Tortilla Durham in County Durham

Lucky it was free because I was so unimpressed. A lack of choices for fillings and any extras have to be paid for! Bland taste and missing out on flavours.

They have great burnt ends and guacamole, being from Texas that means alot!

Amazing food, absolutely delicious

Said half an hour to 45 minutes when I ordered but took almost 1.5 hours and food was cold

Forgot the cheese sauce dip for the nachos so had dry nachos

Fast delivery and great potion sizes. Unfortunately both meals were cold. I ordered a rice box and my husband a burrito. Also forgot the mayo we ordered. So disappointed about this for the price.

My extra guacamole didn’t come and the wrap was 70% cheese. Not as good as usual. Disappointing

Lovely staff and the food tastes great

I got served by a girl named Mia on tuesday night, literally the nicest person ever and the best burrito i've ever had. she deserves a raise!!

Good: lovely food and plenty of it, good packaging, delivered on time. Bad: very expensive. Cold drinks packed tightly with food so it was all luke warm. Very salty. No cutlery for a burrito bowl (given the cost, unacceptable).

Food was excellent very tasty and delivered on time great value for money

Friendly helpful staff and nice food

we paid extra for drinks and they didn’t arrive, also our cheese sauce for the chips didn’t come either. refund wanted.

I have recommended this place to many of my friends, the food is amazing and the staff are brilliant and friendly

My order is half the size this is a joke.

Kiera was just FAB!!!! amazing vibes, amazing food, amazing service!!!!!! THANKS KIERA! 10000000/10

Lovely attentive staff! I visited here for some lunch and had the nachos - such a big portion. Great and friendly staff. The lady with bright blonde hair was fantastic. Think her name was Emma. Definitely worth a visit if you’re looking for somewhere in Durham for lunch and a beverage.

Love the staff! so friendly and fun

Much better to collect due to speed

Alex Tams took my order and he was the best server I’ve ever had.

A lovely, cozy restaurant with amazing service from Enya. Delicious food and a wonderful atmosphere!

Amazing service, amazing food!!!

Lovely meal here - excellent customer service from Molly 🥰

Delicious food - Mollie was very friendly!

Lovely burrito, fab service from Molly

Delivery time changed multiple times from placing the order and took about an hour in the end but was well worth the wait. Lovely food.

Serves good mexican style food, rather small place with limited seating but ok for something quick or to take away. Friendly enough but slightly on the expensive side for what it is.

shame about the quality here normally amazing

My burrito arrived perfectly and was Delivered in decent time for a Sunday evening :)

Visited today For lunch, shout out to Joe great Customer service and always with smile tacos was incredible definitely coming back!! Highly recommend

2 hours for delivery is a bit of a joke

Amazing food massive portions couldn’t even eat the other half of the burrito wow!

What a great place! Loved the food and atmosphere. Definitely will be back.

So my so my son who is 12wanted to try this place for some tacos whilst out in Durham for Christmas. Anyway he is very shy but the girl with strawberry coloured hair was absolutely amazing she took him step by step on all the fillings didn't rush him at all she was so lovely and she made my son feel at ease! I did thank her at the time for her 5star customer service but she definitely deserves a 5star review 🥰 My son says the food is delicious to so we shall definitely be back! Thanks again.

Kiera was super lovely and polite! Lovely meal thank you so much 🎉🎉🎉

Enya - you are an absolute credit to the business. Thank you so much. You set the standard of quality customer service. Thank you for helping, being genuinely friendly, helpful and easy to deal with.

over an hour late. called restaurant twice, first time said they didnt know where it was and "hopefully" it was ouy for delivery. called again bout 20 mins later and they then said they had the order but had no drivers so we should cancel it and get our money back cuz they were closing. so we did and started ordering somewhere else. then the food showed up. Driver had absolutely no idea what we were talking about when we told them what the restaurant had told us. wont be ordering from here again

Order placed 1hr 20 before it arrived! Delivery time just kept being pushed back. Not happy at all

Alex was really helpful, fast and polite

Would be 6 stars if it wasn't for the really small and annoying server. Tommos food is good, Annie is very friendly. Top place!

Where are all the short people?

Ordered food. Never arrived. Driver said he was given the wrong address by the restaurant. He called said he was on a bike and it was too far. Clearly couldn't be arsed to come to my address. Called the Restaurant. Not a jot of interest. Lost my money. Got zero food. PATHETIC SERVICE

Food was very good, the staff, especially thomas and vinnyen were super friendly amd helpful and let me try a bit of the meat to see if i liked it. I’m very particular with my food and they were super patient and helpful. Defantly will come again 😀

Brilliant food, ordered 4 burritos 3 meat and one vegan great reviews all round. Multiple meat free options were a welcome sight, would happily come again.

Staff we lovely and kind, quick service and great food all the things you need to make a place a favourite. Food tasted incredible and the value is amazing.

excellent customer service, food is also immaculate.

I'm concerned about how many of these delicious burritos I'm going to be putting away. Do yourself a favour get 100 pots of the Chipotle cheese sauce!

Overall amazing restaurant with great tasting authentic and fresh food for a good price as well as lovely and efficient service!

Loved the burrito. Shoutout to the two Tom’s they’re awesome!

food was really good loved it!! molly was super good and helpful aswell!! will be back❤️

MOLLY WAS AMAZING SHES THE ABSOLUTE BEST. THE FOOD WAS REALLY GOOD TOO I APPRECIATE EVERYTHING SHE DID!!!!!!!

Staff were absolutely lovely and so helpful! I had a burrito for the first time which was also delicious and I really enjoyed my experience

Really lovely staff and super tasty food for a healthy and quick post or pre night out meal!

Visited today lovely place food exceptional staff and customer service will definitely be back

Came to this place and they started to make my burrito but after they made it they said it’s card only and I only had cash. So instead of turning me away the lovely lady gave me it for free on the house. Fabulous food and amazing service 10/10

food was delicious and filling portions and the service was impeccable!

Great service from the three girls on shift - Molly was particularly helpful especially with it being my first visit!! Would recommend to anyone in the area :) Definitely coming back x

amazing food and service! lovely people they have!

First time going. The Food was ok. Nothing fancy, nothing great. Luke warm food, nothing hot. Coriander rice somehow got mixed into my burrito which I don't like, good thing I didn't have an allergy to it. Servers just did not seem to care. Blank and dull, didn't explain much. Also one server, with tongs, was playing with the pork filling. Not good practice at all. Worst part is all the extra charges for certain ingredient options, extra £1 of this, extra for that. The damn guacamole, which is a staple in burritos, was an extra £1.30?!?! Over all, not satisfied, mediocre food taste, to expensive once all the additions add up, service was poor. Definitely not going again any time soon

Great staff and food, will return

Arrived quickly, good quality, well wrapped and decent size portion. Would definitely order again. Thanks

The most unpleasant experience with the staff

Young ladies serving there need to improve their customer service skills. They were unhelpful and quite rude serving my family and I. You need to pay extra if you want GUACAMOLE in your taco. Disappointing.

Lovely place absolutely gorgeous staff so helpful and amazing food will definitely be returning here couldnt fault it

food was cold, must’ve been sitting a while while they kept delaying delivery time

I have never felt so angry and frustrated. Just eat is the most useless, awful app. Have ever come across

Rude staff who gave me a wrong order. Food is so so.

Such great service and a lovely place to go for margaritas and burritos! Molly made our experience so much better as she’s so lovely.

Awesome tortillas as always! Great service from Kieran 👍🏻

The big T who served us was fab and on point with allergens, made us feel very welcome as well!

Turned me away cos I only had CASh.

Fantastic experience at Tortilla, Matty was brilliant, made us a fantastic meal so thank you. Shout out to Big T as well, great team💪

Food was super yummy, thank you ... Only issue was the ''driver'' who ignored my directions, then rang, then ignored me so had to go down the street looking for him Really annoying to have to hunt for your food which defeats the object of ''delivery'' I haven't marked Tortilla down, because 'Just Eats' choice of delivery folk is getting worse than diabolical

Food is great! Special thanks to the driver, very kind man!

Portion size is horrific for over 10 pound

Wow, just wow. Found this gem with my boyfriend randomly as we were starving and my oh my were we thrilled. Not to mention the lovely girl Grace served us with the best hospitality and friendly face. I will DEFINITELY be returning and hopefully seeing the wonderful grace. #Yummy #TortillaLuvr

Food was fantastic, lovely service from Matty and Molly. My favourite place in durham!!

Amazing customer service from Matty and Molly, and as always, amazing food!! Exactly what was needed after a day of studying !

the scrummiest food around! Grace is a mint burritos wrapper

was dry and rice not cooked well

We just dropped in after a look around Durham. The staff were lovely and the food was really nice and reasonably priced. All 3 of us ate and drank for less than 30 quid. We will definitely be back.

Really very good Mexican food 🌯 Absolutely uncomplicated, easy to put together yourself and simply delicious.

Both wraps were tepid and low on meat, I expected more for £9-10

Staff were super friendly and helpful, the food was unreal!

Lovely delivery driver very well mannered - food was beautiful

Visited here for a quick lunch and it was very nice. I had the naked burrito bowl and my husband had a burrito which was fully loaded with the items he chose. My bowl was tasty and fresh, the hot sauces are a great also. Would definitely go again!

At 20.30 this site stated 20.55 as estimated delivery time. Also that it had been delivered. It hadn't! Couldn't get in touch with Tortilla. No-one answered Just Eat contact number. 20.38 still waiting for the food. 20.46 still waiting for the food. 20.52 still waiting for food & their website says they close at 21.00 21.00 still waiting for food & according to the website they are now closed. Absolutely atrocious service & no food

Good food. Friendly, helpful service. Will go again. Thank you.

Veg bowl had hardly any veg in it - was almost a bowl of rice only. Cheese sauce pot half filled - disappointing

Great service and dealt with an ingredient to my meal that had ran out in a lovely way - thank you

Molly was so friendly and lovely!

Delicious food, amazing service from Molly and another young girl. Gave us free brownies and made our day :)

Had a delicious meal at tortilla, it was my first time visiting and shout out to the lovely Roneta and Matty

Lovely experience. Nice friendly people

Excellent client service above and beyond. Tasty food, informal. Great vibe. Molly outsanding and helpful. We will come again and recommend to all

Great salsas for extra flavor and heat. Closest UK equivalent to Qdoba or Chipotle in the US. Love it!

Good food and food people working there

Delivery took longer than expected but burrito was good!

Visited for the first time today. Staff member was extremely friendly and helpful, options were great - as a vegetarian I was really satisfied. I’ll definitely come back

Spent a fortune on 2 dishes. Food was average at best. Consisted mainly of rice and lettuce with tiny amounts of “protein” Zaps and dare I say it, even Barrio Comido, seem much better value for money