Turtle Bay in Middlesbrough

Brilliant service by Katie + lily

Experienced the best customer service, Ruqeya was lovely. Whenever she seen our glasses empty she was straight over asking if we wanted another. The food was very quick and delicious and she made sure everything was ok. Made us feel like we were VIP 😃

Jade was so lovely. We all love her. 5 * for jade

Jade was stunning and a wonderful hostess x

Amazing time! Great lady serving us.

Ruqeya was fantastic :) It was so busy yet she was so quick and helpful!!

Jade's absolutely amazing she has been the perfect hostess !!

Jade is an absolutely lovely server and she was so fun! Always wanted to check on us during brunch. Amazing service from her ❤️

Had an amazing time at Turtle Bay, and a huge shoutout to Jade for making the experience even better! From the moment we arrived, the vibe was spot on—the music, the decor, and the whole aesthetic just made it feel like a proper escape. The food was absolutely delicious—full of flavor, perfectly cooked, and just the right amount of spice! Big thanks to the chefs for preparing such incredible dishes. The cocktails were on point too. But what really stood out was the service from Jade—friendly, attentive, and made sure everything was perfect. If you’re thinking of heading to Turtle Bay, I’d definitely recommend it—great food, great atmosphere, and if you’re lucky enough to have Jade looking after you, even better!

Was served by jade. Majorly autistic and hate public eating places. Was with my friend and his gf for his birthday and ran out of ideas for what cocktails to get and she suggested one that honestly.. I nearly died from. But tasted great. Currently on the rest of my night out so I may or may not die. But it definitely boosted me for the rest of my night.. thanks jade. Also food was great 10/10 would try again. Gonna hate myself in the morning

Jade was lovely , thanks for a good evening.

This review is for Turtle Bay in general but more specifically for Jade. She had looked after us all afternoon and her customer service is spot on! Thank you!!

The drinks were so good and Ella is the loveliest waitress! Had the best time

Food was nice and staff were very accommodating.

James was super helpful, polite and very friendly

Lily Shan and Sophie were lovely! Great food!!! Great service xx

Had a fab lunch here. Just my husband and I, the restaurant was quiet being lunchtime mid week and cold/wet/windy. But never once felt hassled or uncomfortable. Food was delicious. Got the sharing board and a couple of extra starters to go with it. It was hot, fresh and tasty and we absolutely loved it. Spicy, herby and great value and variety. Would absolutely recommend for a comfortable laid back eating experience with really good food.

James was amazing! Very attentive and made it a lovely experience.

Very enjoyable experience, perfect service with a smile and very helpful. Thanks to Jade and the rest of the staff.

Really good food, 10 of us went and got something different. Very tasty and well prepared, very tender and delicious meat. Can definitely be recommended.

Great service from Masie and Shan! So quick and attentive for the bottomless brunch!

Amazing staff and a fab service from Maisie and Shan

Maisie & Shan served us today at bottomless brunch!!! The drinks were fab, looked and tasted amazing. Maisie was awesome anything you needed she was so helpful and super fast service as always

Maisie and Shan Excellent customer service, excellent food, excellent drinks ☺️

Great bottomless brunch, fantastic cocktails too! Maisie was our server and shan was at the bar, the service and cocktails were brilliant!

Maisie and Shan had amazing service and really nice drinks too.

Lovely afternoon at bottomless brunch with my friends. Eva was of great service! Special thanks to her, thank you!

Brilliant service! Ruqeya has been fab today! Thanks xx

Amazing service. Thank you so much

Eva was great, full of enthusiasm and all round great customer service from her!

Had such a good time at bottomless brunch, Eva went above and beyond 🌟

Quiet Thursday night but service by Maisie was exceptional. Food was super tasty.

I would just like to say we went to turtle bay for bottomless brunch and lily was out waiter she was the most polite waitress I’ve seen for a long time and recommended a cocktail that wasn’t on the menu anymore and it was gorgeous! She was so polite and a very hard worker.

Amazing food, friendly staff, Jade was great. Loved the drinks from Bron

Great/fast service from Jade. Delicious food and chill atmosphere 😁

Jade is literally the best and most welcoming staff member in turtle bay Middlesbrough, she is incredibly warm and friendly and helps out with food and drink selections like a true pro. Genuinely this lady made our trip to TB one we will repeat again and again 10/10 thanks so much Jade you’re a legend .. oh and the food was great too, as were the drinks 🙂❤️

As always, great food, ace cocktails and chilled vibes. Server Jade was spot on and really helpful

Jade and bronwin was excellent customer service personnel

Jade was awesome got me drunker than George best on a stag do 10/10

Jade our server was awesome and the drinks were flowing xxx!!!!!

Amazing service from Zee and Evie thankyou so much

Fabulous service, constantly kept drinks coming, friendly and really helpful.

Zeet and Evie were brilliant the full time and our drinks were always filled. Food was excellent would really recommend.

katie was a lovely server so nice and attentive and holly who made all our drinks really nice

Katie was a really nice server and was kind and came up to us in reasonable time between drinks. Holly made our drinks really nice and they were super nice ! Pay rise now !!!!!!

Jade waa very helpful in everything we needed good lass

Great drinking and dinning experience……..Our server jade was top tier……Can’t fault her at all.

Jade our server was a babe! Absolute rapid service!

We had a lovely server called Jade, really efficient and kind. Will be back soon

Pickles on burger not cool, Katie and Hollie very cool amazing service they deserve a raise

Jade lovely girl great service she’s wants to be a jim ( code name for our girl group) 😂

Great atmosphere, fantastic Caribbean food, and very friendly and attentive server, Jade. Highly recommended.

Great service and lovely staff especially jade who was our main server for the night

Jade was a great server, drinks are great, great food, 10/10 5 stars

Katie was the most amazing waitress couldn’t of done enough for us lovely girl Very nice and polite Katie your the best

lovely server, lovely drinks, lovely food

Staff are amazing, always attentive. Drinks kept coming. Jade was amazing - the goat.

First time at Turtle Bay in Middlesbrough. Booked in advance and were seated straight away. Our waitress was Jade who was brilliant!! Very polite, chatty and professional. Definitely made our first visit a good one. A credit to the restaurant. Food was great, no complaints. Will no doubt go back again.

Amazing service!!! Thankyou so much Katie for recommending lodes of amazing drinks and providing us with an amazing time!!! The taste of the drinks was lovely all thanks to Bridie!!! Had a lovely and fun time thank you so much !!! Xxx

Highly recommend the service, food and cocktails. Had a lovely evening, thank you.

Katie Nolan was a fantastic server. The food was lovely. Will definitely be going again!

Katie Nolan was a lovely server, made the time really nice!

Very good food and drinks. Katie and Nolan were friendly and very quick with getting our orders. The cocktails were brilliant. 5* would definitely come again.

Lily and Maisie were amazing from start to finish! So attentive and made sure we constantly had drinks. The girls were so lovely and caring, made sure we were thoroughly happy with our time experience.

Really nice decor, lovely, tidy, clean and such a great, buzzing, atmosphere! I'm not entirely clear who our server was as four different people attended to us. For a Tuesday it was surprising how exceptionally busy from 6pm it became. It was a great atmosphere though. The cocktails were all absolutely beautiful. I tried a few different ones and each one was lovely. Started with the fish tacos, which were beautiful and had the curried goat hash as my main. It was full of flavour. Would highly recommend!

Food was very pleasant, first time here and surprised by the lovely flavours. Jade our server was excellent, very friendly and attentive

Food was nice and service was really good from kayleigh xx

Staff were absolutely amazing, so accommodating to my little sister. 10/10 food, came to the table so fast🫶🏽 100% recommend to everyone x

food and the service from kayleigh was excellent,

Bottomless brunch at turtle bay is a must, come here once a month and always enjoy it. Jade was serving us today and she was great and helped us pick some great drinks.

Was served by jade today and she was lovely. Served with a smile and got us everything we needed

Jade served us today and she was absolutely gorgeous. Served us with a smile and couldn't have been nicer xxx

Amazing food and drinks. The servers Maisie and James were friendly and welcoming.

Lovely food and amazing service from Jade! Thank you so much!!

Jade was great and really attentive!

jade was absolutely amazing 10/10

the girls were gorgeous and so accommodating. amazing service.

Jade was super friendly and helpful!

Jade did a great job looking after us.

Jade served us and she is a credit to you, nothing was to much trouble and she took great time in explaining the menu and offers to me and my mate on our first visit here, fantastic food and atmosphere, please ensure Jade receives the credit she deserves from this review!

Jade was an amazing server Very kind Very attentive

Had a lush time celebrating my friends birthday and Maisie paid attention to everything we asked for, regardless of how fussy we were with food which was very much appreciated. Good music, good vibes within the bar itself and nice and warm on a cold day which was an added bonus!

Heidi was lovely and very dedicated to providing service with a smile!

Our server Kayleigh was 10/10 service was very fast we thought she was on heelys! Fantastic bottomless brunch were spangled 🤪

lovely food and service was great from our waitress eva, all staff amazing

Staff are amazing, Eva is such a lovely girl a credit to the restaurant. lovely atmosphere and perfect for a good night

Our waitress Jade was lovely. So friendly and helpful. Kept our drinks flowing and suggested some of our favourite cocktails. Fantastic service, gorgeous food and drinks. Will definitely be back.

Ruqeya was brill,unfortunately bar/drinks were slow.

Working very hard, was very accommodating to dietary needs. Excellent service from Eva.

Such lovely staff, really accommodating to dietary needs. So welcoming and made sure we always had a drink and having a good time! Been here 3 times and will definitely be back, my go to bottomless brunch place ! Eva is the best !!

Ruqeya was brilliant! Highly recommend.

Lovely bottomless brunch — drinks and food were both amazing. Really good service from Ruqeya 😊

Kayleigh served us at our time at bottomless brunch, she was amazing. Talked us through the drinks menu and was just lovely all around!

Absolutely amazing time. Service was quick and staff are so friendly.

Staff were friendly , Thankyou Meg for an amazing service

staff were friendly, great food and cocktails, shoutout meg for great service

Eva was the best server !! We had such a good time ❤️

Can’t thank Eva enough! 9 of us and she handled us amazingly! Thanks so much!

Food was great and Eva was absolutely on point. We're a large group of 9 and she's kept on top and made sure we where all with a drink and Happy. Give her a pay rise/bonus!!!

Eva is an angelic girl ! A smile with service , fast and kind service , not to mention her ray of sunshine personality and her beauty a truly stunning girl who is professional and gives a high level of service ! Eva made my first time at turtle bay amazing she deserves the world !! ❤️