The Riverside Chocolate House & Tea-room in Conwy

Immaculately clean cafe that was just about to close when we arrived. We ordered 3 teas and 3 pasties to take away, but the owner offered to wait while we ate our lunch. Pasties were lovely and tea spot on! Thank you so much. Highly recommended.

I only rated this as terrible because it is CLOSED and we have been stopping here for many years on our way to Anglesey.The interior has been radically altered.If you do stop in the car park to use the toilets it is now 30p entry, cash only.

It was a beautiful day and we were looking for somewhere to go that was different to our usual haunts. My partner said he knew just the place, and he was right! This place is really lovely. It is cosy inside, with half a dozen or so tables, and there's seating outside too. I had a tuna mayo sandwich and my partner had a corned beef baguette; both were beautifully presented and just perfect. The bread on my sandwich was the freshest I've ever had on a bought sandwich. We followed that with apple pie and cream, which was served exactly as we wanted, and again was perfect. The staff were lovely and friendly, but professional too. There is a fantastic range of chocolates available and a small, but good range of gifts and souvenirs. I would recommend this place in a heart beat and I'm looking forward to going there again.

Dulcie and Allan continue to uphold their already high standards of friendliness, cleanliness and great food and drink. Their artisan chocolates are a must have. As I say to folks coming in to visit North Wales make it a first stop. We purchased a quirky sheep flower pot to remind us of our visit. Well done ...

Came across this little place on our way back from anglesey, so glad we stopped by the sandwiches was the freshest we have ever had lovely friendly owners and staff very polite even our dog got a doggy treat.We treated ourselves to a selection of the most gorgeous chocolates we have ever tasted wished I had bought one of each of the display .there was ample parking and a kids playground just across the way and also a small nature walk over a bridge made a lovely stop of for us to exercise the dog too.Would not hesitate to pop back in when we are up in anglesey again or in the area its a five stars from us.

A group of 17 of us were staying nearby and wanted some sandwiches and crisps for our walk. The Riverside Chocolate House obliged. The owner made us fresh sandwiches with a packet of crisps for around £3 and even though the shop closed the owner stayed on to make the sandwiches fresh and even delivered them to our bunk house. Marvellous service and lovely fresh sandwiches.

As soon as came into Wales this was the first place I saw and told my husband we needed to visit! We popped in to see what times they were open and visited twice over the course of our stay. The cafe is only little, but they have a lovely little outside area too. Really friendly people who run the cafe and they make their own chocolate!! We bought some and have had it since we have been home and it was delicious! The food was nice, my husband and I had sandwiches and scones. Their hot chocolate is real drinking chocolate, and you can choose from all different flavours, and it was lovely, the best hot chocolate I've had. I was sorry to leave and would love to visit again!

POSITIVES......Good coffee, Nice young man waiting on the tables NEGATIVES....... Lady taking orders at the till very abrupt and looked very stressed, Maybe she was having a bad day which can happen to the best of us, But she made me so uncomfortable that i wanted to leave but my husband needed to eat at that time. Spoilt what could have been a nice lunch, coffee and sandwiches were delicious, just the welcome that wasn't good

Thank you for the lovely welcome that we received today, especially the treats for the dogs. The staff were friendly and welcoming, efficient and the food was great. We’ll be back.

The cafe was clean . inside and outside seating. which was cleaned and sanitised in between customer. The service was good .The selection of chocolates was amazing. I only wish we could have stopped for food but didn't have time, next time we will. ]Thank you

Lovely little tea room , chocolate was Devine , polite staff lovely setting , inside or outside seating available :-) …..

Fantastic place and fantastic service for everyone. Even offered to fill My water bottles on my bike. I had a latte and chocolate cheesecake and it was really really good. Thank you. Will be back

Been here four times now. Beautiful place and fantastic location and really nice staff. Just one thing, please serve decent strong coffee, it’s like drinking a hot puddle at the moment!!!🙄 Will be back soon!!

Fabulous little tea house. We couldn’t recommend it highly enough. The service is excellent. We happened across it after hours of driving and we were so pleased we stopped. A perfect cup of tea, marvellous chocolate milkshake and the most divine apple pie made this the perfect pit stop.

We visited this lovely little shop/cafe twice during our stay in Snowdonia and on both occasions, it was a delight. I tried the Luxury Hot chocolate made with real chocolate, now powder, and it was delicious. Dark and rich without being too sweet. My wife was delighted to discover they they served Soya milk so she has a Soya Milkshake and liked it so much that she had a second one! On our second visit, we had the same drinks supplemented this time with a cheese, onion and tomato toastie which was excellent too. Whether you are just looking for a nice cafe or are a card-carrying chocolate lover, I recommend the Riverside Chocolate House - it's well worth a visit. P.S. The cafe doesn't have a toilet but here is a public toilet just across the road - 30p in change required.

A delightful little stop over surprise. Served the most delicious bara brith I have ever tasted in Wales. Very pleasant surroundings to sit outside and enjoy a break. Lovely staff and great care taken regarding Covid. Will definitely visit again.

We stopped here on route to the Welsh coast and enjoyed hot chocolate with marshmallows in the cafe. Service is excellent and there is a great choice of snacks, cakes and drinks. There is also a small gift shop here. There is a large car park adjacent to the cafe, as well as a lovely picnic area and public toilets, so this is a great place to stop to break up a journey. Well worth a visit to this unique cafe, which is most definitely a hidden gem.

Every time I return Home to North Wales I try to visit this little gem.A lovely place to stop for a delicious hot chocolate and to treat myself to some fabulous chocolates!Service is friendly and efficient. We both felt very safe with covid regulations in place. Particularly liked the way we were to wait outside for a member of staff to come and sit us, given it is such a small little cafe / shop, this is such a sensible way to ensure people aren't wandering around.Thank you!

The cafe is set back slightly from the main road but has reasonable parking. Staff very friendly. A delicious looking range of tarts & cakes. We went for the healthy salad option which were well presented & tasty. Thoroughly recommended for a quick break.

Food good, apple pie to die for, lovely little cafe,plenty parking , good field for dogs to have a run around on side of river, also picnic area,

The best hot chocolate I've ever tasted !!! Pentre Foelas is a handy place for a pit-stop on the A5; easy parking, toilets, and the glorious Chocolate House - will certainly call again, and again !

Popped in here on a dark, wet, Friday afternoon. Its a year since I was last in the area.Chocolates have got better.......... my weekend supply went in 12 hours!!!!Owners still as friendly and attentive as they were........ BUT how did they remember everything about me down to tattoos that I was thinking of getting last year???

We visited today, and had a fabulous eating experience. I had a corned beef sandwich, loaded with meat, and chocolate orange cake, coffee, and 2 chocolates. The others ate a variety of toasted sandwiches, cakes and pancakes. All was delicious, and well priced, and the staff were friendly and attentive. I also bought some beautiful artisan chocolates as gifts, and some for myself. I will definitely be visiting again before I leave Wales. Oh. And so very dog friendly, they gave our dog a fresh bowl of water and dog biscuits.

We had heard a lot about this cafe but had never visited - we were certainy not disappointed. A lovely riverside location with seating both inside and out, a very impressive menu at very reasonable prices, fantastic chocolate and a lovely shop. We were served by Glain and she was very professional in all that she did. Lle hyfryd a gwasanaeth gwych gan Glain - llawer o ddiolch.

Lovely spot by the river, a few yards off the A5. Excellent coffee & delicacies, but quite expensive, which is a pity. Pleasant wildlife area adjoining the river

This establishment changed hands eighteen months ago and whilst it has always been an excellent stop Dulcie and Allan have taken the overall experience up a notch.It is one of the friendliest, cleanest and varied cafes to visit here in North Wales.Don`t pass by on your way into Snowdonia-make it a first stop.

Hidden in the Snowdonia hills is this little tea room, located just off the A5 not far from Betws-y-coed. Good choice for a snack, home made menu with quick friendly service. Even brought my hound a slice of beef- yum yum. Thankyou

We literally tripped upon this on our way to Anglesey, but it was a lovely place to stop and have a much needed cuppa. The cakes looked amazing & the chocolate flavours were interesting. There’s also a nice little shop to have a look around a handy area to walk dogs too. Would definitely recommend having a pit stop here.

We stop here on our way to and from Anglesey and are never disappointed.Lovely people run this doing toasted sarnies and baked potatoes,sandwiches and cakes.Lovely teas and coffee and they have a small gift shop selling predominately Welsh themed items.My main reason for stopping is because they sell individual artisan chocolates in many guises with sumptuous fondant centres.This is a renowned waystop for cyclists.Cant wait till next year.

We called here on Sunday on the way to angelsey and today on the way back home. Food great as usual. The staff friendly and welcoming.

My husband and I had walked from Ysbyty Ifan and arrived at the chocolate house to lovely toasted sandwiches and tea it was a lovely Sunday for a walk and we were very pleased to find a little gem to stop and re fuel for the journey back!

We drove over from Chester and stopped for soup and a sandwich,what a pleasant place clean tidy and home made soup.We both enjoyed it and it was reasonably priced.There was a friendly greeting when we arrived,it made our day out.

I see this place often, as I'm passing through. Never stopped before, had time to spare so why not ? Omg what a fabulous little place, excellent customer service, the staff were wonderful, & the food is delicious. I WILL be returning.

Nice warm welcome, nice pot of tea and soup and a sandwich plus baked potato for me :) quiet as no obvious fro the main road so that was nice. Bought a few gifts too so all in all a great little place.

stopped off here for a soup and coffee on a cold day lovey place and great soup been here before and was great then

A chance viewing of an 'open today' sign on a tourist road-sign led me to call in. The chocolates are fantastic and the staff friendly.

We had every intention of visiting this place anyway but happened to stumble across it on the way to the pub which has been reccomended in our cottage brochure and what a find! Top service good coffee and fantastic cake!! The chocolates looked amazing but after coffee and cake I couldn't eat any! Outdoor seating was nice with many footpaths leading off for some good walks with amazing scenery (not flat walks!) if you're passing through it's worth a short break -they have home made ice cream too and it is literally on the road as you turn off so wouldn't even add 2 mins to an existing journey into betws y coed

Would recommend this place to anyone who is vegan or has allergies! Nice selection of vegan chocolates and staff knowledgeable about which chocolates were suitable!

The sun was shining and the trip over the moors is always wonderful so we decided to come here for lunch, having not been here for over a year. The gentleman who served us was pleasant and friendly , the menu had plenty of choice for a light lunch. We both had toasties and since I am lactose intolerant, it was great to have a choice that did not include cheese . I opted for the corned beef ,onion and tomato and O/H had the tuna and cheese, one tea (includes extra hot water, stylish) and one coffee. Very good value.

The hot chocolate was very tasty. The pralines were so good, I felt like I'm eating Leonidas chocolates. The owners were very nice too :)

Pulled into car park over quaint river bridge,to use toilets.Then discovered the Chocolate house,walked in and there is sweets display to die for,staff are so friendly and helpfull,had baked potato with cheese topping,it came with a wonderful side salad.The staff have just taken over and doing a FANTASTIC job and I will be calling again,thank you

We stopped here by accident en route to home. We had cream tea and it was purely awful. The tea was over the counter Twinnings tea and the jam and cream arrived in sealed packages. I expected the cream and jam to arrive in little bowls as I was always taught that cream tea is quite classy.

A resident of the area recommended this cafe. We had a delicious lunch there. The food was all fresh and staff was friendly. Even better than the sandwiches, however, was the dessert. I had the most delicious chocolate cheese cake while my husband enjoyed one of their chocolate muffins. There is a lovely park next to the cafe and there are walks all around the area that provide great views of the valley and hills.

My stop was brief looking for a toilet which was across the street but I couldn't help being drawn to the sweets display as I hadn't had an enjoyable dessert in 6 weeks and was beginning to be driven by my sweet tooth. I ended up walking out with 6 different truffles and a bag of Turkish Delight which I apportioned myself over the week. I drooled and moaned with pure delight to the amusement of my travel buddy. Turns out, someone in the U.K. does know how to make sweets without making them taste like baking soda.

Just had lunch at the Riverside , stunning good . The soup was amazing, definitely worth a visit. We bought some chocolate for the journey home . We'll been back soon.

Excellent food and service from local family run business , ideal for a bite to eat also choclates and lovely ice cream

Stopped just by chance . Welcome cup of coffee. Lovely chocs for sale and gift shop. Bought the real chocolates on sticks for making hot chocolate drinks. I love those. Nice little cafe. Parking area and toilets opposite. Ideal stop off .

I arrived later on a Sunday afternoon, about 4.45 having almost despaired of getting something to eat on a Sunday in that area. I was welcomed in even though it was close to closing. I ordered my food and coffee and went to sit outside. The surroundings were lovely, green, grassy, a river running close by, what more could you ask?

I'm always greeted with a warm welcome here, the staff are lovely friendly people who can't do enough to help you! Their food is so tasty and home cooked and their beverages are delicious! And the range of chocolates they have are divine and make a unique gift for those special occasions. Would highly recommend this cute little place! 5 star from me!

Lovely hot chocolate made with real chocolate, home made cakes and lunches. Quirky gifts for sale and Welsh souvenirs. Great location and free car park on its doorstep! Allows dogs outside but not inside and suitable for children of all ages.

Excellent Hot chocolate , toasted sandwich, earl grey tea and pancake with banana, ice cream and chocolate sauce!! I was a bit hungry!

My wife and I have been coming to this shop regularly ever since the previous owner, Clive, helpfully made our wedding favors. We frequented the shop under his ownership and were never disappointed. The chocolates are the best around. The lunches we've had there have always been excellent, and the shop is a lovely, quaint building just off the A5. We recently met Dulcie, the new owner, and are just as pleased with the Chocolate House as we've always been. It's a must visit when you're in North Wales. Diolch!

After reading the previous review I was very shocked, until I realised that they were referring to the previous owners. The new owners are very welcoming, food is delicious especially the homemade soups and cakes! The service was superb and I will definitely be recommending this tearoom to all of my friends. I will be returning very often to try all the different chocolates that they sell x

On a road trip through North Wales on 31/12/17 we saw the sign for this place and stopped to have a look around. The shop was well presented and filled with chocolates- a dream venue some might think. i asked the guy behind the counter (the owner) if the yummy looking chocolates were made locally. He responded with 'no scotland and england, but does it matter- local food could be overrated and not very nice so does it really matter?' Was his response. I'd said I'd take a locally produced chocolate bar though to be honest i wish i'd told him not to bother after his rude response. Really unwelcoming and we certainly won't be returning. Haven't tried the chocolate yet so lets hope it isn't as bitter as its owner.

On a cold Wednesday afternoon, Hubby and I were driving along the main A5 from Corwen to Betws-y-Coed when we saw the brown sign for this Cafe which is situated in the tiny village of Pentrefoelas. There was a FREE car park by the riverside. The interior was clean and tidy. The small display of hand-made chocolates looked very tempting but instead we both opted for apple pie & custard and a pot of tea. The bill came to £9.90 which I was able to pay by contactless card. The deep-filled apple pie was warm and comforting. The staff were very pleasant. Unfortunately, they do not have any customer toilets so you have to use the Council ones across the road from the car park and they cost 20p!

Always stop here en route to Wales and back. Nice drinks and we always take a couple of boxes of chocolates home for our mums. It would be really nice for the owners to say 'thank you' or even be friendly - it would make this an even better experience. Sadly you come away with the feeling that you are just another profit going into the till.

Stopped for a break on a ride through Wales, lovely coffee shop and they make a great Mocha! Food looked good but we didn't try, maybe next time

Un pequeño y pintoresco establecimiento especializado en chocolates producidos y una tienda encantadora cafetería. Ambos asientos en el interior y el exterior para que pueda disfrutar del maravilloso paisaje sea cual sea el clima galés pueden producir.

Me han pasado este lugar muchas veces a lo largo de los años y decidió hacer un punto de parada aquí. El aparcamiento es gratuito, aunque este lugar no tiene aseos en el lugar. Hay aseos públicos en la calle que cuesta 20 P cada uno. Nos pareció que la tortas y bebidas excelente y no es caro. Hay un montón de chocolate en oferta para comprar y llevar con usted y una pequeña tienda de regalos situada en la parte trasera de la cafetería. Definitivamente volveré de nuevo. Gran área de picnic al aire libre así por el río, pero se admiten perros conscientes.

Teníamos muchos deseos de comer aquí, ya que había pasado por un par de veces esta semana y que tiene un aspecto muy atractivo. El chocolate caliente era precioso. Disfrutamos de nuestro almuerzo, estaba bien presentada pero mi anfitrión podrían ser un poco más amable. Qué pena porque todo lo demás fue genial.

Guardar la página principal - este sitio de los otros comentarios es claramente como el extracto de levadura, los propietarios parecen deleitarse más en la comida de alta calidad y chocolate que en sonrisas falsa cursi Disney obsesionado.

Después de visitar la zona a principios de año mi hija vio un cartel para este lugar y me prometió que volvería más tarde en el año para visitar.

We called there on Saturday as we had packed up the caravan (locally), and had promised ourselves a treat before we left. I had previously spotted pancakes on the menu, so my daughter and myself were savouring this moment.

Visitamos esta tienda pequeños café más tarde en el día. Mi esposa ella trató a una bebida de chocolate cubierto con crema fresca de especialidad mientras yo caía en un café. Ella también compró algunos de los chocolates hechos a mano, de las que había muchas variedades. Los propietarios eran muy acogedores. Recomiendo una visita si te gusta el chocolate (luego que no). Hay aseos públicos al otro lado de la carretera, el único inconveniente es que cuesta 20 peniques. Utilice un trozo de 20 pence, ya que sólo marca 5 p 10 p monedas usamos necesita otra 20 p!

Only following signs for a toilet and found this delight. Lovely setting alongside the river (no surprise there) which can be crossed by a footbridge to reach a lovely lawn with picnic tables. But don't bring a picnic, sample the delights of the place itself - I sampled the apple pie with custard, it really hit the spot!

Stopped off for some lunch and a toilet stop. Was a little disappointed that they had no bathrooms.There are some public ones over the road but I kind of think that when you serve sit down food that restrooms are a must.That said we set about ordering and my wife was happy with the soup but I could not find anything that appealed to me. That is unusual for me. So I went through the menu multiple times and was very disappointed with the selection. So we ended up sharing the soup. Soup was ok but nothing to write home about.Service was a little light as well. I kind of like to feel that I am welcome but that did not occur either. Unlikely to ever go back.

Nice position for coffee stop, hot chocolate very sweet, far sweeter than owners! Poss found them on a bad day, seemed they were doing ME a favour getting served.

The hot chocolate, toasted teacakes and chocolates are all second to none. All the food on the menu is quality and the small tearoom is cost and welcoming. The cherry brandy liqueurs are unbelievably good.

The cake's are amazing, best apple pie ever....very friendly customer service. For sure will be back there when visiting Snowdonia again. :)

We spotted this whilst driving through North Wales on the A5.Convenient free parking by the river. The only criticism I would have is that they don't have their own toilet facilities but there are public loos over the road. Not so ideal when it's pouring down!Hot chocolate, coffee and cake was great and they also offer light meals.Great selection of chocolates for sale as well. Very pleasant staff and card payments accepted.

Call here three or four times a year. Usually have some quirky items for sale as well as good food. Hot chocolate great in cold weather as is the homemade soup. Chicolates are amazing

On a long drive to Snowdon, we were looking for somewhere to stop that fitted in with the beautiful countryside. In my view, this fits the spot perfectly. A small tea room and shop, with a little bridge over a stream.It is quite compact inside with a handful of tables and as well as the food serving area, there is also a shop selling cards and other gifts.The food was lovely, very nice coffee and tea and we finished with an ice-cream 'to go'.There is a public toilet over the road with a useful electronic information board that gives the weather and other information and the shop also had an interesting charity stall too.This is a small business, so it may get busy, in which case don't mistake 'efficient' for 'rude' :->Also, you need to plan ahead to know where it is, otherwise you will drive past before you realise it's there and it's hard to turn around on the main road that passes the café.

If you are expecting a warm, Welsh welcome then perhaps you shouldn't visit The Riverside Chocolate House. Terrible, rude customer service - and mediocre chocolate. Will take my business elsewhere in the future.

Parked up here before setting out to ride "The Dog" route round Snowdonia. Thankfully they were still open when I rolled back to the car 6 hours later.Yes, the proprietor came across as a little miserable at first, but the chat soon turned to cycling and things warmed up! Hot chocolate, coffee and walnut cake, and a bar of chocolate were good, but after 100 miles they didn't even touch the sides!Will definitely call in next time I ride round here.

We stopped at the Riverside Chocolate House and Tea Room on the way to Porthadoc. We had coffee which was promptly served, staff very polite. The coffee, which was served with a small biscuit, was delicious, I also had a scone which was also good. The shop sells high quality chocolate and souvenirs which appear to be very popular, people were purchasing chocolate when we were visiting. Plenty of parking, public toilets (clean) are across the road. The coffee shop is next to a stream which makes it a pleasant, no rush, place.

Over the may day weekend called here twice; once in the car on a miserable saturday and again on the motorbike on the monday. The reception was noticeably more pleasant when we arrived on 4 wheels. That aside, the soup on both occasions was excellent as was the banoffee cheesecake. We also took some of the lovely chocolates with us. All round, a good cafe but count your wheels before you stop.

Have family that live in the village, always have to resist popping in too regularly as my hips wouldn't thank me! Lovely chocolates

We stopped on our way home from Betws y Coed, we bought a variety of chocolates as presents (and of course some for ourselves!) we all thoroughly enjoyed the chocolates, a special mention to both the salted caramel and amaretto truffle! We also had some of their gorgeous ice cream, a huge cone for only £1.95 which we enjoyed on the picnic benches by the riverside. The staff are very friendly, don't miss a visit here!

Stopped here on the way back from Anglesey just by chance. What a great place. We had a pot of tea for four and got change from a fiver! Lovely location, excellent staff. Highly recommended.

I stopped here with a friend whilst exploring Snowdonia, i had a coffee and Broccoli and Cauliflower soup with a bagette to dip in! i can honestly say its the nicest soup ive ever had, so rich and creamy, my mate had the french onion soup and that was very nice too! highly reccomended for food, i bought a pottery tile too for a present they have a small shop with some nice things in, the chocolate looked very tempting too! a perfect pace for lunch or just a quick cuppa in the warm and dry!!

Very tasty chocolates with a wide range of flavours, good for gifts with different boxes etc. Worth a visit!

We did a local walk in Pentrefoelas across the fields then returning to the car park outside the tea rooms. The hot chocolate heaven was lovely and we treated ourselves to cake too! The service was friendly and welcoming. We love all the chocolates on display but thought we should resist!

Our family stopped here on the way back from Bangor. The sign on the main road pointing to the right said 'Chocolate House', so we had to take the turn and visit! Then we realised it was a tea room, which fitted in with our hunger pangs. Cream teas are available, a variety of sandwiches, baguettes, cakes and jacket potatoes. These were all good value and tasty. The chocolates looked beautiful but were expensive. There is also a little section selling scarves, trinkets, candles etc.

If you haven't tried this slightly out of the way restaurant, it might be to to your advantage to seek it out.The level of service and quality of food is excellent, the owners are extremely friendly and efficient and what is more, you can purchase home made chocolates from the counter after you meal.Well worth a visit.

Some of the most delicious chocolate I have ever tasted and the tea room is fabulous too. Even better they do mail order so you can have lovely chocolate truffles delivered to your home.

Wide variety of chocolates and sweets on sale as well as refreshments. Staff made you feel welcome and were friendly

We only stopped for a snack service was excellent and very friendly, and we will call there again, it is only small but well worth a stop off to replenish the hungry thirsty feeling.

Called in there a couple of times in the last week and were wowed by the place. If you like chocolate then this place is a must. The owner, his family and staff are great, friendly without being familiar. They specialise in chocolate but do a range of other snacks and meals. There is also a small shop with what can only be described as way above the normal souvenir shop tat. We bought a fabulous sculpture of a pair of Hares. Do look out for this place on your travels, you won't regret it.

When this first opened, they made chocolates on the premises. You could watch then molding the chocolate. If you ordered a hot chocolate they would ladle melted chocolate into hot milk. The smell was intoxicating. But today its a coffee shop that sells chocolates, so sad....

Popped in after a break in Wales, and remembering this place from last years drive past, and so thought this time i wont drive past I`ll actually call in for a coffee and a cake. Anyway we walked in to find a pleasant young lady.. and some yummy looking chocolates. I asked the price of a bar of chocolate and I got a rather grumpy, unfriendly reply from a man sat behind me reading a paper. So I assumed he was the owner. Anyway, I didn't let his demeanor put me off... I purchased a black coffee... (quite nice) a bar of chocolate and a box of reduced coffee flavoured Turkish delight. We went and sat outside which was rather delightful... over the little bridge and sat by the river while my 6 year old daughter played in the field. My daughter however, needed the loo, so I popped back inside, and asked if we had to use the toilets across the road or if the establishment had any? I was told again rather gruffly... "across the road".... so I asked politely if I could leave my coffee on a table...? didnt hear any reply, so left it anyway.. and went over the road. Came back, sat inside this time and finished my coffee... No conversation from either him or the girl who initially served me. I sat there and thought to myself... If I ran this place I`d be making conversation.. inquiring if passing through, or been on holiday etc etc...But none of that.. just silence. Disappointing.. as if the owner made an effort the place could be a little goldmine. The cakes looked divine I must say.. and the menu prices were pretty standard..My top tip for him would be to take lessons in how to be welcoming, friendly... and how to smile! He gave me direct eye contact, without a single word or smile.. very disconcerting & off putting for most. Not me though.. water off a ducks back! BUT I wont be calling back. Unless he reads this and takes my points on board and tells me i`m welcome back anytime I`m passing though... As always love my little cafes and watering holes when i`m out and about! Don`t we all? Thank goodness for Trip Advisor I say..:D

We visited here on the last day of a short break in Wales having driven past the sign a few times, and it was definitely a good idea! The cafe was something very different, and the hot chocolate was great - almost like the really thick hot chocolate you get in Spain.

We always call in for a coffee when passing, it's really good. The hot chocolate and cakes are also worth trying too.

I went here on the way home from holidaying in wales ,we were all in need of refreshments my son was very excited as he loves hot chocolate ,however when we ordered we were abruptly told that the hot chocolate was not appropriate for children and the man ,whom I presume to be 'Roy' refused to serve it us ,it was most embarrassing and upsetting for my son ,there was no sign saying that children aren't welcome ,I would never return!!

We made a point of visiting here after several recommendations and really enjoyed the hot chocolate and fresh home made cakes!

Had a quick stop off chocs are yummy kids loved them next visit would like to sample tea and cake and looks fab

We were staying on holiday near this place and wandered down on the Sunday morning to suss it out and peruse the menu displayed outside. Liking what we saw, we decided that we would definitely return later in the week. We returned the following day, Monday, when unfortunately, it was closed - typical of our luck! However, lured by the tempting array of hot chocolates, we duly returned later in the week. I sat at a table outside whilst my husband looked at the collection of second hand books for sale. Having previously seen people being served, I assumed that someone would come and take our order. Not the case. I waited and waited, trying to catch the owner's attention. Eventually, I asked him if I had to order inside and he replied yes but rather begrudgingly took my order anyway. We had two of the gourmet hot chocs and two toasted teacakes. The latter were brown teacakes, which is quite novel and made a lovely change, bit of a hot cross bun flavour to them. There was also plenty of butter which again is unusual but was most welcome. Both items were first class, eaten in lovely surroundings. I went into pay, waiting whilst he served ice creams to another customer but broke off from serving them to take my money. I did feel a bit of an inconvenience! There is a small selection of random gifts, but nothing different from the usual fayre. I feel that displaying a notice alongside the notice stating that toilets are across the road (!), requesting that customers place their orders inside, would be beneficial to all parties.

We popped in to the Riverside Chocolate House after having driven past it for a few years. It was a beautiful sunny day so we were very happy to sit outside with our dog. I will NOT be visiting again, the man who served me who I believe was the owner was very rude. I bought some chocolates, a variety as a gift for my father and had a cup of tea. The chocolates were average and the cup of tea was lukewarm. It seemed to be a total inconvenience for the owner to serve me, hence I will not be visiting this place again, far better to call into the farm shop further on where the food is fantastic and the staff are really nice.

It was only by chance that we turned down the side road and found this gem. Nestled by the river with shoals of tiny fish, we sat outside and were served a delightful tea. The home made chocolates are amazing and there are books for sale if you need holiday reading.

The Riverside Chocolate House is a jewel in the crown for Pentrefoelas and the surrounding area.Situated just off the main A5 to Betws y Coed, from the outside it looks just like a traveller's visitor centre but inside is a very different story.Once inside, your attention is drawn to the fabulous hand made chocolates which are always on sale. Luscious flavours, such as melon, cointreau, tiramisu, coffee and walnut, strawberry, to name just a few , are presented in rows, with a spectacular choice.There are even chilli chocs !! You can choose to buy loose chocolates or a boxed selection of your choice, or one of the ready filled boxes. Whatever the occasion, the proprietors will be delighted to advise you.Afternoon teas and light lunches are also served in the small and friendly tearoom.The day's specials are always displayed on the blackboard and the choice varies regularly.The star attractions include the deep dish apple pie, which is the best we have ever tried. You can have it with custard, cream or ice cream ! People visit regularly just to enjoy this delicious dessert. Toffee and pecan cake, coffee and walnut, chocolate fudge cake rhubarb crumble and a host of other delights are regularly amongst the choices on the changing menu. Home made soup is a firm favourite with visitors, jacket potatoes with tasty fillings and salad, toasties and tea cakes are always available.Beverages include the famous Hot Chocolate Heaven, which is made with real chocolate, not powder.There are a range of teas, coffees and decadent syrups to add to your latte etc.There are also gifts on sale - pottery, toys and ornaments. Also clocks, wall display plaques and a lot of other pretty temptations,as well as second hand CDs and Books..The proprietors know their trade inside out and excel at customer service and high standards in all respects of their business, They will give local travel advice for walks and places of interest and know the surrounding area well.On a nice day, you can sit outside and eat and drink by the pretty river bank.It is well worth visiting the Riverside Chocolate house. We became regulars several years ago and would recommend dropping in and sampling the delights to everyone.If you have a large party, it would be advisable to telephone and warn the owners in advance, as it is a small establishment and the tea room can fill up very quickly, especially at weekends and during the school holidays. If visiting the Pentrefoelas / Betws y Coed area of Gwynedd, any time of year, do call in and enjoy this unique experience !