The Westville Hotel in Fermanagh

Absolutely smashing carvery! Loved the food, great portions, can’t go wrong for the price. The staff were lovely. We will be back!

Great place to have a drink. Was a party there st the end of September. Great atmosphere. Highly recommend.

Dog friendly...great beer garden

First class bar very friendly and great service

I am writing this with a lot of time on my hands while sat in this restaurant for an hour waiting on 2 starters & 2 x main Meals for my family consisting of 2 adults & 1 child. Several tables that have came in long behind us have been served and one of the staff members (recognising our frustration) advised what was being served elsewhere were only starters. What an excuse to make, as it Doesn’t make a difference if they are starters, we’re still here an hour later, 2pints of cider drank, my child extremely hungry after a long journey to Enniskillen & still no food. I understand it’s Haloween night but there was literally 2 tables with people sat at when we arrived so to say this is very poor is an understatement. Then this man comes to our table with our food that looks disheveled and either undercooked or overcooked (sea bass falling apart with prawns undercooked, chips anaemia & my wife’s so called stuffed chicken with bacon wrap also overcooked - both dishes priced at £28) REALLY!!! When we complain about the length of time waiting on our poor meals while other customers being served before the 3 of us, the man (maybe manager abrubtly and to be honest in a seemingly panic challenges the time we were waiting and simply tells us to enjoy our meal and leaves the table and us with our poor meals). My wife wudnt accept this behaviour and took both our meals to the bar asking to speak to this to remind him of how disgusting his behaviour was and how he had made us feel. Shortly afterwards he comes to our table to apologise and sensibly advises the bill would not need paid. By the way Horseshoe & Saddlers, we only arrived in Enniskillen 2hours prior to our visit for respite following a recent bereavement and based on a recommendation went to dine with you, how wrong we were to do so after this horrible experience. On a positive note, the 2 waiting staff ladies were lovely, extremely curteous and very polite on our arrival while serving drinks and advising us our meals are coming soon but hey guess what, my daughters 2 x starters arrived on their own even though we requested that all meals be served together. My daughter enjoyed the starters though thankfully and I went to the bar to leave a tip for the waitresses before shaking the lovely ladies hand, thanking her for her wonderful customer service & great drinks that we received, but this experience was regrettably ruined at the hands of this male staff member, never again guys very poor regardless of how busy you are, you must recognise that customer service is key & that your food and your customers should not suffer as it did on this occasion👎👎👎