The Victoria Hotel in Bury

Just wow never know anything like it.. Waiting 10 minutes for two latte and a toasted bagel witch isn't a major issues at all yeah think it's very slow but I then asked for takeaway cups so onces we had eaten we could leave and the attitude of the staff was disgusting making rude comments about why we changed our minds then basically hinting that it was a take away cup thay we need to takeaway!!!! And when I confronted the lady she only went even more vile with me like I'm in the wrong... Well if am honest won't ever be making that mistake ever again Starbucks Is 2 min drive away honestly wish I waited also not even a latte that I ordered just a stand coffee,

Absolutely terrible customer service. Ordered food for my family on a Saturday night as a treat. I ordered a KFC popcorn chicken pizza and a meat feast pizza and a portion of potato wedges. My food arrived 50 minutes later. It was cold the pizza base was dry and bland and the crust was tough as everything. I phoned the Prestwich pizza hut to complain about my food order. I even offered to return the food back as I’m not happy with it and I would like a full refund I have been told I cannot have a refund through Prestwich Pizza Hut I have to go for a customer service online which can take up to 48 hours for them to contact me back.

great food excellent service as always 👌

Fall from grace food less than "Michelin Star" quality nowadays alas :-(