The William Owen - JD Wetherspoon in Pembrokeshire - Phone Number, Reservations, Reviews

I waited 30 minutes for my drink. It never came to my table, instead the waitress put it on the table next to us (which was empty) while no one was paying attention and didn't ask anyone if it was their drink. My sister went up to ask where my drink was for me, and the waitress said that she did bring it over, to which my sister argued that it wasn't at OUR table. So we see a drink on the table next to us which now has people on it and we ask about the drink and they inform us that it was there when they got there. At this point, we don't know how long the drink was there and if one of these individuals had tasted it thinking it might be their drink. We bring it to the bar and the same waitress says she's not giving us a refund or making us a new drink for the inconvenience. So we left the drink on the counter and left.

Food was cold. Table not cleared. No fish. Usually good,but not today.

HARLIE was amazing!!! Thank you very much for your assistance. Very welcoming. Honestly deserves a promotion. Always on her feet and kind to all. Very polite and chatty.

Good breakfast options. Tasty food!

Very messy place, had to clear our own table, not the best wetherspoons I've been to. Wouldn't go again.

Good quality food and not too noisy 👍

Lovely spoons, really enjoyed the bangers and mash compared my to hometown spoons. Gammon was a bit burnt according to my dad but a great spoons!

Absolutely stinking place staff useless I would avoid at all costs! Considering your paying cheap for food and drink I wouldn’t even take my dog there for food stinking pub, staff shambles no communication what a run down Wetherspoons tables stinking wipe your feet when you leave!!!!

A 'spoons so you know what you are getting - a nice beer garden out back

Abysmal and fairly rude service at the bar; waited there over 5 minutes on my own, one person serving, two people floating behind the bar doing medial tasks and not one person said "sorry, I'll be with you now". Another person comes to the bar next to me after I've been waiting ages and a girl server asks, "who's next?"- I mean where's the awareness? She was not pleasant and no please, thank you or any manners at all. Tables full of piles of empty plates and glasses. They served us mixed vegetables in these tiny bowls, used for sauces- sent them back as it cost £4.60 for three tiny portions. Pretty awful stuff today today all round.

Food was nothing to rave about other than the fact the chicken was raw. Nothing is cooked on site but is just pre-cooked and heated in a microwave. Never coming here again.

Cheap drinks and food. Slow service and sheltered area pretty poor

Reliable and consistent. You know what you're getting and they do it well!

Clean .staff friendly. You get what you pay for.

3 of us went, the person who actually wanted to eat got her food brought out AFTER 2 of us had finished our food. No apology, just they didn't know what her order was or what had happened to it even though it was ordered in the app. Then after 10 mins of further waiting of asking what's happened to her order, said they've found it now and does she still want her food? Seriously?!!!! No comping her meal, no apology, just shoulders shrugged as if to say well that's what we do so what. Looking around us felt like it was a halfway house day release centre. Don't bother eating here, there are far better places to eat around the corner or across the road. Furniture is all mismatched like they picked up any free house clearings of local folk who have died and charity shops didn't even want it.

Quick stop … nice little spoons

We always like coming here we both had some lovely meals and drinks, very nice people with great service the staff are really lovely.

Excellent value for money, meal was tasty service was excellent too .

I absolutely love wetherspoons! I go here about once a week as the food is lovely and the prices are low. Every dish I have ever tried has been well worth the money.

I don't often review Whetherspoons but wanted to give this visit a mention as the food was really good for a spoons and service attentive and friendly. The pub was busy but staff were busy serving and cleaning tables. It was an enjoyable visit here and it exceeded our expectations of a spoons. The tables on arrival was dirty, but they were cleaned promptly.

Went for some food at around 5.40pm ordered my food via the app at 5.47pm thinking I’ll have time to eat my food and be heading home by 6.30pm. My drink turned up really quickly so I assumed my food would turn up. When it didn’t turn up I thought it’s because they were busy although it didn’t look it. It was only when the couple on the table behind me got their food I realised something was wrong (they turned up 10 minutes after I did). I called over who I presumed to be the head waiter to let him know that my food hadn’t arrived to which he asked to see my receipt so he could check my order. The only credit I would give here is that he showed me where to find the receipt on my app as it wasn’t emailed to me. He then proceeded to check what happened to my food. My order was found on a table in the garden where no one was sat. He then said as the food was cold they would re do my order so that I would have hot food. I then waited a further 10-15 minutes for my re-ordered food, I wasn’t even prioritised over the newer customers. When my food arrived nearly 40 minutes after I first ordered it, I said to the ‘head waiter’ that I wasn’t happy with this wait and that everyone on the tables around me were getting food ordered correctly and on time. I was then told that he was sorry and that it was new staff, the staff that managed to find the other tables around me with no problems. Again, I said I wasn’t happy, just to be given a half hearted apology, which isn’t really acceptable. The only reason I didn’t ask to see the manager was that I was now running late because I had to wait so long for my food.

Nice setting. I had a burger. Plain and simple but 25% smaller than before. They used to be 4oz now 3oz.

Ordered on the app and it added two of the mains and I only realised after I payed for it, then went to the bar straight away and told them the mistake I was told there was nothing they could do about it because the “big boss” makes the rules! Then the second steak that I payed for didn’t even come out. My friends chips were undercooked and hard also I had to go back to the bar and remind them that I ordered a drink 20 minutes before. Then I asked if I could replace the second steak for a dessert and was told no. Also there was chewed up food all over the floor underneath our feet! Disgusting!!!! Bring me the “big boss” Would give it a 0 out of five if I could

Uncleaned and poorly cleaned tables, poor communication, service both slow and poor. Bar staff were blunt and 'rude'. Quality of the services provided were below standard and would not recommend to others.

The food is always great and the drinks also but the staff attitude is absolutely shocking majority of them are to busy talking amongst themselves in the kitchen or glass cleaner room whilst other customers are waiting then when you do get the staff attention it's with a attitude shameful to be honest I can count on 1 hand the nicer staff members there the rest should have some more customer training

I had an ok time here, for me the only downsides were they didn't have my favourite drink(Crabbies) and the service was a slow.

Plenty of choice. Basic pub grub

As it has always been. We are still satisfied.

Exactly what you would expect from a spoon's

Ok it's a spoons and again left happy

Good value for money, the Manager on duty on the day of our visit was miserable and unapproachable, I pity some of the staff that have to work with him. The establishment was quiet but he seemed very stressed, this shouldn't be apparent to customers making them feel as though they can't trouble him - I shall find out the date, 3 weeks ago

Love this place says a lot always packed out. Great quick service never had a bad meal here. Value for money which is important these days.

Popped in for a quick pint, very busy but great atmosphere! Very friendly staff.

Great service and lovely brekkie

First visit as a walk-in customer. Extremely busy but luckily there was a table for 2 available. Service excellent and food served promptly. Very nice meal and a pint of my favorite Pedigree beer as a bonus. Will definitely visit again.

This is always the starting point and sometimes the end point for any night out...The town waited years to get a spoons and it was well worth the wait..Always a good happy atmosphere in here and the staff are flat out most of the time so hats off to them. The only food I ever have there is a fry up and can't fault that at all.

A very busy pub. Staff are friendly and work very hard but some of the clientele were loud (at lunchtime) and very inconsiderate to other patrons. One family, in particular, allowed a young child in a high chair to play with his food and throw it all on the floor. The family left without picking up the mess the child had made. Staff were very quick to clear up the mess and sanitise the highchair.

I didn't like my gammon, or the reheated mash, but the people I was with enjoyed their meals (burger and steak).

What you'd expect from a wetherspoons

Me n my friend went for a late birthday meal. Bit busy n rowdy but you get over it, then we went to the bar to buy a starter, got the nachos which were AMAZING, then went back up to the bar to order our main and was told we were too young to be served and had to leave. Keep in mind we had already been served food (the nachos).

Once again another top breakfast from my local wetherspoons. Top up coffee on tap and a giant plate of bacon, sausage, eggs, beans, hash brown and black pudding. Plenty of seats and space for our child's buggy and high chairs easily accessible. All ready for my next visit!

Warm and inviting Great friendly place to eat and drink. lots of selection on beer's and a good menu with special offers on every day. free refills come with all hot drinks and the drinks are less than half the price of most cafe's.

Could do with cleaning the tables quicker. Food delicious and good value but must update the app when items not available e.g. I ate here twice last week and ordered pints of Black Dragon (flat - 7.5%) cider and bothe times got the bottled (sparkling - 6.5%) cider.

You know exactly what you are getting at Witherspoons breakfast was very nice the place was clean and staff attentive and quickly did what they had I do think that one more would make a great difference but I suppose it is like everywhere they can't get any staff

Warm friendly welcoming staff. My mother's fish and chips and my steak were cooked to absolute perfection, and what fantastic value for money - £20.00 including one beer! Completely different experience to all the other Weatherspoons I have previously visited, it showed the manager and staff took great pride in running this establishment and offered the best customer experience possible. Highly recommended and I will most definitely be returning as a regular customer. Highly recommended.

Standard spoons experience so no complaints, Food was cheap and cheerful that was complimented well with traditional sticky tables. Very obvious the chicken was piping hot fresh out the fryer, can't get any better 👌

Great spoons value for money. Tables need a good 🫧

£1.77 for a pint of Ruddles? Fantastic!

The food & service were very good, a member of staff went the extra mile. When a request was made. But unfortunately the atmosphere was spoiled by some young parents that couldn't control their toddler from screaming when she didn't get her own way, she would make a blood curdling screech, They sat on the table adjacent to ours. 😟

Allowed us to stay talking for a long while.

The attitude from one of the staff members here is terrible... Ordered the peri peri chicken. What I got was a couple of pieces of meat. It was no half of chicken at all! When I asked the man where the half of chicken was he said its there! I wished I had taken a photo of it!

Went to get food didn't end up bying any food because the service wasn't good was going to speak to the manager about the way me and my partner was spoken too but ended up just leaving, usually it would be my place to go for food until my last experience

Came in for a warm drink. Nice fire place. Loved the facilities!

Nice relaxed place to visit and have a snack/Guinness And Guinness add cause it wasn't below 😁

Your usual Wetherspoons. Clean enough, friendly staff and decent prices.

Usual spoons affair. Staff make this place. Beautiful bunch of people.

Been to The William Owen several times and always had good food and service 10/10.

Lovely staff really helpful and friendly. Great atmosphere. Great for quick lunch with the family

Quick service and hot atmosphere.

Went for breakfast. Good value compared to many a greasy spoon. Tired decor, sticky tables, red carpet, dark wood, you the know the vibe. But if you want a good feed to last the day, £8 gets you large breakfast with unlimited coffee. Can't complain. Would I go again? Sure. Beats Macdonalds any day.

You cannot compare any other pub against the great value for money at weatherspoons. £1.71 for a pint of beer! In this financial crisis it means you can meet up with friends and still enjoy a few hours without going bankrupt 😄

Amazing staff especially Ben who went above and beyond the night I visited. Good beer at a great price!

Pop in for a few drinks in the evening along with a few sharing dishes (garlic bread,southern fried chicken strips & nachos) 3 dishes for £14. Food was hot and the service was ok though it did take around 3/4 of an hour for someone to clear our dishes once we'd finished our food.

I enjoyed breakfast this morning 😊

We go there every Thursday.This week.the batter on the fish was very brown and the fish was dried up. We had to send it back, the second lot was very nice.

We had breakfast. Great service and food as always!

Won't lie this is probably the best spoons food I've had. Ever

Staff were absolutely rubbish, I asked for a kids menu, the waiter said over there, pointed I said none there oh well we don't have kids menu ..had a look around myself found the kids menu. Staff at the till were slow, boy was on his 1st shift, so wasn't his fault, but couldn't hear a word he said..

Had a quorn katsu. 2 quorn nuggets missing but they did add a pubic hair. Took the food to the bar and barmaid was very polite and gave me a pint in return. Though this wasn't really good enough for such a public health fail, I couldn't fault her. Kitchen staff should be retrained or sacked and replaced. Disgusting.

If I could give 0 I would, waited a hour for my food , although it’s pre cooked at 8am and microwaved to serve wanted some grub but have to wait hours most staff are a joke not all of them certain ones are very helpful don’t bother 😂

Love Wetherspoons, steak was excellent 👌

First visit to this spoons, massive pub albeit renovations being undertaken. Stairs as usual in another dimension. Massive garden area with seperate smoking area. Good service friendly staff usual food.

Had the chicken salad cost around £9.60 just a bit of bistro salad bit if cucumber 1 slice of onion 3 chicken strips.Terrible for nearly £10 would not recommend to anyone to have this dish awful.

It's a whetharspoons good food great choice of beers lagers wines spirits cocktails gins plenty of seating and outside area is great

It's a weatherspoons that's all you need to know

Classic spoons cheap no noncence food Good crack 👍

Very nice food well good service well done on the cooking food

Bit disappointing for a Wetherspoon's. Food seemed dry and microwaved

Use regularly always good hot food at a reasonable price alot of meals including a drink in the price so works out a good deal. Staff always friendly & polite. Always busy anytime you go in ! Definitely recommend

Great price for food, service was kind and quick good interior, great time

Great pub good food and very friendly staff, could do with a refurbishment to be honest but apart from that GREAT!!!

Friendly service could have been cleaner, the food was nice but the chairs were filfy ( needed a good cleaning or binning)

Food was tasty but so small it was to small for a child's meal would not be going back for meal been to other witherspoon and always happy with meal and service

From the outside it looks like a pub but in fact it's a kind of food factory. On the map you can find anything and everything. This includes pizzas, hamburgers, fried dishes, fish and ships. For a price that is certainly very affordable but you get what you pay for.

Decent food, decent price, fast service and decent drinks. Just how it should be!

In my opinion better than the average wetherspoons so well done

Went in lunchtime for a simple fish n chips. Firstly we struggled to find a clean table even though it wasn't particularly busy, plenty of tables but none cleaned. Anyway ordered meals which turned up reasonably quickly. My wifes fish was all batter and no fish so we sent it back mine was just about edible but only just warm certainly not hot. Twenty minutes later her replacement meal hadn't arrived so we demanded a refund and left. Don't blame the staff I blame the management who were nowhere to be found.

Called for lunch Tuesday about 1.30 wheat to the bar to order food with my ten year old grandson with me. There were 3 men seated very close to the bar and they were obviously very very the worse for wear the language was disgraceful and very loud totally inappropriate for place full of young children their parents and the staff who did not seem to know what to do this whent on for most of the time we were there app 1 hour.Thankfully our table was well away from them but I really felt sorry for people near them what should have been a nice day spoilt for a lot of people the price for cheap drink and little control over it.

Great food and service gor a budget.

No dogs allowed so didn't stop for long.

The only place serving food Sunday evening. I recommend to stay on the curry menu, the rest (we tried burger and steak) was very disappointing. Draft beers are good. There is also an open garden.

Fab service, beer garden with smoking area, would be good on a hot day.

Lovely atmosphere and good service

To be honest it's a nice weatherspoons

It is exactly what it is. A pub that serves inexpensive food and drinks. It's not a quiet pub, it's noisy with people talking, both excited and grumpy children (and adults) The food is usually hot, not a lot of it, but enough to satisfy hunger. Rooms are lovely with high decorative ceilings, harking back to its original glory days. It's a bit cramped with a few too many tables, so you do feel a bit hemmed in. Service is fast on the food delivery, which is expected for the pre-cooked foods, only thing cooked to order is pizza! There is a courtyard out back, rarely full, though. Staff are friendly and helpful. Toilets are situated both upstairs and downstairs. I don't know about the men's, but the ladies are very opulent and luxurious! Coffee machines with free refills are a life saver when you're being walked off your feet shopping when shopping is not your favourite thing!

Had the American breakfast and the normal breakfast. Both were ok. Hot chocolate was really good.

Good traditional food, with quick service and reasonably priced

Nice food clean and polite get what you pay for no more no less

It's a weatherspoons, simple. Service was quick. Busy for a Thursday night but it was curry night.

Typical wetherspoon pub. Parking nearby.