Urban Fresh Burgers & Fries - Barnsley in Barnsley

I ordered paprika fries and was given salty fries

Delivery driver was stood in store waiting for it to be made for ages, food was cold and stale, x 2 milkshakes missing from order. Delivery driver was a lovely man and very helpful

Was lovely but gave us a regular fries not a large as ordered

The food is good taste and cost wise. However, while we were satisfied with the quality, my burger was missing 2 toppings I asked for and had mushrooms on (which I didn't order) and my husband asked for a topping that he didn't get and was just left with a patty and sauce with no cheese. I should have said something but it would have meant waiting for another burger and we were hungry and it didn't taste bad. The halloumi fries are some of the best I've had though! The chips are also tasty. But since the concept is build your own burger, we expected everything we asked for.

Good was cold due to been delivered on a e-bike which it wasn’t wrapped up correctly by the courier!! made the burger soggy and chips cold, more due to location of the place too in town centre

Burger was delicious, love the hand cut fries! Regular portion was huge! Would definitely order again.

Driver fault parked car at bottom of the. road then walking round looking for my no then rang me and i went out to road to find him his mother was very rude saying thats where sat nav took them a few times rude not nice

Late due to the restaurant and the food was cold again. Will not order again!!

Very tasty burger and loved the chips 😀

Food overall good, however delivery speed was awful for the distance we was.

Missing mustard, ketchup, and burger sauce

Visited today and the whole place was filled with smoke. I was told this is the five guys of the northeast. Yeh right more like a joke. What kind of food place doesnt invest in good fans to remove smoke. My wife and friends we came with went home smelling of grease top to bottom. We went with a local lass who goes urban burgers weekly. She said this was the first time its been smoky like that. Once is too much for us won't be back.

Missing food and drink again absolutely appalling happens all the time

The Burger was as always 5* but on this occasion the fries were cold and for the price you have set the standard that should be high for every item, will order again in the hope it's to standard. The burgers are great

First and probably last time of going on Saturday 1st of March. While the burger I had was ok, and with the toppings I requested, though I requested the crispy onion, it wasn't! I found it expensive too, for what it was. A burger!!

Fantastic food definitely will order again. Thank you for food.

I have photos to show the order where the burgers should be full of toppings and have arrived with nothing on.

One of the burger orders was incorrect.

Very good burgers for a decent price and the chips are amazing definitely recommend that you pay them a visit

Best burger I have ever had.thats what I say every time I come here it just keeps getting better.Staff was really kind made my time more enjoyable than it already was

Quick food stop, excellent food slightly pricey but the quality reflects the price Will be visiting again

food was cold, fries were very over cooked and onion ring batter was too thick.used to like their food but it has gone down badly!!

great burgers, fries a little cold but still good 👍

I’d have item missing, otherwise great

Had to reward the fries but spot on

Had a really nice meal here , burger was cooked and made to perfection .. The polite young man on the till ( I believe his name was Luke ) was really polite, well mannered and very helpful . Will definately be coming back .

Chios were flat cold burgers werent too warm either and was no bacon on the bacon chicken cheeseburger, usually such a nice olace but recently been hit or niss whether its going to be nice or not

still very nice a warm and a great service

Food arrived cold and rolls all disintegrated into burgers and greasy on top

I ordered from this restaurant through Just Eat today and wanted to share my experience. After receiving an order confirmation via email, I waited for two hours but never got my food. I tried calling the restaurant’s listed number ten times over the course of an hour, but no one answered. I also had difficulty reaching Just Eat for assistance. While I understand that the issue isn't entirely their fault, the lack of communication and updates is frustrating. Overall, I am very disappointed with my experience at this restaurant.

Very disappointed with how late our order was. I placed the ordered at 17.25 for delivery at 18.35 so the restaurant had plenty of time to deal with this. Our delivery time kept getting later and later. The status of the order eventually changed to being prepared at 18.45 (10minutes after the original delivery time requested) and the courier was apparently waiting for the order at 19.05 for 10minutes. Food finally arrived at 19.25. Not a happy customer.

Compliments to the chicken burger, chaotically organised! It was a good meal.

no bacon on my bacon cheese burger

Scheduled my delivery for 7:45 and I had to call twice for updates before it eventually arrived at 9pm. Chips tasty but luke warm, the haloumi sticks were cold and tough. You’re supposed to get chilli dip with haloumi but that was missing. The actual burgers themselves were very nice!

The veggie burger is excellent and they don't bat an eye when I have everything on it. The skin on natural chips are superb too. The service is spot on; courteous, friendly and helpful. The atmosphere is cut above what you'd expect from a fast food joint as well. Love it!

not good forgetting my diet coke

Delivered to Mapp. It was ontime but all the bags were open so all sides cold. All burgers are small like smaller than a maccies. Triple the price doesnt come with friea and a drink they are extra. Not worth the money even with a discount

Disappointed that I didn’t get the Chilli Jam with my Halloumi. Wish there was a larger quantity of salad on the burgers too. Otherwise ok. Nothing extra special but nice enough and would order again.

ordered at 19.20 quoted 20.05 delivery arrived at 20.50pm food barely warm.

Chips really dry and luke warm

Amazing food! So impressed and will be ordering again.

Great food and Montana was great also would recommend

Gave it a second chance. Regret my decision.

Really great food! Burgers and chips were excellent! We were served by Archie - absolutely lovely guy and he came to check how our food was. Really can’t recommend enough and looking forward to coming back

fantastic, best chicken burger I've had. onion rings are lovely, it's a bit pricey to say the burgers don't atleast come with a small chips. but I definitely reccomend it! also hope they'll add dips to the justeat menu 😊 5 🌟

Food was cold the buns went soggy not pleasant to eat

Amazing burger great portion size fries

The food was soggy by the time it came and I had to wait up to 2 hours for it to be delivered

Ordered a chicken bacon cheeseburger with extra cheese that arrived with no cheese on it at all. Very disappointing!

The food was quite cold when it arrived but I can’t knock portions regular fries filled up over half a plate. However delivery time just constantly changed however not couriers fault as my street is fairly icy and difficult to get onto. Unsure whether I would spend £31 again though.

Was a JUST EAT order, cheese was added to a burger for someone that was gluten and dairy intolerant. Burger sauce wasn't added to another burger. Wouldn't use again.

Wasn’t urban burgers fault it was over 2 hours late, no delivery drivers nearby on a snowy day and they gave us a freebie as an apology

Ordered at roughly13:30. It’s now 15:35 and still no food and no option for a refund. Terrible service.

food is great as always but it took just over 2 hours from ordering and when it got here, it looks like it had been kicked the whole way

Service beyond poor. 25 minute wait, started arguing between themselves. Hadn’t even printed order out to start it. Half an apology at the end of it all. Really disappointed, food was rushed and portion sizes below what they used to be. For the money you pay it was very poor

Spent almost £50 and the food was cold, and the order was wrong.

urban burgers has gone down hill, lovely burgers BUT always very very late, no straw for milkshake, suppose I dint really need a straw cos it's always tipped up in bottom of bag. basically not worth the money anymore, chip portion as got lots smaller

The manager Montana was really polite and food was hot and nice

Cold cold freezing cold went n bin

Was served by Craig and he was very warm and friendly. He let me know about a discount I was entitled to as I work in town. Lovely food cooked fresh.

Last order from me, ordered when first opened and didnt send like 5 milkshakes, decided to trust this time, waited 3 hours for cold food, absolutely appauling

Ordered online at 14.50 the order came at 16.24, no updates, the number to call the restaurant would not connect. The food finally came which was two cheeseburgers and fries and was cold. I would not recommend this place at all

Lovely food and u get loads of it

Food is cold and missing bread.

Half of the toppings we requested were missing and no explanation as to why, delivery guy went to wrong address initially, but he did call and apologise - disappointing and not the first time topping have missed off.

great, best i've had from them for a while

the order was ruined due to it been delivered so late, really disappointed

order completely wrong and items missing. tried to phone the restaurant but number does not connect. complete waste of 45 quid

Food was freezing cold when I tried to call to get my order replaced the phone lines are down so you cant reach them.Just eat refunded me £3 for the inconvenience when the order was £18+. Terrible service , terrible food.

Delivery was horrendous - took nearly 2 hours to come! Also left out a whole portion of chips, and by the time it arrived some of the food was cold.

Food was slapped together, no interest as clearly it was close to closing time. Chips were under cooked. And no sauce on burger.

£10.90 for for double burger and good sized portion of fries. Yorkshires answer to Five Guys with fresh quality ingredients from local suppliers.

Bought the cheese sauce separately as I didn't know if the kids would like it. It is a small pot for £2.50 so way over priced and was very grainy and not very nice. Christmas burgers were delicious

They kept putting the time back for the delivery, and after an hour and 45 mins of waiting I tried to phone the restaurant but couldn't get through. Meal was delivered just over two hours late. Refused to accept and demanded the courier go back and tell them I wanted a full refund. Courier looked at the label on the food and confirmed when I had placed the order, which he seemed shocked about. Goodness knows what went on in the restaurant but I won't be ordering from there again.

Chicken cheese and bacon burger with paprika fries. Perfect burger. Staff extremely friendly. Very approachable. My first choice for food in town. Looking forward to trying the pulled turkey burger :) Thank you.

food is good but i've lost the count the number of times they've not sent the sauce and i've had to get a refund for it. very frustrating

Where to start? It took over 2 hours to arrive, I wanted to refund and put in a request and then finally gets delivered 2 hours later…cold.

every time I looked at the app the delivery time kept getting pushed back. I am sure it was not the driver's fault it will have been the places fault

Food was awful had to bin most of it used to like urban burger but this time was dreadful

The food was cold, this is the 2nd time this has happened. Very disappointing.

This was our first time at Urban Burger and it won't be our last gorgeous burgers and fries definitely be ordering again

The chips where freezing cold and didn’t even have paprika salt on them

NO STARS!! NEVER ARRIVED DRIVER NEVER CAME

food was cold. chips barely cooked. cheese sauce wasn't sauce it had set by the time it was here. shocking. spoke to instead they won't do anything. joke company

the burgers are amazing the fries are amazing but the music is very bad play Weezer all the time In the Burger Bar

What a lovely place to meet up with friends for food burgers are quality great atmosphere always a polite visit with friendly smiling staff

the order arrives flat cold, the burgers were not numbered, I had asked for hot sauce on one and the other one just with lettuce mushrooms n no sauce, the hot sauce was on the wrong burger, ending up ruining the meal. try harder next time!!

would order again. The food was delicious and warm when got here

I ordered today and was just coming for some chips and a milkshake and jamie served me with great service and an amazing attitude. He also mentioned that I had an birthday burger on rewards that I wasn't aware of. Which made today's experience brilliant. Jamie needs a promotion.

for the price, had much better burgers elsewhere. Burger was very thin and tasted like it had been fried rather than grilled. asked for extra bacon... very small rashers used. For the price usually get a portion of chips included but none included. probably won't be buying again.

Wonderful, succulent burger. Good onion rings. Salted fries are rather too salty but I can get over that. Very happy.

Burger was very dry, chips had no real taste, no chilli jam just a note on box saying out with no replacement condiment provided. Chicken cheese bacon burger came with out cheese or bacon. Would not order again

Perfectly cooked burger, very kind service, and a really relaxed atmosphere - 5 stars all round! ✨

First time here and it is one of the best burgers I've ever had such friendly staff and great atmosphere!

Not had a bad burger yet. We love it here! Staff are so friendly and the burgers are amazing 😍

the portion of regular chips .... it is small

Over 1.5 hours delivery, food was cold and soggy.

Asked for a lot of pickles and they certainly delivered thank you so much! :)

I recently visited **URBAN Fresh Burgers & Fries** in Barnsley with my family, and If you're a burger lover, this place is an absolute must-try! I ordered the Cheese and Bacon Burger, and it was hands down one of the best burgers I've ever had. The combination of perfectly cooked bacon and melted cheese was just the start. I added jalapeños ,pickles , and grilled onions for that extra burst of flavor, and everything came together so well. To top it off, I had garlic sauce mixed with hot sauce ,which added the perfect amount of heat and kick without overpowering the taste. Each bite was an explosion of flavor! The fries were equally impressive—crispy on the outside and fluffy on the inside, exactly how fries should be. They were seasoned with paprika , which gave them a smoky, slightly spicy edge that paired perfectly with the burger. Honestly, these were fries you could eat on their own and still be satisfied! Overall, my experience at URBAN Fresh Burgers & Fries was nothing short of fantastic. The food is fresh, flavorful, and made with care. Whether you're looking for a quick bite or a full-on burger feast, this place won’t disappoint. I can’t wait to go back 🤩

Urban burgers was my favourite burger place in Barnsley. We ordered many many times and we dined in often. However I had a horrible food poisoning after I had the burger we ordered yesterday afternoon. Sadly, I lost my trust and will not order or dine in again.