasty, well prepared, and a reasonable price at £20 given the location and economy. Two thumbs!

This is one of my favourite haunts for a nice meal - reasonably priced, good quality food, and reasonable prices. Also lovely service every time I've been. However, watch out for the parking rules! I foolishly didn't read the signs, and overlooked the need to...

Just loved this place, do much that we went back the next evening!!!

Our relatives came to visit Bournemouth and we had dinner at the Ventana. The atmosphere, food and service were fantastic. We felt taken care of and the relaxing ambience was perfect for catching up with loved ones.

Really good sunday lunch. Tasty, fairly priced, and charming friendly waiter. Also we liked that tables are spaced apart well, so you can talk in privacy, and there is little background noise. I recommend it.

The place had been on my list since a long time and it's totally worth the visit.the food is excellent. Both the portion size and the taste of the food is excellet. Would be back soon.

Me and my partner went there for Friday dinner as we never visited this place before I think mostly because it’s A bit far away from the town centre. We had scallops and chicken terrine for starters and both got sea bass for mains. All...

Booked a meal for Thursday 8th September for our anniversary - called in to Reception on Wednesday. Arrived early at 8pm - table booked for 8.30 but plan was to have a cocktail first. Advised the waitress of this, her greeting was complete blank face,...

Philip is absolutely amazing at making cocktails. We will be back with the family and friends! The best cocktails in Bournemouth!!! Thank you 💖

I had a lovely meal and enjoyed the oysters and mussels. I felt the ambience could have been better though. The lighting was overly bright and the music was more suited to a bar in Ibiza than a relaxing fine dining meal. The bar staff could have been friendlier.

An excellent eat all you can buffet b/fast is served 7-9.30. The 4 course dinners are lovely & cooked to perfection.

This is the second time we have had afternoon tea at the Ventana Grand Cafe, and the standard was excellent on both occasions. Attentive staff and excellent food. In fact we think this is the best afternoon tea in Bournemouth or Poole and have sampled...

Worth visiting even if you are not staying at the hospital, all the staff are very professional and courteous. The art deco vibe is great and gives it character. The drinks are a bit pricey but the food is actually quite nice and the service...

We had a lovely meal with wine. Dylan was our very attentive and friendly waiter. It was quiet and we loved the ambience. The menu is not expansive but still a good choice. The prices are in line with this type of restaurant. We will...

We stopped by for lunch and chose to sit outside. We ordered mussels, a salad with baked salmon, and 2 drinks. My husband got his wine right after he had paid at the bar, but a glass of tap water and a nonalcoholic cocktail were never delivered to our table. My husband ended up going back to the bar in like 20 min to get them picked up, albeit there were more than enough waiters to do this. The place was empty inside and half occupied at the terrace. After another 20 min mussels came and they tasted good (the bread that came with them was weirdly sweet though). 15 min later we were delivered the salad with no salmon! Needless to say it took them another 20 min to bake the fish… no apologies, no complimentary drinks or desserts were offered, nothing. All in all the food was good, however, overpriced, but the service wasn’t great in our case.

Superb decor, atmosphere and sea views. Top class

We have been eating here for over 5 years now. The quality of food, presentation, choice and service is unbeatable. I’m in food heaven.

Without a doubt one of the best restaurants in Bournemouth, it’s one of my most visited. Food is superb and service is also very good.

Afternoon tea is just amazing here. The choice of sandwiches and desserts are really great. The Indian Darjeeling tea and the pink rose tea are the best. Lovely ambience overlooking the pool.

I Have been here few times in the last few weeks and always had a great experience. Art deco style under serene atmosphere in a quiet location, mostly to enjoy food and nice variety of cocktails Service by Argha and Adriana is a joy. Last...

We went for lunch The staff were not friendly and i had to go and get an extra chair myself. I waited ages for my meal and when it arrived it was awful it was supposed to be halloumi but it was very poor quality...

Superb as always, I've looked forward to returning here for 2 years and it does not disappoint. One of my favourite restaurants and not just in Bournemouth. Inventive use of good produce and presented immaculately. I thoroughly enjoyed my meal, the duck breast especially -...

Three of us went for afternoon tea. Scones were stale and hard, creme was solid, sandwiches looked like they had been cut with a chainsaw. Overall a very expensive mistake. The hotel is tired and has seen better days. If you want a lovely afternoon...

We usually have a meal in the Ventana when staying at The Cumberland. It’s always worth it as the food is very good. Service very attentive too. Adriana looked after us very well.

The selection available at this semi casual restaurant is always intriguing. However the most impeccable feature is the service. I was delighted to have brought my couple to dine here as Wyves and Amelia created a flawless flow to our evening allowing us to relax...

We have enjoyed many meals at Cumberland Hotel's Ventana Grand Café over the years The venue's modern decor, table service & delicious food is well presented & consistently of a high standard. Highly recommended.

The Ventana is our favourite hotel restaurant. The Sunday roasts are fabulous, service is good & decor plush. I can also recommend the Fish Pie. We have ordered Pavlova as a dessert on several occasions & always amazed at the artistic presentation & combination of...

Nice hotel bar, drinks were a bit pricey.

Booked last minute for an evening meal and it did not disappoint. Super service and two-course meal. Unfortunately, we were too full for desert; but a super excuse to return.

We found the food to be excellent and beautifully presented, the staff attentaive and friendly and the wine delicious. A tad over-priced maybe, but that's usual in a hotel restaurant I guess.

Ok, appreciate that you can pick-up a (very) seriously dicky tummy anywhere, but....the turf may have been sizzling, but the king prawns on top served virtually cold..2 days later, what could possibly go wrong? The bottom fell out of someones world for sure (or visa...

Ok but extremely expensive for drinks and they charge a service charge and you can not order from the bar. Total rip off 1 beer, single gin and tonic and olives £21.00 RIP OFF

Cool music with a jazzy feel made me feel very relaxed. Cool lighting. Nice ambience. Kitchen shuts at 10pm weekends. Will need to try the mussels and get here earlier. Professional staff. The Cumberland has recently been renovated and inside it feels a million times...

Comfortable, friendly service, excellent food and no rush to finish. We stayed chatting for ages. We couldn’t have asked for more.

What a wonderful restaurant. Great atmosphere, surroundings and staff, food was excellent, hot, great flavours and plentiful. I can't wait to visit there again. You should definitely choose to eat here.