Based on 121 opinions finded in 1 websites
Based on 121 opinions finded in 1 websites
Opinions
Go regularly and never been let down. Great service, ambience, food, good shisha selection and deals. Not to mention the lovely cocktails. It's always a good vibe.
Candi G . 2024-07-03
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The place looks a bit Intimidating late at night but don't be put off. The food is to die for. Lamb chops woe. The best we've EVER had. Cooked to perfection. Stunning flavours Baby chicken divine. Worth heading out of London to eat here. Best around!
Spookeytookey . 2024-02-07
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Worst experience ever. Met my friend for food and shisha, they had no tables for just two people, so we had to share with another couple. When we ordered food, the couple were complaining under their breath, which made it super awkward to eat. Like why did I go there to see my friend and all of a sudden I’m sharing a table with 2 strangers! On top of that, we don’t drink and they were ordering bottles of ciroc and pitchers which we found extremely uncomfortable. Never again. When I complained to someone there, they didn’t even apologise.
Navigator46127517613 . 2024-01-27
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Worst service ever i’ve received. I went to hanger lane branch just now, with my friends and they refuse to take him and was super rude since beginning. the security guy touched my friend trouser and made him super embarrassed and then he mentioned that he is wearing track suit and they don’t accept. however he was not wearing track suit at all he was wearing proper collar shirt with comfortable trousers. i explained this to the manager And he agreed with us and went to security guys to tell them but still they said we can’t take because the security guys took it very personal and was super super rude. l’ll never recommend this place again super racist. Worst customer service i’ve ever had.
Kashaf M . 2023-12-09
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Came here two nights running because the food is so good. The staff all looked very smart and were friendly and helpful. Lamb shish and flatbreads were amazing. Salad very fresh and sauces to die for. Wish I could come here every weekend but live too far away.
hrattle . 2023-11-27
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If I could give zero stars, i would. My guests were barred at the entrance due to their ethnicity. We were already at the venue and had order copious amount of food and shisha, in anticipation of their arrival and they were denied entrance under false pretences. I am still horrified that in this current world, such veiled racism is still a practice in places. I would not recommend this place at all. The manager was unhelpful, the bouncers were abrupt and the reasoning for such behaviour was far from truthful. I would suggest avoiding it at all costs. I will be making a formal complaint, as well.
Liliane R . 2023-11-18
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The spot is great AB was expeptionally nice to me and served great customer service. The shisha and food is great.
Emaaz R . 2023-09-03
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Abbas is amazing he gave really great service. He was very efficient in giving recommendations on food. Pricing is very reasonable. This place is a real hidden gem :)
Franks_w84 . 2023-07-14
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The food was amazing as well as the shisha. I would definitely recommend and come here once more. Abbas
haider n . 2023-07-08
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Gute Shisha und sehr gutes Essen. Gute Lage mit gutem Service und rundum guter Kundenzufriedenheit
Sergej K . 2023-05-21
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Amazing service , food was great , a little slow but it was busy so understandable , would definitely come again
Ryan S . 2023-05-08
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Came here for shisha and food, lovely atmosphere, great service by Bhumik, was really helpful with the shisha flavours. Looked after us all.
Shakila B . 2023-05-03
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Great atmosphere to be in even if you’re here to enjoy with food or drinks. Also provides great service, highly recommended!
Sajan Q . 2023-04-26
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Went for a refreshment.. We definitely enjoyed our time.. drinks and food were tasty shisha was absolutely amazing and customer service was excellent 100% recommend it👌 👍🏻 😋...
Mustafa N . 2023-04-26
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Was heading back from the gym and happen to see this branch was open although I assumed it would open later. Good game of football at lunchtime today Man Utd vs Everton 12.30pm kick off!!! So if you didn't know you do now nice and warm friendly staff and great shisha flavour along with some good oreo milkshakes👌🏾
DEE J . 2023-04-08
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Love it! Amazing food and sheesha. Must try place. Its been ny go to place. The waiters are too helpful
Voyage40168576643 . 2023-04-03
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Having travelled and worked in the Middle East, it's always hit and miss with Lebanese food in the UK. Tigerbay, however, took me straight back to the aforementioned region. I rarely give 5 stars but this is warranted just for the sheer quality of the...
Alex H . 2023-04-03
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Really enjoyed our visit here. From beginning to end everything was good. It was a nice atmosphere, felt relaxed but also like you have been somewhere nice and I never tried much of the food but the sauce I tried was amazing and my friends...
A1032KLleah . 2023-03-12
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Had a good experience staff are very accommodating have a range of shisha flavours good cocktails and good food!!
shandyr2020 . 2023-03-12
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Me and my friends went on a Monday when they do discounts for ladies night. We had so much fun until it was time to pay. The waiter wouldn’t let us pay until 2 of us left a review on Google. I done my own...
Erica_crisx . 2023-03-06
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Great service and unbelievable staff, a great place for shsiha and food we had great service from Het
M4247QWdang . 2023-02-25
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Great service, food and drink was very presentable and tasty. Het was very attentive and was doing regular check ups
ibrahemh2023 . 2023-02-25
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Best shisha in town. Definitely worth visiting. Very nice food with good offers throughout the week.
Vayia E . 2023-02-24
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I must say shisha was amazing and it cost only £10 before 10 ,really enjoyed best shisha in town great
muhammadmustafa028 . 2023-02-19
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The atmosphere and the shisha was on point! Lovely customer service 👌 would definitely come back again!
800rajir . 2023-02-18
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Went to watch the football with my friends and enjoy a sisha and had a great time and super service from Viral and Bhaumik. Will definitely keep on comin here!!!!
jammelc2023 . 2023-02-18
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Realty great service. Would definitely be recommending this place. The menu and shisha xhoice is really nice
rhamiyam . 2023-02-13
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Amazing service always. Dhruval and shohaib got you too. Lovely food , smooth shisha and the mock tails
akunnayac . 2023-02-05
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Great food great service and the Shisha is spot on. Parking in the area is easy. Highly recommended .
asheelaa . 2023-02-05
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Just want to say a special thank you to smit at TigerBay! Amazing service. Shisha was great. Food is great. Strong and tasty cocktails.
dhruvalp2023 . 2023-02-01
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Hands down the best shisha I've ever tried. Amazing interior and service. Great lamb chops and baby chicken.
711daniilg . 2023-01-30
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I’m really disappointed about your staff. today around 6 pm I came for shisha. my friend and I we order lamb chops shia chicken,one fanta, one coke, one fresh and shisha. Your colleague ask for 77 pounds , I payed by card and after this...
238loryl . 2023-01-16
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Came here on a Monday night. Shisha and service was on point. Music was nice as well. will definitely be back again. highly recommended..
wrestlinga2022 . 2022-10-24
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Amazing place, highly recommend. Drinks and Shisha are amazing. The food was out of this world. Would recommend the boneless chicken grill.
Sunit V . 2022-10-14
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The service is friendly, helpful but slow, the DJ needs to lower the volume and they need better security who take the guilty until proven innocent during their 2-minute search unless your female; the food is ok. If you are a local resident or in...
RWandSW . 2022-10-13
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I would like to start by thanking Viral (I hope I got his name right) and the other waiter/bartender with glasses (who’s name I didn’t get) for exceptional service. The owner should be very proud of them because they’re an asset to Tiger Bay. I’ll...
haj609 . 2022-10-10
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From the outside looking in it did not look appealing at all so I initially got worried but when we entered it was like some form of secret society.. it’s amazing indoors and the decor is lovely. A nice warm vibe with very attentive staff. They even had entertainment. THE COCKTAILS.. In all my 30 years of life I have never had cocktails as good as theirs. Usually cocktails taste watered down but NOT HERE.. it was 90% alcohol.. you definitely get your monies worth. Very strong tasting cocktails, worth every penny. The Shisha was nice too. Only reason I am giving it a 4 star and not a 5 is because the womens toilet seat was completely broken and most of the women ended up going to the mens toilet because of this.. it’s a 2 minute job that should be fixed in my opinion. Would I return? Absolutely
miss_simone_adele . 2022-06-05
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Shay was giving high level customer service! The vibe, food and drink is all 10/10. Litty vibes. Highly recommend
879oj . 2022-02-28
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Visited here NYE with a friend and thought it was very average) a great place to get the photo but the parking situation I didn’t feel happy leaving my car just abandoned by some bins! Lots of staff just standing around too yet no one...
smc1091 . 2022-02-24
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Upon arrival my friend (male) was searched very intrusively for about five minutes being asked by the security guard if he has cannabis on him.. We paid £15 entry each for the New Year’s Eve event and was greeted by a very rude lady who...
A3433EJsophiej . 2022-01-01
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We went here for the first time and it was a great experience. We received great service, the staff was so nice and friendly. They was doing a great job if we asked for something. And shoutout to Daniel, appreciate the good service, such a...
Anka N . 2022-01-01
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I booked a table tonight for a meal and shisha. Ordered couple of drinks, then food, ordered shisha and couple of minutes later I was told to leave as my slot is apparently only 2 hours and I can't stay any longer. Paid for 2...
angelinasapova . 2021-12-18
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I always come to this place and never have been disappointed!! Shay is always so attentive and makes sure we have everything we need! Always such a good time!!!
386crystalo . 2021-12-08
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It was a Great experience and the service was 10/10. Would definitely recommend to any one looking for a good time! Shay was really accommodating and took great care of us throughout the night!!
Sasss34 . 2021-12-08
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i have been here a few time the staff are so always friendly and the service, shisha, food, drink are a 10out of 10
tyffanir2021 . 2021-12-06
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The food was amazing and the vibes were immaculate. Excellent customer service from the safe especially shay.
G8317OBmarwaa . 2021-11-19
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37 Opinions
I went fayrooz for the first time last week after being interested for a while. I ordered a mixed grill for 1, which was priced at £17, so judging by the price I was expecting good things. The service was good in store but I made the mistake of not checking the food before I left as I would have asked for my money back. The food ended up in my bin before thinking about taking photos. The portion didn’t fill the box. The kofte meat tasted like it was gone off. The chicken was dry. The lamb was dry. I asked for chilli and garlic. They gave me them in pots which had clearly been sitting in the fridge for a while. I was tempted to go back and explain this face to Face but was never going to go down as well as a review. I would recommend going to ‘the real Turkish’ also in catford. You will see the difference in food quality, presentation and most importantly this day and age the price! I won’t be going fayrooz again and hopefully they can put more pride into their food.