Umi in Pembrokeshire

Food was disappointing, we like Japanese food but found this too salty. Tofu katsu was not breadcrumbs but marinated tofu with katsu sauce on top. Veg gyoza was best part of the meal.

Visited this restaurant 2 days in a row while staying at Tenby. Absolutely fabulous food and atmosphere. Heaps of vegan options and also gluten free vegan. I had the tofu vegetable Tepanyaki one night and Donburi the other. The miso was one of the best I've had full of tofu and veg. There is also a vegan udon, Katsu curry and Ramen. So many options. Even vegan dessert. Katsu Banana. This place is a must go in Tenby if you are vegan. It's also very authentic after recently traveling to Japan and trying vegan options there. My partner isn't vegetarian and enjoyed all of his dishes including the duck spring rolls for entre and the apple gyoza with passion fruit mochi. Highly recommend this restaurant.

Food is so tasty and filling. Large portions.

Went to the restaurant on the 16th of October for their Sushi and Saxophone night. The food we ordered was layed out and displayed so beautifully, and tasted amazing. The Saxophonist was brilliant, playing modern music and really added to a fantastic evening.

Had a really lovely 2pm meal here. Was very delicious and our first time trying goyza and purple yam ice cream. Had chili squid.

The team managed to find us a table on a very busy lead up to Iron Man. The food was absolutely excellent, one of the best Japanese meals we've tasted. Brilliant kids menu choices also and my little one licked the plate clean. Lovely team members too who were very attentive and chatty.

An exceptional dining experience with authentic Japanese food, the sushi was incredibly fresh, with beautifully crafted rolls that balanced flavour and texture perfectly. Not to mention the atmosphere was cozy and inviting. Staff were very friendly and service was quick. Absolutely recommend to anyone visiting Tenby!

Despite it being very quiet when we visited, this place was fantastic. I can easily imagine it being even more enjoyable when full, as with the charming decor it would really enhance the atmosphere. The food was excellent, and I was grateful they made an exception for me, allowing me to order Bao Buns from the takeaway menu as a lunch option while dining indoors. However, this does make me question why they have a separate takeaway menu in the first place. It seems a bit unnecessary. My partner struggled to find something to eat since Thai food isn’t really his preference, but he ended up enjoying what he ordered. This makes me think they could benefit from expanding the menu a little to cater to pickier eaters. I was also surprised that there wasn’t a dedicated lunch menu offering smaller main items, even though they were open for lunch. The service was wonderful. The young lady serving us was very welcoming and friendly. I would highly recommend this place, as I thoroughly enjoyed the food and the setting. I would love to return to try more from their menu.

Excellent, great value and thoughtful staff. They gave us a window seat to keep an eye on my mobility scooter that I parked outside after they moved some tables and chairs to allow space for it. Thank you 😊

First of all, the amount of vegan and vegetarian options this place has is just exquisite. No one in my family had any trouble finding something they wanted. The options are pretty good too, but I wish that they used ingredients that weren’t as western as they are. I had the teriyaki chicken rice bowl and the egg was fried very nicely, the rice was also really good, but the chicken was a little dry. It might have been better if it wasn’t shredded, or if they had cooked it in the sauce instead of adding it later. The staff were all very polite and nothing took very long to come. They also give you chocolate with the check which is fun. I didn’t love the dessert menu, but we tried some of them and they weren’t bad, just very sweet.

Really enjoyable evening with friends. Had selection of starters, they were very tasty and fresh. All 4 of us thought our mains were great. Shame can't give 4.5 stars. Only comment would be to provide side plates when sharing lots of starters and maybe some long cushions on wooden benches. Will be back again soon and would definitely recommend ☺️

Really nice place, generous portions and a good choice of both meat and veggie options. It was a wonderful start to our stay in Tenby

Easily the best Asian meal my wife and I have had in years. The prawns were a real highlight, the wasabi mayo was absolutely incredible!

We visited after passing & I must admit the smell of the food brought us in & gladly not disappointed. We ordered octopus & squid for appetisers, donburi Korean beef, king prawn ramen & a child's crispy chicken with noodles. The mains were a decent hefty portion & tasted amazing, we sat outside as the sun was out but the interior decor was really nice. Total bill £69 including drinks, personally I think it was worth it & would glady visit again

Great staff, nice and friendly and Quick to serve. However food lacked depth and key flavours; as an example, the pulled pork ramen tasted fine when we got it but the flavours from the pork eventually mixed with the broth, leaving a bad taste. Highly recommend the rice bowls

Great food and atmosphere. Lovely little restaurant with friendly staff. Pricey, but the food is worth it.

I ordered the Pulled Pork Ramen and Takoyaki and both were delicious! A bit on the pricey side, but it was cold and the ramen was fitting. I absolutely loved the corn on the ramen and the takoyaki was very flavorful, as it should be!

Amazing japanese food, wonderful staff who are really friendly. My little girl loves to experience new foods and she was very pleased with her choice of salmon

Very expensive for the poor quality you get and the service was slow and awkward feeling, it took along time to get our orders in and when our food came it was very bland When entering the restaurant you'd expect it to be very authentic japanese food but when you finally eat the food it seems to be prepackaged and pre cooked which is a shame the octopus balls had 1 tiny piece of octopus inside and the rice tasted as though it was microwaved. All in all a disappointing experience considering the price tag.

On a relatively quiet night in the rest of town, Urmi was busy. From 6.30 the restaurant was buzzing. The food menu is relatively simple but don”t less this deter as each dish tasted lovely and delicious. We tried a yummy teppanyaki, donburi and katsu curry, all of which were delicious. Service was friendly although they did look very busy with some customers waiting a bit longer for their food to be served. Definitely book early to avoid the rush.

Delicious food and great service. Ron was especially helpful

Ella was really helpful helping me decide what to eat, and she made the best choice!! 10/10 will deffo be returning :)

Delicious food is very tasty and full of flavour Our waiter spoke a bit quite so it was difficult to understand them. Amazing atmosphere lovely paintings and music nice decorations. To sum it up it was a lovely meal would recommend.

Food was great the look makes me want to start eating straight away we really want to go there again!i loved your logo and your preparation! The children would love to go again to! It is really nice and comfortable thank you so very much I hope we can go again.

Came here for my daughters birthday meal as she wanted to go to waga mama, so managed to convince her this would be better. The food was amazing and so were the staff. They overhead my brother say happy birthday to my daughter and made such a fuss of her it was a perfect way to end her day

Service was quite slow, food tasted okay, not exactly authentic. Both my wife and I had an upset stomach after lunch here though ...

Booked a table here as never tried Japanese food , and wow! Really enjoyed it. Lovely staff, very knowledgeable, food was delicious 😋

Seriously good. The staff were great and the food was delicious. We had udon noodles, donburi and seaweed salad.

I spent a wonderful evening here. My ramen was wonderfully spicy.

Everything we had was delicious and very friendly/polite service. Bit pricey but nice for a holiday treat. Would visit again and definitely recommend. Only downside is uncomfy bench seating instead of chairs. Make sure you book in advance.

Umi means sea/ocean but there wasn’t much seafood options of local ingredients other than deep fried dishes. Having lived in Japan before I wouldn’t call it Japanese cuisine more like an imitation of an imitation. The change of ownership mentioned by other reviewers probably was the reason for it. Judging from the dishes we had and their “flavours” it does not seem like the kitchen was run by Japanese staff or those with understanding of Japanese cooking. Service was nice enough but the food really made it too memorable for the wrong reasons.

Such a great place to eat. Fabulous food! Lovely environment & exceptionally friendly & efficient service, it's a win, win, win 👌🏼

Lovely little meal! Amazing atmosphere with classic Japanese music really set the vibe. The staff were very friendly and even had a chat about the other businesses that the establishment owns.

Gorgeous food - although service was incredibly slow. Make sure you book!!

Great service, great food, great atmosphere, very enjoyable experience.

So so friendly and definitely the best japanese food Ive had in a while! served us food eventhough he was closing down already..

Such a nice meal. Accidentally booked for 3 instead of 4 but was no problem. Great service and great food

The pulled pork ramen was good! The atmosphere and staff were great all evening. 100% recommend!!!

Good food! And great atmosphere :)

We came here for dinner on my birthday and it was our first time. The staff were very friendly but I was glad I had booked as there was no walk in space. The food was stunning and the portions were huge. I was treated to a surprise desert for my birthday which was so sweet of them. I would definitely come again on my next visit to Tenby.

We visited Umi on a busy Saturday evening (luckily we booked ahead otherwise they would have been no chance getting in!!), the staff despite being extremely busy took good care of us and checked up on us several times to ensure our food was okay! The atmosphere was wonderful, the decorations and the music really made it an enjoyable vibe. The menu has a lot of delicious options and we thoroughly enjoyed our food. We also stayed for dessert which was absolutely divine, definitely do not leave without ordering some! I would love to see the place again, I think it deserves a bigger venue honestly! Not because it was too cramped but because it was clearly so in demand and deserves more room to play with! The owners have created a wonderful experience and I'll be visiting again as soon as possible 🩷

We were in this lovely restaurant on Wednesday 12th June. The service was excellent, and the food also The Gyroza were beautiful and so were the Udon noodles with both Korean ground beef and pulled pork. The food was really fresh and came out really quickly too Overall a lovely dining experience... keep up your great work. See you next time we're in gorgeous Tenby. Rob and Jackie Bull. X

The food was incredible at umi! The place has a fresh look but I still wasn’t expecting the food to be as good as it was and reasonably priced too, the fizzy fruit drinks were super refreshing. The service was a little slow between dessert and grabbing the bill but that was okay as we were on holiday at the time, the mains came out rapidly and we hadn’t yet completely finished our starters. Which again was okay as we were nearly finished anyway. The bathroom is the only thing letting it down, due to its layout and openness, no wheelchair access but that can’t be changed due to the design of the building. Staff were super friendly. Just wish we had one in Norwich! Tried ube ice cream and that was well worth the risk! Up there with one of my favourite restaurants, the food was 12/10

Relaxed atmosphere, excellent service, which was prompt and friendly. The food was beautifully presented and delicious.

Absolutely wonderful food , we have eaten many Japanese dishes and we all agreed Umi was the best. And the service was wonderful. Definitely worth 10 stars not 5!!

Amazingly prepared and tasty food. Warm welcome and great atmosphere. Thanks

Visited here with my husband who is Japanese and he commented on how lovely and authentic the food was! We recommend the udon and donburi dishes, absolutely delicious and very filling! The atmosphere is great especially the music and it’s a good space to also socialise. This reminds of what our life is like in Osaka! Definitely recommend the place! 御馳走様でした！🍜🥟🥢🍛

Nice service and food was lovely. Would recommend!

Honestly, this is the worst ramen I've ever had in my life. First about the taste, the soup as a whole is just salty, without any flavor, the meat and the runny egg are too salty. Noodles are the worst of all. It taste like supermarket instant noodles that are just dipped into a bowl . The service attitude is OK, but the overall layout of the table and chair of the restaurant is very tight, several people use a long table together, and there is nothing separated on the shared table. This means that people have to sit closely together with strangers while communicating at dinner, without any privacy.

Outstanding. We came in for Sunday lunch, wanting more than a typical roast. We got the tofu donburi, the vegan udon, the sesame broccoli (which we ordered a second round of!), the wakame seaweed and the miso soup - all of which paired fantastically with the liso viente wine. Gorgeous fresh ingredients, friendly service, and a beautiful location. Who would've thought Tenby has better Japanese food on its high street than Cardiff!

The food is fabulous, the service is attentive yet not overwhelming, highly recommend! Plus a veggie option for every dish.

Had a wonderful relaxed lunch. Service attentive and friendly but not intrusive. Food absolutely glorious. Full of flavour and beautifully cooked. Ended up having more courses than intended as soooo tempting.

Delicious place. Great ramen, fantastic cheesecake. Recommended 🤌👌

What's happened!? Umi WAS one of the best Asain fusion restaurants in our area, and we were so delighted to have an alternative to the generic pub grub in Tenby...BUT since the change in ownership its bland, boring and minimal effort food. Such a dissapointment, we used to come every month. No longer our go to place for food. Hair in brocollindish, ground korran beef bland, deep fried squid meh...no spice chilli And taiyaki, deep fried...well more like mildly warm.floopy pancake

A lovely little restaurant in Tenby. The atmosphere and decor is absolutely charming. I had the pulled pork ramen which was tasty. Too bad I’d eaten a hefty lunch because I ended up taking more than half of it home. I highly recommend.

Me and my cousins tried Umi Tenby out this week and everything was amazing! Food was delicious, portions were really good sizing and plenty of food options. I tried the chicken katsu curry which was phenomenal. Atmosphere was lovely and relaxed, and staff were so polite! Will definitely be back whenever I’m done Tenby next! Highly recommend for a nice lunch!

I visited last night with my family and we had a lovely evening! We had a few small plates between us and we ordered different mains. We found everything to be so tasty and beautifully presented! The service was faultless and the restaurant looks great after the renovation. We can't wait to return! ❤️

I love this place! I was visiting Tenby for a week and this was my favorite restaurant by a long shot. I went with my parents and we each had something different and everything was absolutely delicious. I personally appreciated that each dish contained at least 2 servings of vegetables. I had the Chili Tofu Donburi which had a generous portion of tofu, perfect sticky rice and a mix of cooked and pickled veg and a fried egg. The others had Prawn Udon and Pulled Pork Ramen, both excellent as well. We also got a side of cucumber salad which was fresh and wonderful. I love when places have a limited menu, it’s usually a sign that they do the few items they serve very well and this was the case at Umi. I would definitely go back. The price point was a little high but it seems that way with all UK restaurants these days. At least here, I’m getting high quality for my money. The portions were huge and we went home with leftovers. I loved the decor and ambiance. The style was clean and simple with lovely details around the restaurant. Definitely worth coming here!

Relaxed atmosphere, fresh ingredients and delicious meals.

The food was excellent, I got to try their Salmon Teppanyaki it was so tasty and perfectly cooked, Chicken Katsu Curry which was so savoury, I think it's my favorite dish! All in all the food presentation was so amazing. The staff were polite and attentive to my request. Great asian restaurant in Tenby! I recommend this place!

Big shout out to Emanuel!! The most lovely and helpful waiter

Lush food really helpful waiters :) got a free dessert for my birthday #bangingggg

Great food and service! Nice atmosphere inside 😊

Formerly regular visitors, this was our first visit following the reopening for our daughter's birthday. Left disappointed (and still quite hungry). Marginally more expensive (especially so for drinks), definitely smaller portions and definitely less tasty. Pretty watery in fact.

Style over substance - Avoid! If you want a dish that looks great for the gram and have no interest in an actual dining experience then this is the place for you. If you want to hear a doorbell go off every 2 minutes, have to move an entire dining table to get in and out of your seat, and are happy with someone plastered with pest control milling around the dining area, then Umi is the ideal dining experience. We had a chicken tapenyaki with overcooked chicken, raw cauliflower (maybe they thought they'd balance each other out?), and a complete lack of flavour, chicken donburi with no flavour whatsoever and next to no actual chicken, and two different orders of ramen with packet noodles, cheap ingredients and also no flavour! The pricing was also ludicrous, £4.50 for some pickles or £3 for a small juice. Also if you're not a fan of octopus I would reccommend the homeopathic octopus balls. It was nice for them to bring out us each half an after-dinner mint - no expense spared! I don't know if we could've finished a whole one so this was really appreciated. So good luck to them as a business, we won't be returning as we actually enjoy food but for those who just like the presentation and have more money than sense it's the perfect place.

Stunning food in an amazing location. The staff were welcoming and knowledgeable, the food was absolutely incredible. I had the best Salmon of my life here! The ube ice cream was so unique and I'd come back just for that. And the vibed and atmosphere were very relaxed. I like the added touch of playing 80's Japanese music in the background. Could not recommend enough.

Up there with the best gyoza I've had. Great food and such a wonderful location

Korean beef was a little too hot. Personal taste. Everything else was lovely. Staff friendly and helpful. Quick service. Reasonable pricing. Nice decor. Would definitely revisit when next in Tenby.

Absolutely gorgeous! Staff were really friendly, with great service. The food was incredible! Definitely be back when we return to Tenby. Thank you.

Superb Japan / Korean type Fusion - tasty clean food, reasonably priced, friendly service - already one of our favourite eateries in the area. Looking forward to tasting more of the menu.

Outstanding place to eat Food excellent Staff excellent Will be back thanks for the service

An absolute worldie of food and service! Foods Bao bun with ube ice cream Korean style ground beef ramen Asian style fries furikake twist.

Really really good food.... Nice decor too, clean and crisp. recommded

Food very nice and tasty.. very good service staff so friendly. Place is just right in the middle of tenby. I recommend this place!❤️

Sad to say I was disappointed 😞 Me and my husband have always absolutely loved Umi and regularly travel from Swansea just to eat here. We've come for our anniversaries and birthdays and have always absolutely loved the vegan food. We travelled yesterday excited for the grand reopening but actually left quite sad. The chirpy well-educated 10* staff seem to have gone. Firstly our order was taken by a young girl who didn't seem to have any dish knowledge which left us having to guess which was frustrating and that really upbeat positive customer experience seems to have gone and has been replaced with quite a deflated service. Secondly, the food - the portion sizes seem to have reduced and I honestly felt robbed, my husband opted for the vegan katsu which we assumed would be a tofu or chicken alternative only to be given a tiny plate of katsu curry with 3 peices of potato as the "vegan option" for this price this was gut wrenching. The sesame broccoli to start was delicious but was half cold half warm so I'm not sure if this is supposed to be a hot or cold dish? The vegan tofu ramen was again nice tasting but there was barely anything in the Ramen for the price, lots of noodles and broth but not much else compared to what it used to be. We didn't have desert as what you get for the money just isn't worth it in my eyes so we asked for the bill only to be told at the end of the meal that they didn't take card payment so my husband had to then leave, go get cash out and then return. We didn't leave a tip as usual as the service just wasn't tip quality. The Asian man working seemed the be the only one really putting effort into the service but the other two servers gave quite a deflated almost impolite service. In summary, the food was nice but just not worth the price anymore and the portion sizes have shrunk. The upbeat positive amazing staff are no more and we unfortunately would not venture there again which is so sad as we used to love this place. Sorry Umi 😞

Lovely food and very friendly staffs.

The food was amazing! We had seitan udon noodles and beef udon noodles and the dishes were packed full of fresh complex flavours. The service was very friendly and punctual. I would highly recommend this restaurant for a very tasty food value meal.

Absolutely fantastic food at a great price with lovely vegan options - udon noodles and teriyaki were both amazing. Highly recommended.

Thoroughly enjoyed our experience at Umi for my partners birthday, the staff were so attentive and went above and beyond for her. Setting and food was wonderful. Will go back. Would recommend booking!

Food here is fantastic. Great portions too. It was our last evening and the perfect end to the week.

The food was not Asian, we ordered a soft shell crab donburi, teriyaki salmon and miso soup and gyoza. The donburi did not have any sauce to go with it, it is very plain and lacked a coherent direction. The soft shell crab was very small. I only ate 20% of the whole dish. The gyoza had little sauce, we struggled to dip it. The Miso and Teriyaki Salmon were also questionable, but not the main offenders . The being said, the music was good, the place was well furnished, and the food was quick (admittedly after waiting a while for someone to take our order). I wouldn’t recommend it to anybody who is expecting authentic Asian cuisine. It is a typical non-big city take on Asian food, and that also has it’s time and place.

Japanese-style restaurants are unusual and this one is very well done. They include chopsticks and the dishes feel very authentic- I had a pork ramen and it came in a wooden bowl with a wooden spoon and chopsticks (knife and fork were included too). The ramen flavour was delightful and I had a Taiyaki for dessert (a fish-shaped chocolate-filled pancake with ice cream). The Taiyaki was more or less the same taste as a Nutella pancake but in the shape of a fish. The portion sizes are also generous. Update: ate there again and had the fresh prawn katsu special (pictured). Again, the taste blew me away. The prawns melted in my mouth and the sides went with it perfectly- the only downside was the chillis were a bit too hot for my liking, so I left them. Had the apple gyoza for dessert and it was a bit like apple crumble slices wrapped in pastry with a caramel sauce.

Food was incredible and presented so nicely. Staff were attentive and service was quick.

Staff were lovely, but the ramen was very disappointing as they used medium egg noodles and definitely not ramen noodles. Ramen broth takes 24 hours to make and should be an explosion of flavour in your mouth and the highlight of this dish. This was unbelievably bland. The small plates we tried were delicious. Avoid the ramen, other dishes are very nice though. Asian alcohol selection was really good. Also, most notable, was the choice of vegetarian, gluten-free and vegan options available. Nice to see

We visited early evening on a Friday. Umi offers a variety of small plates and larger dishes so plenty to choose from for all appetites. We opted to share a gochujang chicken skewer and pork bao bun small plate specials before having a prawn ramen. Unfortunately the Pork Belly was off this evening subbed for Pulled Pork on the ramen. The small plates were delicious and full of flavour and both of us were impressed with the pork on bao buns, nice and crispy! The ramen seemed to let the rest of the meal down, I was expecting to have a punchier broth packed full of flavour as it was described as a miso ramen and instead of a traditional wheat noodle, Umi uses egg noodles which some may prefer. We were seated directly in front of the bar on a long table that could seat about 8 which felt a bit awkward because when the service was quieter the staff would congregate and we could hear their conversations and feel overlooked. I'd prefer to have more napkins in a dispenser on the table due to the nature of the food with ramen being a bit messy and not having to ask the staff for more but a plus that the napkins and chopsticks were recyclable. There was a great selection of Japanese and Asian drinks and I sampled the premium Japanese beer which was a pleasure to drink. The service was friendly and attentive without being overbearing. The doorbell for the service call is a bit annoying as well. Total bill was £64 which was 2 small plates, 2 ramen and 1 beer and wine each.

Rare few asian food in Tenby to satisfy cravings but the ramen noodles tasted a little tough and plain. The curry rice was still alright but not as umami as usual asian flavours. Although portion was decent for the price for the mains, but the sides are very pricey for the portion (compared to asia prices). Location was great though (right in city centre) and service was friendly.

Immensely disappointing and the toilets were vile. The whole focus was on presentation of the food but there was absolutely no flavour I've had a better donburi dish from the supermarket. Staff were miserable and everything was chaos. This doorbell sound went off every other minute while we were there ruining the atmosphere then to top it off the toilets were disgusting. We were there as soon as they opened yet the toilets hadn't been cleaned at all. Marks all over the toilet bowl, no other toilet roll other than a damp roll on the bin and water all over the floor since their toilet leaks apparently 🤢. Found it very expensive, £6 for barely a portion of brocolli with sesame seeds thrown over it!overall thoroughly disappointed especially as the reviews were so positive don't be fooled! AVOID

A great place to visit in Tenby, the food was first class, the staff pleasant and efficient. The atmosphere was good. We didn’t sample the drinks so can’t comment on costs but the noodles and prawns were £17 a portion and a small portion of seasoned/savoury/chilli garlic skin on fries was £6. It’s a place you need to book, they prefer on line as they rarely answer the phone, the also require a £10 deposit per person on booking. Enjoy

Lovely food and incredible staff who were obviously under a lot of pressure during a busy time but still delivered fantastic service. Food on the pricey side but nice big portions and delicious. Would definitely recommend

I scoped this place out the night before and decided we'd have a meal at umi. We enjoyed everything about the meal and would visit again.

Umi went above and beyond, earning my utmost admiration and a wish for a sixth star if it were possible! The service extended exceptional friendliness, accommodating my large party at short notice for a birthday celebration. Their efficiency, warm demeanor, and even the delightful surprise of a complimentary cocktail truly exceeded expectations. The presentation of dishes at Umi was a visual delight, artfully composed and generously portioned. The flavors showcased a dedication to quality ingredients and innovative recipes, setting them apart from typical Asian cuisine. The staff demonstrated commendable teamwork in effortlessly handling the bill-splitting process for our group of eighteen. Additionally, engaging in conversation with the owner added a personal touch, enhancing our dining experience. Umi proved to be the perfect venue for my birthday celebration, deserving of the recognition it has yet to fully receive. Without a doubt, it stands as the highlight of my culinary experiences thus far. When I return to Tenby I will certainly eat at Umi again!

Delicious food. Friendly staff and excellent service. Would highly recommend if you love Japanese food. Catered for us at short notice and went above and beyond to attend to our needs! Many thanks

Overall it's a nice place to eat, we both had Ramen for our mains which were slightly disappointing and lacked general flavour, I suspect this is because of the broth used as it was served with a miso broth and not a traditional ramen broth. On the other hand the gyoza's we had for starters was amazing and truly delicious, they also allowed us to mix and match veggie and chicken gyoza's which is great for flexible couples like us. (1 meat eater & 1 veggie)

I ordered tofu teriyaki. The rice and vegetables were delicious. The tofu was hard as a rock. I was given another plate of lightly cooked tofu but it was exactly the same.

Absolutely delicious Ramen and very friendly staff.

Umi has always been a favourite of ours since it opened. Food and staff were great! There seems to have been a change in staff and now there are 3 young girls who are unwelcoming, arrogant and make you feel awkward - please bring back the lady with glasses and the man with dark brown hair - those original staff members have more charisma, friendliness and hospitality than these 3 new young staff members combined. When we first walked in to turn up for our booked table - the 3 of them all stood arms crossed from behind the bar, looked at each other and then at us, didn't greet us, I had to wave at them while they stared gormlessly in our direction?.. Very weird, awkward atmosphere, the restaurant only had two other small tables occupied. They brought out one main meal, then one starter, then childrens meal, starter, then more mains followed by starters and childs meal... right old mess. The table was rammed with all the food we ordered in one go, rather than the obvious order of: starters, clear table, then mains.....? Baffling. This didn't used to happen with the older staff members. I USED to love this restaurant, I hate to criticise it. However these 3 new members of staff are rude and just stand uselessly behind the bar glaring at customers?! .. I'd rather let the owners know, than see the place go down hill. Recruit better! Edit: Interesting response from the owner. I'm guessing the young staff are family members then. Also, interesting to read the other latest reviews who seem to be of the same opinion.

Excellent food. Service needs a little improvement.

Amazing food and service as per usual. Thanks for another great evening, can’t wait to come back again soon :)

Staff were nice, but we were shoved in a corner next to the bar, so I was sat facing a wall with my back to the restaurant, and the place was basically empty, maybe 2 other customers. Not very authentic. We ordered several different starters which were very nice, especially the ribs. But £9 for a few ribs with minimal meat is a bit much. The mains were a bit disappointing. I ordered pork belly ramen, but it wasn't ramen noodles, it was egg noodles. And it wasnt pork belly, It was slices of pork. Plus basic miso broth. I know this may sound petty, but things like this bug me as it isn't what it says on the menu and anyone who isn't familiar with Asian food wouldn't notice. I can't even remember what my parter ordered, which kind of says it all. I recommend ordering lots of starters and skipping the mains. This place would be better as a tapas restaurant. *Edited due to restaurant response below. No customer should have to ask not to stare at a wall. The noodles were NOT ramen. Yes, the menu did state it was a Miso broth, but it was still basic.

I come here all the time with friends and family. It’s great for vegans, the food is consistently good and the service is exceptional!