Based on 130 opinions finded in 2 websites
Based on 130 opinions finded in 2 websites
Nº 412 in 762 in Carmarthenshire
Opinions
Arrived JUST within the given time range (hour and a half) but the food was disappointing. All for supporting local businesses, but we had the chicken shakuti which tasted very bland. We also mistaking ordered chicken tikka main for £8.95 and it literally was 7 chunks of dry chicken tikka. Very over priced and had to microwave everything up. Disappointed but it may have just been a busy evening.
Jamie . 2024-10-06
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love the food from this place 10/10 😁
Lee . 2024-09-29
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We just had a meal here, good service, food and welcome. The 5 of us had the special menu for £11.95 which included a starter, main, side and sundry. Great price and very tasty and satisfying.
Stuart Griffiths . 2024-09-29
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Lyndon and his team are great! Always a fantastic welcome! The food is beautiful and plentiful. Would 100 % recommend The Sultan.
Sara Reynolds . 2024-09-27
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Really nice food with good quality ingredients I can tel that from the look and taste
Dominic . 2024-09-25
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Food was outstanding 👌over an hour late,which was disappointing
marcus . 2024-09-22
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Thankyou so much for a lovely meal , it was lovely you remembered my lovely mum , hope everything is well with you and your family
Catherine . 2024-09-21
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Excellent food very good price top drawer
Adam Wilson . 2024-09-19
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No communication i had to call them food 30 mins late and cold
Jessica . 2024-09-07
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Brilliant service, on time and stunning!
Cameron . 2024-09-04
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Dined in and have taken out. Love the food and service
Tina Hayman . 2024-09-03
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Great meal we will definitely order again no issues at all. It was tasty and good quality ingredients
Dom . 2024-09-03
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I didn't receive my onions bhaji with my order
Mandy . 2024-08-17
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Food was all cold and very bland no like taste to it, curry was horrible no spice or nothing too it, chips repeatedly fried so much oil dripping off them and so thick and hard from all the oil , horrible … onion bhajis was lukewarm but was only thing I could eat , terrible
Hollie . 2024-08-12
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Food was lovely tonight, hot when arrived and very tasty!
Kelly . 2024-08-11
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Food was lovely and arrived early. I did ask for meat samosas and vegetables ones came. The delivery driver stated they had tried to contact me, but I had no missed calls or emails. Apart from that, the food was very tasty. Will order again.
emma . 2024-08-08
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Fantastic curry, very friendly.
Gavin Davies . 2024-07-24
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Food was hot, fresh and really tasty. Thanks
Josh . 2024-07-19
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Order was late, no apology from delivery driver and food wasn’t great
Becca . 2024-07-17
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Excellent food good size portions and friendly staff.
Terry Cook . 2024-07-14
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food was outstanding delivery was late though, nicest indian i’ve had for a long time.
gianni . 2024-06-29
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What's the point in asking the customer what time you want it delivered when that goes straight out the window and turn up half hour later and cold. I will definitely definitely won't be using the sultan ever again very very disappointing
Anthony . 2024-06-22
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Absolutely delicious thank you
Michael . 2024-05-30
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Surprisingly poor for Sultan. Never had a bad meal there before but half of this went in the bin. Onion bhajis were dry and powdery and korma suace was gritty and a very odd colour. Hopefully a one off, otherwise I'll be on the look out for a new go-to Indian!
Alan . 2024-05-23
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food quality was the best around 😋
Jason . 2024-05-18
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Fantastic food and prompt delivery. The guy that delivered was super polite!
Adam . 2024-05-17
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Great venue, really busy tonight. Staff on form. 👍
Wayne Fox . 2024-05-10
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Great food. Best I've had in a while
Jordan . 2024-05-07
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Great food and great service would 100% recommend
james . 2024-05-06
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The onion bhajis were stunning. Tikka masala was very red in colour but it was delicious either way. Pilau rice didn't seem authentic, more coloured boiled rice but still nice. Had a free poppadom too :) lovely food.
Anwen . 2024-04-22
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food is amazing and the owner is really nice guy 10/10
Michael . 2024-04-10
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Food was absolutely delicious. Best Indian I’ve had in a while
Stacey . 2024-03-27
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The food was outstanding, yes it was a few minutes late, but the taste of each dish made that not an issue
robert . 2024-03-21
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Lovely food, however, I ordered a chicken tikka main, thinking it was a chicken tikka curry, but I had dry chicken tikka. I think maybe make that more clear in the menu options. Food was amazing though!
Keisha . 2024-03-15
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The briyani is excellent. but fish is quite bad. Had a bad after taste
Anirudh . 2024-03-02
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Lovely food and very tasty, mixed grill was oustanding
Steve . 2024-02-28
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Great service, delicious food, friendly delivery person and delivered 10 minutes earlier than expected... Bonus!!!
Leanne . 2024-01-27
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Food was absolutely lovely, came still piping hot! Thoroughly enjoyed
Axel . 2024-01-22
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Ordered for the first time. Food was hot and very tasty. Would highly recommend
Roland . 2024-01-20
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rang the restaurant was put to hold 5 minutes. then the same staff told me meal will be there 14minutes. rang again as app said divered,which it wasnt delivered.arrived 30 mins later instead. Both Naan breads burnt black on underneath couldn't eat due to burnt taste. currys luke warm. rice was hot. not great 😕
Lisa . 2024-01-18
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Fantastic food last night, best Indian meal I’ve ever had from the Sultan, delivered on time and I will be back again on a regular basis. Well done Chef !!
Jeff . 2024-01-14
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Our food was delivered on time and at the perfect temperature plus the delivery driver was very friendly! The food was delicious, I knocked one star off for food quality and this was because of only one fault and that was my Naan Bread was burnt on one side .... if not for this it would have been perfect!
Leanne . 2024-01-14
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Be careful they charged me twice last week on my card and there excuse was its happened before not acceptable put me off going now .I had to wait over 20 minutes for a refund when called back in bad customer service need to work on there approach to customers as can be abrupt on the phone
Anna Fuller . 2024-01-08
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great delivery and food excellent, as always
andy . 2024-01-02
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Lovely meal, well cooked and hot when it arrived.
Catherine . 2023-12-23
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We visited the Sultan on Wed 6th Nov 2023 and could not fault the service or food. Nothing was too much bother, the gentleman that served us was friendly and helpful. Food was delicious, we would definitely recommend and if we are back in Llanelli we will go back.
Jillian Brown . 2023-12-07
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Very helpfull food stunning. Every Friday is my treat here.
angela austin . 2023-11-16
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The food was bland. Lacked spices. Poor quality control, I suspect.
Mike . 2023-11-12
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Very happy, fantastic food, piping hot, would highly recommend thankyou 😍
Tracy . 2023-10-27
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Food wasn’t great, and timing was shockingly early
Becca . 2023-10-20
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The food was lovely, naan bread was hard but everything else was really nice. Great customer service too when the man delivered it.
James . 2023-10-16
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This is the nicest Indian I have had in years!!we normally go to KJ but this is a different word away! 100% be back
Shannnon . 2023-10-02
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Lovely food and great service.
Clare . 2023-10-01
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No communication and had to chase up Cold chips and luke warm curry
antonio . 2023-09-22
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1 of the best curries I've had for ages
andy . 2023-09-16
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Won’t be ordering from here again
Becca . 2023-09-14
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Just finished a long shift in work (Dr) and ordered an Indian meal Arrived late and food tepid Sorry but meal was of little taste. Will not order again . Please do not keep the food warm .
Alan . 2023-09-01
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Very tasty . Will order from there again.
Susan . 2023-08-21
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As always , food was piping hot and absolutely beautiful!
Hayley . 2023-08-16
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Lovely food as always but late again (30mins approx.) and not a large order but an item missing, which was exceptionally inconvenient. ☹️
Stuart . 2023-08-14
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Food cold no taste. 1hr 30 mins late after being told by restaurant it would arrive in 10 mins over an hour later it arrived cold
Kirsty . 2023-08-08
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Absolutely shocking service from the Sultan. My food was 45 minutes late and was cold within minutes of getting it on the plate. Communication was also awful, I had to chase to find out where my food was when my delivery time had passed by 15 minutes. Truly awful service from this restaurant.
Neil . 2023-08-06
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Ordered on deliveroo. Really disapointing.I had kingprawn vindaloo and they were not king prawns and extremely chewy and inedible(more like chewy shrimp.)Vindaloo had a very very odd taste to it.Popadums were quite soft,and i also did not get my chutney tray whatsoever.Also the chilli nan had no flavour.Most will go in bin. I am in temp accomodation and wanted something nice to eat and at £42 i am so upset!! A good will gesture for tonights poor food would be much appreciated.
Saveourchildren . 2023-07-06
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I enjoyed the heat from thier hot curry. 7/10 for flavour. Next visit they should concentrate on gourmet Indian cuisine to improve the flavours. Really enjoyed this best to offer in Llanelli thakyou. Will definitely return on next buisness trip...
Mike Keady . 2023-06-21
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Great place food is excellent 👌 😋
Kevin Robert Brown . 2023-06-06
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First time I have ordered from here thinking quality of food would be better than other takeaways. Sadly I was wrong. Food under seasoned with no heat or hint of spice in the biryani. Sorry, I would not use again, but would recommend for speed of delivery and piping hot food.
Pauline . 2023-06-04
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The driver was 40 minutes late and told me to warm up the food and laughed
Amanda . 2023-06-02
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Far too much cumin used in the dhall and curry! Chips were frozen! Chapati in a plastic bag so sweated on way! I’d give them another chance if they just paid more attention
Lee . 2023-05-24
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As always, everything was perfect !
Hayley . 2023-05-14
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Food is amazing staff are very friendly
Helen Mead . 2023-05-12
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Delicious food, delivered earlier than estimated.
Sharon . 2023-05-06
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Great place, staff helpful they helped us in with wheelchair and then put it out of the way until we were ready to leave. Food was lovely, large portions couldn't eat it all.
Marguerite Smith . 2023-04-29
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Absolutely stunning! Tasty and well cooked. Fabulous Friday night treat 😊 thank you
Elaine . 2023-04-28
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Food was fantastic! Sauce was nice and thick, the lamb in the korma was soft and melt in the mouth. Biryani full of flavour. Food was early and piping hot!! Highly recommend!
Claire . 2023-04-24
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Extremely pleased with my visit to the Sultan. Both my partner and I were made to feel so welcome. Service was exceptional and the food is in my opinion was the most authentic and nicest Indian food I've ever eaten. Will definitely be returning again for a meal and even take advantage of their take away service. Havent stopped talking to my friends and family about my meal. Would highly recommend to all
JDIS Davies . 2023-04-23
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Worse Indian takeaway I’ve had Mixed kebab came in a nan bread packet folded in half I opened it I couldn’t believe my eyes 4 bits of chicken 3 bits of lamb some mixed onions that was it £8.95 for that. Wife’s korma like p!ss not good at all Spicy chips been warmed and reheated easy 3 or 4 times.. Pilau rice was ok same as the Bhajis but an awful experience won’t be using the sultan any time soon..
Damian Jacobs . 2023-03-28
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Delicious food, delivered hot and on time.
Sharon . 2023-03-26
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The meal arrived just warm and needed to be heated up, this was disappointing but not a big problem. The meal was lovely.
Neil . 2023-03-22
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Food was cold chicken was and lamb was dry and onion bhajis
Tom . 2023-03-04
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Just had a take away here with my wife and i and the food was dire to say the least, spent around 45 quid and we threw the lot in the bin after just trying the starters. Avoid this place like the plauge.............. absolutely disgusting. Close the building down and give up cooking , for all the people who have giving a mid to high star rating i must say your opinion on good quality food is completely and utterly misleading . The only reason this place has a one star rating is that it doesn't give you the option to give it a zero.
drystan jones . 2023-02-22
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Food wasn't 5 star but it was really good at a decent price, beer was expensive though. Nobody else was in here, and the service was borderline rude. Felt like I inconvenienced them just by being thwre
LB . 2023-02-19
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Great food and they also deliver which is brilliant 👏
David Rees . 2023-02-07
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Very nice as usual, a nice treat.
Warren . 2023-02-01
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Very nice food, fresh and tasty what more do you want.
Warren . 2023-01-26
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Late arrival, stone cold, poppadoms like rubber, rice was yesterday's and chicken tikka was from last week, chips where ok tho and the dips
Richard . 2023-01-21
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Was delivered 20 minutes late and was cold. And I mean cold.
craig . 2023-01-20
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Gone super expensive and the portion size looks like it’s gone smaller also spent over £30 for hardly any food. Will not be ordering again.
Heidi . 2023-01-15
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Only little criticism is….. There is never enough sauce in the curry. But the food is ALWAYS delicious! 😋
Neil . 2023-01-13
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Lovely meal will definitely order again
Richard . 2023-01-10
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Food and service were exceptional. Facilities need a make over desparatly. Sitting on broken chairs and the stair to the toilet are waiting for an accident to happen. Owners need to take action. Shame as this could be first class
Paul Jones . 2023-01-09
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I normally order a murshi rosun balti as it in very tasty. The chicken is tender and the spicy sauce is delicious. Highly recommended
Roland . 2023-01-07
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Missing items from order, late being delivered
Dan Evanson . 2023-01-01
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First time ordering from here tonight. I am usually not one to complain, but our order was over 45 minutes late, ordered it at 6:20 for 7:25 and it arrived 8:15, after phoning at 7:35 to be told it would be ‘five minutes’. Food arrived, items were cold and some missing altogether. Phoned the restaurant to see if we would be able to have the missing item delivered to be told he’d ‘maybe’ send it back out. Would be able to look past all this if the food was nice but unfortunately it wasn’t, not sure whether they are really busy tonight or whether it is usually like this. sorry but would not recommend.
lydia . 2023-01-01
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Lovely food delivered early, would recommend
Brian . 2022-12-25
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We use the Sultan quite often, I will use them again, but tonight the food was bland, hopefully a tough night in the kitchen and will be back to delicious next time.
Rhian . 2022-12-24
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Delivery over 2hrs late won’t be ordering from there again
Phillip . 2022-12-22
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Stunning food delivered on time. Very happy.
Jessica . 2022-12-20
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Normally fantastic quality and service, however missing item spoiled this delivery.
Stuart . 2022-12-10
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The food was a big let down tonight..this restaurant is normally lovely... chicken was dry in the tikka..sauce was not great,you could see the water separating in it as if the chicken was frozen. The delivery guy was weird, he thought I was some girl that worked in yummy in town..I said yummies ..he said no and mumbled something that sounded similar, I said once again that I was not the girl,he leaned against the door frame as If I had all night to chat whilst I held my take away, he went on so much that my boyfriend shouted whats going on..plain wierd that was🙈
mandy . 2022-12-10
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Lovely food,plenty of meat in the curries.
Caroline . 2022-12-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Stepped in for quick lunch . 3 of us and we all had the hsm and cheese toasties. It was huge . Had a big dollop of coleslaw, crisps and a bit of side salad too. Very good value. Staff were friendly and efficient. Only downside was toilets facilities were upstairs. If you are in Carmarthen Town I would say good and comfortable place to stop in for lunch.