Based on 12 opinions finded in 1 websites
Opinions
The food was incredible. I just wanted to say a massive thank you to Adam and his team for catering for my son's 1st Birthday Party. Everything was delivered on time and hot and everyone loved the food.
Rajiv Patel . 2024-09-29
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5* Quality food and great flavor. Well priced. Will definitely recommended this place to our friends and will certainly be a returning customer.
David Stevens . 2024-09-03
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Superb food. Flavour and quality of food is 10/10! We have been back to Up Town Flava 3 times this week, and it hasn’t disappointed on anything. So nice to eat tasty and good quality food. Staff are so friendly and passionate about their business. I have recommended to friends, who have also agreed. Well done guys! So happy you’ve come to Epsom. Highly recommend this establishment.
Tara Boland . 2024-08-24
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I am writing to express my disappointment with the customer service and food quality during my recent visit to your Epsom location. This was my first time trying Uptown Flava, and unfortunately, the experience did not meet my expectations. Upon requesting a particular item, I was informed that it was sold out, and no alternatives were suggested. Additionally, the patty I received was very cold, and when I asked if it could be warmed up, I was told that it was not possible. I also inquired about the Wings Wednesday offer mentioned on your TikTok, but I was given a blunt "no" without any further explanation or information on when the offer would be available again. There was no greeting or welcome, and the interaction felt purely transactional, lacking any personality or warmth. The jerk chicken was excessively salty, and the curry goat was extremely chewy, overly spicy, and not tender at all. Due to the poor customer service and disappointing food experience, I do not plan to return to your restaurant. I had been looking forward to dining at Uptown Flava in Epsom, but I was completely let down. I typically do not leave reviews like this, but I felt compelled to share my experience as it was not satisfactory.
Fia . 2024-08-15
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Uptown Flava is amazing food! Hands down the best Carribean food I’ve had. Really delicious, great portion sizes and super tasty. Hats off to the chef Adam !!
Hannah Kelly . 2024-06-06
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Uptown Flava did an outstanding job catering for the funeral of my grandmother. The food was tasty, hot, presented well and overall was a lovely experience from start to finish. Their customer service was excellent and it was smooth sailing from the outset. I would highly recommend their services.
D . 2024-04-13
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Used Uptown Flava for a corporate event and was totally blown away. Everyone thought the food / presentation and service was incredible. Adam and his team surpassed expectations and went above and beyond, will certainly use again and recommend
melissa scarlett . 2024-03-20
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The buffet meal was amazing. The staff exhibited warmth and a willingness to cater to our needs. They maintained effective communication throughout the event, which contributed to the success of our wake reception. We will certainly book again.
Ethel . 2023-10-28
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We recently used Uptown Flava to cater for our Summer Holiday club. The food was excellent, everyone enjoyed it children and staff alike, Adam was really helpful in arranging menus and making any changes we asked for. The food was delivered piping hot every day. I was really happy with the food and service, I would happily recommend. Thank you
Julie Barber . 2023-08-29
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Uptown Flava, thank you for providing amazing food at our garden party. The service is also always excellent.
Tasha Lenny . 2023-08-13
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We used Uptown Flava to deliver trays of food for a birthday party. Everyone loved the food! Adam provided a great service, easy communication, great food and prompt delivery. Would definitely use again
Kirsty Blake . 2023-07-31
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I just want to say a HUGE, MASSIVE thank you to Uptown Flava for absolutely everything they did to make our day as special as possible. Adam and Co, were incredibly helpful - kind and accommodating. Adam really did go out of his way to do what he could, answering my millions of questions and putting my mind and ease. If you need any catering events please check them out, we highly recommend them. The food was incredible with many compliments from our friends and family. It meant we could enjoy our time with family and friends without having to worry about cooking food. Thank you so, so much and we hope to see you again soon.
Gemma Mudie . 2023-07-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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402 Opinions
I was on the wait list for tickets, and they called me the night before to let me know 2 tickets available. Very helpful guy called Tom arranged everything so I could gain entry. Seating good on several levels, so no heads in the way of the view. There's room to dance in the aisles and rows. Musicians and singers were very good, but they had a few technical problems with the microphone in the beginning but soon got the show back on track, and we enjoyed very much. It's a quaint venue that makes it more personable. We would visit for future shows. Thank you for a wonderful night.