Ty Hyll - Ugly House in Conwy

This is just the most wonderful place..! Afternoon tea today - their own-blend leaf tea was to die for. Best "cuppa" we've had in a long time. The fixed-price afternoon tea came with our choice of sandwich from the main menu, a choice of home-made cake, and an extremely generous portion of bara brith. scones & Welsh cakes. Do this at least once in your life. The quality is exceptional as is the customer-service - real nice people working here. Vert traditional tea-room setting - about 20 covers inside? Seating also available outside and their are quite extensive trails up & behind the property to walk off some of the carbs ;) If you're visiting the Conwy Valley this needs to be on your list.

Finding this tea house was an unexpected surprise. We were in the midst of a long drive on a gloomy day, and The Ugly House (not all that ugly, by the way) gave us absolutely perfect tea that really hit the spot. Their homemade cakes were luscious, and their Welsh cakes were great as well. I can’t believe there weren’t more people on a day like that! They have beautiful gardens, a pleasure to walk through to get to the composting toilet, which was clean and environmentally sound. And the staff were lovely. Wish we could’ve spent the better part of the day there. We took home a packet of their house blend tea and will savor it now that our vacation is over.

We were on holiday staying up the road at Capel Curig, Beautiful tea room so we stopped for a coffee. However… first 2 americano coffees £5. Second visit a few days later same coffees £7.80… I should have queried it then . Got home and checked my bank and their menu…£3.50 each? So that’s 3 different prices for the same small cups of americano coffee’s. Slightly confused 🫤 .Although the coffee was nice, and the staff friendly I’d still recommend, but you need to check prices!

Walked from Betws-y-coed to Swallow Falls, and saw this cafe was a little further walk so we tried it out. Lovely little place, so comforting with a wood burning fire, homemade cakes, and information about the history to look at whilst you enjoy some food. Food was lovely, so were the staff who were very helpful to tell us about buses, and price was good too! Would love to go again in the future.

We have visited the Ugly House many times in the past .In fact it was owned by an Aunt of mine years ago and my father did some work on it I also have a small booklet My Aunt wrote about the history of Ty Hyll We stopped here for lunch 🥪 on our way to Betews y coed It was a busy day but the food was delicious

Walked over from Llanrwst and stopped here for a piece of cake and a couple of drinks. I asked my wife how much it had cost and she informed me it was £11.10 - I thought this a tad expensive for a slice of Lemon Drizzle and two Coke Zeros. My wife went back in and queried whether we had been charged for 2 pieces of cake. The waitress checked our order and said that the bill was correct. On breaking the bill down it turned out we had been charged £7.00 for two cans of Coke Zero. The waitress was clearly embarrassed and said that unfortunately she was not in charge of the prices. I find it staggering that you are ripping people off to this extent - I mean come on, £3.50 for a can. Really!! Please stop ripping people off - there really is no need to be charging that amount, there really isn't. We shan't be coming back.

Whilst visiting family in Holyhead we had a trip out to here the service and the food was excellent, the staff were very friendly the place is quirky with walkways around the back through wooded area, the patio on the outside can be a little unsteady for the elderly and the disabled but this fits in with the quirky ness of the place there is also room to sit and eat inside, we will definately be back again

My partner and I travelled from New Brighton, Wirral yesterday to have lunch at The Ugly House Tea Room. The last time we visited we spent £75 – lunch plus 6 jars of home plus your house cake!!!!! We had every intention of doing the same. When we arrived yesterday, we were shown a table right near the exit to the back, and the table was less than 2 feet square normally used to hold brochures. (pictured below) When we asked to sit at a larger table, the young fellow refused saying that he needed it in case a larger party came to eat. This is no way to treat visitors. I might add it is 75 miles away (150 miles round trip!!!!!). WE WILL NEVER VISIT THIS PLACE EVER AGAIN!!!!!!!!!!!!

Although the house is quirky and worth a vist, I can't begin to explain how awful the toilet is. You have to walk through the wood, to a hut with a chemical toilet. The smell was overwhelming. There are no hand wash facilities just a sign saying use the hand gel. Disgusting doesn't even begin to describe it.

Highlight of our holiday was having lunch here, The Welsh rabbit Scotch eggs and cake were absolutely delicious. Luke who prepares the food is a little magician.

The staff were really friendly and helpful. The food was fresh and tasty. It’s always one of our go-to places when we visit Betws-y-Coed.

A fantastic tea room with exceptional service, amazing cakes and food. We had lasagna, toasted sandwich and cake, all were delicious, carrot cake amazing .Lovely to have china cups and hot water jug with the tea, using leaves!! Thank you, we throughly recommend this unique cottage,

Called in for a quick drink. Lovely place inside with loads of character. Small car park outside. We were made to feel a little guilty that we only wanted a drink.

Best afternoon tea that we’ve had on our trip! Tea itself is delicious and served with plenty of extra hot water. Cakes are outstanding - especially the carrot cake, which is perfectly balanced by the sour cream topping. Staff are incredibly friendly. We had a lovely walk in the extensive gardens afterwards.

Excellent little place! What a gem with fantastic wonderful staff who were so friendly. Ploughman’s lunch was a large portion with fresh crusty bread, ham, Welsh Cheddar, salad and chutney. Sausage sandwich was also tasty served with a large side salad, Home made cakes both lemon and chocolate cakes were delicious. Highly recommended for lunch.

Lovely friendly staff service, enormous cake portions that was moist and delicious. I had lemon cake and my wife had chocolate orange and neither wanted to share ( hehe ) . This is somewhere you pass but once you stop you aim for again. As mentioned before tea comes in a pot with extra hot water and is plenty for the cake portions, I enjoyed my coffee black no sugar so I know it is good coffee. Do stop and enjoy the nice warm fire and friendly service!

We've been twice in 2 days!! First visit, yesterday was for tea and cake. The carrot cake was 10/10 and the tea is plentiful - 4, maybe 5 cups from the teapot! Today we had lunch. Beef chilli for me and Homemade scotch egg for my husband. The meals both came with salad, coleslaw, potato salad and bread. Huge portions... its rare to level a restaurant feeling like you can't eat another morsel - I love my food and this was absolutely delicious, and excellent value. A perfect stop off after a day exploring.

This was a lovely little place with interesting history and the best tea ever it was that good I bought a bag of their loose tea fabulous cake to

This was just such a lovely experience. I am surprised to see some negative reviews, I can only comment on our own experience. What a lovely place! My wife and I were in Wales for the week, we loved it so much we made a return visit at the end of the week. The staff were all very welcoming, friendly and chatty; the food was all home made and delicious; an amazing selection of freshly made cakes and an impressive selection of vegan dishes for such a small place!! The fire just added to the ambience. We visit this area of Wales every November so look forward to our return visit and sampling more of the menu choices!

Absolutely love our visits to the Ugly House. The 2 young ladies who run the cafe are so lovely and the scones are the best in the world!! Dont miss out on going there!

We visited while we were on holiday last month and what a wonderful experience. The two ladies who have taken over were so friendly and welcoming, sorry I can’t remember their names but I do know one of them was from Huddersfield. The food is home cooked on the premises and so tasty. We laughed so much with them and enjoyed every minute of our visit. Highly recommend in every respect. Will certainly return.

Had beautiful scones and coffee, was really happy that it hasn't gone the same route as Tu Hwnt I'm Bont. Please stay as you are, beautiful food, friendly staff. See you soon 😊.

Great little cafe, food good staff excellent with a good sense of humour. Best view from the Ty Bach ever higher in the air than wetherspoons with a fantastic view

Such a beautiful building, with outstanding service and the best food you could ever ask for!! Carrie and Jane were wonderful and made us feel so welcome , particularly Doris who’s 101 and had a great time chatting to Carrie. Thank you so much for making our visit so memorable and we can’t wait to come back soon! Much love, Kris, Paul & Burt from The Crystal Hut xxx

Such a beautiful building , with fantastic service and delicious food. Carrie and Jane were wonderful and made us feel so welcome , particularly my Gran who’s 101 and had a great time chatting to Carrie.

Visited for lunch today and it was so lovely to see the Ugly House back to how it used to be! Cari and Jane gave us a warm welcome and were happy and friendly, back to how the atmosphere used to be! Welsh rarebit was delicious as always, lovely big pot of tea and homemade scones and cakes. Will be back soon 😊

Thought it looked quaint so we decided to stop for lunch. So glad we did. The young man who attended to us and served our lunch was very friendly and efficient. Food was delicious . I had a ham sandwich (home baked ham and bread was fab) with home-made coleslaw, potato salad and chutney plus a salad. Hubby had Welsh rarebit plus the same accompaniments as me. It was so so good. Will definitely go again.

Turned up on spec with my other half last Saturday, wanting lunch. Amazing location and stunning building (definitely haunted, ace) and the staff were just wonderful. I am veggie and gluten free, so whilst options were limited, they couldn't do enough for me. I ordered a cheese sandwich and they came back and asked if I wanted a toastie, and it was stunning. Fresh ingredients, good gluten free bread (rare to find) and a nice fresh salad. The lady who was cooking was so attentive and aware of the whole allergen risk thing, even in a small kitchen. Plus both myself and my girlfriend commented at how bubbly and lovely the waitress was! Makes such a difference and really made the experience of just stopping for lunch a great one, enough to write a review. Will definitely be back as we only live on Anglesey.

Very welcoming, had to wait for table a short while, excellent food, couldn’t do enough for you. All fresh produce. Homemade lasagne to die for! Cream teas looked spectacular. Would visit again.

We made a beeline for the Ugly House at the far end of our round walk to and from Betws y Coed via Swallow falls. I have wanted to visit for ages but never had the time or chance. We were not disappointed! The staff were so incredibly friendly, couldn't do enough for you. Very warm and personable. The oat milk flat white was top notch, tea lovely, cakes delicious but the best bit was the rarebit - my goodness, I don't think I have every had a better rarebit. Perfectly cooked with a lovely salad, chutney, slaw etc. It was heaven! We took home a jar of the honey too which I can confirm is delicious! The grounds are absolutely lovely - eco friendly, composting toilet. Absolutely set up for the future. Well done team Ugly House, we'll be back and can't wait!

An impromptu stop for an afternoon cuppa. What’s find, the scones were the best. Crunchy on the outside and crumbly on the inside. A really good cup of tea and a lovely welcome from Carrie and Jane. Not only did they make us feel welcome, they made out sausage dog feel very at home too. Thank you a real find. Enjoyed the wildlife walk too

The Gluten Free lemon cake was absolutely delicious, lady who served us said it was made by Linda so very well done Linda. Tea comes with cup and saucers very nice touch. Been past many times but nice to finally stop on a rainy day and find it's dog friendly too.

After a long riverside walk from Betws y coed to the ugly house in 27 degrees C we were gasping for a cold drink The house is lovely lots of character and loved the information on the walls well worth a visit BUT …… Ugly price for small can of Fanta £3.20 each !!! So £6.40 to quench our thirst Did challenge the staff who said they have commented to the owner whose response was “They are paying for the ugly house experience “ Not a great way to keep people returning

Lovely place and great staff. The food was out of this world, home made and plentiful. Recommended are the delicious scotch eggs and the superb quiche. So much choice of home made cakes. Definitely a place to return to.

What a gem nestling near Snowdonia and Swallow falls . Quaintly old fashioned ( real tea in china cups!) and freshly prepared home made food . Friendly helpful staff too,

We’d walked up from Betws-y-coed on the river pathway so we were understandably peckish, but this place is an absolute delight. Genuinely home-made food, fantastic local produce, and such attention to detail. Amongst our group we had a ploughman’s (wonderful cheese and ham), home-made quiche...

We have been here numerous times which we've always enjoyed so took my husband for his birthday and to be honest extremely disappointed cups tea stained teapot badly stained water jug dirty splashed with food then an extra £3 added to the bill to toast...

The Ugly House has a really fascinating history and a unique appearance, but don't be fooled, this place is worth the visit just for the food and ambiance. We enjoyed a light lunch here during a sightseeing day in Wales and thoroughly enjoyed the entire...

Beautiful garden and delicious food. I accidentally left my bag there and they kindly sent it back too me as I wasn't local. Thanks 🙏🏻

We visited this and the cafe/food/welcome was second to none. It's a lovely quirky house that you can look around with an interesting exhibition about bees upstairs! The cafe was like visiting someone's home with the friendly staff and homely touches and the cream tea...

So pleased that we came across this tea room for lunch whilst walking our dog in the area.Greeted by warm and friendly staff who gladly supplied a bowl of fresh water for our dog on arrival.Our ham and cheese sandwiches were how sandwiches should be...

We had to come back twice. What a joy to sit outside and enjoy the beauty of this historic stone building while eating delicious home-cooked food prepared on-site by two great cooks. Just delightful!

Vegan choices. Large portions. Lovely setting. The kids loved exploring the garden (as did we!). Delicious homemade food.

Called here for a pit stop on a little ride out to Betws Y Coed. It was early in the week and nearly noon so wasn't very busy. We were greeted with a smile on arrival and given a choice of table. There were three...

Lovely building with lovely gardens. Food was very good and staff very friendly. Will def stop there when passing next.

Thank goodness Ty Hyll has also not been taken over and re-branded! The scones were perfect, the jam and cream as it's meant to be. The garden is wonderful, and the staff friendly. We came to Ty Hyll after visiting our old favourite Tu Hwnt...

What a find, we was just passing by and saw the sign for “The ugly House” and thought we would stop and explore! We was so pleased we did as it’s super cute in a beautiful setting, the food is totally delicious all freshly home...

Friendly helpful staff, dog friendly. Excellent Coffee & Walnut cake good size portion. Will definitely be going back. Beautiful in so many ways🧡

Lovely old fashioned afternoon cream tea .Fire was on warm and friendly staff and good value .Gardens beautiful we took lots of photos .Compost toilet very quirky.We certainly will return.

We visit regularly with 2 elderly ladies, and there is always a warm welcome (literally with open fire!) Staff are cheerful and patient with us, nothing is too much trouble! Lovely homemade soup and cakes, and great coffee! Diolch o galon!

We walked from Betws y Coed and were delighted to find the cottage open. What a gem. Sitting in a beautiful little woodland garden, looked after by volunteers. The food was simple but so delicious. Homemade soup lovely fresh bread and best ever Welsh Rarebit....

This amazing place has the best food and drinks ever. It’s so pretty with a beautiful walk out the back. Would 100% recommend to everyone!

We stopped off at the Ugly house before going walking in the mountains. Our lunch was lovely and staff very friendly and attentive. Would definitely come here again when we visit next.

We walked from Betws y Coed to Ugly House, 3 miles. All indications being that the premises was open, including a sign on the gate saying “open 7 days a week”; IT WAS CLOSED. Come on owners of this property, sort out your advertising.

I have been here with varying fmily and friends for so many years now and it was ALWAYS 5 Stars all the way. Always called in on the way to Llandudno for weekend or back home. This time (Sept) my friend and I called in...

We come to Wales every November for holiday. One of the first places we head is the Ugly House. How sad we were this year. No welcoming fire alight. The staff looked positively disgusted we had turned up at all! The young man behind the...

Big walk to get here to find it was closed in October half term. Website said it was open. Been before and nice so disappointed that info was incorrect.

We had just finished our hike at Snowdon and came here for lunch. There was about 20 of us and our lunch was included with our hike excursion. We were served small sandwiches, a warm butternut squash soup and a cookies. After hiking for a...

Service staff were indifferent and seemed annoyed at our arrival at 1 in the afternoon. We turned around and left. We had been really excited to try it after reading about it in Lonely Planet. We were so disappointed.

Had a wonderful late lunch at the Ugly House. Lovely service and food would definitely recommend a visit.

While touring Snowdonia we decided we wanted a afternoon drink & having stopped at the ugly house several years ago we decided to stop again. There is a small car park adjacent to the building which looks like a lorry has dropped a load of...

My Partner and his Dad had the Beef, Onion and Stilton toastie from the specials board and my Mother-in-law and I tried our first welsh rarebit. (Or ‘rabbit’ as the friendly and witty server said.) We were so impressed by the portion size; the salad...

Small car parking with a few disabled bays. Friendly efficient staff. My wife had a scrumptious cream tea and I had a wonderful flap-jack. Well worth a visit.

Having had very enjoyable meals here before lock down, we thought we would go for lunch for my husband's birthday. We were extremely disappointed, the menu has completely changed and not in a good way, the atmosphere was unwelcoming, the food was poor quality, welsh...

This was a quick break while cycling the valleys near Betws-y-Coed, but turned into a lunch stop where I enjoyed the best ham sandwich I've ever had, with potato salad and coleslaw! The coffee was excellent too ! Good helpful service ! Brilliant and can't...

We had a lovely lunch but unfortunately it ended on a bad note when my mother in law needed the loo and they didn't have a key for the disabled toilet. The only other toilet is a steep walk up a nature path which my...

Great place for a unique stop and to soak in the Snowdonia landscape. Stopped here for tea and cake - both very nice indeed. The staff were very friendly and one of the team gave me a quick tour of the property, pointing out the...

We stopped at the Ty Hyll, Ugly House, whilst out walking to swallow falls, it was a welcome sight and much needed refreshment break. Staff were really friendly, the sandwich with salad we had was lovely, and the food that was being brought out to...

Unfortunately a little Cafe that could be brilliant cannot move with the times and offer food that does not contain animal products. The staff are not educated in different food requirements and don't know the difference between gluten free and vegan. After entering the cafe...

Stopped by here for a bite to eat and a coffee. It’s a lovely little cafe and staff were great. The menu needs some work as we only wanted the sausage sandwich and Welsh rabbit, but comes with an unremarkable salad and and mass produced...

It was a nice cosy place and food was good but expensive. We ordered the ugly sausage sandwich, scones and butter, the rarebit without ham and welsh cheddar toastie and a latte; everything was tasty. It is a small cafe with 5-6 tables. Upstairs there...

We stopped for a cuppa and a sandwich - the weather meant we were unable to sit outside so we went inside. We were greeted well and shown to a table we ordered a sandwich and a pot of tea. The sandwich came up with...

We did NOT spend enough time here. Came in for brunch on our last day of our holiday before leaving the area. The Welsh rarebit is divine. Really good quality ham. Excellent portion sizes, especially if you've been expending lots of energy hiking! The cakes...

Stop off on way back from doing an activity and had spotted this interesting place on way. We sat outside in glorious sunshine and wandered the lovely gardens at the back whilst we waited for our food. Food was homely and plentiful. We had sausage...

Just what we needed as we walked 2 hrs from Bewtsy right along very narrow path along river and past Swallow falls. Lovely food but as with everything here in this part of Wales, so expensive £25 for 2 coffees, 1 can coke, Welsh rarebit...

Their displayed “Victoria sponge” Doesn’t contain cream so it’s a disappointment. And £3.10 for dry sponge with a thin layer of jam

We came in for a quick tea and snack on our way back from a getaway. The house it self is full of history and has a great cosy feeling, all the staff working there were polite and helpful

Nestled in the heart of snowdonia, near the beautiful swallow falls is this beautiful village house right next to the main road, a relief after a long walk in the rain. lovely hosts. A super place for a good tea and cozy conversations.

I had always wanted to go into the Ugly House and had never had the opportunity until a recent visit to Betws-y-Coed. My husband and I stopped off to have a coffee and a cake one afternoon during our stay and we weren't disappointed. It...

Called the ugly house but it is amazing, we had cream tea there, done properly with teapot, teacups and tea strainer, the proper old fashioned way. Staff really nice. Very quirky little house.

We came across these tearooms by chance & so glad we did. It is only small inside but has a great atmosphere. The food was really good & the 2 young ladies working there were really friendly and efficient. It was raining when we went...

Visited for a quick drink as we did a walking circuit. The two girls serving were very helpful and attentive to customers. The drinks were as expected. The cafe was a little small and set up for social distancing with Perspex shield between tables for...

Stopped here late one afternoon. Sat out in the pretty cottage garden. Son chose the homemade Scotch egg and I went for the Welsh rarebit. We got two very generous plates of food with side salad, coleslaw, potato salad and amazing onion relish. The food...

From stepping out of the car in pouring rain we were transported to a magical place. If two white witches lived here I would not be surprised. Smoke curled out of the chimney. The two staff gave us such a warm welcome. All the food...

What a lovely cafe! Fab, tasty (loose) tea, served in bone china cups with gorgeous cake all served by a bubbly, lovely waitress. Highly recommended.

Unbelievable afternoon tea my fiancée and I had today. Couldn't fault the food or the staff and would highly recommend visiting. Don't be put off by the negative reviews on TripAdvisor as we were considering not going as there had been some bad ones recently...

Whilst the location and setting is beautiful, the gardens are super, the service not too bad, the food local and tasty but quite costly. My issue was cleanliness, particularly at this [COVID] time. The cutlery had the previous meal stuck on, the plates and cups...

I'd been on a long walk from Betws-y-coed train station to Swallow Falls and had just started the return journey when I happened upon this place. They had lots of tasty treats available, so I bought a very tasty chocolate brownie that kept me going...

We love the Rustic House (which I think is it's proper translation) and have visited many times. But...things are going downhill fast. Yes its a difficult time for everybody and most especially hospitality. But these are avoidable issues we are raising. No excuses - other...

We had been driving back to Betwys-y-Coed from a long drive and googled a place for some tea and cake and Ty Hyll had good reviews on Google although we’re not sure how as we were very disappointed. We ended up having scones and they...

Dropped in with the family for lunch whilst staying locally (having passed it numerous times over the years). Staff were very friendly. Food was straight-forward but very good and generous quantities of tea were provided. The Welsh cakes (a particular favourite) were excellent and I...

We had read previous excellent reviews so decided to stop off here after our long drive to Betws Y Coed. The house is full of history & the gardens are a little haven & a nice place to stretch our legs. I really enjoyed the...

We stopped in for lunch and were greeted by very friendly staff who were a joy, Good humoured despite be masked and COVID compliance. The garden was an oasis of calm and it was like sitting In a fairy tale with the woodland animals wandering...

Places are made by people! Staff at Ty Hyll was wonderful. They explained the history of the place and also the composting system of the garden. Nice coffee and delicious sausages. House is very quirky inside and outside. Garden is beautifully kept. Glad we stopped.

This is a hidden little gem a must to visit All the staff are very friendly and helpful the food is of a standard And very nice gardens to look at 5 star for everything

After a very long and hard walk we left the river trail to discover The Ugly House right next to us. Lovely odd looking cottage type place but definitely not ugly! The food however was fantastic. In my wife’s words “That’s probably the best scone...

We called after a walk and had scone and tea , and coffee and Welsh cake all was delicious and was very reasonably priced

Stopped at the tearoom on the way for a hike as well liked the quirky name. The food was absolutely amazing. We had the afternoon tea and Welsh rarebit. Mountains of delicious food, all home made and so delicious. Can’t recommend this place enough.

We loved this little tearoom! It was just what we needed after a morning exploring the nearby woodland. The service was great and the selection of sandwiches and sweet treats all looked tempting. We shared an ugly sausage sandwich just so we could try their...

What a lovely find. This quaint tea room served fabulous food and a pot of tea which was full of flavour. This is a must to visit. We weren’t disappointed