KFC South Harrow - Northolt Road in Harrow

Cold food and warm drink backwards as usual

The whole order was wrong the delivery guy gave me the wrong order

I don’t received my order waiting courier delivered to wrong address

small order but didn't receive fillet burger. tried calling them but no answer

My first order from this south harrow branch was good. Hence I placed a 2nd order a about a week later which was acceptable. Today I placed my third order & I feel this will be my last. The burger was Luke warm , the chicken so dry that it was stringy & looked as if it was put together in such a clumsy way that one would think it had been dropped. The fries were poor quality,it had a lot of skin on and areas where the potatoes would have turned black were not cut off. Very disappointing!!

delivery was excellent however food - wings were bland and burger was off - not the kfc standards on this occasion

South Harrow KFC Northolt Road is a scam place to go as only working exSriLankan or Indian workers on the counter and they don’t have a clue what we order & paid for. I nearly paid £15.00 and got home I just saw 3 pic chicken, small chips plus my extra order 6 wings.

There are 12 wings missing in my order.

Disgusted by the service and low quality of food when return the food and ask for fresh ones, was told by the server I want free food! What? I paid for my food and I just wanted fresh and not left over chicken as it was for my little ones. Was verbally assaulted by this person on the till, very aggressive and threatening behaviour. Asked for name and managers details they refused. This person should not be allowed to serve public as he isn't fit to do so.

Why do you continue to put the drink in with the hot food like a random chicken shop?

Portion size of the regular coleslaw and fries isn't good value for money.

I asked for no mayo in the chicken burger due to allergies. You put mayo in the burger !

I requested spoon ,Napkins and there was no sauce

Extremely disappointed with the entire order. Fries weren’t even warm let alone hot and my order notes were definitely not read at all. Didn’t receive any of the chicken pieces I requested which has not happened before. The only good thing about this order was the fast delivery. The courier gets 5 stars but the restaurant shouldn’t even get 1 star based on how awful their service is. Will not order from here again.

I ordered 2x fries and only received 1, also 2x garlic sauce and didn't receive those either. Would like my money refunded for these.

The Pepsi ordered was not included

Wonderful staff and great food, thank you for you customer service, will come back again. Thank you losida

Very happy welcoming, Happy smile face, very helpful . Really very good service with good experience, That customer service assistance name is YASMIN, I was really happy with her service. After long time , I went to south harrow KFC, Her service is more than five stars service, I am very happy to go there again. And many thanks to south harrow manager for have this kind of customer service assistances(YASMIN)

Whole bag was ditroyed 1 drink missing

Yasmin smiley face good customer service I appreciate her front line fast paced service I wish her good future

Yasmin is a fantastic cashier, very helpful and kind. She recommended me the new Ultimate BBQ Burger Meal.

Instead of Zinger stacker I got regular zinger. What did I pay £2 extra for?

not happy as my drink was not delivered and when i tried to call the customer service or the restaurant- no answer. I am never placing order again with JUST EAT! terrible customer service!

The courier didn’t even deliver the food. We did not received the food

The time kept getting extended once the driver had the food and I had to reheat the food when I live approximately five minutes away from the store. Plus KFC missed two items from the meal

This stupid restaurant does not awnser their phone and the customer service is disgusting

Terrible customer service- staff needs better training and should be more courteous.

Most of the order is missing out of pocket and no food

The food is freezing cold. Worst KFC I've ever had

didnt give me my chicken piece i requested

Not sure how long the chicken was on the shelf but it was old. The fillet burger was the worst, I’ve ever had. Couldn’t bite through. Threw it away. I definitely won’t be going back.

food came with items missing. when I called no one will answer the phone.

I live 3 minutes away, I'm the only house with a garden and even put in the notes 'its the only house with a garden at the front' and she still got lost.

Missing two main items but delivery driver was really nice and friendly

That am santander st ann's 67B harlesden high street nwio 2ns

Food order was £35.97 total Charge. Billed 3 times the amount on my Barclaycard Note First order accepted by Rayners lane Kentucky Fried Chicken then advised could not make the order. Eventually delivered by South Harrow Branch

The service was very nice and the chicken was as expected.

Worst KFC ever.. The chicken was served after 2 days of cooking.. No taste. Chips were dirty. Never go this store again..

They messed up our order. Unfortunately it’s not the 1st time either. Won’t order from there again

20 mins late. Everything was cold.

received corn on the cob instead of coleslaw as ordered. would have appreciated more thighs in the order as the family prefers this part

Cold food. Dont read special instructions/order notes. Why have the option!!

I sent the food back as it was stone cold after waiting 40 minutes for it disgusting service and not the first time I would like a full refund

dry chicken, obviously reheated

Instructions were not followed by the restaurant. No wonder the reviews are bad.

Ordered via Uber eats, delivered someone else's order. Does not pickup the phone 1hr before closing. Well dinner was ruined. Should have read other reviews before ordering from here.

I had gone to the shop today as i have the KFC app on my phone. And it had said that i a free offer of two original chicken pieces, so i had gone to the shop to redeem the offer. The cashier scanned my QR code and asked me, "what do you want?" And i had said "i would like the offer." And then the cashier had told me that the app wasn't working and had said that this is a problem with the head office. This is the 3rd time this has happened to me in the same location when i want to redeem free of charge offers. This is strange as i have gone to other locations and would let me redeem my offer.

9 hot wings only, not in the basket. And i ordered basket. No salt, No mayo or anything, No napkins. Dry, cold Burger

Food is not good.everything is cold I need refund please

They forgot the ketchup and mayonnaise

The chip portion was tiny and I received the wrong drink which was so dusty on the outside. It was such a disappointment

Order took 55 minutes to arrive. The driver made 3 deliveries before coming to us

Ordered a Zinger burger, received a plain fillet burger. Mighty bucket was missing a mini fillet.

Awful delivery time. Was with the driver for over half an hour when I only live less than 5 mins away. Food was stone cold when it finally arrived

The wrong food again this is what happens because the drivers take more than one job on it the time, and then they give the wrong food to the wrong customer

Can you explain why you sending wrong order after you charged

Very quick hot and very reasonable would use them again much better then the computers

The chicken in my burger was extremely dry

DIDN'T DELIVER. I HATE THIS PLATFORM.

Ok to visit, but not to order from. You will see all the delivery app drivers parked outside and very often they will steal your food and mark it as delivered and because it happens so often, very hard to get your money back as Just-Eat stop believing it after a while.

very kind delivery man. fast and good food

I made an order through just it, and when the driver arrived with the delivery, it was a wrong order, not mine, I gave it back and asked to call KFC, which I did, the employee there with a very high tone said that it is not their fault, but who is? I,? I paid £31 for nothing very stupid of you

The food wasn't good and the order was missing.

Not great service. Food was missing when we got home. Went back the next day to tell them, and they said they cannot give me "free food", even though it was paid for!

Speedy delivery. Chicken was hot, not greasy. Mostly acceptable portion sizes for the 14pc Sharing Bucket ordered (14 pieces).

I ordered my food at 7:10pm. It was supposed to be 15-30 minutes. I did not receive my food until 8:25 (Over an hour), and the food is stone cold. Have not enjoyed the meal one bit. The driver was also giving attitude when I answered the door. I would like a refund. Nothing about this experience or the food today was enjoyable.

Popped in for a takeaway for lunch, Boneless Meal Deal, currently £2.99 until early Feb. Not too busy, staff friendly. Store clean. Food was hot and fresh.

Excellent! Full order was freshly cooked and received piping hot. Thank you for reading my notes.

I DID NOT RECEIVE THIS MEAL AND THE DELIVERY DRIVER'S BEHAVIOUR WAS ABSOLUTELY DISGRACEFUL. THE RESTAURANT SHOULD BE REPRIMANDED AS DID NOT ANSWER THE PHONE AT ALL FOR MORE THAN AN HOUR OF MY CALLING.. MY 83 YEAR OLD FATHER WAS NOT FED A HOT MEAL AND I WANT TO MAKE AN OFFICIAL COMPLAINT ABOUT THIS APALLING SITUATION AND I WANT MY MONEY BACK

Bought chicken burger it was over cooked & very dry .could not ifen bite in to it called to complain no answer kept ringing few times called very disappointed

KFC South Harrow have upped their game as of late, second time I've asked for leg pieces in notes and they've given me leg pieces.

Tasted good, fast service. Everything I ordered arrived today.

Ordered large meal got small fries and the Kansas bites tasted awful but rest of food okay

Staff so disrespectful I didn’t even order, nowhere to sit either -

Had ordered 3 burgers but only 2 of them had arrived. I don't know how they had misplaced a whole burger and I had rang them about 6 times and still no answer.

Got my order right this time. No missing items.

Chicken smothered in oil. Did not enjoy

This is happening far to often, Missing dips, wipes and not to mention the cookies I ordered.

Food is very cold , I was tracker the delivery guy and he was going around in circles. I will not do this again and I will be calling shortly

Delivered someone else’s food.

Chicken is not cleaned properly. I got a feather from a chicken piece.🤮

Very disappointed my order notes were not read. Didn’t receive what I requested. The delivery was very fast.

Driver done a delivery to totally different area to mine, drink was warmer than food ! Seriously gonna delete this app

Family bucket full of rubbish bits they wouldn’t of sold if you’d bought from walk in gravy dumped on top no bag spilled over top of bucket won’t order again

The store sent the incorrect food.

kFC is good but parking is bad during daylight.

This has happened for the third time I haven't revieved my order

Food was hot and very nice. Would definitely order again.

My food is so hard and is a bit cold plus was delivery wrong items

Food was cold. and a ALWAYS, items were missing, or you get a cheaper substitute item.

My can of drink was warm. The chips soggy. The coats on the chicken wasn’t as it used to be. Won’t be ordering again

Food came cold. Over 1 hr late. Missing item. Want money back.

They’re got my order wrong I would like my money back

My order was damaged, and some food was missing , disappointing

The 1 time food cale.c9ld and disgusting

Quite possibly the worst kfc I’ve ever had - chicken was tasteless and soggy. All stuffed into one small box. Upset that I actually paid for it!!!! Disgusting

Food was warm. Some was missing. Again!!

We have to get the item on the other side of the road. Rider does not know where the address is so someone has to go out of the house to get it from the driver. Even if I had to explain that the house is across to where he was stood. Hope next time riders will learn to familiarise themselves to the area.

all food is cold and food missing

1st time in ages it was freshly cooked, hot & exactly the pieces I wanted.