Travellers Rest Beefeater in Harrow

I went there a couple of times during my school trip for breakfasts and dinners. The breakfast buffet is huge and everyone would find something to eat. For dinner I would recommend eating burgers , fish and chips and sandwiches . Every meal is fresh and tasty. The staff is really nice and friendly. The inside is clean and realeted to the menu. The location is very convenient, it is next to the overground station. I would recommend this place for family meetings and school trips :)

I’ve been there with my friends and few times and i enjoyed every second there. The staff were very friendly and the food… delicious. I recommend getting fish and chips, they’re so tasty and soft. Over all i totally recommend this place for everyone

I went here early this morning and was told there wasn’t much left as it was nearing to the end of the breakfast, which was absolutely fine. The reception team kindly asked us to check what was left and if we were happy to go ahead in which we did. The reason why I’m given it such a low star is purely because of what seem to be kitchen stuff complaining in the dining room about reception, letting in People so close to the closing time. If such a problem, then we shouldn’t have been allowed to come in from the first place. He was complaining very loudly and obviously It made the atmosphere very uncomfortable. We arrived at 10:20 AM And we left at 10:30 AM which was bang on time for the buffet closing. We try to rush our meal so we won’t cause an inconvenience. Right after us, a family of six had arrived, which made the member of staff even more upset. He was shouting in the dining area along with the kitchen, and it was unprofessional on top of unacceptable. It's a shame because the food was okay.

I visited the Beefeater with a school trip. I've been there several times, and the food was delicious. I enjoyed the fish and chips; they were tasty and fresh. For breakfast, there is an excellent selection of side dishes. The staff was friendly and helpful. The atmosphere was great and peaceful. The location is close to public transport. All in all, I recommend this place for everyone who likes good food.

I just can't believe these poor reviews. I came with a group of teenagers and Beefeater was our restaurant for 4 days. The food was PHENOMENAL! Rich breakfast buffet - everyone left full and I never once heard anyone complain. I also recommend the buffet in the evening - very tasty niblets and sandwiches. Fish & chips - the best I've ever eaten. Burgers are also such that I want to repeat them. As for the service - Emilia is a treasure. The best manager I've ever met. Michal - the chef - simply the best! My students thanked him with applause. The restaurant is two steps from the station - large and clean. I will definitely come back here.

Food was acceptable, staff were half asleep and the place was absolutely filthy

Popped in for a quick bite from the lunch menu. Service was fantastic and very polite. Would happily drop in again if in the area.

It was lovely to actually find a beefeater who would serve customers who hadn't stayed in the hotel. Our family have been using this chain of restaurants for decades for almost every celebratory family occasion so we're very distressed to see most of them will now only serve diners from the customers who stay at the hotel. We now have to travel 8 miles to be able to dine & with 2 frail elderly patrons with varying degrees of frailty, that's not easy. Other family members came too from Hampshire, Cornwall & even South Africa to join us. The menu has good choice, at very reasonable prices, is usually well cooked & presented, served in a timely manner & the staff were really lovely especially Priyesh. He treated us like royalty, was conversational & even moved us to another table, as we were placed next to an elderly couple, who had decided not to wear any hearing aid devices so the volume of their conversation made any conversing on our table virtually impossible! They have a lift for disabled patrons, plenty of parking (don't forget to register your vehicle when you get inside), a reasonably priced bar & although there were actually very few diners (I would advise that you need to rethink your policy about only serving hotel customers at most of your Beefeater restaurants, because it was obvious to us that this decision has affected the volume of clientele). It now takes us 40 minutes to get to our "local" Beefeater, instead of 10 & as one of our party had just come out of a hospital intensive care unit, the decision to have to travel through traffic almost made them not want to go. I think you need a rethink your "cost of living" decision not to keep all Beefeaters available for general public use because the 3 nearest us gad very impersonal messages when we tried to book up & a lot of older customers are not able to book tables online either. We can't be the only family affected this way.

I had The Steak Sampler (3x 4oz steaks +trimmings +:side) and everyone else had the Surf+Turf (8oz Sirloin +calamari +2x huge prawns +side) really good sized meals, excellent value, and perfectly cooked. Service was great. Update; just been again, had same meals, still excellent!

I mean, it's fine for what it is. The breakfast is nice and simple. The bar side was okay too, we ordered drinks but unfortunately I couldn't get a cocktail I wanted for whatever reason, but the bartender was apologetic and I got something else instead. It's just okay.

We had table of 12 this week , discussing service , Pamela the server rude and grumpy very unprofessional. Food was awful ,place very dated looks dirty , in darkness . Stain on seat .we went to order a coffee gentlemen at bar turned it off at 9.30 . Place closes at 11 . So what's the rush . Won't go back . Pamela needs teaching people skills . No tip was given as so poor .

If I could give 0 stars I would. All the food was cold, dry and not good quality. Was told no cocktails even though it’s advertised everywhere they have a deal on throughout the week. Coffee machine was turned off 2hrs before closing time so was told can’t have a coffee at the end of our meal. To top this all off our waitress, Pamela, was extremely rude, had a bad attitude from the moment we walked in, when trying to pay the card machine cut out many times but she had walked off during payment each time rather than staying with the machine and being polite. We drove 45 minutes to this one as the one near where we live has also gone down hill, maybe it’s time for Beefeater to go into liquidation.

Love the outside beer garden ♥️♥️

Won’t come back; steaks were tough, some vegetarian meals were unavailable , some people had finished deserts before they had all arrived, waitress was not the best and the coffee machine had been turned off !!!

During our two-night stay at the Premier Inn, a part of the Travellers Rest, we had the opportunity to enjoy both breakfast and dinner at the hotel. The breakfast, while simple, met our needs as expected for budget accommodation. However, it was the exceptional service during our family dinner on our last night that truly stood out. Our group of nine, which included two toddlers and an infant, arrived without a reservation. Upon my early arrival, I was warmly greeted by the manager, Priyesh, who went above and beyond to accommodate us. He arranged for us to have a private area, allowing our twin daughters the freedom to move around without disturbing other guests. Additionally, he assigned his colleague, Pam, to attend to our table, and she was equally welcoming and attentive. The food at the restaurant, though typical for a Beefeater, was delicious. Nonetheless, the highlight of the evening was undoubtedly the extraordinary service provided by manager Priyesh, who consistently demonstrated exceptional hospitality from the moment we arrived until we left.

I had a great time here. The steak was cooked to perfection and a special thanks Emilia. Friendly atmosphere and professional service.

Understaffed and the ones they have are so poor. Incredibly slow, managers not great. Could be so much better. A pub attached to a hotel full of contractors, the only pub in the area and somehow you don't want to return. Wants a full refurb. The beer 'garden' is falling apart and dangerous. The inside is dark and dingy

We’ve visited this Beefeater before and it has always been great hence coming back. You really get value for money food and the team of people here are very nice too. Many thanks to the manager Frank, Paula and the team for making our breakfasts and dinners such an enjoyable experience.

I don't know how this place survives, took an age to order, an age to arrive and an even longer age to grab the attention of the few workers. This place sapped my life force and I felt drained, we also did a "guess-the-time" the puddings would appear. Time has never moved more slowly, all goodwill extinguished and feeling thoroughly drained hoping this nightmare will end.

Josh was fantastic we loved him an absolute gem , he is a credit to your team . We LOVED him he went above and beyond and made us all feel welcome x

We came for dinner and Josh is a credit to your team , I know people who have come and left a review for him and said the same thing. Today someone had a go at him and was shouting he kept his cool and dealt with it calmly and politely. It was very busy and even though you was short staffed they handled the place very well , cleaned the tables as quick as they could once people left to a standard you should be very proud of. The new girl even though she was training handled the demand really well

Josh is a credit to your team he even handled a customer who was shouting at him very well he was calm and polite. Pamela gave me the time to eat my food i didn't feel rushed she asked me once if i had finished i said no i'm a slow eater , she repiled thats fine take your time there's no rush , enjoy your food at your own speed . Polite and understanding Josh and Pamela are a credit to your team and i look forward to coming back again This place is accessible for all

One of the worst experiences ever I had my life. The guy who worked as a receptionist he is a very roud not helpful at all. Never recommended.. worst of money and time.

We visited for a quick lunch today, they was very short of staff, but the two ladies where very friendly and I felt sorry how overworked they was. But the food was served fairly quickly and pipping hot. It’s nice to see a children’s menu which has something healthy, and the veggie pasta was demolished by my son 😂 great value

Great meals with quick service. The function room is very noisy with trains going past very regularly.

Place needs refurbishment. They advertise cocktails. None were available. Few beers missing. No fresh lemon when we wanted tequila shot. Food was so below par. Ordered extra sauce. She was serving another table. So didn't get the sauce. We were told the bar will shut at 9pm . We didn't bother to stay for dessert. The worse I've experienced

Only had a burger and a steak sandwich from here so don't take my judgement as gospel.. food decent nothing special but not bad either

Disappointing menu Many drinks not available

This is a pleasant place for a meal We have enjoyed many in the pub area The place needs some TLC with cleaning tables etc The biggest letdown of the nice place is the external Weeds. Tons of them. Dirty tables broken walls. Rotting timber work Dies the owner ever use the front door. If so they must be blind Clean the mess it looks horrendous

fish and chips was fab gr8 selection of beers aswel 👍👍😊

No cask beer. Vegan ice cream was excellent.

Got there on a Sunday. They told me there was no roast dinners, no cocktails. My wife wanted a steak combi, 3 different steaks....but no fillet, she asked if she could have 2 of the others, but no as it would upset their stock levels. When our steaks came were barely warm, contrast to the chips, they were really hot. Our waitress told us, this was because we ordered medium rare steaks... The chairs were dirty, my wife swapped her chair for a slightly less dirty chair.... We only went because we were sent a voucher 40% off main meal. Unfortunately I will not return here!

Good food and very helpful staff. Recommend 100% .

Got food poisoning from the burger I ate, it was not cooked properly and was raw.

Staff here were excellent t. We stayed fri 5th and sat 6th July. Lady serving us Friday (small Indian lady with stiletto nails) couldn't be more attentive. Then we had Eva on Saturday night also could be more attentive. My wife is very fussy on how she has her steak, we told Eva and the chef did it perfectly. Also the chicken in our mixed grills was cooked to perfection. The staff at both breakfasts were also superb. The restaurant needs some leaks and cosmetic repairs but the staff are best we have EVER had as a beefeater

Worst place ever. They take the booking online only to let you know their kitchen is closed. We made an online booking for 9.15 pm and received the confirmation email as well. After driving 30 minutes to get there, we were told kitchen is closed which was totally ridiculous! In a way we were glad we didn't have to dine there as the place stinks of damp or whatever. Not a nice place to dine!

Travellers Rest has always had great food and service, I was slightly nervous attending recently as I’m now gluten free but our server Priyesh was very accommodating, he presented an entire menu with gluten free options and didn’t make me feel like a problem! 100% coming back here!

My wife and I have become regulars to Travellers Rest and pretty much every time we go we are greeted by Priyesh who always provides exceptional service and ensures we are looked after!

My husband and I often attend this Beefeater as we are always treated with care and respect. Special shoutout to Priyesh who usually serves us and makes sure we are looked after.

Me and my so visit this restaurant and were welcome so nicely A very big thank you to all the staff and chef for the wonderful meal my Austic son and myself ate at your restaurant. Awesome fresh food and good clean table and clean area. Toilet were also clean and in good condition. Staff were very helpful and polite and have patient. A beautiful place to eat and drink 🍸 Many thanks we highly recommend you try. And I also recommend fish and chips. And they also cater for gluten free and vegetarian. See you next time.

We had amazing service from Priyesh, he was very accommodating and looked after all our needs. Look forward to being served by him next time.

Waitress didn’t know what cider was and brought me the completely wrong drink the food was definitely out of a packet and microwaved to the point of inedible we stayed in the premier inn and paid for breakfast the cooked breakfast was such a poor quality ie bacon and sausages we couldn’t eat it, it was vile I would recommend not eating here and definitely find a restaurant or cafe along this road of which there are more than enough to choose

Very busy, service was good considering a shortage of staff. Food was hot and well cooked. Don't leave a vehicle overnight as several were broken into during our stay at the Premier Inn.

*tried to order food. Said it was a problem and we couldn’t order* Really nice place to go for some food. Really good quality and portions. Seems very understaffed. Had one waiter serving all tables with help from kitchen staff. Felt bad for him. Other than that couldn’t fault

I recently dined at Travellers Rest Beefeater on Kenton Road for Lunch and was thoroughly impressed. We enjoyed classic fish and chips with tartar sauce, baked beans, breaded mushrooms, and a delicious chicken burger with chips. Each dish was expertly prepared and bursting with flavor. What truly made the experience exceptional was the outstanding service. The staff were friendly, attentive, and ensured our dining experience was nothing short of fantastic. I highly recommend Travellers Rest Beefeater to anyone looking for delicious food in a welcoming atmosphere. Whether you're craving traditional British fare or a hearty burger, this place delivers. I can't wait to return for another memorable meal.

Popped in for a lovely Saturday Lunch. Nice and quiet, manager came and explained how the ordering worked, ordered at the bar and had everything brought to us. Starters and mains were tasty and came out quickly.

If your in a van expect it to be broke in.

Went for a spot of lunch. Fish and chips, was absolutely fabulous, not greasy, great portion size. Friendly staff and welcoming. Frank the manager and bar staff Josh are always polite and smiley. Thank you 😊 highly recommend the lunch menu. Will see you soon!

Was staying in the Premier next door. Had breakfast. Buffet style. Well stocked and freshly cooked.

I visited this venue for a family birthday celebration lunch, on a Sunday afternoon in late March 2024. There is free parking at the venue, and you register your car details on entering. The venue is clean, seating comfortable and well ventilated. We had a pre-booking and were warmly welcomed and attended to by Priyesh throughout, who was very helpful with the menu choices. The food was well seasoned and delicious, nice drinks, and excellent service. It was a cosy, enjoyable occasion in the dining area. This is an old haunt of the family going back many years, and I recommend that you try out their dining experience.

Two days of breakfast and one evening meal. Fantastic. Staff were great.

Waited 30mins to be served gave up terrible

As a loyal patron of this hotel restaurant for the past decade, it's with a heavy heart that I must express my profound disappointment with the current state of affairs. While the staff members are undoubtedly dedicated and hardworking individuals, their efforts are overshadowed by the glaring mismanagement that plagues this establishment. During my recent visit, I was appalled to witness a scene that will forever be etched in my memory: a member of the staff, tears streaming down his face, attempting to apologize for the multitude of issues plaguing the restaurant. It was painfully evident that the staff are overworked to the point of exhaustion, a fact that was painfully evident in every aspect of my dining experience. Despite their valiant efforts, it was impossible to ignore the chaos unfolding around me. With half the usual number of staff members struggling to cope with double the workload, it's no wonder that mistakes were rampant and customer satisfaction was but a distant dream. Orders were forgotten, tables remained uncleared, and the once-impeccable service standards were but a distant memory. It breaks my heart to say this, but the once-charming ambiance of this restaurant has been irreversibly tainted by the incompetence of its management. No longer can I overlook the glaring flaws that have become synonymous with dining at this establishment. While the staff members deserve commendation for their unwavering dedication, it's clear that their efforts are being squandered by those in positions of authority who seem oblivious to the havoc they have wrought. In conclusion, it pains me to sever ties with a restaurant that has been a staple in my life for so many years. However, until meaningful changes are implemented to address the systemic issues that plague this establishment, I can no longer in good conscience recommend it to anyone seeking a pleasant dining experience. It's time for the management to wake up and realize that the true heart and soul of any restaurant lie not in its decor or menu, but in the happiness and satisfaction of its customers. “Samuel Whitbread supported and helped to pass the Dolben Act of 1877 which highlighted the conditions that slaves were subjected to on the ships that took them from Africa to the plantations. Whitbread was key to calling attention in the House of Commons to the plight of slaves.” By quoting this I realise that the conditions for the staff here aren't comparable to how slaves were treated and by no means wish undermine the terrible conditions they faced however I’m quite sure Samuel Whitbread will be turning in his grave!

Work trip food good Check in slow

We highly recommend this place! We had a bday party last night and the food was delicious, the private room huge with plenty of space and very clean, the staff very helpful and friendly! I would really like to thank Ferenc and all the staff of course for making the party so special and memorable! We will of course visit you again!

Mothers day:Sorry not good 12 of us food was dry 2 people ask for ther food 4 times and everybody else had finished ther lunch.

We went to the pub at 10.25pm on a Friday night only to be told that the pub was closed and that last orders were given. The place had customers in the bar and no reason was given why it was closed. We were staying at the Premier Inn next door and were told that the pub is open until 11.00. Definitely won’t be going there for breakfast or a drink.

We had amazing experience. There were just 2 of us, we came without booking. The gentleman at the door (I think he was the manager) took us without hesitating. Steak was perfectly cooked, burger delicious and thanks for cheesecake recommendations. Only one downside not enough staff, I think it would be nice, if you have more staff for quicker service but we are happy. Definitely coming back. Thanks to the whole team.

Really nice atmosphere, chilled and family friendly and the staff are very nice too. The ultimate roast is delicious and good value for money 👍

We received exceptional service from Priyesh, the duty manager at the Kenton branch . It was so understaffed and he waited on us, the only waiter that was waiting all tables. He looked after us, giving us some lovely recommendations for food choices. This was even though he was rushed off his feet. He made sure everyone was happy, multi tasking between table. A suggestion would be, please have more staff to help the restaurant as he was rushed off his feet poor man.

Booked a table for 6.30 pm only to be told on arrival (after waiting 10 minutes) that they weren't opening the restaurant section because they didn't have the staff but that we could go to the bar section and order our meal at the bar. We didn't fancy that so left. Been going to the Travellers Rest for decades but it was already in the "last chance saloon" because of really bad service in the recent past. That was the last time.

Wow. Came in waiting for my partner to arrive with our 8 week old baby for dinner. I told the server named (Steven/Stephen) that my partner and newborn baby were coming up in the lift, and we wanted to eat, so requested to sit in the restaurant. He immediately and strangely appeared to get defensive, and told me he ‘wasn’t even supposed to be based near the restaurant’ and they were short staffed so told me we’d have to sit in the pub. Slightly confused as there was so much room in the restaurant with only 1 table being served, I asked if there was no way we could sit in the restaurant for our dinner. The reaction was so rude. ‘As I’ve explained already we’re short staffed’ he said ‘you have to sit in the pub.’ His tone was very condescending and he was coming across very obnoxiously. I’d only just walked in! I was really annoyed by his reaction, but we sat in the pub regardless. A little afterwards, he came to our table and was rude again, asking aggressively if we had food allergies. He came back again, and told my partner we could sit in the restaurant from 6pm when they had more staff. We waited for an hour for the restaurant to become available for us and so didn’t order on his word we could go at 6pm. This man then finished his shift at 6pm and left. When we asked bar staff if we could go to restaurant as we had been told, the barman told us the restaurant was only ever available for pre bookings, so we couldn’t sit there tonight. He did not know why his colleague had lied to us. The bar staff were very friendly, but this individual was abhorrent. Food was good for price. Service from this one employee was abysmal.

Awful service. No mocktails Waited 45 minutes for dessert. Appaulinh

It has been a fair few years since my last visit but it was like yesterday. I love the feel of this place although the set up has changed a little. The restaurant part was dimmed and the area to the left of the bar was the new area. Not sure if it's the new regular? The food took a while, as did the drinks but it was worth the wait. Very nice to be back.

Very welcoming .service Good would go back again .

Generally short of staff, recently well stocked , clean and comfortable seats

Perfectly adequate but a little soulless

We booked the private 'Meeting Room' for a funeral wake/reception. We arrived a bit earlier than scheduled but the manager and staff were very accommodating and had a good selection of teas, coffee and small snacks waiting for us. The buffet was freshly prepared and tasty. Consisted of a good assortment of dishes. We catered for 45 people but nearly 60 turned up. There was more than enough food and they quickly replenished the more popular dishes. Cannot fault them, they made a difficult day into a very pleasant experience. All of our guests were complementary of the service received, food and ambiance. We definitely recommend the Travellers Rest (Beefeater) Kenton Road.

Police will be called in the 14th January because JAMES Thinks he can punch customers in the face CCTV as proof! This restaurant is absolutely disgusting! People like James should serve a life sentence because he wants to close at 11pm he punched me to show how he is a bigger man don't worry James you will be serving time in prison where you belong! Tomorrow I will be at you disgusting Beefeater with police to show you you can't just punch people in the face because you want to close at 11pm you are a disgusting out let that should be closed down and people like you should serve like servents how you are!! You think coming up to me with you top button done up you think you are something special you are finished tomorrow you will see!! God home little boy you will see my face tomorrow where you beg for yoyr job!!

Food was awful. Breakfast cold. Evening meal burnt

The food was really something else, however the tables weren't clean and the service took about 45 minutes when there were not many punters in the pub, so it's a bit confusing why there was a delay. The food again though, was really enjoyable!

Supposed to be Christmas Lunch!

Beloved it there we go every Christmas day

Terrible service and poor quality food that was served cold. Had to wait an hour to have aour empty plates removed. The owners have changed and the new set up is definitely catering to the one time only visitors from the next door premier inn. Avoid at all costs

Great breakfast for £10. Self-service and you can go back a few times so if you have a big enough stomach, you could stock up for the entire day. The English breakfast was great, all of the ingredients were tasty. The continental goods were also fantastic and were fresh and tasty. At times there was a need for a restock, which I waited a few minutes for, but it was fine all-in-all. The staff were all pleasant and the tables were clean and tidy too.

I enjoyed their fish and chips along with Apple Betty with custard.

Had to wait 15 mins to be served at the bar. Only wanted a pint of Stella... one person behind the bar. 3-4 people serving food on floor? Not even busy! Perhaps they are understaffed? Dirty glasses and bottles not removed from tables including my table? Had to remove and take to the bar myself! Lacking professionalism, awareness including hygiene... The truth has to be told....

The place has nice atmosphere but you have to wait a bit longer for food to come. The food is so delicious though, totally worth the wait. I really recommend eating here.

OK, but nothing more. Inadequate heating for winter. Requested to take the starter plates as the main was ready even though we had not quite finished the starter! The ribeye was out of stock. Overall, need to do better to survive IMHO.

Had lunch with a friend yesterday. Attentive staff, good food and excellent presentation, compliments to the chef. Great improvement from several years back.

The festive menu was good and the food and service was good. The only thing was they did not have any pate, although it was part of the festive menu, and weren't able to offer coffee! Other than that, it was most enjoyable.

We visited this place over the weekend for dinner. The service was atrocious. First of all we couldn’t sit where we wanted to. They are not that busy but had a lot of attitude from the time we got there. 1st ordered drinks they gave us Diet Coke when we asked for Coke Zero. When we complained they just shrugged their shoulders & insisted that it’s Coke Zero, we then ordered our starters but were told you have to order mains at the same time as it messes with their timings. So we asked if they can bring starters & then wait for a while to bring the mains. Again no that can’t be done, as that is their way of working. Food arrived the guy forgot to put through the peppercorn sauce order, no apology or nothing. The food was very good but the service was terrible & it’s different if they were busy but it was so quiet that they could have accommodated us in a better manner.TBH the staff did not care.

I have stayed at the Premier Inn that sits alongside this Beefeater many many times over the past 10 years. The food, service and staff have always been amazing. The staff have always been plentiful but on this visit there seems to have only been a maximum of 4 staff on duty including the chef. The poor staff seemed to be being run ragged. The 4 staff were trying to cover the pub and restaurant and they were doing the best that they could. Hopefully staffing levels will improve and this Beefeater can return to the great place to eat and drink that it always was

Nice food with a good choice for evening meals. Good choice of drinks too! Breakfast was a buffet style with cooked and continental options. All items were constantly topped up so they didn't run out, plenty of juices, water and hot drinks available.

We used a meeting room in last Christmas festive season and year before. Emilia Ramesh and her team were amazing. Food were well as well. In regards to atmosphere we were a big party so we created atmosphere. Well done guys

Great value. Very clean. Easily accessed

I recently held a reception here for a wake and I have to say that I was very satisfied with the experience. The team leader Frank really went out of his way to ensure that everything was right, checking with me and proactively calling to resolve any queries. The buffet food actually exceeded my expectations, it was tasty and well prepared and a great price of £11pp including desert. We used the private reception room which was good, though a decor update in due course would be even better. Well done Travellers rest team! I will likely be back for other events.

Appealing customer service told after walking in from the premier inn attached that the place was full but it only had 2 people in it and 2 tables reserved so told we have to eat in the bar went to the bar nomenus and then told we had tomove to the restaurant as the bar wasn't taking food orders make your mind up for God's sake. Finally find something to eat but it's smothered in bbq sauce no puddings as a Sunday is only available on a Sunday!!!!!!!!!! Rubbish place nothing to eat or drink why?????????? Discusting and starving

Hardly anyone there, table booked for 8.30. Waiter was lovely, but clearly had too many jobs to be doing on his own. We were sat near the kitchen so could see our burgers ready, they were delivered nearly 15 minutes later, by a chef. The waiter did apologise and said he could resend the order but we didn't want to wait any longer. Can't imagine what it would be like if there were more than the 6 people in!

Not like its heyday in the 80s when it was a social centrepiece and well kept lawns and outdoor drinking was a joy. Now, poorly staffed, crockery everywhere not collected, simple things like ice cubes out of stock?!?! Needs an overhaul in management.

Needs a lot of TLC, staff where friendly but not the most attentive with wait times at the bar. Food was OK.

The building is old, tired, and in much need of refurbishment. Service not great, food over cooked. Avoid this Beefeater.

Please bring josh back to the bar side.. he is dearly missed!!

Lovely food, friendly polite staff. The room is clean and has plenty of space.

Staff are nice, very professional. Happy with overall service.

Maravilloso servicio. Llegamos a una hora tardía para ser Londres (22:00 mas o menos) y aún así nos atendieron (de hecho el cocinero se estaba yendo pero volvió a la cocina a cocinar). Una maravilla de sitio. 100% recomendado.

Lovely staff trying there best when it was really busy

Terrible service and most of all Terrible food . Overcooked and cold

Was good, always like a beefeater

After a long day of travelling and football i was excited to finally have some proper food i ordered a burger with ketchup and a cheese slice only to find out that the burger had burger sauce smothered all over it and the cheese was basically rubber and the patty was very dry and over cooked. My dad a fillet stake for £21 and asked for rare to medium and it came way passed well done when he asked for it to be remade the stake was cooked right bur he could not eat due to the sinew and was un eatable and the chips were microwaved from the first stake as you can tell because it was too hot to be fresh i would not recommend eating here as the service is terrible as another family ordered dessert and complained that they had paid for something they had not eaten and then proceeded to sit for another half hour and nothing had arrived the restaurant has a nice setting