Tim Hortons in Belfast

Friendly staff and great coffee

Food was lovely and so was the service. Pooja was exceptionally attentive and enthusiastic.

Normally incredible service from this Tims at Boucher but stone cold, fries stone cold and cooler melted. When asking for a refund I could only get back the toastie prove and not fries. All has went in the bin. Inedible. Maybe staff experiencing a high demand today but my meal is in the bin.

Here's a positive review for Tim Hortons: --- I recently visited Tim Hortons, and it was a fantastic experience! From the moment I walked in, I was greeted with friendly smiles and prompt service. The atmosphere was warm and inviting, making it the perfect spot for a quick coffee break or a casual meet-up with friends. The coffee was excellent—rich, smooth, and just the right temperature. I tried the classic Double Double, and it didn't disappoint. The selection of donuts and baked goods was impressive, and everything tasted fresh and delicious. I especially loved the Timbits—they're the perfect bite-sized treat! What stood out to me was the consistency in quality. Whether you're grabbing breakfast, lunch, or just a snack, you can always count on Tim Hortons to deliver great taste and value. The prices are reasonable, and the menu has something for everyone. Overall, Tim Hortons offers a great mix of comfort, quality, and convenience. It's clear why it's a Canadian favorite—I'll definitely be returning! --- This review highlights the positive aspects of the experience, including the atmosphere, service, and quality of the products.

Great service and excellent staff. They are really good at what they do!

Pooja was great today. Thank you 👍

Great coffee and good atmosphere

nice place, u can seat ad long as u want

Pooja is an amazing employee always so welcoming to my grandmother!

Pooja was very helpful/friendly

Lovely friendly staff and delicious coffee 😋

Clean and friendly experience here 👌

Brilliant service from all staff and very clean! Had a lovely lunch with my family !

Great customer service, quick turn around on food, we had a wrap from the breakfast menu and pancakes, good value for money. We also order timbits to take away.

Friendly staff, excellent service and nice environment to work from.

Food was good. Service for some reason was slow. Place clean.

My favorite place for morning breakfast

Good quality coffee and always clean

Been here 3 times and everytime the service has been shocking! 🤦🏻‍♂️👎🏻👎🏻

Amazing staff, incredibly friendly and committed to providing a fantastic service - Medium Dark Roast, Extra Hot, Milk and Sugar... (They will know who it is!) 😂☕❤️☕

more red sauce than filling a ketchup wrap should be its name

Very good experience here especially with Pooja

Great food great customer service

Great food ,friendly knowledgeable staff

Great Service and good! Pooja was excellent!

Pooja served us, and we really enjoyed our experience.

Great service and great food. Regular customer as I work beside the branch. Thanks for Pooja for friendly greeting and making everyone feel welcome.

Amazing experience at Tim Horton Boucher Road.

Super friendly staff and excellent service

A great place, friendly staff, clean, internet access, free parking for 4 hours, clean toilets, clean staff, very suitable for a party and work break

asked for no mustard etc on burger absolutely plastered in it disgusting

Very lovely food at a good price

Excellent meeting spot for light refreshments

Food was great and quick and cheap

Lovely staff, very clean and helpful - nice place to work and drink coffee :)

Delivery kept getting delayed, food was freezing when it arrived, donut was stale. They clearly have an issue with timing when it comes to delivery, they begin making the food as soon as the order comes through but it'll be half an hour after that before they can get a driver. They need to change their system to wait for the driver to be assigned before preparing the food. They also need to throw out or donate stale baked goods, only sell fresh ones.

Lovely welcoming staff, always go above and beyond to be kind to our daughter. Great coffee and food too!

Quick service and very attentive staff

Staff are lovely and food was great

Just had a breakfast deal in Boucher Road, store is lovely clean and tidy. Staff are so friendly and helpful

Love the free breakfast with my drink

Quick service and lovely staff

Excellent staff very pleasant and friendly. Love the breakfasts.

Lovely service, atmosphere and staff

Amazing service, the breakfast wrap was delicious!!

efficient service & nice staff.

Had lunch today and everything 's perfect

Very nice, come every week. Staff always pleasant. Burgers are tasty, give yhem a try.

Lovely staff n v helpful. Super lunch

Great coffee and the £1 breakfast with coffee deal is hard to beat. Better coffee than the big coffee houses.

In the words of my partner- it is the best place for healthiest Junk food in NI.

Service, staff and food very good. Highly recommend.

Pooja provided fantastic customer service. Brilliant experience at Tim Hortons Boucher.

I had a great experience in Tim Horton’s Boucher Road today. Coffee was great as always. Pooja was very welcoming.

The order kept getting delayed. When it finally arrived it was cold. The toasted sandwich was stone cold. The coffees needed reheated. I won’t be ordering from them again. Just awful.

Excellent service at Tim Hortons Boucher Road. Staff very friendly and made sure my son and I got everything we needed.

Superb polite staff. My crispy chicken wrap was tasty and my friend's cheese and ham melt looked good too

It's a Tim Hortons it's the same everywhere. Great spot.

Paid extra for a bacon double cheese burger and received no bacon

Staff always helpful and polite. Probably the best Tim Hortons for food quality and a very nice relaxed atmosphere aswell. The chocolate dounts are the best!

Have had 4 visits in the last month (different times, different days. Tables always dirty. Min 20min wait for food and on 2 occasions the order was given to a different customer. Refunds refused and forced to wait a further 15mins for it to be remade. Staff extremely unhelpful and unwilling to speak. Staff ignore you at the till forcing you to use Kiosks which never print receipts so be sure and take a photo of your order number as proof for when you are accused of making it up

Absolutely delighted with today’s visit to Tim Hortons! When paying for a coffee, one of the staff saw my dogs at the back of the car and gave them a little cup of whipped cream each, which I didn’t even had to ask for! ❤️ Top notch customer service as usual. Theo and Charlie say thank you 🦮🐕‍🦺

Great Pitstone for some sweet or savoury treats

Waited 15 minutes for cold food. The girl at the driver window was lovely and clearly stressed by those who were on food, who were laughing and joking around. I watched the ‘chef’ throw the breakfast on the table towards her, nothing folded over and food was freezing. Feel bad for her on drive through who might get abuse from customers because of other staff. Keep doing a good job queen - the others need to go

Quick bite to eat, quick service and easy to order. Food was biting hot and so were our drinks. Also Sunday there's a meal deal on

Lovely coffee, food and service here. We come most weekends and the daily deals are also very good.

Terrible service from a full array of staff that could barely speak a word of English between them. Ordered at the self service machine to avoid the issues other customers were having by trying to explain what they were looking to order, yet the machine dispensed a blank receipt which caused huge issues in getting the staff to understand what I had ordered and ensuring they got it correct. After spending just over £30, and having to wait approximately 30 minutes between going in and leaving when the shop wasn’t particularly busy, I can safely say I’ll not be back. A lot of other irate customers unable to deal with the language barrier either from what I seen.

We went on Saturday which was a busy day but the service and food were great and I thank pooja for her good service.

Food was freezing but lovely. Will definitely have to call in and try it warm.

Literally every single item in my order was wrong so dissatisfied with this and items missing

Very impressed, very happy. Very tasty.

Great service nice staff and great food

Popped in whilst waiting to be picked up, good service and drink, food looked pk.

Usually alright, but drive thru is touch and go sometimes. Ordered a mocha and asked for it to be extra chocolaty, instead got what seemed to be pure black coffee. Getting to be quite a pricey company too, compared to what it used to be.

food was lovely really enjoyed free Timbits

Forgot to put breakfast wrap in bag

Just ordered food for delivery on just eat. Got a sausage and egg muffin meal and a breakfast wrap meal… there was no breakfast wrap in the bag. Also got pancakes that didn’t come with any maple syrup. The food that they remembered to put in the bag was freezing. Wouldn’t order from here again.

Wasn't great yesterday and I'm a fan.

ordered 2 chicken wrap meals and 2 donuts. food arrived stone cold. one of the wraps had the wrong sauce. missing dips. missing donuts. coffees were different and not labelled which was which. Not the first time I've had issues with Tim hortons and after this time I'd avoid them like the plague! they used to be good but not anymore. The attention to detail has nosedived considerably and seems they employ staff who cant read a simple order.

order was missing loads of items. 5piece chicken tenders had 3 and a half😆. not good

Good service all round - staff very friendly and helpful.

the absolute worse i ordered about a year ago and got an empty bag with a drink and i ordered again today assuming it had changed and they gave me a bag with only half the amount of food i payed for plus it was all wrong, im so sad

The place is amazing in terms of its atmosphere, I come here to sudy a lot and its really nice that the food helps to study. The service is quick and pleasant :)

Lovely staff and great food. Good atmosphere for studying as well as having a chat with friends :)

Came for breakfast with my two kids and the loved the food and drinks.

Good food and service was great!

Sent the timbits that I specifically asked not to

Love a we breakfast out of Tim's definitely nicer than a McDonald's breakfast

Didn't get all my items that I ordered

Very friendly staff, first time experience. Fresh tasty food, expensive but worth it

Everything seems nice don’t know where to start

Love the food in here, their original coffee is my favourite. Very friendly and helpful staff and clean environment. Great service. I come here when I can.

Clean, great coffee, nice staff

Staff were lovely especially Pooja and all of the girls working at the front.

Give me some of the wrong order yet again???? I want a refund

Food was amazing and customer services was brilliant shout out to sarah

First time ordering food and drink. French Vanilla Latte was really nice and the apple and caramel fritter was Devine! Sarah was also really lovely! Highly recommend Tim Hortons - will be back.

Never been here but saw it in an episode of Blue Lights and was surprised to see a Canadian donut shop in Ireland. Hope the area is nicer than what is portrayed in the show ...

Tim's in the UK is pretty expensive, but then everywhere is

second best thing apart from my Michelle to come out of Canada...she was lish as well