Horseshoe & Saddlers in Fermanagh

I am writing this with a lot of time on my hands while sat in this restaurant for an hour waiting on 2 starters & 2 x main Meals for my family consisting of 2 adults & 1 child. Several tables that have came in long behind us have been served and one of the staff members (recognising our frustration) advised what was being served elsewhere were only starters. What an excuse to make, as it Doesn’t make a difference if they are starters, we’re still here an hour later, 2pints of cider drank, my child extremely hungry after a long journey to Enniskillen & still no food. I understand it’s Haloween night but there was literally 2 tables with people sat at when we arrived so to say this is very poor is an understatement. Then this man comes to our table with our food that looks disheveled and either undercooked or overcooked (sea bass falling apart with prawns undercooked, chips anaemia & my wife’s so called stuffed chicken with bacon wrap also overcooked - both dishes priced at £28) REALLY!!! When we complain about the length of time waiting on our poor meals while other customers being served before the 3 of us, the man (maybe manager abrubtly and to be honest in a seemingly panic challenges the time we were waiting and simply tells us to enjoy our meal and leaves the table and us with our poor meals). My wife wudnt accept this behaviour and took both our meals to the bar asking to speak to this to remind him of how disgusting his behaviour was and how he had made us feel. Shortly afterwards he comes to our table to apologise and sensibly advises the bill would not need paid. By the way Horseshoe & Saddlers, we only arrived in Enniskillen 2hours prior to our visit for respite following a recent bereavement and based on a recommendation went to dine with you, how wrong we were to do so after this horrible experience. On a positive note, the 2 waiting staff ladies were lovely, extremely curteous and very polite on our arrival while serving drinks and advising us our meals are coming soon but hey guess what, my daughters 2 x starters arrived on their own even though we requested that all meals be served together. My daughter enjoyed the starters though thankfully and I went to the bar to leave a tip for the waitresses before shaking the lovely ladies hand, thanking her for her wonderful customer service & great drinks that we received, but this experience was regrettably ruined at the hands of this male staff member, never again guys very poor regardless of how busy you are, you must recognise that customer service is key & that your food and your customers should not suffer as it did on this occasion👎👎👎

Excellent food & service as usual, we had a work leaving do and we always use saddlers for our work do's...leaving, retirement, big birthdays. We were in on Saturday night past & the place was buzzing. The food was gorgeous & service from all staff was fabulous as always but Jill definitely deserves a special mention for her patience & service...always full of craic, despite how busy or under pressure she may be it never shows! Can never fault the food or staff!

We just had dinner here, lovely food, friendly staff and the pub was buzzing, great atmosphere 👌 What more could you ask for 😊

The soup arrived cold but it was quickly sorted

Cosy place, lovely food, friendly staff, good value for money.

Friendly staff. Good food and atmosphere.

Great pub for food and drink. Staff were excellent.

This was a great we spot for a bar/resturant.We called on on fri 13 sept 6girls on a weekend break .We were staying in appartments in enniskillen and called in here for a few drinks and food.We were made so welcome by the staff and they were very friendly.We went back the next day again and stayed for a few hours having food and drinks which was great would highly recommend this place.

We were a group of 14 and visited on Saturday night. The Wine Bar is great for groups of 10/16. Menu good. Service good - particularly as we were a large group. Would particularly like to mention Jill and her team. Hope to get back in the not too distant future.

We had the t-bone sizzler with tobacco onions and the sea bass. Quite delicious and the steak was cooked to perfection. Good value wine by the glass and friendly staff. Looks fairly drab from the outside but the wine bar upstairs (Saddlers) is a great location for a meal. So glad we visited.

Called in for Sunday lunch & we were not disappointed, food was delicious & very reasonably priced.

Called in for Sunday lunch & we were not disappointed, food was delicious & very reasonably priced.

Excellent food and service, atmosphere would have been 5 stars but for a toddler who didn't stop screaming the whole time,so bad we asked to be moved!! Will definitely return.

Excellent food and service, atmosphere would have been 5 stars but for a toddler who didn't stop screaming the whole time,so bad we asked to be moved!! Will definitely return.

Jill & the team provided a fantastic service for our visit to the restaurant this evening, The staff were very welcoming & friendly and nothing was a bother to them, The meal was fantastic and we will most certainly be back

Our quick visit to Enniskillen ended with the perfect lunch at The Horseshoe; from the moment we entered the bar we were greeted with a very warm welcome, from Jill and Alon. My husband ordered a Guinness and as a Guinness aficionado, he said it was the best he had tasted for a very long time and quickly ordered a second ! Our meals were also delicious, even though they were the typical pub food. I had a chicken caesar salad and Sean had a Bacon cheese burger. He was delighted to find that this also was delicious. Our service from Jill and Alon was lovely, they were extremely friendly and chatty and we will certainly be going back on our next visit to Enniskillen, very soon !

While on holiday we (party of 4) went to this establishment on 21st August at about 8.15 for evening meal. Was met by the most arrogant, nasty and unpleasant barman I have ever come across. When we enquired about food he said "I will check the kitchen is still open". When we said it's only 8.15 he replied with a very derogatory comment about him knowing what time it was. He was really nasty to one lady in our party and when this ladies husband asked him not to speak to his wife like that he then started to verbally abuse her husband, leaving the rest of us feeling threatened, shocked and unwelcome. We sat down at a table and he came over and threw the menus at us. It was obvious he didn't want us there. For our own safety we left. This was not the Enniskillen experience we expected. This establishment should be avoided at all cost.

Great spot with fast service and lovely food for the whole family

Enjoyed a fantastic meal here. Staff were lovely and helpful. A good menu. Food was delicious. Highly recommended.

Food was fantastic... staff very friendly and helpful... nice relaxing visit ... wud definitely recommend to people to go here ... even gave me a takeaway box to put some of the meat that we cudnt eat, so that I cud take home for the dog

We had Sunday carvery last week and it was one of the most amazing meals we’ve ever had. The food was unbelievable. We were just passing through Enniskillen and didn’t know the area, a friendly male staff member (looked like a manager) offered us maps of the area and gave us loads of advice on what to do. The young girls attending tables were fabulous and all had smiles on their faces. If I could give more than 5 stars I would. We will be back! Xx

We had dinner here yesterday was very nice all 12 of us including kids thought the food was lovely. Staff very friendly and helpful especially Ann who couldn’t do enough for us. Will definitely be back if down in Enniskillen again and will recommend to our friends.

Manager and staff were all so lovely. Went out with a large group and food came in good time and was delicious. Thank you for the good night!

Food was ok. Bar manager very rude not accommodating at all. Not a good atmosphere.

We arrived at the bar after cooking in to Enniskillen late and it was a nice spot to unwind after a long day of site seeing and driving. We were able to get a seat right away around 8:30pm on a Thursday in late July. Plus we were able to get food ordered right before they closed the kitchen and we were grateful they allowed that. The cod and chips were perfect and everyone else in our group seemed to enjoy their meal. I was glad we stopped in

We went in for a carvery and we most certainly were not disappointed the service was very quick and the food was excellent, well worth a visit if you're looking for a carvery

A very nice bar and restaurant. Good food and the staff are attentive. We have been twice and both times were excellent.

Food a little overdone but nice and quiet

Absolutely 5 star food and service 👌

Norman and his staff were an absolute dream to have as our wedding catering company. Every meal was outstanding, so delicious and beautifully presented. The team adhered to every request we had and was able to adjust things the day of, as needed, for particular family requests. Our wedding week went seamlessly, and we could not have felt more like royalty eating this incredible menu. Norman was a joy to work with leading up to our wedding and made himself available for phone calls whenever we requested. He was so organized and professional throughout the entire process, ensuring we had thought of every scenario possible. Everything was planned so perfectly, that when we finally reached our big day, we were able to be completely hands off and thoroughly enjoy our time with family and friends. The entire team allowed us to completely indulge in the celebration, knowing they had everything in control. We could not have asked for a better experience. Not only was the entire team so professional, but truly everyone was so wonderful to simply be around. The team became part of the party and entire experience, and ultimately we formed friendships. Thank you for giving us the absolute wedding of our dreams!

Last minute booking for 10 ppl... Welcomed and sat down to a drinke order straight away Food order shortly after and food arrived in great time The food was exceptional and we will be back... Gill was very attentive and made sure everyone was happy. A 5 star food and service for us.

Absolutely beautiful meal, looked after by the lovely Jill, she really went out of her way to keep us happy!! Would highly recommend

This was beautiful. Wonderful ambience, staff, service, food. Jill and staff are just amazing and really strive to create a very personal intimate experience which is lovely, unintrusive, and genuine.

Went early for dinner, so quiet when we arrived . Hadn’t booked , but friendly staff , very welcoming . Good drinks menu . Not too much on food menu which is a good sign for me - do what you do well . Food gorgeous , sauces sublime . We were told it’s the main Chief and a student Chief from Liverpool - great start , lad , seriously ! Our server Denise was great chat and great with helping our menu choice . We would highly recommend to anyone

Great food very tasty and friendly environment. Great portion sizes to.

We called here for our dinner on a Sunday. My partner and I both for the sirloin steak. The steak was delicious. Huge portion. The chilli onion chips and garlic cubes were also really nice. I also got a cocktail which was lovely. Thank you !

Although we were in the bistro the atmosphere was of that of the bar, so a loud jocular atmosphere could be enjoyed together with good food and service. An interesting mid priced menu with some really tempting suggestions.

Friendly staff, good food, clean toilets. Drinks are okay. I wouldn’t go for a cocktail again there but will definitely go back next time I’m in Enniskillen. 😊

Went here for dinner. Food was delicious service was fast and the atmosphere was very welcoming. Would definitely recommend if in Enniskillen.

Beautiful food and a great place for groups.

Very nice wee place Very friendly and helpful Soup was top quality

This is our favourite place to eat when we visit Enniskillen. Friendly staff. Food is good. Desserts are amazing

Very good, pleasant, very rich, everything...yummi yummi.

Visiting on business and steak was so good last night I came back again. Work colleagues tell me that there are other great places to eat in town but definitely my go to place.

Had an early dinner, service was quick, food was excellent. Especially the scampi.... And the tobacco stacked beef burger

Nice quiet pub, with traditional pub grub, lasagne was lovelly

Thank you very much Norman Denise and team for arranging a wonderful evening for a large group of us to celebrate my daddy’s 80th birthday. Every detail was perfect. Excellent service, personalised menus and delicious steaks!

Had a great Sunday lunch today food was lovely and tasty plenty of it great selection of veg and nice gravy would definitely recommend to anybody .

Staff So Friendly The Food Amazing 👍

Was in this establishment yesterday afternoon.6 people eating and it took 3 staff 20minutes to take our order. Chef roaring out of kitchen 'Service' but no response so he had to serve the customers himself. Veg curry and the burger we ordered was well below average. Bread bap was so hard it was just impossible to finish it. Veg curry was just awful. Coleslaw with burger was dry and tasteless. Unusual as food I had here previously was very nice. Next time I'm not eating until evening service starts after 5 upstairs. Dissapointing...

Very bad experience I am a very respectful Member of the Irish traveller community Who owns a business in enniskillen I came in for some food with my family and was meet with Hostility by management/ manager From there I was told no table was available when in fact they do not take bookings for the Pub area seating bookings was upstairs Then I was a Belfast friend call and the said plenty tables and the do walk ins so I was to leave without a table based on pure spitefu racism my self and my family felt so bad And we should no have to but I am taking this further and I will get this to a court if it’s the last thing I do

What a fantastic place to eat. Food was so good I wanted to order more

Good hearty food and a nice pint. Definitely worth a try if you're looking gir somewhere cosy and friendly to eat.

Really lovely meal and staff were lovely - will definitely be back again

Norman is just the most amazing man and the epitome of the kind of vendor you want involved in your wedding. We planned our Northern Ireland destination wedding from the United States and Norman didn’t miss a beat. His communication was stellar and prompt. He clearly laid everything out for us to easily make decisions and he guided us throughout the entire process. I can’t express how incredibly kind and sweet Norman is as a person, which is just such a blessing during wedding planning. Norman not only catered our wedding itself, but also our rehearsal dinner, an afternoon tea service, as well as breakfast each morning during our stay. Each meal was spectacular and delicious, and the presentation was top notch, the cocktails and wine list were also superb. The service from his team was outstanding, they went above and beyond cooking out in the rain and all! Any leftovers we had were perfectly wrapped up and put in containers for us to enjoy during our stay at the Belle Isle Estate. Thank you Norman and team for making our food dreams come true and being such a wonderful part of our unforgettable celebration!

Didn't eat, great location, nice staff

Lovely staff and incredible atmosphere in the bar area. Staff were so attentive and the food was great and reasonably priced. We’ll definitely be back again during our next trip to Enniskillen!

The hamburger was outstanding, very tasty. As was the choccake for desert. Staff are friendly and very efficient.

Stellar service by Norman and his team for our wedding at the Belle Isle last month. I cannot say enough about how good the food was but mostly the warm professional service they provided. Oh and the cocktails were to DIE for! (Thanks Ann!!!) Again, thanks for catering to our friends and family for a whole 48hrs and hope to visit you again one day!

The food here is absolutely incredible. Norman truly cares about his business and his community. Him and his team catered our wedding and it was perfect. We didn't have the funds to fly out to Enniskillen to do a tasting ahead of time so we had to trust that the food would be good. It was even better than we had hoped for! Highly recommend 10/10

Love it, eat here a hella lot . You must go .

We were staying in town for the weekend and looking for somewhere to eat and decided on the Horseshoe & Saddlers. The staff were really helpful and friendly. Even though the pub was busy with it being a Saturday night our food came out quite quickly. We both had steak which were really tender, generous portions and tasty - served with loads of pepercorn sauce. A lovely meal.

4 of us went to the Horseshoe for food yesterday evening. We didn’t want to go to the restaurant and thankfully because we went early enough (just before 6pm) there were plenty of tables when we arrived. It’s a good job we did go early though because by the time we were leaving every table was full and there were people waiting for tables. Service was friendly, food was great and prices very very good. It was great to see Norman still there! He lectured in “the tech” when I was there many many years ago Would highly recommend the bar area for food. Keep up the great work!

Chicken Marland and surf n turf freshly cooked and delicious.

Busy place, but with the quality of food, that is what you should expect! We had chosen the beef & bird main and it was fantastic! The portion firstly were very large and the taste of the food, including the sides and peppercorn sauce was delicious! The atmosphere in a place such as this helps massively to the overall experience and it is a must-visit restaurant if you are in Enniskillen! Note: make sure and book your table in advance!

Jill and the bar staff were 💯 very friendly and welcoming. I would highly recommend coming here. The food was excellent many thanks to the chef and waitresses that served us 😋

The vegetarian burger I ordered was pretty disappointing. The patty was dry and the bun was chewy. Didn't look that great either, the chips were fine though. Some other members of my party felt similar about the food, some thought it was alright.

The food was good, the wine was lovely and reasonably priced but 2 of our group had Guinness and were not impressed, thought it tasted like 00.

My husband myself and our two children enjoyed delicious food here this evening. Very prompt efficient service lovely friendly staff. Three of them had the BEEF & BIRD I has the CHIPOTLE CHICKEN all was very tasty. Will definitely be returning. 😁😋

We arrived at short notice as a party of 10 (4 adults with 6 children). Food, service and drinks were excellent. They coped very well with our boisterous group of little ones.

Lovely food at a good price. Kids enjoyed theirs, and my turf and bird was delicious. Desserts were great too

Food was awful, starters over done, mains,one not great, other inedible. Service good but could have been more attentive and friendly. Complaints dealt with adequately but to say they are over stretched is a cop out, reduced menu might mean better results After reading reviews we were very disappointed 😞

Had the Beef & Bird dinner in the bar area. It was delicious and the steak was cooked perfectly. Staff were friendly :)

Great food and staff were attentive.

Our first visit and we came for fish and chips. They did not disappoint. Served piping hot out of the fish fryer. Will definitely return the next time we're in Enniskillen.

Rang 15min before arrival to ask if tables in bar for meals. Lady said yes, seating available. Took a while to find parking space as had disabled persons with us. When entering we said we rang and table for 4 persons please. Young man said none available and seating only upstairs in bistro. This is a Wednesday night and it was just bar food we wanted. We saw seats available and could not have been booked since we had phoned 15 mins previously. Maybe this is a ploy to spend more upstairs? We were very annoyed as guy just walked off and left us standing. Will not be back and we gave our money to someone else who treated us like paying customers with respect.

Lovely spot for food in Enniskillen. Food is delicious & staff are friendly & helpful

Nice place to stay for dinner and few drinks 🍻

My friend and I booked a table for the bistro last night and we couldn't fault it. We were served by the lovely Jill and a few other girls in black tops. We both had mains and desserts and two drinks each. Our orders were taken promptly and food was brought out in good time, and the whole of upstairs was full. Food and drinks both tasted lovely, wasn't overly expensive either. Always have a great meal in here.

Service was quick, food was delicious, though the chips were either undercooked or too crispy.

Having been in Enniskillen for a few days we ate in some really great places until we called here all I can say they are overly fond of the deep fat fryer resulting in food being hard and overcooked staff seemed a little disjointed its expensive enough and it's an insult to some chippes to say they were no better as some chippies could teach them a thing or two last meal of our trip and bitterly disappointed

Great bar with food, restaurant on first floor with different menu. Lovely old-fashioned type bar with plenty of room. Very clean with friendly helpful staff.Special mention to Charlene who is exceptional. Large portions so if you are not starving think of sharing.

Really nice food, love the atmosphere, has quite a few regulars so can make good conversations

Fantastic food and service! Jill and the team were lovely and the food was delicious 🤤

What delicious food here, salmon and steak were cooked to perfection. Deserts to die for and a huge choice.

Lovely food and the service was excellent. Thank you.

Hier 2 keer gegeten tijdens ons verblijf. 1 keer in het restaurant en een keer in de pub. Het eten was beiden keten goed en voor een redelijke prijs.

Great staff, great food and great cracking with bar staff.

Nice homely atmosphere, a wonderful T bone steak and good Guinness

Great food with exceptionally friendly staff.

Food and service are always very good.

Nice bar, good food and very friendly staff, would recommend 😁

Love this place,especially the Guinness

First time here, 7 for lunch, we thought staff were not friendly if anything grumpy, the lady upstairs in the carvery was grumpy because we booked a table when we wanted to sit the bar part, then the lady in the bar was grumpy when she saw us all coming down again, the dinner was lovely good portions, I had lamb which was a bit tough but everyone enjoyed theirs. Then we sit for ages waiting to order dessert the lady ignored us so my husband asked for the dessert menu only to be told I will bring over now so unfriendly. Then a lovely lady came to take our order she was chatting away to us. Amy_lee was so friendly. 5 star food, 1 of for staff, could do with some training in dealing with customer's.

Fantastic experience for our party of 12. Denise was so friendly and the rest of the staff were very attentive. Food was also very tasty, their T-bone steaks were huge and we definitely all left happy in the belly! Thanks again to the team for providing such a wonderful experience for my brother’s pre-wedding dinner!

Beautiful food, drinks and very friendly staff

Great food very very friendly staff great atmosphere

Lovely spot for a bite of food. Good service and atmosphere.

Food and Service by Jill and Mark was very good was in on Friday 12th May and Jill remembered us on the Monday 15th May

Lovely tasty food, keenly priced. Steaks and burgers recommended.