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4.4

Based on 962 opinions finded in 4 websites

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Nº 535 in 1489 in County Durham

Nº 4 of 8 Mexican in County Durham

CUSTOMERS TALK ABOUT DISHES WITH..tacostortillaricecheese

comment_iconOpinions

Lovely staff and the food tastes great

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Josh Egginton . 2025-03-15

MORE AT Google

I got served by a girl named Mia on tuesday night, literally the nicest person ever and the best burrito i've ever had. she deserves a raise!!

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Olivia Klibbe . 2025-03-11

MORE AT Google

Friendly helpful staff and nice food

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Damon H96 . 2025-03-06

MORE AT Google

I have recommended this place to many of my friends, the food is amazing and the staff are brilliant and friendly

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Aaron Jeffries . 2025-03-02

MORE AT Google

Love the staff! so friendly and fun

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Mel Smith . 2025-02-28

MORE AT Google

Lovely attentive staff! I visited here for some lunch and had the nachos - such a big portion. Great and friendly staff. The lady with bright blonde hair was fantastic. Think her name was Emma. Definitely worth a visit if you’re looking for somewhere in Durham for lunch and a beverage.

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Mr D Bowmer . 2025-02-28

MORE AT Google

Kiera was just FAB!!!! amazing vibes, amazing food, amazing service!!!!!! THANKS KIERA! 10000000/10

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Amy Strode . 2025-02-28

MORE AT Google

Alex Tams took my order and he was the best server I’ve ever had.

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jacob stanton . 2025-02-14

MORE AT Google

A lovely, cozy restaurant with amazing service from Enya. Delicious food and a wonderful atmosphere!

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Marta Blasiak . 2025-02-12

MORE AT Google

Amazing service, amazing food!!!

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Lee Jackson . 2025-02-11

MORE AT Google

Lovely burrito, fab service from Molly

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Millie Southon . 2025-02-10

MORE AT Google

Lovely meal here - excellent customer service from Molly 🥰

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Matilda Scott . 2025-02-10

MORE AT Google

Delicious food - Mollie was very friendly!

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Freya Robertson . 2025-02-10

MORE AT Google

Serves good mexican style food, rather small place with limited seating but ok for something quick or to take away. Friendly enough but slightly on the expensive side for what it is.

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339paulh . 2025-02-07

MORE AT Google

shame about the quality here normally amazing

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Simon . 2025-02-01

MORE AT Just Eat

My burrito arrived perfectly and was Delivered in decent time for a Sunday evening :)

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Becky . 2025-01-26

MORE AT Just Eat

Visited today For lunch, shout out to Joe great Customer service and always with smile tacos was incredible definitely coming back!! Highly recommend

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Δημήτρης Παπαδόπουλος . 2025-01-20

MORE AT Google

2 hours for delivery is a bit of a joke

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Sara . 2025-01-18

MORE AT Just Eat

Amazing food massive portions couldn’t even eat the other half of the burrito wow!

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hollie . 2025-01-17

MORE AT Just Eat

What a great place! Loved the food and atmosphere. Definitely will be back.

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tomasz wojcik . 2025-01-16

MORE AT Google

So my so my son who is 12wanted to try this place for some tacos whilst out in Durham for Christmas. Anyway he is very shy but the girl with strawberry coloured hair was absolutely amazing she took him step by step on all the fillings didn't rush him at all she was so lovely and she made my son feel at ease! I did thank her at the time for her 5star customer service but she definitely deserves a 5star review 🥰 My son says the food is delicious to so we shall definitely be back! Thanks again.

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Nicola Lawrence . 2024-12-24

MORE AT Google

Kiera was super lovely and polite! Lovely meal thank you so much 🎉🎉🎉

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Sadiq Merali . 2024-12-13

MORE AT Google

Enya - you are an absolute credit to the business. Thank you so much. You set the standard of quality customer service. Thank you for helping, being genuinely friendly, helpful and easy to deal with.

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steven . 2024-11-30

MORE AT Just Eat

over an hour late. called restaurant twice, first time said they didnt know where it was and "hopefully" it was ouy for delivery. called again bout 20 mins later and they then said they had the order but had no drivers so we should cancel it and get our money back cuz they were closing. so we did and started ordering somewhere else. then the food showed up. Driver had absolutely no idea what we were talking about when we told them what the restaurant had told us. wont be ordering from here again

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Kris . 2024-11-25

MORE AT Just Eat

Order placed 1hr 20 before it arrived! Delivery time just kept being pushed back. Not happy at all

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Ali . 2024-11-24

MORE AT Just Eat

Alex was really helpful, fast and polite

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Will Farmer . 2024-11-22

MORE AT Google

Would be 6 stars if it wasn't for the really small and annoying server. Tommos food is good, Annie is very friendly. Top place!

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Daniel Clow . 2024-11-19

MORE AT Google

Where are all the short people?

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Reubs W . 2024-11-19

MORE AT Google

Ordered food. Never arrived. Driver said he was given the wrong address by the restaurant. He called said he was on a bike and it was too far. Clearly couldn't be arsed to come to my address. Called the Restaurant. Not a jot of interest. Lost my money. Got zero food. PATHETIC SERVICE

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Mr White . 2024-11-16

MORE AT Google

Brilliant food, ordered 4 burritos 3 meat and one vegan great reviews all round. Multiple meat free options were a welcome sight, would happily come again.

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Professorz00m 26 . 2024-11-06

MORE AT Google

Food was very good, the staff, especially thomas and vinnyen were super friendly amd helpful and let me try a bit of the meat to see if i liked it. I’m very particular with my food and they were super patient and helpful. Defantly will come again 😀

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Jonas Fairbairn . 2024-11-06

MORE AT Google

Staff we lovely and kind, quick service and great food all the things you need to make a place a favourite. Food tasted incredible and the value is amazing.

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Oliver . 2024-10-31

MORE AT Google

excellent customer service, food is also immaculate.

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S. J. Nicholson . 2024-10-30

MORE AT Google

I'm concerned about how many of these delicious burritos I'm going to be putting away. Do yourself a favour get 100 pots of the Chipotle cheese sauce!

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Ryan . 2024-10-18

MORE AT Just Eat

Overall amazing restaurant with great tasting authentic and fresh food for a good price as well as lovely and efficient service!

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Tom GP . 2024-10-18

MORE AT Google

Loved the burrito. Shoutout to the two Tom’s they’re awesome!

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Ciru W . 2024-10-10

MORE AT Google

food was really good loved it!! molly was super good and helpful aswell!! will be back❤️

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brooklyn louise . 2024-09-20

MORE AT Google

MOLLY WAS AMAZING SHES THE ABSOLUTE BEST. THE FOOD WAS REALLY GOOD TOO I APPRECIATE EVERYTHING SHE DID!!!!!!!

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kasey p . 2024-09-11

MORE AT Google

Really lovely staff and super tasty food for a healthy and quick post or pre night out meal!

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Cedric Denece . 2024-09-02

MORE AT Google

Staff were absolutely lovely and so helpful! I had a burrito for the first time which was also delicious and I really enjoyed my experience

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Hannah T . 2024-09-02

MORE AT Google

Visited today lovely place food exceptional staff and customer service will definitely be back

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Jayne Pears . 2024-08-28

MORE AT Google

Came to this place and they started to make my burrito but after they made it they said it’s card only and I only had cash. So instead of turning me away the lovely lady gave me it for free on the house. Fabulous food and amazing service 10/10

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Mark Howard . 2024-08-23

MORE AT Google

food was delicious and filling portions and the service was impeccable!

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Janson C . 2024-08-21

MORE AT Google

Great service from the three girls on shift - Molly was particularly helpful especially with it being my first visit!! Would recommend to anyone in the area :) Definitely coming back x

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Louise Chatt . 2024-08-20

MORE AT Google

amazing food and service! lovely people they have!

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Hafiz Hazman . 2024-08-20

MORE AT Google

First time going. The Food was ok. Nothing fancy, nothing great. Luke warm food, nothing hot. Coriander rice somehow got mixed into my burrito which I don't like, good thing I didn't have an allergy to it. Servers just did not seem to care. Blank and dull, didn't explain much. Also one server, with tongs, was playing with the pork filling. Not good practice at all. Worst part is all the extra charges for certain ingredient options, extra £1 of this, extra for that. The damn guacamole, which is a staple in burritos, was an extra £1.30?!?! Over all, not satisfied, mediocre food taste, to expensive once all the additions add up, service was poor. Definitely not going again any time soon

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CAS Emporium . 2024-08-20

MORE AT Google

Great staff and food, will return

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Martin Brown . 2024-08-15

MORE AT Google

Arrived quickly, good quality, well wrapped and decent size portion. Would definitely order again. Thanks

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Louise . 2024-08-07

MORE AT Just Eat

The most unpleasant experience with the staff

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Amber Chang . 2024-08-06

MORE AT Google

Young ladies serving there need to improve their customer service skills. They were unhelpful and quite rude serving my family and I. You need to pay extra if you want GUACAMOLE in your taco. Disappointing.

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Elismary Carvalho . 2024-08-05

MORE AT Google

Lovely place absolutely gorgeous staff so helpful and amazing food will definitely be returning here couldnt fault it

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Carla Trebble . 2024-08-04

MORE AT Google

food was cold, must’ve been sitting a while while they kept delaying delivery time

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Josh . 2024-07-26

MORE AT Just Eat

I have never felt so angry and frustrated. Just eat is the most useless, awful app. Have ever come across

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Nicole . 2024-07-18

MORE AT Just Eat

Rude staff who gave me a wrong order. Food is so so.

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Laputa . 2024-07-17

MORE AT Google

Such great service and a lovely place to go for margaritas and burritos! Molly made our experience so much better as she’s so lovely.

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Just H . 2024-07-16

MORE AT TripAdvisor

Awesome tortillas as always! Great service from Kieran 👍🏻

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Andrew Robertson . 2024-07-04

MORE AT Google

The big T who served us was fab and on point with allergens, made us feel very welcome as well!

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Cheese X . 2024-06-16

MORE AT Google

Turned me away cos I only had CASh.

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Michael Cawley . 2024-06-13

MORE AT Google

Fantastic experience at Tortilla, Matty was brilliant, made us a fantastic meal so thank you. Shout out to Big T as well, great team💪

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henry malton . 2024-06-12

MORE AT Google

Food was super yummy, thank you ... Only issue was the ''driver'' who ignored my directions, then rang, then ignored me so had to go down the street looking for him Really annoying to have to hunt for your food which defeats the object of ''delivery'' I haven't marked Tortilla down, because 'Just Eats' choice of delivery folk is getting worse than diabolical

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Irene . 2024-06-08

MORE AT Just Eat

Food is great! Special thanks to the driver, very kind man!

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Ruqaya . 2024-05-15

MORE AT Just Eat

Portion size is horrific for over 10 pound

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Sam . 2024-05-02

MORE AT Just Eat

Food was fantastic, lovely service from Matty and Molly. My favourite place in durham!!

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atticus strickland . 2024-04-29

MORE AT Google

Wow, just wow. Found this gem with my boyfriend randomly as we were starving and my oh my were we thrilled. Not to mention the lovely girl Grace served us with the best hospitality and friendly face. I will DEFINITELY be returning and hopefully seeing the wonderful grace. #Yummy #TortillaLuvr

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amelyn wood . 2024-04-29

MORE AT Google

the scrummiest food around! Grace is a mint burritos wrapper

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Grace Corless . 2024-04-29

MORE AT Google

Amazing customer service from Matty and Molly, and as always, amazing food!! Exactly what was needed after a day of studying !

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Anna Beaton . 2024-04-29

MORE AT Google

was dry and rice not cooked well

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chahed . 2024-04-21

MORE AT Just Eat

We just dropped in after a look around Durham. The staff were lovely and the food was really nice and reasonably priced. All 3 of us ate and drank for less than 30 quid. We will definitely be back.

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Claire Clark . 2024-04-12

MORE AT Google

Really very good Mexican food 🌯 Absolutely uncomplicated, easy to put together yourself and simply delicious.

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Nadine Römbach . 2024-04-09

MORE AT Google

Both wraps were tepid and low on meat, I expected more for £9-10

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Agnieszka . 2024-04-05

MORE AT Just Eat

Lovely delivery driver very well mannered - food was beautiful

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stacey . 2024-03-28

MORE AT Just Eat

Staff were super friendly and helpful, the food was unreal!

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Jack Strange (EasilyJack) . 2024-03-28

MORE AT Google

Visited here for a quick lunch and it was very nice. I had the naked burrito bowl and my husband had a burrito which was fully loaded with the items he chose. My bowl was tasty and fresh, the hot sauces are a great also. Would definitely go again!

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Kirsty Pattison . 2024-03-26

MORE AT Google

At 20.30 this site stated 20.55 as estimated delivery time. Also that it had been delivered. It hadn't! Couldn't get in touch with Tortilla. No-one answered Just Eat contact number. 20.38 still waiting for the food. 20.46 still waiting for the food. 20.52 still waiting for food & their website says they close at 21.00 21.00 still waiting for food & according to the website they are now closed. Absolutely atrocious service & no food

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Liz . 2024-03-16

MORE AT Just Eat

Veg bowl had hardly any veg in it - was almost a bowl of rice only. Cheese sauce pot half filled - disappointing

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Vicki . 2024-03-09

MORE AT Just Eat

Good food. Friendly, helpful service. Will go again. Thank you.

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Zoe Ballard . 2024-03-09

MORE AT Google

Great service and dealt with an ingredient to my meal that had ran out in a lovely way - thank you

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Vicki . 2024-03-02

MORE AT Just Eat

Molly was so friendly and lovely!

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Joy Shepheard-Walwyn . 2024-02-23

MORE AT Google

Delicious food, amazing service from Molly and another young girl. Gave us free brownies and made our day :)

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bethan . 2024-02-23

MORE AT Google

Had a delicious meal at tortilla, it was my first time visiting and shout out to the lovely Roneta and Matty

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Taya (T A Y A) . 2024-02-22

MORE AT Google

Lovely experience. Nice friendly people

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James Mckenzie . 2024-02-20

MORE AT Google

Excellent client service above and beyond. Tasty food, informal. Great vibe. Molly outsanding and helpful. We will come again and recommend to all

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Robin L . 2024-02-19

MORE AT TripAdvisor

Delivery took longer than expected but burrito was good!

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Lucy . 2024-02-18

MORE AT Just Eat

Great salsas for extra flavor and heat. Closest UK equivalent to Qdoba or Chipotle in the US. Love it!

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Melissa Thompson . 2024-02-18

MORE AT Google

Good food and food people working there

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T K . 2024-02-18

MORE AT Google

Visited for the first time today. Staff member was extremely friendly and helpful, options were great - as a vegetarian I was really satisfied. I’ll definitely come back

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Ceecee . 2024-02-16

MORE AT Google

Spent a fortune on 2 dishes. Food was average at best. Consisted mainly of rice and lettuce with tiny amounts of “protein” Zaps and dare I say it, even Barrio Comido, seem much better value for money

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Ian17874 . 2024-02-10

MORE AT TripAdvisor

Basically spent £30 on a bowl of rice, a bit of pulled pork and a bowl of lettuce and chicken and a paper bag of nachos. Topped up these nachos and salsa with ones I had from Lidl which also had more taste. Won’t be going back here.

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Ian . 2024-02-10

MORE AT Just Eat

Amazing service from Tom GP. TRES tacos tasted great and the churros even better.

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Zach H . 2024-02-03

MORE AT Google

Delicious pork burrito via just eat, recommended!

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John Wilson . 2024-02-03

MORE AT Google

The tables are a bit wobbly, but the food is fantastic!

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Ian Dobson . 2024-02-03

MORE AT Google

Zoomed in, nabbed my food in 15 mins— tastebuds did a happy dance! Fresh, yummy, and their vegan options will have you questioning why you ever doubted plant-based. Place is spick and span, staff are super friendly. They even threw in some extra corn ribs, which is the key to great service imo! Consider your food cravings officially conquered! 🌱🚀

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Christopher OHare . 2024-01-23

MORE AT Google

we ordered at 11:30 and it was supposed to arrive around 12:15 instead it arrived at 12:44

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Chereen . 2024-01-22

MORE AT Just Eat

Lovely people that work here, and food is great :)

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cassima nava . 2024-01-20

MORE AT Google

Always an excellent experience with every visit.

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Mark Hardy . 2024-01-13

MORE AT Google

the Burito Was supposed to be pork but some one forgot to put some in it was dry as grass and had no veg unless u count onions all it was was rice the tortilla chips lol I could make a cheese cake base it was all crums will never order or recommend your place

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David . 2024-01-13

MORE AT Just Eat

Very friendly and helpful staff.

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Maren Spencer . 2024-01-09

MORE AT Google

Saffiya is such a great person, she gave me the tastiest burrito ive had, it slays like she slays ❤️

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CM . 2023-12-11

MORE AT Google

Had a burrito, was simply divine. Saffiya has expert rolling skills and put a smile on my face! Definitely coming back soon🕺

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Michael Williams-Hart . 2023-12-11

MORE AT Google

Saff is such a vibe! Lovely food, fast service and great atmosphere

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Lakshana Baheerathan . 2023-12-11

MORE AT Google

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