Based on 1.368 opinions finded in 1 websites
Based on 1.368 opinions finded in 1 websites
Nº 181 in 353 in Lichfield
Opinions
Came last night for my 65th birthday with my family we arrived on time that we booked for 6.30 we didn't get seated till 6.55. We had prebooked our meals and was still waiting for our food at 7.30 most of the food was lovely my daughter had fries with hers as did my grandson and the majority of them tasted terrible I tried one and it left a nasty tangy taste we told the lady who served us she spoke to chef who told us there was nothing wrong with them she just laughed it of in front of us we spent a lot of money in there pub and restaurant and I thought we were treated like we were lying about how they tasted. had a lovely time other than that never had a problem before and we have been several times for special birthdays.
Jeanette Ball . 2024-09-29
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First impressions not good. We were a party of 6 visiting for the first time. When we walked in we all felt awkward. Staff members ignoring us and walking past us. It was the barman who asked us if we were ok and if we had a table booked. He came from behind the bar to speak to the staff. Well done him. Food is excellent but small portions. Starters are expensive but mains reasonably priced. The restaurant area is very loud, not somewhere I would choose to go for a quiet meal but no problem as a big group. I would visit again but my wife wouldnt because of the staff.
Darren . 2024-09-15
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Absolutely great meal and very good service. I had the mixed grill which was excellent. The 3 cheese board was a disappointment however. 3 small pieces with no soft or blue. The large supply of crackers needed some butter.
Keith Pittaway . 2024-09-14
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Lovely experience with attentive staff and wonderful food.
Louise Lalley . 2024-09-04
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visited the trooper for my dads birthday and the food was incredible, food arrived fairly quickly and Connie looked after us amazingly. we even had a birthday plate for my dad as other staff sang happy birthday. overall was a really lovely day out.
Izzy aldridge . 2024-09-02
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Food options are really good, change from chips to dauphanoise, not a problem for helpful waiting on the team. Head and shoulders award for customer service given to the young chap at the bar who found us a table and brought our drinks.
Julian cragg . 2024-09-02
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Had a bottomless brunch here yesterday to celebrate my 40th. Food and drinks were lovely. Sarah made us feel welcome from start to finish. Our glasses were never empty.
Deborah Cyster-Harrison . 2024-08-25
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Everything was great, however prices vs dish sizes were disappointing. Staff were attentive and atmosphere was good, if a little loud but hen parties are :) We will go back but not if we are hungry, mixed grill was lovely and deserts tasty.
Martyn Jennings (MJ) . 2024-08-24
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Last night of our holiday, accomodated a party of nime, very pleasant staff (advice was spot on regarding food choices).. steak was perfect, puddings great.. all round cracking night..
David Hodgson . 2024-08-24
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First time here and have to say our party of 7 was disappointed, we waited over 1hr for our food and when it came it wasn't great, pork belly was dry and the lamb and chicken skewers could have been eating them from a weatherspoons they were below average...not good considering the bill was nearly £200..
Tara Nicholls . 2024-08-22
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A Pint of Trooper at The Trooper. The Short rib was fantastic falling off the bone will be coming again.
Matthew Moore . 2024-08-21
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Didn't eat as popped for drink on way from roman site
Pearl Turner . 2024-08-18
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Amazing restaurant and would 100% recommend the bottomless brunch, such great value! Sarah was great and gave super fast service!
James Beasley . 2024-08-17
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sarah was a star! absolutely smashing service from here she made the night, so fast and amazing!
charlie927 . 2024-08-17
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The food was great, however we waited an absolute age for it. We had a table booked at 1915 but didn't get sat down until 1950! Then when we did get sat down, it took about 20 minutes for our food and drinks order to be taken, and then over another hour for it to arrive. We only had 2 mains so nothing major. It's a good job the food was nice, but we didn't stay for pudding as we didn't want to be waiting another hour.
Stacey Chiles . 2024-08-13
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Reserved at 7pm on a Saturday night (10/08) for dinner and drinks, food and drinks were ok throughout the duration of dinner service, however at 10.15 - after settling our bill we approached the bar to ask if we could order a last drink, as advised online the restaurant is open until 11pm, we assumed this would be a reasonable request - all members of staff were sat down drinking next to the bar and advised us the bar had closed ‘15 minutes ago’ - our disappointed reaction to this unprofessional response left us feeling uncomfortable and so we left. Whilst waiting for a taxi to leave we heard staff members making comments about us, swearing and laughing as if - as customers - are burdening their drinking/ home time.. within their opening hours. Pretty shambolic, won’t be returning.
Millie Mercer . 2024-08-10
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Great food and drink friendly staff and a great place for families
ian humpherston . 2024-08-07
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Didn't eat on this occasion, only had a drink, service was very good even though the place was packed, sat outside on the terrace. Spot on...
Mark Kirkham . 2024-08-07
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Great atmosphere, and the bottomless lunch is great , the staff are really friendly and efficient
Andy sargeant . 2024-08-02
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When we arrived, our table wasn't ready which was not a problem - we had some drinks. When we were sat at the table we were informed there is a 45 min wait for the mains. If it wasn't for the fact it was Sunday, we would have gone somewhere else but decided to stay. We ordered two steaks: one medium, one medium rare. They both looked medium when they arrived. Not a nice cut of meat - tough like the sole of a shoe. The skin on chips had lots of black bits and eyes (we get the 'skin on' but they should remove nasty bits). We thought we would try a dessert - cheesecake. The cheesecake had more cream than cheese in it and was tasteless. The fruit on top made it edible. The lovely, very polite and apologetic waitress said her supervisor would come to speak to us. Nobody came. She did take the desserts off our bill, but it still wasn't worth the price tbh.
Victoria Chambers . 2024-07-31
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Service and food both second to none! Amazing setting and we look forward to returning soon. Would have no problem strongly recommending your restaurant and would encourage people to come and try for themselves. Thanks for a lovely meal and a friendly service.
Steve Jacks . 2024-07-22
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Booked in for an anniversary meal and we couldn't get out of there fast enough.Starter didn't have the advertised ingredients in the meal.Never mind these things happen.Main course and additional sides ordered.Servers were asked where the side order was,then another staff member came over and asked what was missing.So 10 minute wait for the side order while our main meal is sitting on the table.Then we start eating for the beef dripping is congealed and looks like wall paper paste.Servers asking if everything is OK with the meal and you tell them and nothing done.Also the pork in the mixed grill was so salty that it was left.Got the bill and paid it and nobody came over to see what the issue was.Management were informed as we left and we would not go back there.Young staff need training and when they constantly ask if everything is OK and you tell them no,they don't know what to do.Worst meal I've had in many many years
Garry Mackie . 2024-07-19
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We dined as a table of 16 pre-ordered our food before arriving and the food came out quickly everyone was more satisfied with their meals, fantastic welcome, brilliant service and superb food. Looking to book again. Highly recommend
Emily O'Donnell . 2024-07-09
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Tables not very good for a large party and we felt like we had been squeezed in. All the food was correct apart from 1 not sure why but soon replaced. Wouldn’t recommend for a large group.
L P . 2024-07-07
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This restaurant has some really great views, nice outdoor patio area, and the staff are amazing
Ashleigh Deck . 2024-07-02
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We enjoy our visit here every couple months, the food, atmosphere and service is impeccable! Abbie Eagland has been our server most times we have dined at the venue. She goes above and beyond to serve and satisfy every visit. I brought my girlfriends yesterday and it was noticed how well she kept our table even when other members of staff were waiting on us. she makes the visit worth while 😊':
Abbie Newnes . 2024-06-30
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Went today with the family including a toddler. When we where seated almost all the tables where full of young drunk girls who were all screaming and shouting. According to the waitress we had they were all the bottomless lunch customers. Bottomless lunch is 12-4 our table was booked at 5.30. We literally had to shout at the waitress so she could hear our order, My toddler was not happy as it was far too loud. Even though we rang and asked if it was ok to bring a child its not a child froendly place. I won't be returning for this reason. The services was OK however we were rushed like no business 5 mins after we were sat we were asked to order food we hadn't even recieved our drinks! Then had to wait a good 20mins to order pudding as the bottomless lunch drunk girls had smashed glasses causing 4 waitress to clean the area leaving all other customers waiting. Overall wasn't happy with the experience 😕
Becca Perry . 2024-06-29
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Good food, service and drink selection.well worth a visit
robert stokes . 2024-06-26
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Good atmosphere, great food and staff were lovely, would totally recommend this place to eat or drink and views are just beautiful
Olivia Johnson . 2024-06-24
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Stopped here for a quick meal. I was on my own and although they were fully booked the young lady on front of house gave me a table and explained there may be a bit of a wait due to the kitchen being very busy. The wait wasn’t as long as expected approximately 15 minutes. I had a rump steak which was cooked medium rare as ordered and very tender and tasty. Chunky chips could have been slightly hotter and the green veg was just broccoli so would have been nicer to have had a small selection. Overall a good meal and friendly service
Eddie Wilkins . 2024-06-16
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Great. We nip off the M6 toll on our way and get a proper break and great food and drink. Thanks
Paul Barber . 2024-06-16
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We ate here today, food and service were excellent and good value for money, many thanks
Ade Westwood . 2024-06-10
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First time , lovely food ,lovely staff will go again 👍👍
Michele Cooper . 2024-06-10
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Bit of a hit and miss evening. We were a party of three adults and two kids aged 2 and 4. Parking a bit tight and limited but we managed two parking spaces on an early Saturday evening. We arrived and were seated straight away. Staff quickly came for our drinks order and followed not long after for our food order. Kids meals were perfect and delicious according to them and us from the little bits we stole. Big portions. We had two medium ribeye steaks. The medium was lovely but came with the wrong sauce which we didn’t realise until it was too late. The medium rare was cooked medium and mostly very tasty, but in some places it didn’t taste quite right. It also came with the wrong sauce but we noticed because of the first one and staff were able to change it. Not wanting to make a fuss we didn’t ask for the first one to be changed but it did mean it wasn’t quite so enjoyable. The skewers were very tasty and the flat bread that comes with it was great. Some chips were over seasoned and some under but everything was hot. Puddings were lovely but we were a bit surprised that the kids brownie was basically an adults one but cut in half. The adults menu said it was a salted caramel brownie but the kids didn’t. Luckily they didn’t mind but we felt it should be advertised on the menu as exactly what it is as we expected a plain brownie. The place is quite noisy and the bar area gets busy which is annoying when you have to fight to get through to go to the toilet. Would go again.
Jonathan Barratt . 2024-06-01
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First time eating at The Trooper. Very welcoming staff, the food and atmosphere were excellent. Would definitely recommend.
Reggae Promotion In Motion . 2024-05-29
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Had the most amazing steak and Alex pie. Totally home made and as good as it gets. Totally 5star experience. Well done chef as all our meals were fantastic.
Edwina Emes . 2024-05-26
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First but definitely not the last time at the trooper,food and staff were superb,
nicky wood . 2024-05-19
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Great place, revisted on 13th May was quiet only one member of staff on
daniel douglas . 2024-05-13
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The food was amazing my steak was cooked to perfection 😋 the staff can't do enough for you would definitely recommend this place 👌
Dean Stockwell . 2024-05-12
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Would 100% recommend this place!! We went for Sunday Roast and it was beautiful. Our server Jess was lovely and helpful and the manager Sarah was just as lovely! The atmosphere and the service was 10/10.
Harriett Wood . 2024-05-12
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It is such a lovely place in a beautiful village. The food was amazing, and the service was great even though it was a busy Sunday afternoon. I had scotch egg to start and a triple meat roast dinner. It was delicious. Even the coffee was good!
Sarah Hewitt . 2024-05-11
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Loved the food and the service. The most tender chicken and pork. Drinks are yummy too! Recommend the cocktails!
Julia Hollis . 2024-05-11
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Perfect if you want to spend 35 minutes waiting for a drink to then watch them attempt to deliver it to another table, after you've enquired where the drink has got to. There were only 7 internal tables with visitors, and the staff seemed to be split between outside seating and inside seating. We were shown to an inside table at 2pm. With the level of service, we only had a main course and didn't get out until 4 pm. The food is very good, the service is the worst I've encountered. Maybe if you visit when it's busy, there might be someone organising the staff of whom there appeared to be many. I shall not be visiting again. There was a nice advertisement for a 'sister' venue, so that's another place I'll never visit.
Malcolm Wright . 2024-05-07
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Food was great Service wasn't that good 3 different waiters asked me did I want another drink I said yes but the first 2 never seen them again and no drink till the 3rd one asked me Pretty poor
Pat Molloy . 2024-05-06
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Recently had a bottomless lunch. Food was fantastic, I particularly enjoyed the pork belly and steak, drinks were lovely! Good value for money.
Richard Upton . 2024-04-28
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Been here tonight with my family to celebrate my birthday. Had a couple of issues but the manager rectified these swiftly. The food was beautiful and the steaks were cooked to perfection. A lovely location and the bar area is really nice.
Leanne Marsh . 2024-04-26
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Beautiful pub/restaurant with great beer and wonderful food. The service was great and the staff were brilliant. We had one family member who was ill and they were very helpful with keeping food hot, without it spoiling. We will definitely go again.
David Smith . 2024-04-25
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Lovely pub. Very clean and tidy. Staff always friendly. Think this is my third visit over the last year when away for work. Had the chicken wings for starter and rump for main. Will definitely visit again when up this way
Jeff Barnes . 2024-04-25
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Went to the trooper today for a 60th party for my mom. Large party of 12 guests. Pros; Staff friendly and accommodating. Nice environment. Cons; Very disorganised service - long waits between orders/service/table clearance etc Very excessive waits for food and drinks. Food expensive for what it was. Overall; Would recommend the trooper but they really need to look at their service delivery and prices.
Joshua Birch . 2024-04-21
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Rude staff, really bad attitude of one lady called Kirsty who appeared to be in charge of an area. We were spoken to by her very rudely on two occasions, firstly to say we had two hours from our first drink and needed to order our food as we were 20 minutes in. We had only just received our menus that she was meant to bring us when she seated us. She then returned at the end and said we were 45 minutes over which we weren’t (we were about 15 minutes over the two hours from our first drink) but we were waiting for our drinks that had been ordered in our time slot over 25 minutes previous. She refused for our last drinks to be brought out, although we had waited a long time between ordering drinks when our glasses were empty and receiving them. Our main waiter Millie was friendly and helpful. The steak was over cooked, but was changed promptly by our waitress with no issues. No sauces brought out so had to ask for these for a second time. Overall we were happy with our food. My friend did go over and speak to another lady about this situation and about the way we were spoken to, and we did receive our last drinks. At the end we had moved to the bar area to finish our drinks and were basically given our receipt and told they needed the table. The gentleman returned a minute later with the card reader. Again this felt really rude, we paid the bill straight away and were told again they need the table. The gentleman could have offered for us to move to the bar stools which were free but didn’t. I have visited The Trooper numerous times and have never had a complaint or been treated or spoken to in such manner. The attitude of the staff today really ruined a well needed catch up. Would not recommend, many of your staff seem unhappy and it’s not surprising with the attitude of those who appear in charge. Your staff would benefit from some communication skills training.
Hayley L . 2024-04-15
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Popped in for a lunchtime munch with our niece. All of our meals were super tasty, wonderful flavours and great portions. Staff were very friendly and couldn't do enough for us. Can't wait to return and try other menu options. Absolutely love the decor and the chilled atmosphere, great for a bite to eat away from noisy town pubs and restaurants.
Sukhbir P . 2024-04-07
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It was our first time at the trooper and we will definitely return. After being seated my husband noticed a draft coming from the window and we asked to move table. It was not a problem, we were reseated further along the seating bunks and the issue was was resolved. The food was delicious and service was very good. Lunch flowed really well. We weren't rushed and we didn't have to wait ages between courses either. The two young men who served us were very pleasant and knowledgeable. My husband had the speckled hen and said his pint was very good. I was driving so just had pop. We thought the price was good, as the food was not just your everyday pub grub. It was delicious. Very nice menu. We look forward to eating there again.
steve simmonds . 2024-04-04
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Went there today as a party of 6.... Service was dire, waiter corked an expensive bottle of wine, waitress dropped dirty cutlery on my partner's dress.....table service was hit and miss...food was good tho, then after an hour we were asked to leave the table because of another booking, the only table available was by the door which was freezing....over all VERY poor in my honest opinion. We won't be returning in a hurry that's for sure.
Johnny Edwards . 2024-03-31
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Visited this place last week and what a horrible place!! Manager is absolutely rude and obnoxious to other staff whom I'm presuming she is supposed to be training for the future job. No absolute need for rudeness! I wasn't overly impressed with the meal the price definitely doesn't outweigh the quality of the food. Drinks are very overpriced. First time visiting as we passed through the village and definitely the last. The owners need to clamp down on this place to see what's going on with future staff as they're rude to trainees so no wonder they constantly advertise for staff. Open your eyes to the place owners!! I'd definitely not recommend the place for food or atmosphere. 😡
Zanna Doo . 2024-03-26
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Came with the in laws and we all thought it was very good. We will definitely be coming back.
Jonathan Mackessy . 2024-03-24
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Popped in without booking after walking at Cannock Chase, was found a table although it was very busy and had a delicious Sunday roast. The staff couldn't have been more friendly. Have recommended it already to family.
Simon Krstic . 2024-03-24
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Booked for my husbands birthday however we ended up in a and e and hour and half before our booking, explained this over the phone and they still charged me £30, it may be in the t and c's but that does not make it acceptable/justified in my situation. As a result of this I will never go here again, additionally to this one of the booked seats was for a baby which they still charged £10 for.
Tracy Lyness . 2024-03-23
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Nice pub. Food was great. However, I had a steak medium rare. Was medium. And wasn’t anything special. Other than that, the other food was great. Couldn’t fault the rest. The service for drinks is however appalling. Waited 20 minutes for our first order of drinks. I could have easier spent another £50 on drink orders, but with that wait time I thought why bother. Wasn’t particularly busy either. Shame really. Would have been five stars and could have excused the steak not being amazing. Can’t excuse poor service in an establishment like that.
Mr A . 2024-03-17
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Food was incredible, best med-rare rump steak I've ever had. But even though it was at about 50% capacity, it felt too loud and could feel a bit overwhelming, making it hard to hear the people sitting just across from you. Friendly service but slow at times.
Amber Duffy . 2024-03-16
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We have had an amazing experience nothing was too much trouble. Alfie was extremely helpful and Sarah couldn’t do enough to make our experience memorable )) we had come to your establishment for a birthday celebration and it did not disappoint.
Emma Hewitt . 2024-03-16
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Sat down at a table and never got served so walked out
Stephen Russell . 2024-03-10
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Nice gastro pub with a reasonably priced menu. Dog friendly in the bar.
Gary Gleeson . 2024-03-08
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I chose the Trooper for 40 of us to have a buffet lunch following my husband's funeral :the food and the service were exceptional
Morag MacLean . 2024-03-08
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Lunch with Family and their dogs on Saturday. First visit to The Trooper but it had been recommended. On a cold day it was welcoming with log fires and friendly staff. The food was excellent, service could not be faulted. Our waiter Jaydon was great. Will certainly visit again.
Ruth Gleeson . 2024-03-03
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Terrible service and rude staff - will never eat here again!
Rob . 2024-03-02
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Alfie was a boss all night, best employed by far, promotion requiresd
Sean Edwards . 2024-03-02
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We were asked to order drinks at the bar whilst waiting for our table to be ready, no issue there. Escorted to our table and left for about 15 minutes before anyone came over. Once a gentleman had come over to ask if we needed any drinks (the same gentleman who had asked us to get drinks at the bar) we responded no, and he walked off. Leaving us for another 15 minutes to come over and order the food. We asked for water, none was brought during our whole stay. The starters (soup and mushrooms) were lovely. Very impressed with those. We ordered 2 medium rare steaks. Came out as medium with charred bits on. Skin on fries were cold and tasted awful. My partner ordered onion rings as a side which were oily and barely had any onion in. No one came near our table the whole time we had our mains so we were unable to raise concerns without tracking down a member of staff. Finally when he came to clear the plates we expressed our dissatisfaction with the steak and he responded “I’ll have a word with the chef”. Bit late now really isn’t it? Finally after going to ask for the bill, we received it and were able to pay a whole 15 minutes later. Would also like to add it was 8:45 we arrived and it didn’t seem particularly busy in the restaurant. Whole time we were seated to eat, we received minimum service. We’ve been a couple times before and received excellent service and lovely food. Major let down this evening.
Amy . 2024-02-16
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Sad to say only one person surviving behind the bar had to wait a long time for a round of drinks
Keith Johnson . 2024-02-06
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Amazing food, great staff and really friendly atmosphere
Stef . 2024-02-02
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Love this place! Can't fault anything. Highly recommend.
Celia Vann . 2024-01-28
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Had a bottomless lunch here yesterday with 5 friends. The service, atmosphere, cocktails & most importantly the food, were 10/10. We had a great few hours here …. Sarah looked after us so well & even sang happy birthday to me ❤️ I love the trooper , Iv visited lots over the years , never been disappointed or had a bad meal. All the staff are polite and friendly too. 10/10 guys. Thank you x
Amy Dalton . 2024-01-28
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Booked as a birthday meal. Arrival at 4pm Saturday not realising it was full of women on bottomless brunch. Noise was unbearable 😫 decided to stay as little choice to go elsewhere. Ordered two filler steaks medium mine was tough and overcooked znd so salty I could not eat it. No assistance from waiting staff. Thoroughly ruined my birthday:(
Liz Hibberd . 2024-01-27
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Went for lunch. Very cold in restaurant. Lamb skewers were so tough, unable to cut with a knife or eat them. Peas were cold. Used to be a lot better. Will not go again to eat.
Jacqueline Brown . 2024-01-18
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We booked for Christmas day at the trooper in Wall, after seeing their menu, for £100 per head it looked good, how wrong we were!.We arrived at the given time of 2.00pm, and were expecting a welcome drink in line with the menu, what we got was ignored. The restaurant was full, with guests just finishing a 12.00 sitting. There was a lot of staff stood around talking, but no one acknowledged us so we sat down and waited. After some 10 minutes I approached a staff member to book in, and I was told to wait as our table was not ready. This we did. Some 15 minutes later we got taken to a table , and as we sat down we were served with 4 small pieces of bread, some packets of butter and some oil. Not the selection of olives , bread and oils as advertised, just like the no show welcome drink , also as advertised. We had no side plates of bread knives, so waited for a staff member to pass us, but just then out came our starters, luke warm soup, and some basic cold starters, not a great start to our Christmas day meal. When staff came to clear away we requested a break as we felt very rushed, but some 10-15 minutes later out came the mains.All 4 mains had stone cold sprouts, literally out of the fridge, no selection of vegetables, just a carrot and a parsnip, no cranberry sauce and no gravy .The meals were poor, more like a cafe offering, not a Christmas day event. The waiter brought us more sprouts, however the cold ones remained on our plates ! The staff were plenty, but all cleaning tables for the next intake of guests, and not concentrating on the guests they already had, virtually no drinks service . We were offered no sauces, or extras, or asked if we were happy. When the food was cleared, out came the desserts almost immediately. The advertised sticky toffee pudding had no dates in and was a plain sponge covered in cold custard, and the cheese board was the worst we had ever seen, it should never have left the kitchen !! Green and orange cheese, not the selection advertised, cheddar, and stilton, no butter, 6 grapes and 4 biscuits. We sent it straight back, and requested the advertised cheese selection. We were informed that they had run out !! it was 3.30pm ? After this we left, very disappointed indeed , our Christmas day meal a disaster. There had been no menu as advertised, no atmosphere and no service, although there was a lot of staff hanging around chatting. I have complained to the trooper via email and calls. Whist the staff at the restaurant have tried to settle our complaint , head office have completely ignored our emails, and we have now chosen to take court action as no one is listening to us. Very poor customer service indeed. We have dined at the Trooper many times before , and twice on Christmas day before now, it has always been good, not sure why it has gone down hill so much now, but if head office is anything to go by I can see why !!
Sharon Taylor . 2024-01-16
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Great pub - food was very good and reasonably priced. Quick and pleasant service, will definitely return. A*
Sean Devlin . 2024-01-15
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Best Sunday roast we’ve had in a long time, arrived hot which is always a bonus, a good selection of fresh veg, plenty of meat, just beautiful 😋
Jo Bailey . 2024-01-15
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Last night was the 3rd time visiting in the last 4months. And again didn't disappoint! Previously an anniversary lunch date and our 12 year old daughter's birthday- last night was bottomless brunch for 6 for a friend's 40th birthday and the food was incredible; from the starter through to the dessert. Well done to the chef for cooking 6 steaks all requested being cooked differently and all being perfect. The waiting on staff kept the drinks flowing on request and we're friendly and welcoming. After our meal we moved to the bar and bagged a table in front of the fire and honestly didn't realise where the time disappeared too. I told my husband I'd easily be home for 9pm but rocked home at 11.45pm. Thank you to all working last night.
Hayley Witcomb . 2024-01-14
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Very expensive, very bland food! Looks nice inside though...
heather norris . 2024-01-13
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What a great place. Well worth a visit. Spent a few lazy hours there. Food was awesome.
Robyn Rayner . 2024-01-10
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What is an appropriate tip on a £450 Christmas dinner? Because the food wasn't great: I had the beef and i thought they'd be thick slices, no, they reminded me of the kind you'd have with school dinner; and the service wasn't great. It wasn't awful, they just didn't do anything. We've had christmas dinner there before and it was great. I don't know if there's been a change in the kitchen, or in the management but sadly we wont be going back. So back to the original question. What is an appropriate tip on a £450 meal? Because given the issues we chose £0 and the waitress made no secret of the fact she was offeneded by this. All in it was very sad that a great venue is being allowed to go to ruin.
Nigel Coldwell . 2024-01-08
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Visited here just before christmas,there was four of us who had booked a table when we went to order there was 3 that wanted a festive menu and one that wanted to order off normal menu but was told we couldnt do that id have to have festive menu too which was abit of a let down food was ok but nothing to shout about
Annmarie Mcdonough . 2024-01-06
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Excellent food and service served with a wonderful atmosphere
Russ Hopley . 2024-01-05
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4 of us went for a lovely meal here. One veggie who had halloumi, 2 gammon meals & one steak. We all enjoyed our meals & rounded off with coffee & a pudding.
Adele Whitehall . 2023-12-27
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Visited yesterday on a works do, bar staff were very friendly, nice atmosphere, table service and food was great the servers and the manager were really great and had a fun manner with the customers would definitely recommend and I will come back!
Dave sheldon-hadley . 2023-12-18
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We came for Sunday dinner yesterday and even though a few of our party were late we never felt like we were being rushed. We never got the name of our server but he looked after us really well. Most of us had a Sunday roast, everyone said their food was really nice. My rare sirloin of beef was perfectly cooked and all the trimmings were top class too. I tried some of my partners chicken and that was succulent and juicy too. Overall really impressed, a bit on the high side price wise but the food worth it. Also had some of the best guinness around Lichfield. Many thanks for a lovely evening and merry Christmas
Edward Huggins . 2023-12-18
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Absolutely fantastic evening. The Sunday before Christmas and the team made sure we had a cracking night, despite me booking for 2 and needing 7 they were able to accommodate us. Food - excellent, good selection and great quality. Hats off to the chefs. Fish and chips were a highlight - you’ll definitely want to eat it all :-) Service - amazing. We didn’t want for anything. Really looked after us and were able to have a laugh and joke with them. Big shout out to Jay who was brilliant and Kirsty who was awesome. You guys made the night. Our first time here but will absolutely be making it a regular location. Much love x
Matt Jones . 2023-12-17
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Lovely atmosphere with family, very lovely meal, service was excellent. thank you for an enjoyable afternoon
amandajane hunt-bearder . 2023-12-16
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Food is very nice and the wait staff are lovely. However, it does take a while for drinks to arrive at the table, especially if you are part of the bottomless brunch package.
Dee Tibenham . 2023-12-16
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Excellent food at reasonable prices
Tina Thorn . 2023-12-14
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If you have a big vehicle such as a truck beware parking is very tight, the trooper is a great looking and smelling pub .. we have had better food here before wasn't overly impressed with the belly pork this time it was a bit overdone for my liking.
Chris Warden . 2023-12-10
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Decent foods and atmosphere, I love it and will visit again definitely. Staff are helpful too . Thank you
Yan Wong . 2023-12-01
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very nice food and good service
oven state . 2023-11-29
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On the surface it’s very nice , but the staff are not really interested in your comments and the food not as good as I thought it would be for the cost. The wild mushrooms should be avoided as I had a violent reaction after the meal and think this was the mushrooms.
David Emery . 2023-11-27
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Nice restaurant, good atmosphere and food, service was quite slow but didn't distracted from the experience too mucb
Ade Langan . 2023-11-15
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Thank you, we loved the meal. I couldn't fault anything, the staff were brilliant and facilitated our 6month old and his steak. Our little man dressed as a peaky blinder - manager's name for him, honestly was so settled. The manager that was on shift and the staff couldn't do enough, and made the night for my cousins wedding meal fantastic. If this does get picked up please pass our compliments on to the front of house staff, and inform the back of house staff the food was brilliant. Thank you
Ryan S . 2023-11-15
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Fourth visit as its equa distance for friends to meet up. Had a refurb recently and clearly portion sizes have been halved to pay for it. One Thai Fish cake no bigger than a chicken nugget on a teaspoon full of "salad" . Chicken burger containing more lettuce tomato & onion than buttermilk battered chicken. Sticky cubes of pork that probably cost more to cook than the ingredients cost. A rare steak too thin to ever be cooked rare. Very disappointed and will not be back. Only two tables of two were occupied for our entire 2.5 hour visit .... that speaks volumes. Few customers in having just drinks.
MARGARET BOSWORTH . 2023-11-14
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Great pub very dog friendly food amazing lovley staff
Claire Jones . 2023-11-08
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Not the greatest experience, cold inside, little effort to put heating on, staff not very welcoming when entered, as if little or no training given, shame as it has potential to be a decent restaurant
D B . 2023-11-02
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The Trooper is a fantastic dining destination. Went there after a day out with the kids. The ambiance is inviting and laid-back, making it a great place to unwind. The food is not only delicious but also served promptly. The staff is both professional and accommodating, ensuring that your dining experience is top-notch. You won't have to wait long for your meal, and their attentive service adds to the overall satisfaction.
Liliana Pereira . 2023-10-30
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Food decent enough very poor service having to ask 3 times for water and offered no drinks and waiting 1.5 hours for a Sunday dinner and then being rushed off as they needed the table
Robert Owen . 2023-10-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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