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4.5

Based on 1.228 opinions finded in 1 websites

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Nº 83 in 664 in Harrow

CUSTOMERS TALK ABOUT DISHES WITH..mustladycreamcakepistachiowafflechocolate
Score
OpinionsNoteGoogle1.2284.5

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Besmira served us she was very good and polite and the food is delicious 😋

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sanskruti shah . 2025-03-24

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Besmira Very nice and kind lady!❤️

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Delia Munteanu . 2025-03-21

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Besmira was very attentive and friendly

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Saira . 2025-03-20

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Besmira was gorgeous ,very nice service

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Ruben Prutean . 2025-03-20

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Very disappointed to see that the ice cream had been allowed to melt & refreeze. Can we no longer trust businesses to follow food safety standards & quality assurance. ‼️It was horrible.‼️ When I asked the lady she told me they had some problem with their freezers earlier - she was oblivious to the fact that she was serving sub standard ice cream at premium prices The containers should have been taken away not available to serve to customers. 🚩🚩🚩Shocking Food standards 🚩🚩🚩

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Z R . 2025-03-19

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Fantastic service by Priya. Thank you.

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Manish Naphade . 2025-03-17

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Besmira looked after us. Service and desserts always on point.

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Jat San . 2025-03-17

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We were served by a lovely lady and both the waffle and crepe we ordered were great. I ordered the large waffle but did not expect it to be that big! Was super delicious and will definitely come here again. Thanks 🥰

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Ioana Cretu . 2025-03-16

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We were served by Raluca, great service with a smile and gorgeous desserts!

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Stephanie Anyan . 2025-03-15

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Mahima was a great host! She was attentive and polite.

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Little Green Forest Day Nursery . 2025-03-13

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A very nice place and Mahimas service was lovely.

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Aya Dakkak . 2025-03-13

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In our ordered one item was pistachio and rose milk cake. It was not soft and taste like a dry

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Jay Patel . 2025-03-13

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Treatz in harrow was absolute perfection never seen anything like this was so peaceful the atmosphere was lovely the music was perfect the staff and service loved it a lot will definitely come back here with my friends an family I would like to thank Mahima she was our host an servicing us taking our orders we had cookie dough which was amazing so delicious and filling always smiling asking if we were okay and if we needed anything so she was so loving and nice I’ll give her 5 stars for everything honestly she was perfectionist at her job she knows what she is doing we love you we will see you again soon. Thank you so much Mahima your best staff ever! ❤️😋xx

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queen star . 2025-03-12

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Amazing food. The lady that served me i believe her name was Brendis amazing service

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Hasnat Gilani . 2025-03-12

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Great service from Besmira, great food

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Emma . 2025-03-12

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Food was great! Amazing service from Mahima

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lavan nadarasa . 2025-03-11

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The karak chai is a must try! And Ms. Mahima was very friendly and provided a good hospitality experience.

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Balaji C . 2025-03-11

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So price is horrible not worth it the cookie dough pan isn’t the real size scam mahima so cool she took picture and so friendly but the atmosphere was so bad

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ashur israel . 2025-03-11

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Desserts are good and excellent and friendly service from Mahima :)

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Patrick . 2025-03-10

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Great selection of desserts. Gelatos are standard however their dessert selection is great.

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Nipun . 2025-03-10

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The service we received from Besmira was first class, she is a credit to the Treatz organisation. The food was amazing too

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Omar Hassan . 2025-03-10

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Had a fun girls outing. Besmira was such a lovely and amazing server.

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kanupriya jain . 2025-03-10

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Had a very yummy dessert and served by very polite Besmira! Must try this dessert place in Harrow. ❤️

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Vaishvi Prajapati . 2025-03-08

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Excellent service from Besmira. Thank you for going above and beyond for my family!

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Fadhil . 2025-03-08

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It’s easy to like here coz I just love ice cream and crepes . Nice interior here . Prompt service .

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Eunice Ahmet . 2025-03-08

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Besmira was the best server ever. She’s so attentive and friendly.

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v . 2025-03-07

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Besmira always greats with lovely smile ,great ambience and lovely deserts .

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Nishit Joshi . 2025-03-07

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Bermira was really helpful, amazing service.

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Awo Said . 2025-03-07

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Besmira had beautiful customer service exceptional communication Great overall

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Sab . 2025-03-07

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Thanks to besmira she was amazinggggggg!!!!

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Zarwa . 2025-03-07

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i had very good customer service and i was served by a lovely person named besmira and treated me good and with respect and made sure i was satisfied , im very happy

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usama guure . 2025-03-07

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Besmira was really kind and helpful

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Savraj Gharyal . 2025-03-07

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Mahima provided an excellent service and the white chip cookie dough was delicious 😋

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Lynn Anne . 2025-03-05

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Mahima gave me phenomenal service. Made me feel super comfortable and I will definitely be back!

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Caveman2500 . 2025-03-05

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Mahima was really friendly and nice to us.

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Wael Abuanzeh . 2025-03-05

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Had a fantastic dessert. Mahima, top customer service, will visit again! Thank you Mahima.

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Sapal . 2025-03-05

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besmirch was an angel and she was very helpful and smiled alot. Although it was good the foot took extremely long to come.

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krish4 . 2025-03-04

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The staff besmira wass very good with smiling face good service

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muhammad akram . 2025-03-04

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Really lovely place, nice and clean. We’ve ordered pancakes, it was made fresh and tasted delicious. They gave us a free bottle of water which is really generous of them. Definitely worth going there.

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Ayoub Al-mansour . 2025-03-04

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Great atmosphere and service from Besmira

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Fayzal . 2025-03-04

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everyone was nice and welcoming. the food tasted soo yum 10/10.

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Wajiha Ahmed . 2025-03-04

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Favourite dessert place! Always been a great experience eating here, love their bubblegum milkshake and sundae. Pictures show Ferrero milkshake with mango mojito, Ferrero waffle, treatz special brownie dream, and margherita crepe! Update since jan 2025 They've renovated and it looks even nicer with many different desserts now! Besmira was very friendly and gave amazing customer service from start to end. Thank you.

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S C . 2025-03-03

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Good place and also good vibe And besmira she is very nice and positive smile girl always smile on face

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harjinder Sinsghs . 2025-03-03

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Besmira is amazing...she gave a lot of attention to my son and made him feel special 💙 Thank you

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Andrada Jilavu . 2025-03-03

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Maxima delivered excellent customer service.

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E . 2025-03-03

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Deimante and Raluca has been great, they were really nice! The Karak chai was delicious with the lotus biscuits.

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Anugraha Das . 2025-03-02

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Very nice atmosphere great service and the food was great we were served by Fatima who was really nice and helpful

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Amin Ali . 2025-03-02

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Excellent service by Deimante, the drinks were delicious and the vibe was very welcoming!

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Omari . 2025-03-01

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I had a great experience at Treatz, Deimante serviced us as very polite and respectful. I’d definitely recommend you going and experiencing the service

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Reiss Hinds . 2025-03-01

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Raluca provided a great customer service. She looked after us very well. The food was great!

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Elena Enache . 2025-03-01

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Besmira, our server was amazing and helped us alot. Amazing customer service by her very friendly and smiley person made our day!

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Nahim Safi . 2025-02-28

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Besmira provided excellent service and went above and beyond for us! Thank you!

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tabassum safi . 2025-02-28

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I was served by Besmira and she is an excellent host and made us feel comfortable.

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Deepika Singh . 2025-02-27

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Raluca is very kind and approachable. Always smiling she is always making sure that customers are happy. She is excellent at communicating.

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Hana Moh . 2025-02-26

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Sticky toffee was sweet, Besmira was sweeter

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Mark Smith . 2025-02-26

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What a nice service served by besmira 💯

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Kavi Shan . 2025-02-26

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thanks raluca, appreciate the service and kindness.

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Piraveena Sivaraseswaran . 2025-02-26

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Raluca great service made us feel very welcome and positive service.

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Tiffany Prinsly . 2025-02-26

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Milkshakes were great. Special thanks to Mahima

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Meeren C . 2025-02-25

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I visited today treats harrow town centre for my parents wedding anniversary. Service was very good by MAHIMA . She is polite to customers. Thanks treatz .

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jay desai . 2025-02-25

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Really amazing food service was really nice besmira was really lovely she explained to me what is the best and I really enjoyed the time there im sure I will be back here really soon thanks for ur service xx

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adil doci . 2025-02-24

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Besmira served us. Amazing service and so friendly and accommodating. Thank you so much! We had their pistachio and rose milk cake which we thoroughly enjoyed! So light and yet rich. 10/10 would recommend!

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Sabeeh Mirza . 2025-02-24

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Besmira top and very good services needs update she knows everything

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Moe Ali . 2025-02-24

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The place is nice as in it seems new. The staff were attentive at first and seated us and took our order. They asked for payment right after which was bizarre but we didn’t mind paying right away. We ordered the ice cream sundae for the kids and a pistachio sauce cheesecake. It was going well until I tucked into a frozen cheese cake the pistachio sauce was cold (not sure if it’s meant to be) but I wouldn’t recommend that dessert. I spoke to the staff and at first were in denial about the cheese cake being frozen and then I just accepted and walked back to my table and left the dessert on the side. After a few minutes a waitress asked if we would like us to re do the dessert we said no thank you but she offered us to take it takeaway. This was a nice gesture that was made but could have been made during the time I complained about the dessert. When leaving I did order the chocolate milkshake (Oreo) which was very nice. Overall nice place but the staff seem to not be on the same wavelength in terms of customer service.

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Kims Dale . 2025-02-24

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My friend and I visited Treatz Harrow, where Haroon served us amazing green tea. The atmosphere was very cozy, and the staff was lovely. Highly recommend this place!

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Amer Abbasi . 2025-02-24

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Good atmostphere thank you for this wonderfull surprise.

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Monapara Rutu . 2025-02-23

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We have been in this coffee shop ,we met Besmira she is amazing girl , helpful she gave you positive energy . I love this place the coffee&. Dessert lovely & amazing

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Thoraya Mohamed . 2025-02-23

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was served by Mahima, shes very sweet and respectful to every customer, even giving a friendly smile as she walks past. would recommend the food is lovely.

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imasavage ya . 2025-02-23

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Mahima was a brilliant hostess to us. She was patient serving us and was mindful of allergies. Great food.

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Shyam Shah . 2025-02-23

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Mahima provided great service and was very friendly. Would definitely recommend the Cookie doughs

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Thushan Sivakumar . 2025-02-23

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Besmira was really good, She suggested good desserts.

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Hitanshu Bansiwala . 2025-02-23

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Very nice staff.. Besmira is very polite and a girl with a nature. Thanks for giving best service.

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Rinku Mistree . 2025-02-23

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Besmira is best one to advise food and supportive. Very supportive staff.

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Priyank Patel . 2025-02-22

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Raluca was very polite and made our experience wonderful.

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Eloise Rose . 2025-02-22

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Besmira was very kind and helpful

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Aleria Aleshinloye . 2025-02-22

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A staff member called Besmira provided excellent service and was incredibly nice to me and my family.

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Ayaan . 2025-02-21

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Lovely desserts. Was served by Besmira , she was amazing, extremely friendly and pleasant. Would def come again.

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aliya butt . 2025-02-21

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Besmira was very welcoming. She was helpful, and very friendly. Everytime I have come, she has greeted us with a smile 😊

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nadia malik . 2025-02-21

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Very nice customer Thank you so much, thank you So much thank you

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Zainab Obaid . 2025-02-21

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Amazing service by Besmira, fast and effective, thank you for the great service and the delicious desserts

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kingdon333 . 2025-02-21

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It was a perfect place to be around during kids school break… kids will love this place and the food in here. Highly recommended. And the staff Besmira served, helped us with the parking issue and to choose food for kids. Very friendly and helpful. Had an amazing time here.

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Rozana Raheem . 2025-02-21

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If you're craving something sweet, Treatz is an absolute must-visit! As soon as I stepped inside, the inviting ambiance wrapped around me like a warm hug. The stunning cherry blossom decor adds a whimsical flair that instantly puts you in the mood for dessert. Our server, Besmira, was a delight! With her infectious enthusiasm and expert recommendations, she made our experience even more enjoyable. She truly knows her desserts! Now, let’s dive into the star of the show: the desserts! I ordered their signature pancakes, and I’m still dreaming about them. These fluffy stacks were drizzled with a luscious caramel sauce that glistened invitingly. Topped with a scoop of velvety ice cream and a sprinkle of crunchy cookie crumbs, each bite was a heavenly combination of flavors and textures. The pancakes practically melted in my mouth, leaving me in dessert bliss! I also tried their ice cream, which was rich and creamy, bursting with flavor. It was the perfect partner to the pancakes, adding a refreshing contrast that made every bite even more satisfying. Overall, my experience at Treatz was nothing short of magical. This place is a treasure trove for dessert lovers, where each creation is a feast for the eyes and the taste buds. If you want to indulge in some seriously mouthwatering treats, Treatz should be at the top of your list. I can’t wait to return and explore more of their delectable menu! Like, share & follow 👍

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Natraj Maheshwari . 2025-02-21

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Served by Besmira very pleasant and friendly

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Hemant Patel . 2025-02-21

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The food, atmosphere and service was amazing! Besmira was absolutely lovely and gave incredible customer service!

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Ayushi Nathwani . 2025-02-21

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Treatz has a really nice vibe. Besmira was very friendly and helpful, suggested desserts that were excellent.

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S S . 2025-02-20

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Amazing service! Must visit place xx Besmira was great!!

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Mansi Shah . 2025-02-20

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Before I start describing my experiences with the treat, I had the pleasure of being served by Besmira at Treatz, and I couldn’t have asked for a better experience. From the moment I walked in, she greeted us with a warm smile and made us feel welcomed. She was incredibly knowledgeable about the menu, offering helpful recommendations and ensuring I found exactly what I was looking for. Her attention to detail and friendly demeanor made the entire experience feel personal and special. It’s clear that Besmira takes pride in her work and cares about providing top-notch service. I’ll definitely be returning, thanks to her excellent service!

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Dio Brando . 2025-02-20

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Gave me a special treat for my birthday, decorated a Happy Birthday Irenie which amazed me of their service Friendly Staff Thanks Raluca and Tufail

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Irene Calinawan . 2025-02-20

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I came back with my friend and I was served again by Besmira she was very friendly as usually and made our experience perfect again🙏🥰

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Angelica Aren . 2025-02-20

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Place has good atmosphere, nice colouring and decor. The food came very fast and is filling. The service was top notch, particularly I would like to mention Besmira who was very kind, efficient and went out of her way to ensure we enjoyed our visit.

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Sr. Guest . 2025-02-20

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Excellent customer service by besmira

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Urooj . 2025-02-20

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I was served by Besmira who had great customer service

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Stephanie Toumazou . 2025-02-20

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was very nice and delicious! Very helpful waiters

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Lynn Elghawi . 2025-02-20

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Besmira is very good customer services and very kind and helpful

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Klaudia Czuraszkiewicz . 2025-02-20

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We loved Mahima service tonight at treats I’ll definitely be coming back again thank you.

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1D’Laciex . 2025-02-19

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Amazing desserts, everything was amazing!! Besmira is an excellent representative of the shop. Beautiful and professional, with great communication skills and customer service. She controlled the hall calmly and all by herself. I will come back for sure!

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Raquel Olivares Jover . 2025-02-19

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Raluca was great and the food was amazing

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Nabeela Khan . 2025-02-19

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Very delicious desserts. I tried the french toast selection and their chai is the best. Nice service Besmira! ❤️

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Jan Li Masangya . 2025-02-19

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Food was great and Besmira is lovely :)

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Aaliyah Saeed . 2025-02-19

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My waiter Raluca was the kindest sweetest soul ever. She was so bubbly and lovely. She made the whole experience a 10/10.

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andreea ifrim . 2025-02-19

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