Tops Pizza in Crawley

We made a big order of pizzas to be delivered at work place. The big boxes of pizzas were delivered in time and very warm - freshly cooked. There’s also drinks available. As we ordered big number of pizzas the management gave us two extra boxes for free. Brilliant 🤩 deal!!!

Update (19/8/2024): The history repeated itself. We (myself and my wife) decided to celebrate an occasion at the Pizza Express Crawley. We had ordered Dough balls and just 1 Romana base Pollo Ad Astra. We waited for almost an hour but the pizza never arrived. Annoyingly we had to request the waiter again and with quite reluctance we were told that it would be ready in another 5 minutes. Another 10 minutes had passed with no response. Finally when we started to leave, the waiter just signed from the far end of the kitchen that he will be bringing the pizza. Another couple who had arrived at least 15 minutes later and seated next to our table got their order of 2 pizzas quite fast. This was so annoying to watch this utter racist behaviour from the staff. We requested to talk to the manager and when she arrived, she quite reluctantly apologised with little care about how our day was completely ruined because of this experience. This is happening for the second time at this specific store. Not sure if Pizza Express is a racist chain across the whole of UK but we would never recommend it to anyone we know and I will specifically make it a priority to remove the option from my employer recommended choice for business parties. Hope this matter is taken seriously if the administration team really wants to succeed in this competitive market. Thank you! (2022): Had to wait a long time (~30 minutes) to get our food while the place wasn’t even fully crowded. At least the food wasn’t too far off the standards compared to their other branches for which it gets the 1* We got soiled/used plates with pizza and even had to ask for the pizza cutter (I think it’s common sense to provide one with a large pizza). It was a lot better a couple of years ago but maybe the pandemic and current economic conditions have really hit them hard. Sorry to say but I cannot recommend this specific store to anyone and will probably not be visiting here myself even though I live in the area. Food: 3/5 | Service: 1/5 | Atmosphere: 2/5

Very bad, Awful experience and service from the Crawley Gossops Green branch. We will never visit again. Staff seem to be trained not to care. No accountability even when they have made clear and obvious mistakes. Avoid at all cost!!!

I’ve never had a bad pizza from here. The girl always tries to find the best deal for you and the food always arrives like the oven is outside your house. The toppings are always very generous and make dominoes and the hut pizzas look like Tesco value pizzas! I cannot fault the food or the staff in any way whatsoever. 10/10

I had really high expectations for this pizza place however was left utterly disappointed. I bit into the pizza and the base tasted raw which is a huge disappointing shame. Also ordered a garlic pizza bread which was just slightly thicker than a wrap which was very crispy - not in a good sense. And mozzarella sticks which I probably could’ve cooked better myself. They’re attached to an Indian restaurant which however is incredible so I’m shocked how unsatisfactory the pizza was. I took one bite and had to throw the rest away. It looked fine upon first glance but upon taste it was oily and the dough was not cooked properly.