Based on 1.223 opinions finded in 3 websites
Based on 1.223 opinions finded in 3 websites
Opinions
Have been here a couple of times now and it's great. The choices are good, and the prices are reasonable.
James Johnston . 2024-04-22
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Very authentic and tasty food! The staff is friendly and professional. Len delivered excellent customer service.
Daria Cerro . 2024-03-10
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great Sichuan food, convenient place to also go to Westfield shopping. Staff are always friendly. Our family have been going back here for years and never had a bad meal, 5 stars.
Angelica Choo . 2024-03-05
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If I could rate it 6/5 stars, I would! The best hot pot I ve had. The food is incredible, and Fen was the most helpful waitress. She s given me the best tip on how to mix the ingredient to get the most tasty dipping sauce and she recommended great sides for hot pot ☺️☺️☺️
Μαρία Παπαγγελή . 2024-03-02
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The food was delicious, and the portions were very generous! Also Fan was so attentive with us and just helped us a lot all the way. Will definitely come back!
Lara Pickle . 2024-03-01
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2nd time visiting this place, and its always busy during the dinner service. We are greeted straight away upon entering so thats 👌, gave us menu on our first time but today 2nd visit we had to ask for a menu even borrowed one from a guest after they finished ordering as we we're only given one. Food was great, portion is big, great for sharing among friends and family for the price. (This restaurant does hot pot too,but me and my partner always end up getting from there ala carte menu) The ambiance of the restaurant is good a typical chinesse restaurant. It's more like an eat and run kind of ambiance if I must say.
Irishth . 2024-03-01
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Amazing food and great service. All dishes we tried tasted delicious, especially the pork belly that was recommended by someone working there. The staff were helpful and nice, it was a great restaurant experience.
Annamária Simon . 2024-03-01
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One of the best Chinese restaurant, in the area. Felt authentic, and a lot of Chinese eating there always good sign. Prompt service, and friendly staff
david s . 2024-02-28
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So good it made me sprout wings and fly into the kitchen where I kissed the chef gently on his cheek. Thank you chef for another incredible meal.
Jericho Rock-Archer . 2024-02-27
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Excellent Sichuan food, full of flavours. It was filled with people of Chinese origin speaking mandarin with the waitress, which is a great sign! The only thing we didn’t like was that the bathrooms smelled absolutely pungent like a bad stagnant drain, and it permeated to our table which was unfortunately next to them.
Carla Myers . 2024-02-24
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I have been traveling to the UK for more than a month and have mainly eaten Chinese food. The most delicious meal was today, but the "hot pot" was so delicious, especially the sesame paste as an ingredient. Oh; every dish is very fresh and sweet, especially the pork liver which is super pink and tender. Of course the kidneys are also fresh and sweet. They should be the freshest of the day. The most incredible thing is that I only ordered two shrimps, which were frozen. ? But it is sweeter than fresh live shrimp. My guess is that the serious boss has very high requirements for ingredients...otherwise, frozen shrimp cannot have such a sweet taste. If their hot pot is a single dish, the restaurant will flourish one day. The store's hot pot is the best recommended restaurant when traveling to or living in London.
Je ming 振銘 . 2024-02-23
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Len was a lovely waitress. But if I’m being honest the older lady waitress wasn’t great. We ordered one dish three times and forgot nearly every time she was asked? She was pretty rude to Len a few times in an open space which felt pretty uncomfortable.
John Stuart . 2024-02-16
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We were served by Len at the restaurant and she made sure we have a wonderful time here. Thank you so much
Jelly Jelly (Jelly) . 2024-02-15
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Len was attending our table, and she is very courteous and attentive.
Peter Liu . 2024-02-11
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Very good food. Very good service. Very happy
e Rings . 2024-02-04
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Best place to have Sichuan food.. staff are so friendly and helpful, especially Lynn and the lovely waitress from the Philippines . Will be coming back
aya ragab . 2024-01-31
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It’s comfortable and delicious~^^
임예지 . 2024-01-19
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Taste is so good. The prices are also reasonable. Will try it many times
Ei Ei Khaing Phyo . 2024-01-19
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One of my favorite restaurants in London 💯
Arkar Aung Naing . 2024-01-19
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If you want to try Chinese cuisine, must try this one.Very good taste with great service 🤩🤩
Thwe Zin Aung . 2024-01-19
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Very delicious and kind. I love here 😍❤️
studio lanys . 2024-01-19
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Very lovely food and the staff were amazing
Sebriah Allen-Harvey . 2024-01-19
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Amazing staff delicious hot pot!!
Alfred Mcilwain . 2024-01-18
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Len's exceptional service as a waitress truly elevated my dining experience. Her attentiveness, friendly demeanor, and efficient handling of orders showcased her dedication to ensuring every customer felt valued and well taken care of.
Niel Ryan Parenas . 2024-01-14
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Just very lovely food. And friendly service. The prawns with aubergine was particularly delicious. Def recommend.
Vincent Graff . 2024-01-13
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Don't go there!!! A young male staff member said mockingly, “You should go to the basement and sit near the storehouse. That's such a huge place.” Details: We went there several times. The food is okay, but the attitude of young male service staff is horrible. Last time, we booked a table for 10 people, and after we arrived, some of our guests were placed at a small table. We consulted this, but a young male staff member said mockingly, “You should go to the basement and sit near the storehouse. That's such a huge place.” A female staff member snickered after hearing this. We were shocked! Why did he say that?! Is it your restaurant’s culture? Don't go there unless you like to sit near the storehouse!!! (according to that young man🤔🤔🤔)
Jerry Jy . 2024-01-12
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Authentic Chinese food, large menu choice. Maps tofu, sweet n sour soup delicious
Mary Farry . 2024-01-11
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I'm a fan of fan. Honest, genuine and fun. Food is amazing. Don't miss this spot. E
Edward Dalton . 2024-01-10
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Only fans need not go online, show up! And request the Fan service!
Ryan Gaffney . 2024-01-10
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Hot pot here!! Hard to find in UK. It's expensive especially if you want to have it alone, but the service is wonderful and the staff are SUPER friendly and attentive. Warning the food is garlicky!! And the spicy hot pot has loads of peppercons which can be unpleasant, so be warned.
Sibel B . 2024-01-05
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The staff are so polite and kind would recommend coming here if you are looking for great food. I am sure to come back soon
Josh B . 2024-01-03
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Amazing Sichuan cuisine!!! Very nice service. Brilliant!!
Brad Martin . 2024-01-02
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Excellent service and the hot pot is all-you-can-eat, reasonable price compared to other restaurants, totally worth it! “Brown Sugar Glutinous Rice Cake” is a must try!
maretrail . 2023-12-31
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great food great customer service. would highly recommend
Rhyanna Abaidoo . 2023-12-31
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The food is amazing and the staff are great and friendly, would definitely recommend
jeaninedaniella x . 2023-12-31
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We came on new year had dinner and really enjoyed it!
liu york . 2023-12-31
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Very delicious and nice staff. This was our first time eating hot pot and the staff explained everything very politely and throughly. Very good.
Scarlett O‘hara . 2023-12-30
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Amazing food service the taste is sublime!
Racquel Milan . 2023-12-30
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Delicious food and good service
Jeremy Riggall . 2023-12-29
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Good food,good price and Len served us very good 👍 recommend
ni kadek rai mayuni . 2023-12-26
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The food was amazing and Len was a great server. One of my favourites x
Sunita Tulsie . 2023-12-26
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A great place for beginners. They got various choices for my none spicy eating friends,and spicy eaters.
Yulin Z . 2023-12-23
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The Worst Chinese Restaurant ever. Expensive menu but poor quality of food.
Kong . 2023-12-23
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Len the waitress was super friendly and made us feel right at home. Definitely recommend eating here!
Anwar Ali Sayed . 2023-12-21
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Lovely restaurant and service, but sub par food. Chongqing chicken was just batter.. no taste. Braised pork belly just tasted of star anise, double cook pork just tasted of oil and black beans instead of doubanjiang.. okra and beans were nice but just tasted of MSG..
giug500 . 2023-12-21
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The best Chinese restaurant in London. Authentic and scrumptious. Simple and delicious options for vegetarians and vegan. They managed to keep the quality high for over ten years now, it never disappoints.
Stella . 2023-12-17
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My line manager took us to this restaurant. I love spicy so much! Especially the spicy chicken noodles!
Shuya L . 2023-12-17
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A sichua Chinese restaurant near the Westfield London. I ordered Mapo tofu and some vegetables for lunch and it was amazing. The atmosphere is great as well. Highly recommend it.
aa a . 2023-12-17
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Amazing food with great service. Will be visiting again.
Lenn Davao33 . 2023-12-17
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This is a local gem: it may not look much from the outside but it is so worth a trip to the back of Westfield! We go regularly and everything we’ve tried has been great, from Szechuan classics like ma po tofu to ma la sea bass and the wok dishes. The staff are also really helpful if you need some advice and guidance. Often we’re the only non Chinese diners which has to say something about the authenticity and taste. You obviously need to like spicy food but on a miserable cold day this is guaranteed to make you feel great and put a big smile on your face!
claire p . 2023-12-16
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An excellent dining experience, in an authentic Chinese restaurant. We ordered a hearty, tasty meal on a cold evening. Spicier than the average Chinese, so be mindful with your selections. The staff are fun, always willing to help guide you towards something that suits your pallete. Not our first time and we'll certainly return in future.
83dereka . 2023-12-16
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Great authentic Chinese food. Really worth to visit
Piotr R . 2023-12-11
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Have been coming here for several years. Can't recommend it highly enough. Genuine, top quality Chinese food as evidence by the steady stream of Asian diners. I particularly enjoyed the Lotus root with Szechuan peppers this time but the Cold Gizzard starter is my absolute favourite
Duncan Budd . 2023-12-09
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I just ordered takeaway 2 a very extra spicy soup and I was not disappointed, it was amazing. Thank you.
Andrzej Karaś . 2023-12-01
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Beautiful food, very tasty, you can go out of the most comum Chinese dishes you normally have. The staff is very gentle and explains the dishes, and that helps with the big menu that they have. Definitely, we will be back again.
Kelen Souza . 2023-11-27
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Excellent service even I’m just a small spender at the restaurant Food was amazing I can eat that everyday 😊😊😊
Fun Poon . 2023-11-27
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Checking in for the Nth time at Tianfu Buyi in WestField, West London! My friends and I have come to their buffet hot pot and stir-fry dishes many times before! Today I ordered a new dish - stir-fried edamame with loofah, and I was so impressed by the aroma! ! too delicious! ! It tastes better than meat! ! Now 🐼@LondonPangDaShiYuJi-Panda Takeout, they have many more 🧧 very cost-effective! 🥰Beef with roasted pepper and preserved egg is a version of roasted pepper and preserved egg with beef! Preserved eggs and beef have two different textures, and the three chili flavors are intertwined. The fried chicken is delicious! ! 🥰Steamed scallops with chopped pepper vermicelli, one scallop is really huge, I feel half full after eating one! How to make the chopped pepper vermicelli, the aroma will be stimulated when you serve it. Highly recommended! 🥰Luffa and edamame, the most surprising and favorite dish! How to describe it~ The loofah is soft and glutinous in the mouth, super sweet and fragrant, and this dish is very low in fat and healthy, you must order it! Stir-fried so good! 🥰Casserole with crispy pork, a super big portion, full of crispy pork! This pot is also very healthy, with bamboo shoots, fungus, tomatoes and broccoli, a balanced nutritional mix~ 🥰Hot and sour noodles, only £7.9 a portion, super cost-effective~ There are plenty of sausages on top, as well as some bean sprouts, peanuts and celery~ Love the sour and spicy flavor!
Y G . 2023-11-24
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Went for dinner out and ordered the hot pot all you can eat at £28. The taste was not really great and the spicy soup was really oily. All the meat and seafood to deep came frozen. Not the best experience I had
Like exploring . 2023-11-19
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We had a really great dinner here based on an Instagram video. We did not book and came in as a table of four. We ordered the hotpot. We went for the hottest one. Really great meats, veg, clean Szechuanese food. In terms of price, personally I thought it was good value for money especially as we kept is as authentic as possible. Great value for money and great flavour The restaurant was great. The American lady that served us was great. She guided us through the entire meal as it was our first time. She really is an asset. She was funny, kind, honest and quick witted. She made our night. Really a great night. Would definitely come back again. Thank you to everyone at Tian Fu 10/10 service.
Michael Nyazika . 2023-11-18
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I felt like I was in China again! Real sichuan style food! :)
A K . 2023-11-18
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delicious food and wonderful service! Len was the best server I’ve had in a very long time. Really looking forward to coming back
Sophie . 2023-11-01
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Disappointing food quality. I have now been there two times, once for a birthday party a few years ago and recently for lunch. Both times the quality was not so great, especially the meat. The dumplings I ordered for lunch were clearly not fresh, even though the waiter urged me to order them. Also was suggested a particular pork belly dish, with poor meat. I am pretty sure I was overcharged on the bill.
Mads Langballe Jensen . 2023-10-31
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The worst restaurant ever had in London. Even one person they will add on service charge. I asked the waitress to take it off. She said it’s compulsory and tired to show me it’s written on their menu. And the ridiculous thing is on the receipt it says : discretionary as the pic I have attached here. Also the food isn’t good not enough spice chill. 餐厅差评!千万不要来这家店!一个人也要服务费! 是原则问题🙋♀️!一个人来吃便饭,一菜一饭。看了一眼加了服务费,问可以take off吗?答:不行❌。还起身说我给你看看菜单上面有写要付服务费,给我的账单🧾都写了服务费discretionary. 服务员女,中长发,40多岁起码,戴眼镜,瘦。菜吧,小炒肉没有任何辣味,来辣的青椒都放很少。都是不辣的青椒,没啥肉。
Bella Liu . 2023-10-25
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The worst restaurant ever had in London. Even one person they will add on service charge. I asked the waitress to take it off. She said it’s compulsory and tired to show me it’s written on their menu. And the ridiculous thing is on the receipt it says : discretionary as the pic I have attached here. Also the food isn’t good not enough spice chill. 餐厅差评!千万不要来这家店!一个人也要服务费! 是原则问题🙋♀️!一个人来吃便饭,一菜一饭。看了一眼加了服务费,问可以take off吗?答:不行❌。还起身说我给你看看菜单上面有写要付服务费,给我的账单🧾都写了服务费discretionary. 服务员女,中长发,40多岁起码,戴眼镜,瘦。菜吧,小炒肉没有任何辣味,来辣的青椒都放很少。都是不辣的青椒,没啥肉。
Bella L . 2023-10-25
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We were received very nicely, the food was served quick and tastes amazing. I hugely recommend this restaurant for authentic Sichuan cuisine!! Don't hesitate to ask them if you don't know what to choose!
Luca Herpin . 2023-10-20
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Tonight, the four of us visited the most authentic Sichuan restaurant in West London. The menu offered a wide variety of choices, and we particularly enjoyed the Sichuan-style grilled fish. The fish had a crispy, golden exterior, while the meat inside was tender and flavorful. The side dishes, including black fungus, lotus root slices, and broccoli, were all exceptionally delicious. This dinner left us with wonderful memories.
hnsd zh . 2023-10-11
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One of the best hot pot I had in London in reasonable price. Amazing service and I recommend for beef slices and lotus root
Ploy T. . 2023-10-10
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This place was amazing!! The hot pot they had was on top. They had amazing service and were quick to attend to us. This place deserves a least 4.5 stars average.
Ren . 2023-10-08
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Amazing experience. I had an additional guest and they easily accommodated. We got the hot pot which was absolutely delicious, the spicy broth was just our favorite. There was a staff member with short hair to her shoulders and wore glasses. She gave us this delicious sauce and told us what was good. Her service and energy was top tier. Would definitely recommend!!! Best hot pot I have ever had! Definitely go back! They also had super cute mirror to take pics in.
Tezs . 2023-10-08
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Top restaurant suddenly because absolutely trash. Food quality has gone from top 20 to -1 frozen food and trash ingredients completely changed the taste. I used to come here every week for the past 7 years and I used to recommend it to everyone I know. Such a shame, I don’t know what happened..
G A . 2023-10-06
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Absolutely amazing food, service and atmosphere! Staff were super helpful and kind to us. I found it difficult finding a hotpot place open on a Friday night. This didn’t disappoint. Didn’t get entirely what we ordered, but it didn’t make a difference to how much we enjoyed the evening.
Leanne Mellor . 2023-10-06
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Our total amount is £86.90. and then we asked to server we want split the bill. when he brought the card machine he said how many people are split and then we said 4. But he said 3?5? Like a joking way. Actually it’s collected amount is £21.75 per person but he said please pay £22 per person because the price is similar and we don’t need the smaller amount. We don’t understand why do we need to pay more than exactly amounts. So we have to pay £22 each person. Even bill is already included service charge. We can’t understand. And then I said I never come this restaurant again but he said never mind. I was so annoyed.
Momoko Chikamatsu . 2023-10-05
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The mapu tofu, spicy pork in glass noodles and the pork sui mai were really good. We were a group of 8, and the food came through quite quickly accompanied by great service!
Shravan Kartikeyan . 2023-10-05
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Staff was very helpful in recommending what to pick. Will be back!
Dammy O . 2023-09-29
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Very good hotpot fair prices and very friendly and attentive staff
Felix Meer . 2023-09-29
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Ordered with Uber Eats, tried to change my order and they were so difficult to deal with. Zero understanding or solution provided.
Efe McEwen . 2023-09-26
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我赶时间在这买了东西 第一次刷完卡 我要走 店主把我留下来说等一下 他们店信号不好 刷卡机还在过卡 我在那等 我说肯定能过 后来她说没过让我再刷一次 我又刷了一次 我的扣款信息都发来手机上了那个女的还和我说没刷成功 你们店的信号不好卡机不好凭什么难为顾客?!
Coco Shou . 2023-09-22
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Fantastic Sichuan food, authentic and does not try to "westernise" the food. Very helpful staff will guide you through if you're unfamiliar. Best Chinese place in London I have been to in years..
Loic Pelichet . 2023-09-21
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Great time socialising, came for my birthday and have no regrets! Service was amazing! Very authentic and tasty! Special thanks to our lovely filipino server Len, very kind and attentive!. Highly recommended and amazing value!
Lin Jun 1212 . 2023-09-16
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天府之國,天府布衣。 上週日來這邊和朋友小聚來吃自助火鍋,說下整體感受: 1. 環境優雅、工作人員友好。 2. 自助火鍋每位£28、菜品豐富、火鍋湯底味道正、比唐人街的自助火鍋要划算很多;不過要根據個人的量來點食物避免浪費😂 3. 可刷卡或者現金,比唐人街只收現金的餐廳方便好多。 Here’s some comments about the restaurant: 1. Friendly environment with good staff. 2. Regarding of the hot pot, £28/ per person, variety food options, better than some hot pot restaurants in Chinatown; just be cautious about ordering food to avoid food waste. 3. Check out either by card or cash, better than some restaurants in Chinatown that only ask you to be paid by cash. A good place for hot pot in west London.
Alvin Y . 2023-09-16
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Love it ! I come here every time I come to London. Len gives an amazing service and so do the rest of the team ! Thanks you and see you soon.
Zoe Schaffer-Jennett . 2023-09-14
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I had a lovely time with my friend at here yesterday. Great selection of hot pot option, and my fav dessert Brown Sugar Glutinous Rice Cake and dumplings. Check it out when you are around Westfield. Clear environment and helpful staff. Highly recommended if you love authentic Sichuan Food!
Racheal Tse . 2023-09-11
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Fair to say £28 per person eat all you can hotpot for 2 hours in London is considered affordable. Should not have high exceptions towards the quality and freshness of the food. The senior level lady servant is afraid that you cannot finish the food, and will try stopping you from ordering more - come on!
yk . 2023-09-08
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Authentic hot pot with a generous selection of ingredients - Fan was an incredible host! She walked us through her favorite ingredients, prepared a unique hot pot sauce, and shared great conversation! Recommended for a lunch out with friends.
Braeden Bihag . 2023-09-05
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My friend and I went for the infamous £28 hotpot and we were not dissapointed. A great selection of good quality items, warm staff that went beyond our expectations and a clean resturant. It is truly a gem. We are already planning to go back with more friends and family.
Michaella Palmer . 2023-09-02
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Absolutely vile !! Went here today as we’ve heard the hype. We have the worst food poisoning and the food was absolutely disgusting. The menu was not correct with the pricing we expected to pay £28 for the hot pot turns out it’s £56 for two people to enjoy ?? Everything was disgusting and disappointing and I hope to save a few people from this disappointment.
Ashonte Ferguson . 2023-08-28
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Absolutely love this restaurant, the food is amazing and tasteful, a lot of choice but well executed. The service is quick and staff welcoming and helpful. I love eating there !
Jessy . 2023-08-27
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I've been waiting for years to try their food, ordered online and it was bad. I could make better Chinese food myself at home. The squid starter was 99% batter and 1% squid. The prawn and eggplant main was disappointing with rubbery prawns. Very, very disappointed
Brandon Whitcher . 2023-08-25
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Nice place, the vegetarian & vegan options are delicious!!!
Carlo Figliucci . 2023-08-20
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Best Chinese food in the area by far!
Ben Mitford . 2023-08-13
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Tian fu chinese sichuan restaurant at shepherd Bush is the best food I have had in a very long time. GRILLED FISH is a must try! Very authentic.
An Cai . 2023-08-13
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This place is incredibly authentic, very tasty food and service was excellent. We were made feel at home and welcomed here would highly recommend!!
Doireann Nic Mhathuna . 2023-08-13
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Very good ambiance and the stuff is nice especially ate len and Andy , thank you for the service the food is yummy 😋 Recommended 👍
ashier eiir . 2023-08-13
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Great food and great service. Huge portions x
Natalie Brown . 2023-08-13
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Is all good, good service and amazing food. Specially the stuff call lenn.
ahto . 2023-08-10
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Maybe it was the dished I ordered, but the food wast all that good (chow mein, spare ribs, dim sum and pork dumpling) the latter was the best out if all of them the ribs, unfortunately,were at the bottom. The severs were nice though.
Gabriel Vargas . 2023-07-23
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I've been to this place many times, the staffs are so friendly and provide the excellent service, especially Len. Highly recommended Hot Pot.🥰
Angus Jong . 2023-07-19
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Lovely meal tonight, staff very friendly and helpful.
Tricia Hunt . 2023-07-15
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TREMENDOUS!! THE WORST EVER CHINESE IN THE U.K.!! Wish I could rate the service -100. This is not my first time that I’ve been to there but this is my last time to visit! Absolutely agree with some other reviews, both the middle aged Chinese woman and man are terribly hostile and ridiculous! They start a fight with customers when things don’t go their way. Just like we didn’t receive an accurate bill and it’s overcharged. We spoke to them nicely but the aggressive Chinese bloke refused to help but cussing us in Chinese!! Btw, the food is awful, they’re greasy and full of MSG/additives! Will never visit again when we go to Westfield!!
Aurélie L.P . 2023-07-09
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My friend and I just had our second visit to Tian Fu and had yet another amazing experience ordering their incredible hot pot! Delicious food and our amazing host Fan who remembered us from our first visit and had a nice chat with … what a queen! Definitely recommend and we’ll definitely be back soon!
Brian Kotaro Ebata . 2023-07-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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