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4.3

Based on 91 opinions finded in 1 websites

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Nº 405 in 732 in Pembrokeshire

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle914.3

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Best Chinese food in Wales. We come down every few weeks to Johnston and always have a meal from Chens.

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Jayne Beddow . 2024-08-28

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Just awful, every dish tasted the same and smothered in that dark MSG gloop. The chow mein was congealed with no taste and the chicken balls and chips were disgusting with rubbery chicken and the batter was soggy and chewy, the chips were all speckled as if they had been refried a number of times. Just so bad, very disappointing. Wish I had taken pictures to show how awful it all looked. I will not eat there again.

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Zoe Ryan-Williams . 2024-08-22

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Fantastic food, very helpful and polite staff. Best Chinese takeaway in the count in my opinion.

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dafydd povey . 2024-05-20

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Great takeaway used there service on 3 occasions during our stay, Quick delivery and reasonably priced would use again next time we travel down there.

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Andy Abbo . 2024-05-19

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Excellent food , service and staff. A perfect place to get your Chinese foods

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Harvey Smith . 2024-05-10

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I don’t know what’s happened but the food was awful. Used to be a good takeaway.

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Rob Owens . 2024-04-27

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Not very good , aslked for a chicken foo young and got what resembled scrambled eggs, the beef in the curry was really chewy and the rice was dry/hard.So wasn’t food that I would recommend. Never mind

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Mark Morris . 2024-04-20

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Oh dear, where to start… We’ve ordered from Chen’s quite a few times over a number of years and generally we’ve enjoyed it - which is why we keep ordering of course. I don’t know if there’s been a change of ownership or chef or something but honestly tonight was possibly one of the worst Chinese takeaways (delivery) we’ve had in a long, long time. First off, the crispy duck. As it happens I think this is the first time we’ve ordered duck from here but we often order it elsewhere as it’s one of the few things both our girls (10 & 8) enjoy. What we received tonight was, by some way, the worst crispy duck I think we’ve ever had. Pancakes, hoisin sauce, spring onion & cucumber all fine but the duck itself, awful! Whereas most places when ordering a quarter or half duck will give it to you whole for you to shred at home, ours was pre chopped into the smallest pieces. Worst still there was very little meat and what there was was mixed in with “generous” amounts of soft, rubbery and chewy fat and skin. No hint of “crispy” for this duck! Having scrabbled around to just about make one decent pancake each the rest (£10 or so ‘worth’) went in the bin. Next, the sweet & sour prawn balls and chicken balls. We ordered two lots of prawn balls and one of chicken balls but only had one portion of each actually delivered. When we called to enquire where the other portion of prawn balls were it was first suggested that we’d have to pay for an extra delivery if we still wanted the prawn balls (that we’d already paid for!) No point asking for a refund since, of course, Chen’s doesn’t even take card payments, just cash - always the sign of a reliable & trustworthy business ;-) Anyway, we politely suggested they forget about any extra payment and just deliver the food we’d paid for. They turned up about 25 minutes later. Worth waiting for? Unfortunately not. All the balls, prawn and chicken alike , were very doughy, soggy and generally unpleasant. Again, the bin swallowed its fair share. Spare ribs in barbecue sauce?… mostly bone and what meat there was on them was dry and tough. Beef chow mein?… ok, but beef a bit chewy. Lemon chicken?… ok although a little soggy. Chicken fried rice and sweet & sour chicken Hong Kong style?… fine, even enjoyable! So, there we are. We’ve looked forward to and enjoyed meals from Chen’s in the past. I sincerely hope this was some sort of aberration tonight and wish anyone ordering from here good luck for the future but based on this expensive disaster of a meal we really wouldn’t recommend Chen’s in future and would suggest you look elsewhere for your Chinese. At the very least, whatever you do, if you have any regard for both your taste buds and your wallet, don’t order the ‘crispy’ duck - it is simply atrocious! :-(

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Chris Miller . 2024-04-10

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Brilliant Take A Way excellent food quick service for collection. Good value although prices have increased a little in recent times. They only take cash which is no problem to me as I think it keeps costs down and stops Big Brother tracking everything you do.

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Chris Duthie . 2024-03-02

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Food was cold and under seasoned. Service is terrible. Chicken and Pork were mixed together and it was suppsed to be separate.

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Klaudia Grobl . 2023-12-22

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Chen's used to be quite good! One lady who answers the phone is lovely! But when she isn't there it seems to go wrong! The chilli beef is more like unchillied dust! The chips are rank unless ordered early, the batter literally has had a battering and not cooked properly, they get the orders wrong and when complained to they are rude on the phone 📱then when you ring them and tell them they gave you the wrong order they blame You and lie

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Flight2Faith549 . 2023-12-20

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never will i ever get food from here angain food was dry as then lied on phone saying they allready knocked on door

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Carl tinkler . 2023-12-14

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Always amazing food from here! Super consistent always hot always in really good time! We eat here regularly and never have a bad meal 5 stars every time!!!

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Sharde Kingaby . 2023-12-04

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Recently moved to Pembrokeshire and am ecstatic that I’ve found this local Chinese Takeaway nearby… Services from staffs are always friendly and food is always exceptional when doing collection. Although it’s cash only ( there is cash points nearby), I recommend everyone to check out this place

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Roblo Din . 2023-12-02

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Just ordered £46 of food and no egg fried rice, phoned up and only replaced one egg fried rice, but ordered 2x set meal for one. food not edible chips hard curry sauce thick and not a lot of meat in set meal…… Have eaten at chen’s for years and it’s has gone down hill BIG TIME

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Lisa Orourke . 2023-09-22

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Always enjoyed food in the past, tonight's meal was dry, cold and not very nice at all ordered spring rolls got empty samosa cases, will not be ordering again

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Tina Billington . 2023-09-13

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A typical case of "Don't Judge a book by it's cover!" We wanted a takeaway whilst we were on holiday. Found it on Google, had a good star rating, so went for it. Lets be honest the building is not the prettiest, and when we went to order, we were politely told it was cash for collection, not problem, the local shop has a Cash point. The staff were friendly and warm, the locals were welcoming (always a good sign). Did not have to wait too long for our food, even though they seemed to be a constant stream of phone orders. Got our food home, and with no exaggeration I have to say it was the best tasting takeaway we have tasted for many a year. If you rate it for its food, then I would recommend this Chinese takeaway, so much so we might even have to move to Pembrokeshire.

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michael crofts . 2023-06-27

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Beautiful meals..always first class

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Celia Souto . 2023-04-05

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Best Chinese around, great portions at a great price, so tasty

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shane morgan . 2023-03-31

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Lovely meals, very good prices. 5⭐️ hygiene rating.

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David Baldry . 2023-03-21

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This has to be the worst Chinese take away in my life The special curry had the consistency of water No prawns Nasty food I could have cooked it better Chips good Fried rice was a disgrace

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Jim Cunningham . 2023-02-06

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Had chicken and pineapple all i can say it was chicken and onion hardly and pineapple please less off the onions pleas

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Pamela Harries . 2023-01-14

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Appsalutly the best Chinese around, friendly service, food always fantastic, always goes there,

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Colin Jones . 2022-09-24

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This has got to be the worst take away I have had. All four dishes tasted exactly the same. Kung Po Pork was sweet and sticky not as it should be. Have had take aways from here before with no problem. I really don't know what has happened

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Helen Morgan . 2022-09-19

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Thrilled I’ve found Chens. The food is Amazing! Large portions, fresh and very tasty. I would highly recommend them. Delivery was within 40 mins, I order as soon as they open to avoid delays.

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Ali “AllyG” Gee . 2022-09-17

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Food delivered nice & hot. Beautiful & fresh tasting. Great value. Very happy! ☺️

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Sarah Jane Lloyd . 2022-09-09

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The food is absolutely amazing,

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Jayne Driscoll . 2022-09-02

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Disgusting attitude by the deliver driver. Was warned they were short staffed but no reason to be so rude. The Chinese it’s self was bland and dry, not to mention cold as the delivery driver moaned about not being able to find my address. The driver shouted at me in the street because she struggled to find my address. Will not be ordering from here again Poor

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Bethany Howman . 2022-07-28

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Had it while away on holidays, very good, everyone enjoyed

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Agnieszka Jaskolska . 2022-07-15

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I order from here all the time, very Good food but the delivery driver is very rude, her customer service skills are shocking, because of this I will no longer order from here again.!

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MegaMarkus1992 . 2022-06-02

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Rang up to order food when was told the online was not the same as the prices now and that the online menu was wrong they increased the prices (in which I couldnt pay for it)

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Amber Sykes . 2022-03-19

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Very reasonable pricing polite staff

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Team Matty . 2022-03-05

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Delicious and plentiful, very good

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李述雄 . 2021-10-08

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Lovely meal. Delivery person positive and happy even after we gave the wrong postcode 6 miles away.

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Michael “Drunken Goblin” Devonald . 2021-10-06

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Great food. Saved the day when everything in Broad Haven shut down at 8 on our holiday!

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L HC . 2021-08-21

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Great food at reasonable prices. Especially good if you call and pick up yourself, as the food is ready really quickly. Good variety on the menu as well. Recommended

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Ben Cook . 2021-04-16

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Tryed this as my regular was closed and couldn't be happier. Big portions turned up hot link to pay by card. Well worth it

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kev sam . 2021-01-25

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Polite staff, delivered on time, best Chinese I’ve had in a long time. Big portions and excellent food. Definitely recommend

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Cheryl Higgins . 2020-07-18

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Great value and very good quality food, recommend the set meals especially the set meal for one which gives you mini spring rolls, chicken balls, sweet & sour sauce, fried rice and a dish of your choice for under £10.

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Hyphoto . 2020-01-12

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Good value doesent open Tuesdays

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warren treggiden . 2019-06-26

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Literally my favourite Chinese ever. Really quick delivery and amazing food. All round great service :)

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Amy Charles . 2019-03-03

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Lovely chinese takeaway well recomended

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Jim Butler . 2019-02-02

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I've been eating here for years and the quality and value for money has never dipped. Good sized portions and good tasting food.

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gareth Trott . 2018-12-28

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Best around in my honest opinion

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Craig Bennett . 2018-12-24

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Been twice and been excellent both times. Quick service also

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Ian Barnett . 2018-11-15

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Lovely place, lush food and great service

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Jamie Davies . 2018-11-13

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Lovely Chinese... Great people... More than recommend

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leigh davies . 2018-07-10

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Good food, great service, and large portions so good value for money.

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Dancing Moth . 2018-02-26

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Great Chinese takeaway. Fast, friendly, efficient service.

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Lorraine A . 2018-01-27

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With friendly staff, delicious food, and fast and reasonably priced delivery, Chen's Kitchen is one of, if not the best Chinese takeaway in Pembrokeshire. With a well priced, extensive menu, and several set meal options, Chen's Kitchen is great for anything from a quick meal after work, to a big family get-together. It does get very busy on the weekends, so order early, or later in the evening for short wait times.

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Richard Burden . 2018-01-14

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Brilliant takeaway, not too much wait, a great menu, and really good authentic Chinese food.

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Dylan Allman . 2017-10-18

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Fab food fab polite staff didnt wait to long wel worth going x

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Nikki Karim . 2017-09-30

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Nice food friendly staff good value

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Steve Chambers . 2017-08-29

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Great takeaway, fast service and amazing food

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Steve Taylor . 2017-06-05

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Always tasty, fast delivery and friendly. Highy recommend ☺

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Roz Davies . 2015-11-18

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They answered the phone and then said they were closed how disappointing never had a bad meal mind (tues day night)

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Mark corbin . 2015-06-30

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