Based on 245 opinions finded in 3 websites
Based on 245 opinions finded in 3 websites
Nº 342 in 393 in Scottish Borders
Nº 109 of 119 British in Scottish Borders
Opinions
First stay at the Traquir Arms Hotel and restaurant and can definitely say it won’t be the last. I had a single room on the top floor the room was clean and nicely furnished and there was plenty of tea and coffee and lots of mini milk pots ( most places leave you a couple which normally only allows for one cup of coffee) Everywhere around the hotel and restaurants is clean and tastefully decorated and the staff are really friendly. I had an evening meal and breakfast and the food choices were excellent, well presented and super tasty.
BJC65 . 2024-09-22
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Great food with very friendly staff. The food was flavoursome and plenty of it. Breakfast was lovely. Not just a full Scottish but eggs royal etc as well. Rooms were clean an adequate for an overnight stay
AlisonFen . 2024-09-12
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Sunday evening and the bar and restaurant were busy - good atmosphere and friendly staff. We managed to get a table for 2 at 7pm Traditional place with good menu, staff and vfm.
J A K . 2024-08-26
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Good service but the burrito bowl lacked imagination and was very average. Toilets were very clean and the staff were attentive. We never bothered with the dessert and it was never offered.
Garry S . 2024-08-19
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Great food in fact my chicken pie & wife's steak were the best we've had in many a year ! Perhaps a bit more veg with my wife's meal wouldn't have gone amiss. Excellent service by very friendly helpful staff ! Decent real ale too ! Can thoroughly recommend !
KIPPERLEE . 2024-08-16
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Een gezellig restaurant in het centrum van het plaatsje. Het menu was niet uitgebreid maar redelijk. De kwaliteit was prima. Er is een ongedwongen sfeer.
Goetheer . 2024-08-12
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Arrived for dinner at 5 pm. We were the first people in the restaurant. Floor was obviously not hoovered after lunchtime service as there were chips and peas visible under our table. The food was OK, the burger bun was burnt, and the chips were lukewarm.
peanut . 2024-08-02
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Had an evening meal with friends and kids. All of us thought the food was fantastic. Interesting menu choices as well as more traditional dishes (fish and chips etc). Really well cooked, tasty, portion sizes good and friendly service. Would definitely return!
mobius72 . 2023-10-30
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Had a lovely meal and drink here with a pal after a days mountain biking. I had a large fish and chips and it was literally massive! Great food and large portions. Perfect.
StewartSanderson2020 . 2023-09-12
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lovely food, lovely staff!! atmosphere was fabulous as well. we will definitely be back again after the great experience we had!! 😊
Neve H . 2023-09-04
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Das Essen war geschmacklich sehr gut. Die Portion war angemessen. Sehr feines Fleisch und knackige Pommes. Einige Vegane Gerichte auf der Speosekarte. Sauberes Lockal, freundliche Bedienung.
simidebby . 2023-08-31
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Overnight stay with an excellent evening meal, followed by a fabulous breakfast. A group of 12 and nothing was a problem. Rooms were clean & comfortable, reasonable rates too. Would visit again as the food was excellent & good value
Motherhen55 . 2023-08-25
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Wow was this establishment busy when I arrived! I couldn't believe it. There is no higher recommendation of a restaurant than how difficult it is to get a table! Staff very friendly, attentive and professional. Food was good although I felt my starter was overpriced. Vegan Burger was superb! It was a beautiful evening so I sat outside - the sitting areas are great sunspots! I enjoyed my first visit and actually came back a week later as I had such a good experience first time round.
derekgeorge . 2023-07-14
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We had a really good experience here. Staff were very attentive and friendly. Food and service all first class! Whilst in the Scottish Borders...go on...treat yourself;-)
don t . 2023-07-02
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Went with family for Sunday lunch, usual menu available and the roast of the day was beef, I had the chicken and leek pie with mash, would recommend, my wife and sister had the roast beef and yorkshire pudding with the usual trimmings, there was so much beef on the plate that unfortunately I had to have some! I've never had such thick slices of beef which were so tender. The service was efficient and friendly. The only disappointment was my wife's ice cream desert, she asked for 2 scoops with chocolate sauce which looking at the other deserts was a bit of a poor show. All in all don't let this put you off I will definitely be returning
Bruce M . 2023-05-26
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Lovely meal, very friendly staff and great service even though a huge party came in just after us. Can't fault anything, the food was delicious!
Jane J . 2023-05-17
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Sorry to say this was horrendous. In a party of 8 every meal had an issue. Most were cold. Shop bought pie was over cooked and chicken burger was cremated. Batter on onion ring was raw and it had to be pointed out to the waitress that, after several minutes of waiting, the 8th main seemed to have been forgotten about and had not served. Wouldn’t recommend.
jenniferlT5185CQ . 2022-12-30
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Food is excellent and views brilliant. Innerleithen is a wonderful town, great bakery and pie shop. The cafes are very nice, dog friendly and have towels ready to dry everybody off.
K6505OOalexanderm . 2022-11-20
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We were sure to book ahead for this restaurant, as we knew that it could be difficult to secure a reservation on a Friday night. When we arrived, a bit early, we were immediately seated at our table and waited upon within short time. The venue interior is quite comfortable with plenty of open air space. I ordered the Supreme Chicken with bubble and Squeak mash. It was served beautifully presented, and the flavors were amazing! I felt the price was right on point with the service, presentation and quality of the food that we received. I would highly recommend dinner here....but be sure to reserve!
geismom . 2022-10-08
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We went for Sunday dinner. My partner ordered the roast beef Sunday dinner & I ordered the special which was vegetarian wellington. Both were absolutely delicious. Quick service & very friendly staff. Highly recommended
Jodster1974 . 2022-08-30
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I think they need to get their kitchen workflow sorted, bar area empty, no one outside eating, but kitchen cannot seem to handle load. Missed opportunity and revenue. Shame really. Not the first time
SK575 . 2022-08-11
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We ended up here by accident as the restaurant we had planned going to was shut. The food was lovely and not too expensive for lunch time. The service was excellent. We sat in the bar and I loved that they didn't hurry us and we sat and talked for ages. Will definitely be back.
janrO6035YY . 2022-07-04
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Een hapje eten vlak bij de B&B waar wij sliepen. gezellig plek met een prima maaltijd, en het nagerecht was...
741pietb . 2022-05-29
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We visited for lunch 7th May. I had a steak which was great. My husband had pie of the day which was steak. The pie came in a traditional scotch pie pastry case not puff pastry. Pastry was burnt and the meat at the top...
BAM555 . 2022-05-07
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We ate here for one night, and popped in a a few times for drinks. The steak pie was very tasty with quality ingredients, no fat or gristle in sight 👍 the food and drink was good quality and reasonable prices. The staff were very...
PaverPete . 2022-04-24
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Staying in the area we tried the Traquair Arms for an evening meal. The staff were very friendly and helpful and the pub has a good atmosphere, and was quite busy . The menu has plenty of choice . I chose a delicious chicken with...
floNorth . 2022-03-19
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Lovely meal with friends. I have been here a handful of times. This time they had a new menu. Little bit more expensive but to be expected.
susanmckenna73 . 2022-02-05
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A friend recommended the Traquair Arms to us, and we were not disappointed. In fact, we liked it so much we went back again the next night. This is a cut above the usual pub grub, and everything we tried was excellent. The haggis fritters...
Ian K . 2022-02-04
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We booked a night in the Self Catering Cottage as we were visiting Glentress MTB Trails for my birthday. Good points: Easy to find and park; bike storage but if clean bikes allowed in unit; well equipped kitchen; friendly Staff; can walk to all shops;...
Ross_Mortrap . 2021-12-03
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Popped along for dinner as not visited in years. Food was very tasty. We had fish, burgers and pudding. Staff were helpful and a lovely waitress assisted and engaged really well throughout service.
andrew9116 . 2021-11-18
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Thoroughly enjoyable dinner! Fab options for vegans also. There was a little bit of a wait but the restaurant was so busy and we felt this showed just how sought after the food here was, and definitely felt the food was worth it and you...
R3439KIamyk . 2021-11-15
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A good overnight stay, delicious roast supreme of chicken with imaginative and tasty trimmings and vegetables. Friendly and attentive service. Comfortable room followed by a great breakfast. We hope to visit again.
Hillyrose . 2021-09-14
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Lunchtime sitting in the sun, enjoying a nice cider (Aspalls on draft = one happy husband), 2 excellent coffees served with a chocolate on the side, 1 x fish n chips and a caesar salad. All really nice quality tasty food, and served by a...
EilidhMac . 2021-09-05
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We visited for a Sunday roast and we were not disappointed! There was a good choice of meats. We had beef and lamb- both excellent! Lovely accompaniments too and all cooked perfectly. Would definitely return.
Liam198686 . 2021-08-25
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Our drinks were served immediately, we then waited 25 mins for bread and olives which came without plates or knife for the butter. A further 30 mins for the mains. Food was nice but the service was sadly lacking. Sorry. 3 because the food was...
nigelhR4105AW . 2021-08-23
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Visited 3 nights in a row during a biking trip and was unbelievable. Great prices, great food and great service. The venison was a real highlight. Will be back
Jack L . 2021-08-17
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We loved this, the food was great and the service was good. It was very clean and the staff were helpful. Well worth a visit.
TheMortons001 . 2021-07-16
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Possibly due to a rush of orders ahead of us we had to wait more than 15 minutes for our main course. When they arrived, although the presentation was good, one person's meal was lukewarm and the other meal which was the steak pie was...
Andrew S . 2021-07-05
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Great, friendly service. Food was amazing with great vegetarian choices and served with a smile. Would definitely go back if down in Borders again.
MoGWal . 2021-06-28
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Delicious meal, super dog friendly and fantastic service! My friend and I booked in advance and really enjoyed our meal. Dined here many times but this was my favourite meal by far! Such a hidden gem. Jamie and the bar team were extremely attentive and...
gordon327 . 2021-05-15
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Visited just before Christmas and lockdown 2 and have to say we really enjoyed our visit. Four of us in the party and were made to feel really welcome, Main courses were all really good and those that had sweets enjoyed them too. Good real...
Hawklord_pxr5 . 2021-02-01
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Got one starter waited 20 mins for next only due to bar staff noticing the second one hadn't appeared asked to have the rest of the meal all served as we were all very Hungary after a 2 hour drive my son managed to eat...
audrey1962 . 2020-10-05
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This was the first time that I’ve visited the Traquair Arms for a meal in many a year. It went through a period some time ago when the dining experience wasn’t great. I’m pleased to say that on this visit, they’ve certainly turned it around....
Bordersgeezer . 2020-09-20
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Stopped for a beer, stay for a meal. Great starter, I had the pork croquette and really enjoyed it, my partner had the crab cakes. The chef recommended the steak pie, it was amazing, nice short crust pie with mash, greens a tasty sauce, we...
alilees0n . 2020-09-17
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Can't fault this hotel, stayed 2 nights whilst mountain biking in the area, very helpful staff especially the young lad in charge , nice food, great beer on draught, room was spot on, bike wash and secure storage, will be staying here again for sure
dean1972uk . 2020-09-15
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Extensive menu of freshly cooked good quality food. Suggest booking as very busy. Outside & garden seating. Dog friendly in bar & gardens. Tastefully refurbished.
francesh799 . 2020-09-07
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We visited this restaurant tonight for a meal with our daughter and her boyfriend, we were very disappointed. The steak pie we ordered was small short crust pastry looked like the kind you buy from the butcher, very difficult to cut through the pastry, the...
Eve D . 2020-08-23
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Just had their steak and ale pie absolutely beautiful then to follow the banoffee profiteroles which were absolutely scrumptious. The service was first class and adhered really well with covid 19 restrictions.would highly recommend having a meal there.
Laura1112016 . 2020-08-22
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We were here on a Monday lunchtime, there wasn't many people inside so social distancing wasn't a problem. We both had fish & chips, which was very good and reasonably priced.
Scotty102 . 2020-08-21
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Friendly staff, who were very accommodating and helpful with our group. Speedy service and the food was great, not one complaint from anybody. Would definitely return again. They were also kind enough to allow us to use the toilet the following morning which was really...
AlbertoSimpson . 2020-07-20
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Booked a table for 20.00 in the restaurant. Easy to book by phone and no issue with table and location. Great surroundings and devotion keeping with an old style theme restaurant. The service was good but slightly on the slow side. The menu selection was...
856stewartg . 2020-02-17
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A family of four adults and two young children. As soon as we entered the bar we were made very welcome and we sat at a table near the lovely wood burning stove. The bar is very well stocked with a good range of beers,...
EasyPathfinder . 2020-02-09
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Visited on a damp dreary Sunday Evening Seated in the bar area near the fire. Food and service to a high standard, very interesting menu will certainly revist
gerard2410 . 2020-02-07
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The food was good. I made a few films on YouTube about Innerleithen. We didn't stay in the hotel, only like to go to the restaurant time to time, as we visiting Innerleithen quete often.
G6769GO_ . 2020-01-30
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Stayed at the hotel four days and eat lunch one time as well as one dinner, both of which were served with a smile and were tasty and fairly priced. Not sure what more people expect from a pub it’s not fine dining but good honest food. Breakfast each morning was also good served with a smile.
Hockeybo . 2020-01-04
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This place has had good reviews, so I am willing to accept that we got it on a bad night, but it was probably the worst meal I've had. For a start, almost everything was off the menu: chicken supreme, pheasant, chicken wings, chilli nachos, steak... We ordered the breaded brie and nachos as a starter, and then the top side of beef, which we were assured came "medium". My daughter ordered the pizza. We also ordered two sparkling waters and a tap water, and a bottle of wine. The brie, which was somewhat overdone, came. No water. No wine. Then the pizza (see pic). It was undercooked, and truly dreadful, but possibly better than our beef. I got excited on its arrival, as I hadn't realised it came with a Yorkshire pudding. Sadly, my excitement was unwarranted. The beef was overdone to the point of shoe leather, with a gloopy gravy. The Yorkshire pudding (which was a lovely big size) was beyond even that - burnt to a crisp.One of the waters arrived, but still no wine (which we eventually cancelled, as we didn't want to have to sit there any longer than we had to). The potatoes were badly reheated, the carrots overdone, and there was a sort of dumpling that turned out to be a really hideous sage and onion stuffing ball. I honestly could not eat this meal (although the broccoli was actually perfectly done and very tasty).We eschewed a dessert, paid our bill and left. We shall not return.
FounderBelle . 2019-12-29
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My wife’s steak pie was ok but the promised hand cut chips were factory fries.My burger would have been good if it was hot would have been better if they left off the horrible onion rings AS REQUESTED and of course it too had lowly fries. No hand cut chips. It would all have been better if we hadn’t had to wait , uninformed of any progress for 30 mins.However the never go there again box got ticked when my mild emailed complaint was dealt with by the shouty owner David. No apologies, barely a chance to get a word in. He is of the opinion that he is right the so proves it by shouting and brooking no interruption. This place used to be ok.
AKAH67 . 2019-10-08
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Het is inderdaad een hotel met pub en restaurant. Je kan in beiden eten maar het restaurant zag er niet gezellig uit, in de pub was het vrij druk maar ook gezellig dus kozen wij daar een tafel uit om te eten. Vriendelijke en snelle bediening. Vrij ruime keuze ook in starters, hoofdschotel als desserts. Het eten is eenvoudig maar goed, vrij grote porties ook.
Gilbert R . 2019-09-27
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I had lovely fish and chips for lunch, husband had the steak and ale pie. Both were delicious. Staff were very friendly and good at their job
oldwifie . 2019-09-04
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The fish and chips were as good as other reviewers have said. The peas were not very good. The red pepper soup was a good flavor, hot and accompanied with hot roll and butter. I had lasagne, which was very hot and tasty. The salad was good, after I returned it because I do not like dressings. Readily replaced and plentiful, accompanied by garlic toast. The bar man was also the waiter and was pleasant and efficient.
Kefi74 . 2019-09-03
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We had never eaten out in Innerleithen so weren’t sure what to expect. When we entered the main bar and dining area there was a happy buzz with a variety of guests including a couple of young children: so we didn’t feel out of place with our 3 year old. We were made to feel welcome and staff were very attentive throughout our meal. We ordered main courses. My husband ordered fish and chips which he felt was okay, the chunky hand cut chips were a bit dry, the fish was a good size but a bit greasy. I had the Book Keepers steak sandwich which was BIG and tasty. No complaints from me our 3 year old had the kids mac n cheese which was good.
kirich79 . 2019-09-01
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With a new chef onboard we booked up for a 60th birthday dinner. The spare ribs were delicious, chicken stuffed with haggis wrapped in bacon was so tasty and steak pie was mouth watering. Coupled with locally brewed beer it was a celebration to remember.
DerekWinnersh . 2019-08-03
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On a day trip to Innerleithen, I popped in for lunch. I had the half a chicken roast. Big plate arrived ample amount of food. Only issue was that part of the chicken was not cooked properly.
EdinburghChaz . 2019-07-29
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Really nice staff here and that makes all the difference, fantastic real ale on offer too and great food, huge portions too.
John M . 2019-07-21
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Having spent three days being disappointe this was great. The barman/waiter was friendly knew his products and was effiecient. Food was good definately will go back
mumox10 . 2019-07-09
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We were staying locally so thought we would try the Traquir Arms for an evening meal. Fairly basic pub food but tasty and big portions. You can choose to sit in the bar or dinning room. The guy behind the bar was friendly and helpful. We would visit again if in the area.
mar_di_graDorking . 2019-06-28
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Stopped off here after MTB ride around Innerleithen after a recommendation Looked a Nice place. They offer a bar menu so we thought we were in. However, we were told they are not serving the bar menu as they are fully booked. Seemed pointless having a bar menu imo.
Dockymomo . 2019-06-25
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It wasn't bad, but it wasn't great either. The waitstaff was pleasant and courteous. The food was ok. When we tried to make a reservation for 6:00 for dinner, we were asked if we could come at 6:15. We arrived earlier than 6:00 for drinks and there was hardly anyone in the dinning room, so we were a little baffled.
Cathead228 . 2019-06-13
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We were in Innerleithen for the tweedlove bike festival and we visited Traquair arms for food. The restaurant was very busy but they fit three of us in and the food was lovely. We had the burger, pie and mushroom stroganoff and there was no issues with any of it
650katrinaj . 2019-06-10
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We stayed here two nights B&B; and also had dinner one night . We had no complaints, staff freindly and welcoming. Breakfast was very good with plenty of choice. Evening meal was also good quality but the "newspaper" accessory with the fish and chips sort of disintegrated and had to be scraped of the plate. We mentioned this and they said they would let the chef know.
Alanjm64 . 2019-06-10
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This local hotel and pub is great. It has a good range of beers and spirits. It is very popular with mountain bikers, fishermen, locals and tourists. They have bar sitting area, a quieter sitting area, beer garden and private function area. The food is of good quality with generous servings and a good atmosphere.
Mojo104 . 2019-06-07
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My husband and I stayed in the suite and were well pleased. Lovely big room with our own ensuite. Restaurant food was absolutely primo and the service from all staff was great. Very happy.
Alygar21 . 2019-06-05
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We visited around 7pm on a Thurs evening and they were busy. A good sign!
DaveTheShorts . 2019-06-02
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Good food with a reasonable choice. Service second to none with a young staff who are efficient and welcoming. Parking can be a problem, however. The hotel car park is very limited in space, a bit awkward to negotiate and fills very quickly in the early evening.The alternative street parking is limited, too, and be prepared to park some distance away. This is the only outlet for Traquair House ale on draft and for the 'real ale' person this is as best as it gets.
Hugh G . 2019-05-23
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We had dinner here last night and timed it really well, as there was a waiting time for food after we ordered.
535jennyg . 2019-05-20
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Supper tonight was delicious, good value and the staff were charming. Gluten free? - no problem! Thoroughly recommend!
DianaMaryO . 2019-05-17
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Ouder hotel/pub/restaurant. Klassieke gerechten, voldoende keuze. Lekker klaargemaakt. Gemoedelijke bediening. Meer voor een hap onderweg dan voor een gastronomische beleving.
block2cq . 2019-05-16
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Have found the food and menu greatly improved,nice atmosphere ,staff friendly.For beer lovers a good selection including the ale from the local Traquair house Brewery
. 2019-04-02
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Visited for lunch while out on a motorcycle run with friends. The restaurant was very comfortable and the waitress service excellent.
. 2019-03-30
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I booked at table for four for lunch on a Sunday. Three of my party had never eaten, or ever been at, the Traquair Arms before. We had a delicious three course meal including pate, prawns and the haggis parcel; roast beef, salmon and steak and ale pie followed by sticky tofee pudding, two types of cheesecake and syrup sponge and custard. Every single meal was absolutely perfect and served by a lovely waitress.
. 2019-03-01
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We wanted a simple lunch and ordered a sandwich and soup. The waitress was very nice, welcoming and efficient. I have ate here many times over the years I have visited my family in Innerleithen and have always been satisfied with standard of food being served. However this time I must say the soup was terrible. The sandwich was fine, overpriced but tasty. The waitress spotted we did not like the soup and did not charge us. Please get your act together as I always enjoy my visits to The Traquair.
. 2019-01-04
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Just had a fabulous 3 nights here over Hogmanay. David, Jamie & staff were brilliant.... really helpful, friendly & professional. Dealt directly with Clare via email & phone regarding the booking. She was a pleasure to communicate with although I didn't meet her while we were there.
. 2019-01-02
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Booked at short notice. Great food, well cooked. Lovely welcome and service from staff who clearly know what they are doing
. 2019-01-02
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We stayed 2 nights with our dog . Our room was lovely and clean. Breakfast was good and served freshly cooked with a good choice. We are in the bar each night , the standard of the food is very good and the bar is very dog friendly with a good atmosphere amongst the locals. The staff were very anxious to please. Extremely Google value for money. We have visited, although not stayed, before and will certainly return . Thank you for making us welcome
. 2018-12-31
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We visited for lunch from the Christmas menu and booked in advance as they only usually do this in the evening. The meal was lovely and fantastic value at £21.95 for three courses. We are all regulars at the pub but haven’t eaten here for a while. We would definately recommend the festive menu!
. 2018-12-15
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There is a good variety of different types of dishes on the menu. The majority of the meals are priced at about £15 for a main course. I had the Steak'n'Ale Pie, Chips and MIxed Veg which was delicious. I also had a glass of red wine with my meal priced at £7 a glass. No complaints and excellent service from the staff !!
Jazzcat203 . 2018-11-19
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We ate here two nights running whilst in the area for work. Staff were attentive and friendly even when they were very busy with a lot of food orders. The highlight was the fish and chips that my partner had, highly recommend!
sophien876 . 2018-11-17
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Stayed here for one night due to a biking holiday. Very comfortable room nice and clean. Enjoyed the breakfast the following morning and would definitely book next time. Family run business that try to look after you....thanks!!
Dave B . 2018-11-14
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Only went here in the evenings whilst staying at a hotel nearby but the place was great! The staff really friendly and happy to help, the beer is good and the bar staff were all too happy to make whisky recommendations, toilets were always fresh too and the food was delicious.
stuartbD2618OI . 2018-11-11
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Attended an event here and food was excellent and service great. Cant praise the staff highly enough. Well done Jamie for making the night one to remember.
Ross M . 2018-11-09
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Stopped in here for evening meal on a Saturday evening which was very busy. Bar area very nice and cosy however the dining room felt a bit empty of atmosphere. Meal itself was pub grub and nice enough but nothing exciting. Would look elsewhere to try if visiting the area again !
casper034 . 2018-10-28
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Wir waren auf Empfehlung vom Glede Knowe Guest House hier und wurden nicht enttäuscht.
Sandra090868 . 2018-10-27
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We had a selection of main courses all of which were delicious and plentiful, chips a bit soggy though. Sticky toffee pudding was excellent. Friendly service, if a bit slow with food.
61IanF2015 . 2018-10-17
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Stayed two nights with family had a meal in the restaurant on the Friday night. All our meals were amazing and excellent presentation.Staff very friendly and helpful.
alisoncox25 . 2018-09-29
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Friendly staff and nice food was a hit or a miss for a while but has definitely improved 😁must have new Chefs 😁😁
miriamelliott76 . 2018-09-05
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We called in the Traquair Arms for a late lunch on a Monday while staying nearby. The barmaid made us very welcome and made a fuss of our dog which was nice The food was very tasty ( had my favourite grilled goats cheese) , good sized portions. We enjoyed it so much that we returned later in the week for an early dinner. Again all the staff were very friendly, would definitely recommend if you are staying in that area.
Lorraineallison . 2018-08-20
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In innerleithen niet zo veel eetmogelijkheden
pattyH16 . 2018-08-15
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Staying in Innerleithen for a few days, we decided to dine in the town & chose the Traquair Arms Hotel. The menu outside advertised Spanish Tapas. As it was Sunday evening, we checked with the hotel that the full menu was available..the Tapas in particular as we did not want a large meal & were told yes....until 9pm We walked down later to have our meal & the hotel was buzzing with lots of folk enjoying food & drinks. Shown into the dining room, we ordered the Tapas only to be told that it was not on the menu. Now this could have developed into a tricky situation......HOWEVER, thanks to warm, friendly & very professional young staff all was well. We were offered lighter options from the main menu.....our choice was delicious Chicken Caesar Salad..... fresh crisp, well presented AND with luscious fresh anchovies. The young waiter serving us & a young lady both apologised profusely & with good grace. I do hope the hotel management appreciate the excellent staff they have......the two young people who dealt with us could teach some staff in some much larger establishments exactly what good customer service is!! Well done !! We look forward to visiting again on our next trip to the beautiful Borders.
Moorlandlass . 2018-08-11
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I came here with my husband and son for an early evening meal during our holiday. The staff were brilliant - very friendly, welcoming and efficient.
Mrs_Toast . 2018-07-19
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My husband Tom and I have been going to this place for years ! Always special. We even had his mother's funeral reception there... not a happy time.
RETRORITA . 2018-07-02
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744 Opinions
Mackays was absolutely the best fish and chips I had tasted in years. The portions were very generous, and the menu was surprisingly wide-ranging too.
418 Opinions
Had Tuesday tapas and was delicious. Shared it .... perfect! Often eat here when on holiday in Coldingham. Dog friendly in pool room.
1537 Opinions
Toilets are very dirty, not cleaned mess in first two cubicles. Staff swearing in front of customers staff having breaks off shift talking about other members of staff in earshot of customers not a great look.
144 Opinions
Just had a munchy box for 2. Absolutely brilliant. Loads of food in 2 boxes, really nice chips & kebab meat. Service was quick and friendly. If I lived closer I'd be in every week.