Based on 900 opinions finded in 2 websites
Based on 900 opinions finded in 2 websites
Opinions
Fantastic half term fun dragon egg making fun! My 5yo boy had such a great morning. Staff were great, coffee and food was good, and the atmosphere was amazing. We loved it. Will certainly be back. Thank you!
Rebecca Stevens . 2024-10-29
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Located on bus routes with parking near by. We went with my son and 4 of his friends (with family) to celebrate his birthday. All the children were neurodivergent, the staff went out of they way to accommodate and adjust, ensuring each child had a brilliant visit whilst ensuring the rest of whizarding school had the best time. The staff are amazing, keeping in character at all times. We love visiting here.
Sarah Hill . 2024-10-28
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My son absolutely loves this place, has asked to have his next birthday party here. Staff are all incredibly friendly and really play along for the magic of the experience. Food was great, and the crafts are spot on and a great way to spend a couple of hours.
Peggy Haughton . 2024-10-28
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Absolutely delightful experience! There were 4 of us. Myself, my husband, 6 year old daughter and 3 year old nephew. We all loved it, the little ones decided to paint pottery and they thoroughly enjoyed it. It kept them very busy and entertained throughout! They had the apprentices tea which was well priced with lots of sweet treats! The staff are lovely and friendly, we enjoyed seeing the owls and the lady shared lots of interesting facts and answered any questions we had. Pre-book to avoid disappointment! You can redeem the £5 per person paid at booking on crafts/ food. We went on Sunday and my daughter is already asking to go back to do more crafting! Thank you for such a lovely time. We will certainly be back!
Messy Maiss . 2024-10-22
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Cracking venue, "Eat, Drink, Owl!" was a fab experience for niece (8yrs) and they make a bang on cuppa too! Super friendly staff, nothing too much trouble!
Steven Andrews . 2024-10-20
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Visited today for the witches bottomless tea - 90 mins of unlimited cocktails (Halloween themed cos of the time of year), prosecco or soft drinks/mocktails. Amazing wizard tea with the biggest piece of cake ever (& very tasty!). Even a card trick and birthday songs for those celebrating! Great time, would definitely recommend!
Sue Watts . 2024-10-19
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Unwind the magic & let the mysteries flow! We attended the eat and drink with flying squadron of amazing owls! I can’t exaggerate how informative, captivating the whole experience was. Brilliant for families, kids and adults alike. Food, atmosphere & overall experience was highly reasonable with a vast gift shop too. I can’t give too much away because I don’t wish to be turned into a toad…. But it is time to for you to book in and become enchanted too!
George Clough . 2024-10-07
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Great with kids, great with a mate, great on a date! I've been here a few times and the team are really brilliant. Super pleased this place exists. Will be back for sure!!
amy willoughby . 2024-10-06
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Such a fun little cafe/bar. Great for all ages as throughout the day the atmosphere changes from cafe to more bar in the evening.
Yasmin Louise . 2024-10-04
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We had my sister’s hen do this evening here and it was AMAZING! Perfect venue for a witchy person. The staff couldn’t have done more, our entertainment cancelled last minute so they did all they could to provide us entertainment which was great! We had the venue to ourselves. Food and drinks all lovely too
Jessica Lewis . 2024-09-29
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First time here absolutely magical! Decor is fabulous and the staff were really lovely! Amazing enchanted afternoon tea and drinks , paint a pot also can highly recommend a visit !
Riana James . 2024-09-27
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Fun experience food was ok. It was fun and staff is really great. Would be more fun with young children.
Garry Lewis . 2024-09-22
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Great place to nerd out and do some crafts amazing food and drinks and very friendly helpful staff
Kaye Griffiths . 2024-09-20
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Fantastic place and will definitely be back! Took my partner who loves birds to a food drink and owl session and we both loved it. Staff are amazing and they have great food choices (options for gluten or milk allergens!!) Couldn’t be happier with our time there
Katie P . 2024-09-08
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Se llevó a mi nieto de 11 años. Ambos tuvimos un gran tiempo con la experiencia de los búhos. Divertido y adquirido conocimiento también. Sin duda volvería de nuevo.
Angel . 2024-08-27
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Lovely experience with the Owls. Service and friendliness were above and beyond. My grandsons loved everything. Well done, you should be proud of your business 👏
vanessa clark . 2024-08-23
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Fantastic day out! We went for the owl flying experience and stayed for lunch and crafting afterwards. The cafe itself is brilliant, the staff were really friendly and engaging and the activities were perfect. The kids (and adults) had a really great time. And it’s all really reasonably priced too. Will definitely return!
Laura Hammond . 2024-08-21
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Love this place, definitely becoming regulars, Joe is friendly and gives great service
Rebecca Spencer . 2024-08-20
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I came here with my 3 children as we are all huge harry potter fans and wanted to have a immersive wizarding experience and we were not dissapointed! From the moment we stepped through the door the staff were welcoming and engaging, really playing into the theme which we absolutely loved! The owl experience was fantastic! The owls owner really made an effort to make sure everyone got to have an up close and personal experience with each owl and was very knowledgeable on the birds, taking time after the display to go around, take photos and answer questions. The cafe itself is decorated beautifully with lots of Harry potter themed items and a lovely shop with merchandise that myself and the kids really enjoyed looking around. We came from Cheshire for the experience and we would definitely come back again as it is well worth every penny. A thoroughly enjoyable experience I can highly reccomend.
Tess B . 2024-08-18
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Bit pricey but it's definitely unique and the cake was nice
Mark fj . 2024-08-17
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We came to Eat, Drink and Spells with Carter today and had a great time. The entertainment was great as was the cake. A great cafe for those with kids wanting something a bit more magical 🪄
Louise Dodsworth . 2024-08-15
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Otra brillante visita al Caldero de Acero. Vimos el escuadrón de vuelo, conocimos algunos insectos palo, comimos, bebimos y disfrutamos de algunas manualidades. Algo para todos y el ambiente y la decoración es como siempre sobresaliente.
Loola776 . 2024-08-14
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We had a brilliant afternoon having a wizarding afternoon tea and watching the flying squadron of owls. Lovely food (very plentiful!) and fun drinks, with an added extra bonus of meeting the owls. My five and two year old were transfixed!
Sarah Keep . 2024-08-11
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We LOVE The Steel Cauldron. This is our third or fourth time, and it won't be the last. We went for the owl experience, really informative and cleverly pitched just right, so not complicated for younger children but not boring for older kids or grown ups. Beautiful birds! The themed teas are yummy, and we LOVE the milkshakes. The ambience is amazing and the staff are all lovely. It's not the cheapest afternoon out, but we love it for a holiday treat.
Katy Scrivener . 2024-08-07
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Really lovely, unique place! Easy for parking, great menu and lovely that there's magic tricks shown, little crafts for people to do, owls to see and get photos with and a little shop!! My little niece really loved it, although to her disappointment, her wand she made still hasn't turned her grandma into a frog yet...... But she's still trying!!🤣🤣 Thank you for such a lovely time 😍
Claire Denton . 2024-08-07
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This place is MAGICAL! So much so that our kids wanted to stay, even under threat of being turned into goblins and made to clean the toilets. We are now being asked to turn their bedrooms into replicas of this cafe. It is so beautiful. The magic started from our entrance with the wonderful Sir Bazil welcoming us in and explaining the magical way to order drinks and food. We came for the owl display, which was wonderful. Where else do you get to sit in a gorgeous magical cafe and watch owls fly around you?! Our drinks were delivered quickly and it was explained to us upfront that we would have food after the owl display - makes perfect sense. The owl display was lovely though at times it was hard to hear Professor Alba as she moved around the room. We were all spellbound though and it was lovely to have the owls so close. Food was brilliant. Kids loved their nutella pancakes and apprentice tea, and our toasted sandwiches made a perfect brunch. We stayed longer to do crafts - youngest made a wand and eldest made a stunning potion bottle, and really enjoyed mixing their potion to go in the bottle. We adored Sir Bazil's magic card tricks as well. Good sir, you are brilliant! The only reason I'm dropping a star is that we were told by Sir Bazil, on asking, that our oldest could keep the cauldron from their apprentice's tea, but he had left for the day by the time we left, and the "owl lady", on clearing our table, didn't seem to accept this as truth and argued that this wouldn't be the case and normally they would charge. Our children are autistic (which we had advised when booking) and our eldest felt so anxious about being challenged on this, despite knowing it was true, that we had to leave the cauldron behind. Even offering to pay for it was too distressing as they felt they had done something wrong. These mixed messages are incredibly hard for autistic children to understand. So we left feeling a little bit sad about this. It was a very small thing, which would have given our child a lot of joy but instead caused them stress. I really feel like this could be an amazing safe space for neurodiverse people, with some care. I should also say that the service really dropped off after the owl event. There are a few young people serving who are not on the ball and really need to pay more attention to customers. This is a place that deserves to thrive. Board game nights, D&D nights, tarot evenings, mediums, cosplay events....just a few thoughts. if I lived nearby I would be here every day.
Anniejw1610 . 2024-08-02
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Great service, staff are very friendly, owls are so cute!
Lewdar . 2024-07-29
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Booked with my kids and grandkids to watch the owl show and then had food. The owl show was amazing. The handler was very competent and knowledgeable and the show was worth the extra cost. The food is basic but tasty and there is something for everyone including vegan and gluten free. Very reasonably priced. They do crafts but I’d advise either booking crafts when you book or going for lunch as we were too late at 4pm for crafts. Also if you go late order cake at the time you order food as they looked amazing but we couldn’t have any as the kitchen had closed. Overall a lovely experience and will be back
Auntynona . 2024-07-29
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Great place full at character and friendly staff. Did all they could to accommodate my grandson and I. Great little magic show with Ashton carter. Kids and adults alike. A tad expensive for a couple of hours max but still good fun.
Kate B . 2024-07-26
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Great experience this morning taking my 2 boys to have brunch with the owls. Magical and worth a visit. We’ll definitely be back
Lorna Walker . 2024-07-26
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My daughter and I loved the Owl show and wand making activity. Staff were all friendly and welcoming. Easy to find and convenient parking just above the shops. Will definitely visit again.
Emma Wain . 2024-07-24
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I took my best friend here for her birthday- nothing was too much trouble to make her day special. We picked from the menu, service was swift, perfect and with a wizards smile. We then did pot painting, again nothing was too much trouble. My best friend absolutely loved her special day - thank you to the wizards at the steel cauldron for making her day truly special - absolutely 5 stars xx
Angie . 2024-07-20
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Had another lovely visit today. First the brilliant flying squadron display of owls, followed by a wonderful lunch. We even got to meet a stick insect. Definitely worth a visit.
Lynette . 2024-07-14
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Lovely afternoon out with children. They were really excited by their Wizard Tea and loved the crafts. They opted for a wand and a dragon egg. The staff were enthusiastic and friendly. Cool decor, too.
Lisa S . 2024-07-13
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Went to the Steel Cauldron for my birthday and had the afternoon tea and owl experience. It was fantastic! Food was delicious and huge portions. The staff were lovely, and made the experience even better as they remain in character. The owl show was brilliant! Lovely to see all the owls and very informative. The place is really well decorated and they have a Harry Potter shop. Would definitely come back again.
Chloe Redmond . 2024-07-11
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Place was dirty and could do with a good clean. Staff were too busy talking between themselves to serve. Food was poor quality. Definitely overpriced
Uncle G . 2024-07-06
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We had the most magical stay here, the attention to detail with decor was outstanding not to mention the available amenities (games, costumes, projector) that kept the children amused. The apartment was clean and had one of the comfiest beds I’ve ever slept in. Would also recommend trying the Steel Cauldron cafe below the apartment. The staff were exceptional at creating a whole experience for everyone including the adults and couldn’t have been more attentive or friendly. Food was delicious and my nephews loved their interactive drinks and lunch. Highly recommend and will definitely be paying another visit.
Erin Paterson . 2024-07-01
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Attended The Steel Cauldrons first bottomless afternoon tea event and can’t wait for the next one! Excellent food and plenty of it, unique entertainment. This place is a must visit destination if you’re in Sheffield!
Dollie De'Mone . 2024-06-30
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Food excellent. Atmosphere fun. Staff friendly.
Dodu San . 2024-06-19
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Drove 2 hours to this place after seeing a TikTok video and it was great, we all enjoyed ourselves and the staff were amazing.
Ben Clay . 2024-06-17
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We had a lovely time as two students seeing the owls and enjoying tea and mead! Brilliant place to bring children, they all seemed to be having the time of their lives
Polly Thomas . 2024-06-16
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you can have lunch anywhere but at the Steel Cauldron lunch is an experience: from a magical welcome, a fascinating and enjoyable menu choice ( mine was the Wizard's Wand Panini, cake and a cuppa) to good food in magical surroundings, this is a place to enjoy. The staff were great, the food was lovely and lunch was a lovely experience. A place to return to - I only wish I lived nearer
Janice Speddings . 2024-06-13
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I love, love, love this place! There is no place alike in the whole of Sheffield. I feel like I step into a whole different magical world every time I come in through the door. I bring my baby to the story telling sessions but i think I enjoy it as much or even more than she does…
Adriana Cruz . 2024-06-09
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1st time here, and what a magical time! Stayed upstairs in the Wizards Rest and can honestly say it couldn't be better. Only 2 of us, so there was more than enough space, although a family would be easily as comfortable. Plenty of nice wizardly touches - even in the loo! The master bedroom is suitably decadent, with a very comfy four poster. The lounge boasts a projector screen TV - perfect for watching a HP film or 3. Downstairs at the Cauldron, the food and drinks were plentiful and yummy, and to top it off had a wonderful owl experience getting up close to the wonderful birds. All the staff were both pleasant and helpful, can't wait to go back. Carl and Hannah
Carl Wootton . 2024-06-09
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Fabulous morning with the owls. Great staff, lovely food and fabulous experience
Fay Read . 2024-06-09
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A great place to go, lovely friendly staff, clean, well stocked menu and gift shop, milkshakes to die for. Highly recommend
Stephanie Williams . 2024-06-07
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Love this place ⚡️ Brilliant food & coffee too!
Sophia Butler . 2024-06-07
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Visited as a couple for Sunday afternoon tea and the Owl Show. More than enough sweets and cakes in the £18.95 Wizard's Tea - we took a few bits home with us. Very fun experience and the owl keeper and all staff were friendly.
Daniel Hawksley . 2024-06-03
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Oh what a magical experience. We had such a great time, everyone was just wonderful, kind, professional and very magical 🧙 the owls were astonishing 🦉Lovely experience would highly recommend.
Kathryn Harrison . 2024-06-02
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Staff were amazing, the food was lovely and the crafts were a lot of fun, will definitely be back:)
Katrina Brook . 2024-06-02
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We were fortunate to stay in the amazing accommodation last night. The pictures do not do it justice at all !!!!! It was absolutely amazing my son who had it as a birthday present could not stop smiling. The attention to detail is above and beyond. They could not be any more helpful and accommodating throughout our experience from the day I booked it till when we left. As for sleeping we had the best sleep and I was even in a single bed. Birthday boy got the 4 poster and slept like a king. They truly thought of everything!! I could not recommend it highly enough. We also had breakfast in the cafe and did the owl experience. Another fantastic experience and you got to get up close to them, the food is lovely and perfect start to the day. My son absolutely loved the potion drinks and we even brought one home. He’s planning to collect them all. It’s so worth a trip a must visit to Harry Potter fans and if your like me not at all it is still a magical experience and we will certainly be booking in for more experiences as well as the the accommodation. The amazement and smile on my son’s face is priceless one of the best things I’ve ever done with my kids. We need to support this amazing family run business
Nikki D . 2024-05-31
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Amazing experience, everyone should try it, children and adults alike!
J V . 2024-05-31
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OMG! Wanted to treat my 2 Harry Potter mad girls so thought about here, when I saw the Wizards Rest above, I just had to book! It surpassed all my expectations, the attention to detail was outstanding! The staff were like instant friends, nothing was too much trouble. The rooms were comfy and magical, and worried that I hadn't sneaked the girls wands out with us, I found 4 laid out ready for our arrival. There was also harry potter dress up to fit us all. Breakfast with the Owls was amazing, food was delicious and amazingly presented ...I felt the magic throughout our stay....we r all ready planning our return! Thank u for making a family happy x
Donna Dodds . 2024-05-29
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What a lovely place to visit. Lovely people great food super convenient parking and a great owl show with lots of information.
claire boulton . 2024-05-29
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Visted today for lunch! Great/unique experience from start to finish. Friendly staff! The lady who did the wand making was amazing!
Mark Anthony . 2024-05-29
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What a fabulous place! Enjoyed a very generous portioned wizards tea in this lovely place. It has a fabulous atmosphere with lovely staff and an amazing owl experience.
Robert Nixon . 2024-05-26
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Had lovely food, did wand making and enjoyed the owl experience here, we are staying overnight in the wizards rest and cannot wait!. Reasonably priced food and activities that were fun for all ages. All staff were so polite, very knowledgeable about the owls and just fab all round. So glad we made the trip and would recommend and definitely return no question. Thank you for making my HP/owl mad daughter birthday special. 10/10!!!
stephanie charlwood . 2024-05-26
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We had a brilliant time making wands and painting a pot. The staff were really friendly. I definitely felt like I was a part of the wizard community 😊😊😊
michelle hancock . 2024-05-23
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A really fun and (child) friendly Harry Potter themed cafe with a magical menu and a corner with HP themed and branded merch. They offer a range of weekday, weekend and half-term activities, including craft days and owl shows. The food and drinks offer a selection that is pleasantly different enough from your usual eateries (and ofc more magical), but can still find your usual favourites. Don't forget your spell to order!
Réka Bartha . 2024-05-21
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Absolute Gem of a place. Had a joint party for our girls there, then stayed over at the Wizards rest apartment above after. Staff so lovely and helpful. Crafting activities and the Owls were brilliant. Well worth a visit. Wish we lived closer
Lucy Lumb . 2024-05-19
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First time going, lovely place that is filled with harry potter inspired/magic décor. They have small gift shop filled with little things from key chain's, art, bags. Some being Harry Potter merchandise. They food and drinks were lovely. The only unfortunate thing was some of the items weren't available but staff apologised and offered alternatives. (Hopefully I will get to try what I wanted on my next visit) The Owl show was amazing. There is a room where you can see them before the show and a table full of books on owls. They had 5 different Owls and 3 got shown in The Flying Squad doing flight around the room, while being told information about each owl. After the show we got our food and we were allowed to see Franklin one of the owls close up to take a photo and to ask any questions. The staff was attentive and full of personality. I would say the only thing for me is that it was quite noisy due to having two kid parties that day. Other than that it was a great time and I think I'll definitely come again.
Mistyblueeye . 2024-05-19
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We had the owl experience and it really was fantastic. We were sat on the table in the middle of the room so we got the full benefit of the owl flying over head, definitely had to duck! Food was very nice and the drinks were fantastic, I cannot recommend enough! We will most certainly be back!
vickyy56 . 2024-05-06
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Visited during half term for the owl show, it was absolutely amazing…. We were the only table without children but who cares, adults can love Owls too! Love the theme of the cafe, the food was amazing and the drinks are exceptional. The thought that’s gone into every little detail amazed us and we were constantly looking round or at the menu noticing everything. Staff were fab, friendly, great with the owl show, great with the food/drink. Service was amazing and we would definitely recommend this place to everyone, not just people with kids! We will be back soon!
Danielle Taylor . 2024-04-27
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Magical, Quirky and wonderful afternoon. We booked in for the flying squadron and they did not disappoint. Felt like you got plenty of time to get up close and personal with these amazing creatures. Big shout out to Professor Alba and her incredible owls. Wonderful experience and nothing was too much trouble. The owl show was very reasonably priced for £7 pp and there were loads of options for food and drink. We went for the Enchanted Wizards tea, we couldn’t manage it all so brought some cake back with us. Would definitely recommend and we are already booking our next trip!
Jen S . 2024-04-21
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One of the best restaurant experiences we've had with the kids! We loved meeting the Owl & the stick insect 😍
Reem . 2024-04-21
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Saw this on tiktok it looked great with the owls, etc. Turned up to find the owls are only on Sundays, and you have to book in advance. I'm very disappointed. The food I order ed they didn't have, so ended up with a sandwich, which was more bread than filling. No napkin or cutlery to eat the salad. The staff were great but I won't be going back. There's no free parking either.
Georgina Burns . 2024-04-15
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Today's visit was excellent! The food was delicious and good value for money. Every single member of staff we interacted with made it a magical experience
Kathryn Millward . 2024-04-12
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The flying squadron was brilliant, my six year old loved it. The handler was knowledgeable and engaged the kids. Food was lovely. Will definitely visit again.
Gem Slack . 2024-04-10
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A cute little find in Sheffield. Something different to experience. The Steel Cauldron It was our first time coming here to The Steel Cauldron in Sheffield. We absolutely loved it! Great experience. The staff were lovely, friendly and very welcoming. The food was delicious and very well presented (my pictures don't do it justice , I didn't take many of the food and drinks!) We adored the owls and thought it was something interesting and different to enjoy. I have to say they all were very well behaved! The place is very well decorated and aesthetically pleasing! You pay for an experience with real owls and their handlers and also enjoy some lovely food and drinks. They also offer a separate place to eat without the owl experience. There is also a small little shop that they sell gifts and bits and bobs. What a lovely cute little experience, Thank you for a great day!
Abbie H . 2024-04-10
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Rainy day in Sheffield? Looking for a spot of magic? After some yummy treats whilst the kids craft? Then the Steel Cauldron is the place to go. We went today for Eat, Drink and Owl with Flying Squadron, my 5yo daughter and 60yo mother both love owls so having the opportunity to see them flying round the room whilst finding out so much information about these beautiful creatures was a wonderful family activity. And to top it all off my daughter got to stuff her face with pancakes, what’s not to love. This little gem in Sheffield is full of magic and wonder with parking round the back at a reasonable cost. The staff put so much into the story telling that even as a grownup it’s hard not to feel under the spell of the steel cauldron and I’m already looking forward to my next visit.
Dannie Grant . 2024-04-10
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A cute little find in Sheffield. Something different to experience. The Steel Cauldron It was our first time coming here to The Steel Cauldron in Sheffield. We absolutely loved it! Great experience. The staff were lovely, friendly and very welcoming. The food was delicious and very well presented (my pictures don't do it justice , I didn't take many of the food and drinks!) We adored the owls and thought it was something interesting and different to enjoy. I have to say they all were very well behaved! The place is very well decorated and aesthetically pleasing! You pay for an experience with real owls and their handlers and also enjoy some lovely food and drinks. They also offer a separate place to eat without the owl experience. There is also a small little shop that they sell gifts and bits and bobs. What a lovely cute little experience, Thank you for a great day!
Abbie Holland . 2024-04-10
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Visually this place does look really cool and has a nice atmosphere. We visited today for my daughter’s birthday. The host made our daughter’s day by getting everyone to sing happy birthday to her and let her choose a treat, that was a nice touch. We went to see the eat, drink and owls. The children enjoyed the show but it was a shame with the table that we were shown to, it was right in the corner (near the toilets) and the lady with the owls had her back to us a lot or kept walking further to the back of the room, obviously to show the owls flying but where me and my husband were sat and the position of the table we struggled to see, which was a shame as that’s what we came to see the owls. My 3 kids said at times they couldn’t really see 3 of the 4 owls that came out. Food wise it sounds a lot more exciting on the menu than what it actually is, it’s filling by the amounts but nothing special. We had the apprentice tea’s and the wizards tea’s. Drinks my husband enjoyed his milkshake but everyone else had a mocktail and it pretty much was just lemonade in flavour wise. The place felt really cold as well and one of my kids kept his coat on the whole time being there. Over all the kids said they enjoyed it but it’s a little expensive (just over £110 for 5 of us for 1.5 hours) for the quality of food and the experience, is a shame because it does sound like they do a lot here in terms of activities and events, just not sure if we would come here again, when you compare the price to a full day out somewhere instead.
Casey Ramos-Pears . 2024-04-10
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Very jolly staff, fantastic vibes for children or adults who are still obsessed with children's books about wizards. I saw lots of real owls at real owl breakfast and would strongly recommend to anyone who loves owls.
David Lovell . 2024-04-09
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The staff were attentive and helpful. The food was lovely. The flying squadron was wonderful and the handler was very knowledgeable. The room was decorated like a mystical lair, perfect for potter fans. Excellent day, we will return. Thank you guys.
Sophie Sadler . 2024-04-08
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First visit to the Steel Cauldron as a surprise for my mums birthday. Had a fabulous time, Excellent and friendly service and enjoyed the brilliant Owl display. Whilst it may be considered a more child focused venue, we thoroughly enjoyed ourselves. Having owls land on your table was mesmerising! Highly recommended!
Paul Bestall . 2024-04-07
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First time visiting and what a fun and exciting place for all ages not just kids. There is excellent attention to detail, from the decor to the menu where nothing is ordinary. Friendly staff who couldn't do enough for our party today. Would definitely return.
Emma Dawber . 2024-04-06
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Dinner with Owls was really good, staff are really sweet and the experience was fantastic
Holly H-L . 2024-04-05
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My daughter booked for myself and her brothers and sister to come for a treat before I start my chemotherapy next week, its the first time weve been, ive never even heard of it before but thought it sounded good and something a bit different, when we arrived Arabella (i think thats her name) greeted us at the door, showed us our table and made the effort to make us feel welcome, she took our food and drinks order, there was a little boy on the table behind us making a wand so my 6 year old daughter wanted to make one, I asked another member of staff and she said she would bring the things over, a bit of time went passed but nothing had been brought so I went over to her at the bar and asked again and she said sorry she had forgot and will bring it over, she still didn't bring anything over then about 20 minutes later Arabella came over and said that they don't do crafts on event days, meaning with the owls, she couldn't apologise enough, she was lovely and the lady with the owls, but I felt the rest of the staff didn't have a clue what they were doing, I found it very expensive for what we had and went away feeling like I had been over charged and disappointed, we travelled approx 45 minutes each way to come, I wouldn't come again or recommend the place
U9143VHcaroleb . 2024-04-05
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Just an absolutely magical experience. The staff go out of their way to entertain and look after you. The decor is fabulous and the energy amazing. Couldn’t praise the whole experience enough.
Amy T . 2024-04-05
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We came for the Eat, Drink & Owl session, it was fabulous. Great seeing the owls up close and very informative. Lovely little place with so much interesting deco and friendly, engaging and entertaining staff members. Good was good too, worth a little extra for the local support.
Kelly Vali . 2024-04-03
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Came here last saturday with my friend and her daughter, cannot say much more other than it was an amazing experience. The young waitress with the flower crown was incredible during our visit and made us feel so welcome, she always had a smile on her face and never once dampened our experience. Would definitely recommend to friends and family, and will definitely be returning!!
Milli Rogers . 2024-04-03
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This is just an overpriced coffee shop with crafts which you can get else where. I was told I would have a magical experience however I had a horrible experience. The service was slow, staff were rude, food missing from our order, (which we found out from the kitchen it was never ordered) I ordered multiple crafts which never came, I had to chase the wand which should have taken 15 mins but took 45, then I was over charged when I purchased items from the shop which I had to show the price to the servant who had to give me cash as they could not refund my card. I received an email asking for feedback when my visit was over which I gave however I am still awaiting a response from my visit on 23rd Feb. When I emailed again I was told the head wizard was away and would be in touch yet I am still awaiting a respond. I openly tell friends and family to avoid and save their money.
V BG . 2024-04-03
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We first visited 2 or 3 years ago and had a lovely time. The staff were lively and in character, the music was good and there was a visit from owls/eagles (I can't remember which). We visited today and we're very disappointed. The room felt much emptier than last time, may have been because we were the only ones in that half of the cafe while the other half was full making a very awkward atmosphere, but I am also sure that there was more to see last time. The staff were OK but nothing special. We had to shout out the magic serving spell 3 times to get any attention from staff and they didn't put on any panazz like last time. It's a shame this place has lost its magic.
Rebecca R . 2024-03-31
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Amazing afternoon tea and owl experience, lovely cocktails
connie wilkinson . 2024-03-31
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One of my favourite cafes to visit. Felt very welcome, service was great and food was lovely. Magical, will visit again. Even bought some gifts from the magical shop
Louise Barker . 2024-03-28
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AMAZING!! Owl experience and afternoon tea. Lovely friendly atmosphere with great decorations and fab shop 🦉❤️
Danielle Shields . 2024-03-24
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Absolutely magical place. The owls fly right next to you and are super cute. The food is good and the drinks are great. The crafting experience is for anyone at any age. The staff are super friendly and knowledgeable too! Great for dates or even going alone. Asian-approved.
Christopher Chin . 2024-03-18
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Came for the owl experience. Had an amazing time, it was really informative. The owls got really close which was brilliant. I'd only suggest some low carb options for the breakfast menu. But that really would be nit picking, the atmosphere and effort for the staff is top notch! Can't wait to return.
Felicity Senior . 2024-03-17
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Absolutely brilliant experience....even though the staff where rushed off there feet with 2 party's going on, they were always there to look after us... Food and drinks were loverly, and a quirky little shop to look in at the end....
Adrian Arthur . 2024-03-16
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A very cool place indeed. A special shout-out to the lovely staff and the even more lovely Barn Owl!
Daniel Dunn . 2024-03-16
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Lovely visit to this quirky place if you haven't been you should visit. It's in a good location. Staff were fabulous the only thing I would criticise was the taste of the cake with the afternoon tea was kind of flavourless but everything else was spot on. Great experience
S . 2024-03-15
MORE AT Google
Absolutely amazing experience. One of a kind, very highly recommended
Andy Callister . 2024-03-10
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My daughter booked this for her twins 6th birthday. It was a total surprise for them as they love Harry Potter. The whole experience was magical. They were captivated seeing the owls. The staff were wonderful and very informative. The food was delicious. We all loved it and thoroughly recommend a visit there.
Angela C . 2024-03-09
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Really great venue; imaginatively decorated, friendly, helpful staff and great food (beautifully presented). We came for the Toddler group in which we got to sing, colour, play, dress up, have a story read AND acted out for us, and obviously wave magic wands. Great fun for all!
Sophia Warhurst . 2024-03-08
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Fantastic, got to see the owls. Staff were amazing and loads of interactive events /activities available. Loved every thing about this place.
Tour01726862338 . 2024-03-05
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Came for my daughters 9th birthday and the staff could not be anymore helpful, friendly and generous if they tried. We all had an absolutely amazing time, adults included, when meeting the owls, enjoying our craft and food and looking round the gift shop. I've even earned loyalty points and gained rewards from this first visit. Will definitely be coming back. Thank you all so much!
Ella Dodgson . 2024-03-03
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Had a fab time here today for our friends Hen gathering ❤️. Owl experience was fantastic and the food and service from the lovely staff was excellent. Thank you so much.
Tanya Bailey . 2024-03-03
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Fantastic place Took my daughter as a treat and she loved it,the staff are so friendly the food is great ! And the owls are amazing
Lee Kelly . 2024-03-03
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I’ve just been here for my niece and nephew's 6th birthday and we have all had a really lovely time. The food and service was excellent, the place is done out really nicely, and they had an owl handler in who put on a lively and interesting show with four owls. The whole experience was a fantastic for kids and adults alike.
Tom Cooper . 2024-03-03
MORE AT Google
Great place with lovely food and cocktails! The crafting was fun too
Lisa Sharpe . 2024-03-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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